# Conexiom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Conexiom the right Order Entry solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205134/Conexiom/reviews --- Conexiom 4.7 (44) [View alternatives](https://www.capterra.com/p/205134/Conexiom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Conexiom Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews MB Mateo B Customer Service Supervisor, International Div.Logistics and Supply Chain, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.“ November 9, 2023 SM Steven M Executive Vice PresidentLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “We had difficulties initially with the implementation team assigned to our project.“ November 14, 2022 Travis N IT System AdministratorWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “They save us a lot of money, and they are very helpful in helping to identify ways to improve automation.“ February 17, 2023 MJ Mike J Continuous Improvement LeaderElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: More than 2 years. “So many different formats and specifics needs for SPA's made it difficult.“ April 2, 2021 Travis N IT System AdministratorWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save.“ February 17, 2023 MJ Mike J Continuous Improvement LeaderElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: More than 2 years. “Mapping SPA's was very difficult compared to mapping PO and AP invoices. “ April 2, 2021 JC Jeannette C Office SpecialistLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Our implementation manager \[sensitive content hidden\] was fabulous and ready to guide and answer questions.“ January 19, 2023 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer IT System Administrator Wholesale Used the software for: 2+ years ### "Great product, saves us time and money!" February 17, 2023 5.0 Great experience and great people. They save us a lot of money, and they are very helpful in helping to identify ways to improve automation. The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save. Pros I like the ease of use, compatibility with email and various ways the system is able to interact with our system. The reporting is also very nice and allows me to track our progress with order automation. Cons The process of setting up, testing, and making a customer go live can be difficult. There seems to be a little bit of disconnect between the programmers, and the account manager. I hope they figure out how to bridge this gap soon. Alternatives considered [Esker](https://www.capterra.com/p/121233/Esker-Accounts-Payable/) Reason for choosing Conexiom Conexiom provided a better value. Review Source MB Mateo B. Customer Service Supervisor, International Div. Logistics and Supply Chain Used the software for: 1-2 years ### "Best program for automated order-entry." November 9, 2023 5.0 Pros It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks. Cons I can't think of anything I like least about Conexiom. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It took to long to upload our Excel files into our ERP. Conexiom is practically hands off. Review Source SG Sherri G. Customer Service Rep / Sales Plastics Used the software for: 2+ years ### "Order Entry" October 11, 2023 5.0 It is working better each day for me when sending to Conexiom to enter orders for me as I am in meetings and would not otherwise have time in the day to enter the orders I am getting. Pros On a really busy day I send orders to Conexiom and I know it is done no worries. Cons mapping with older orders and sometimes I needed more mapping of a PO, and it was timely Review Source AR Alex R. Business Operations Specialist Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Conexiom for Esker Replacement" October 2, 2020 5.0 Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience. Pros The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle. In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent. Cons Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great. Alternatives considered [Esker](https://www.capterra.com/p/121233/Esker-Accounts-Payable/) Reason for choosing Conexiom Conexiom had better SAP integration and functionality compared to others we looked at Switched from [Esker](https://www.capterra.com/p/121233/Esker-Accounts-Payable/) Our version of Esker was obsolete and the internal server we were running it on was struggling. The support and up-keep costs were increasing as the platform became unreliable Review Source JH John H. IT Manager Business Supplies and Equipment Used the software for: 2+ years ### "Excellent Value for the Money" October 1, 2020 4.0 Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry. Pros The using the service, we were able to reduce the number of sales orders that had to be manually entered by half. The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great. Cons The customer portal could stand a few more features. It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis. Alternatives considered [DocStar ECM](https://www.capterra.com/p/82408/DocStar-ECM-AP-Automation/) Reason for choosing Conexiom Value and time to see a return on investment. We saw a full ROI in under a year. Review Source DW Deborah W. ERP Director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Conexiom helps us to use our resources to manage customers and their orders" March 14, 2023 5.0 It has been a pleasure working with our project leader, and the sales team before the implementation. Pros The flow of Conexiom uses our EDI VAN to process orders as we do with other customers using EDI. This provides us with the ability to standardize how things are processed in our ERP system. Once learned, the flow is very intuitive and it will scale as we grow. Cons Custom parts are not easily transferred into Conexiom, although the logic would be very difficult to translate it anyway, so there is still some interaction with customer service. We are just installing it now, so our exposure is limited. Review Source JT John T. Customer E-business manager Wholesale Used the software for: 2+ years ### "Conexiom Review" October 1, 2020 5.0 Conexiom is on of our strongest third party digital partners that is customer facing. We love working with \[SENSITIVE CONTENT HIDDEN\]. They play the largest part in making our business what it's become. Pros The best part of the software is it's functionality but that is only realized because of the people that have helped us develop solutions that meet our customers expectations over the years. Without the individuals on our account and their deep knowledge of our business needs and their ability to translate that into meaningful code, I'm not sure we would use this service for as many things as we do. Cons The cost is probably the most challenging item. It can also be difficult to manage the change management aspects of adjusting data entry personnel to this new way of doing things. Reason for choosing Conexiom This decision was made before I began working with Conexiom Review Source VR Verified Reviewer Sales Operations Leader Wholesale Used the software for: 1-2 years ### "Great tool for structuring data" October 7, 2020 5.0 Conexiom has helped us take unstructured POs from our customers and structure them into a format readable by our XML import process. We have automated thousands of orders, but we've not reached the top of our opportunity. The support provided by their account reps, customer success teams, and mapping support is phenomenal. Pros Conexiom's ability to accommodate complex logic alongside their AI/ML technologies allows the users to build a solution to fit their needs. Cons Conexiom's portal is basic and limited. A user cannot have multiple portal logins open at the same time, which causes problems when needing to multi-task within the portal. Review Source JC Jeannette C. Office Specialist Logistics and Supply Chain Used the software for: Less than 6 months ### "Revelation" January 19, 2023 5.0 Our business has been growing and so has the paperwork. We have manually printed out invoices, written term dates and entered all the data into our ERP. Conexiom has been a light at the end of the tunnel. Not only do our major vendor invoices flow directly to our ERP, processing customer tickets is quicker as well. In a couple of days, we have saved our AP team several hours. Wonderful support team to go along side a fantastic product Pros Once our connections were in place, testing was a process that was clear to follow. Our implementation manager \[sensitive content hidden\] was fabulous and ready to guide and answer questions. Cons My technical experience was limited when we started this process. At first, I was very intimidated by the technical aspects. \[sensitive content hidden\] was very patient and made sure that mapping and other areas we were not familiar became clear for our implementation team. Review Source CG Craig G. Manager of Global Sales Systems Industrial Automation Used the software for: 1-2 years ### "Conexiom - order entry automation" January 18, 2023 5.0 There was a need for automation of data entry of our customer PO's into order management. This has replace most of our order entry and we are continuing to work towards adding more partners onto the platform. Pros The ability to view alerts for amending PO's, accepting them, or rejecting all together. The dedicated 2 week sprint for on-boarding! Cons Initial on-boarding model was not effective, but has since been corrected and a new on-boarding or sprint methodology has been implemented that works great! Review Source JL JEFFREY L. Systems Analyst Wholesale Used the software for: 2+ years ### "Good software - Outstanding people" April 2, 2021 5.0 No problems. Pros Versatility and breadth of options. The company never said the won't do anything - they said we will look into it. Cons I would like onboarding and maintenance offered as low cost extra. Reason for choosing Conexiom Integrity of staff. Review Source JP Jason P. Plant Manager Warehousing Used the software for: Less than 6 months ### "Conexiom order entry " November 17, 2022 5.0 OUTSTANDING service in onboarding us. I've been through quite a few software trainings and this is one of the best (easy to digest) that I have been involved with. Pros 100% guarantee for accuracy and no duplication of order entry. Takes steps out of our processes that we can be confident in. Increases our ability to get orders quickly visible to our suppliers, due to automation involved. Cons A bit pricey but understandable, as it does save a lot of labor costs by eliminating manual order entry steps and credits due to order entry mistakes. Review Source JS Jag S. Inside sales supervisor Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Conexiom review" April 2, 2021 5.0 10/10 \[SENSITIVE CONTENT HIDDEN\] are great Pros Helps bring more time back into my team's day by using order automation. Cons When pos get left in limbo. Better and faster communication required when a PO is under review. Review Source aS angela S. services and support coordinator Information Services Used the software for: 2+ years ### "Efficient and Reliable!" October 1, 2020 5.0 Pros The way the code seamlessly transitions into Eclipse and reads the customer's PO as it states - customer information, quantity, part number, UOM, PO, etc - making it easier so we can get orders processed without fudging on the numbers and text! Cons If your team is working on the digitally reading of "image" po's that would be nice, though not sure how realistic. Review Source AK Abhishek K. IT Chemicals Used the software for: Less than 6 months ### "Trade Document Automation" November 29, 2022 4.0 Great team and tool Pros An excellent tool to Automate Order and AP invoice creation process. easy to use and onboard Trading partners. Cons I am expecting more API /connectors out of the box. Reason for choosing Conexiom Its good AI and ML capabilities. Review Source TH Triza H. Director of Customer Care Airlines/Aviation Used the software for: 2+ years ### "Conexiom - Ease of Doing Business" April 7, 2021 5.0 My Sales person was extremely helpful in getting me face time with developers for investigating other uses for Conexiom. The overall experience is excellent because they listen and are patient with the users. Pros I like that Conexiom is customizable and flexible meeting my customer needs to send orders via PDF, MS Excel or PDF. It is very easy to work with the technical team to get results and setup new accounts with the mapping templates. I have trained several of my staff to be independent in setting up accounts. It allows us to spend time doing customer care instead of order entry! Cons I think that there are aspects of other offerings such as Direct Connect that still need a lot of work. It is an area that I am interested in, but need more research to find the right portal customer/platform to use it. Review Source JB Jessica B. Customer Service Coordinator Automotive Used the software for: 6-12 months ### "Conexiom " April 17, 2023 5.0 GREAT! All of the team members have been SO helpful when it comes to customizing the logic to match what a REAL CSR would do! Pros Reducing order entry errors. I enjoyed the peace of mind it gave with reading the document exactly to what the customer needed. Cons That it doesn't adapt to different style of documents. Sometimes a customer will place a PDF order, and another time they might place an excel file. It doesn't happen often, but we did have one account that had different layouts and we had to decide to make 2 accts or change the customer. Review Source SM Steven M. Executive Vice President Logistics and Supply Chain Used the software for: 6-12 months ### "Automation for Order Acknowledgements and Accounts Payable" November 14, 2022 5.0 Overall our experience with Conexiom is all positive. We had difficulties initially with the implementation team assigned to our project. We shared our concerns with the Conexiom team and the issues were resolved quickly. Pros The AI learning feature is impressive. Once we have "taught" the software to discern key data points on the forms, the upload directly to our ERP is seamless. Cons The expense. The automation definitely reduces labor, but we've not achieved a significant ROI greater than the implementation and subscription expense. Reason for choosing Conexiom Price and Conexiom created the technology Review Source MB Michelle B. Customer Service Manager Aviation & Aerospace Used the software for: 6-12 months ### "Easy to use as long as your customers are onboard!" April 11, 2023 4.0 Once all the parameters are mapped and you have your customer's buy-in, then the system works well, thus saving time for my CSR team. Pros Mapping is similar to crystal report parameters. Cons Integration was slow due to misunderstanding upfront. Review Source AD Alicia D. Customer Care Team Lead Food & Beverages Used the software for: 6-12 months ### "Excellent Software Program" November 23, 2022 5.0 User friend, simple process, great support Pros It is very user friendly. The process is simple. This software allows our customer service department to focus more on the customer versus order entry. Cons I like everything about the program. Easy to use, great support Review Source CM Craig M. Digital Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great solution!" October 13, 2020 5.0 Pros Conexiom is a powerful service for order automation with our company. Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us. Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business. Cons Reporting is a challenge, however, it will take both of our companies and a third party to reach solution. I know Conexium will be ready when we are. Review Source JL Joe L. Global Sales Operations Director Wholesale Used the software for: 2+ years ### "Conexiom Order Automation" February 17, 2022 4.0 Our overall experience with Conexiom has been very positive. They are a valued partner. Pros Conexiom allowed us to automate data entry required for order entry, helping evolve our sales function from order takers to order makers. Cons I would like to see better reporting, and the system struggles if the customer changes their behavior (e.g. how they enter the address on their PO). Review Source DF Debbie F. Director, Pricing & Rebates Industrial Automation Used the software for: 2+ years ### "Great tool when you get consistent data from your vendor!" April 5, 2021 5.0 Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when onboarding new team members. Pros When submitting files to Conexiom to process they are returned in a matter of minutes. Making mapping changes is very simple. The monthly reports are great for keeping an eye on usage and team member compliance. Cons The hardest part was the setup of the various vendors. However, one you set them up there is no maintenance unless the vendor changes the file format.. Review Source BC Ben C. eCommerce Logistics and Supply Chain Used the software for: 2+ years ### "Conexiom" October 2, 2020 5.0 We automate and customize our customers interaction with our business. Its a win for everyone. Pros Automating a manual processes. Customers can submit purchase orders to our group and they are automatically converted to an order. It's a huge time savings! Cons I wish there were an easier way to communicate with the mapping team when something isn't right. We currently update the mapping in the portal, which is fine. It would be nice to have a to have more 2 way communication. Review Source MJ Mike J. Continuous Improvement Leader Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Werner Conexiom Experience" April 2, 2021 5.0 Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing. Pros Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic. Cons Mapping SPA's was very difficult compared to mapping PO and AP invoices. So many different formats and specifics needs for SPA's made it difficult. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.