# Best Chat Metrics Alternatives 2026 | Capterra > Looking for alternatives to Chat Metrics? Find out how Chat Metrics stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/205136/Chat-Metrics/alternatives --- # Alternatives to Chat Metrics [4.8 (14)](https://www.capterra.com/p/205136/Chat-Metrics/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/205136/Chat-Metrics/) Tabset anchor ## Top Chat Metrics Alternatives Chat Metrics * * * Starting from: $21.5/Per Month Pricing Model: Per Feature * * * Overall Rating: [4.8 (14)](https://www.capterra.com/p/205136/Chat-Metrics/reviews/) Ease of Use 4.8 Customer Service 5.0 Features 4.4 Value for Money 4.8 * * * Starting from: Not provided by vendor Pricing Model: Other * * * Overall Rating: [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Ease of Use 4.7 Customer Service 4.6 Features 4.6 Value for Money 4.5 * * * Starting from: $50/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Ease of Use 4.7 Customer Service 4.5 Features 4.6 Value for Money 4.5 * * * Starting from: Not provided by vendor Pricing Model: Flat Rate * * * Overall Rating: [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Tabset anchor All Chat Metrics Alternatives At a Glance Top Alternatives for Chat Metrics - [Birdeye](#product_c38bdd12-0d30-410c-a933-a6d200b7b61c) - [ChatBot](#product_f2a40dfa-ff2b-46b3-beaf-a7c200452fa8) - [Chatsi](#product_374c7455-7c22-4ce6-aa09-dae3480180be) - [WhatsApp](#product_3487bff3-5096-48a7-953d-a98300640f76) - [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4) Tabset anchor ## [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) by WhatsApp [4.7 (16361)](https://www.capterra.com/p/180345/WhatsApp/reviews/) WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication. [Learn more about WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Compare Tabset anchor ## [Slack](https://www.capterra.com/p/135003/Slack/) by Slack [4.7 (24110)](https://www.capterra.com/p/135003/Slack/reviews/) Bring your people, applications and data into one platform where AI and automation can help employees be their most productive [Learn more about Slack](https://www.capterra.com/p/135003/Slack/) Compare Tabset anchor ## [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) by QualityUnit [4.7 (1785)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Compare Tabset anchor ## [Intercom](https://www.capterra.com/p/134347/Intercom/) by Fin [4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/) Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/) Compare Tabset anchor ## [Crisp](https://www.capterra.com/p/151292/Crisp/) by Crisp [4.6 (147)](https://www.capterra.com/p/151292/Crisp/reviews/) Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers. [Learn more about Crisp](https://www.capterra.com/p/151292/Crisp/) Compare Tabset anchor ## [Text](https://www.capterra.com/p/10031687/Text-App/) by Text [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. [Learn more about Text](https://www.capterra.com/p/10031687/Text-App/) Compare Tabset anchor ## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) by Tiledesk [4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) Compare Tabset anchor ## [Freshchat](https://www.capterra.com/p/158117/Freshchat/) by Freshworks [4.1 (124)](https://www.capterra.com/p/158117/Freshchat/reviews/) Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/) Compare Tabset anchor ## [Kenect](https://www.capterra.com/p/212906/Kenect/) by Kenect [4.6 (93)](https://www.capterra.com/p/212906/Kenect/reviews/) Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text. [Learn more about Kenect](https://www.capterra.com/p/212906/Kenect/) Compare Tabset anchor ## [Avochato](https://www.capterra.com/p/161117/Avochato/) by Avochato [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. [Learn more about Avochato](https://www.capterra.com/p/161117/Avochato/) Compare Tabset anchor ## [Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/) by Zenvia [4.1 (359)](https://www.capterra.com/p/265368/Zenvia-Conversion/reviews/) Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução. [Learn more about Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/) Compare Software Found In - [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/) - [Live Chat Software](https://www.capterra.com/live-chat-software/)