--- title: "Solitics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Solitics Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more." source_url: "https://www.capterra.com/p/205331/Solitics/" page_type: "product" language: "en" --- # Solitics Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Solitics ## What is Solitics? Solitics is a cloud-based customer engagement and gamification platform that aggregates data from unlimited sources and responds to customer actions in under one second. Businesses use it to run automated, personalized campaigns across email, SMS, WhatsApp, push notifications, social media, and voice, covering every stage from anonymous visitor to loyal customer. Core features include real-time audience segmentation, omnichannel campaign delivery, native gamification (missions, loyalty schemes, widgets, and interactive popups), live market and sports event triggers, and built-in analytics dashboards with custom KPIs. Multiple brands and accounts are managed from a single dashboard, and integration is guaranteed fully operational within 45 days with no IT work required from the client. Solitics is best suited for B2C companies in iGaming, online trading, retail banking, fintech, financial services, and e-commerce. ## What is Solitics used for? [Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Solitics?[Manage this product listing](https://www.g2.com/products/solitics/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Solitics 4.2 (11) VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 3.8 (9) Value For Money 4.4 (5) Value For Money 3.9 (8) Customer Service 4.6 (10) Customer Service 3.9 (8) ## Solitics alternatives [4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [SAS Customer Intelligence 360](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/) [4.8 (9)](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/#reviews) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/) [WebEngage](https://www.capterra.com/p/143401/WebEngage/) [4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143401/WebEngage/) ## FAQs about Solitics Overview ### Which roles and teams benefit most from Solitics? Solitics is most used by CRM and marketing teams, including campaign executives, CRM managers, and marketing leaders who run personalized campaigns, audience segmentation, and customer lifecycle outreach. Data and BI professionals use it to connect insights with execution, while project and team leads rely on it to coordinate delivery, workflows, and cross-functional initiatives. Answer based on 11 reviews Overview ### What company size and industries is Solitics built for? Solitics serves small to large B2C businesses, with reviewer usage led by small businesses at 64% and strongest concentration in Gambling & Casinos at 73%. It also fits enterprise and midsize companies, each at 18%, especially across iGaming, online trading, retail banking, fintech, financial services, and e-commerce. Answer based on 11 reviews Features and Usability ### What are the key features of Solitics? Solitics offers marketing automation and campaign management, including campaign segmentation, scheduling, and tracking. It also includes audience targeting, personalization, behavioral analytics, customer journey mapping, and multichannel communication through email, SMS, push notifications, and app notifications. Reporting features include real-time analytics, attribution modeling, and customizable dashboards. Integrations ### Which third-party tools and platforms does Solitics integrate with? Solitics integrates with Acoustic Marketing Cloud and Salesforce Marketing Cloud Account Engagement, and its catalog also includes Agentforce Marketing, Amazon Redshift, Microsoft Azure Services, Google Cloud AI Hub, Infobip, Clickatell, Mailgun, Facebook, and Instagram for Business. It supports over 40 integrations across marketing, data, messaging, and social platforms. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Solitics offer? Solitics provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, webinars offer scheduled training events, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Solitics offer? Solitics provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written guidance and a place to look up common questions or submit requests for follow-up, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 4,141 Customer Retention reviews Capterra data shows that buyers of campaign management software rank the following features as their top priorities: - **Email Management** (**56%** of reviewers rated this feature as critical) - **Email Marketing** (**67%**) - **Campaign Scheduling** (**58%**) Solitics supports all three features that reviewers rate most highly: **Email Management**, **Email Marketing**, and **Campaign Scheduling**. Together, these capabilities help businesses manage outreach, run targeted email campaigns, and plan campaign timing more effectively, allowing teams to coordinate communications and improve campaign execution. Campaign Planning 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Campaign Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Database 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Marketing Automation 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Campaign Tracking 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track the performance of marketing campaigns across multiple channels. Channel Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Solitics 98 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Attribution Modeling: Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Channel Attribution: Track user conversions from all digital sources - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Marketing: Plan marketing campaigns for events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Gamification: Games or game-like elements to track progress and reward accomplishments - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Touch Attribution: Evaluate the impact of each touch point that drives a conversion - Multiple Data Sources: Allows users to manage data from a number of sources - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Push Notifications: Trigger clickable pop-up messages - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (11) 4.1 Based on 11 reviews ## Pricing Value for money 4.4 (5) ### Starting price Free trial available Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ ZeroBounce](https://www.capterra.com/p/169340/ZeroBounce/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ MongoDB](https://www.capterra.com/p/127374/MongoDB/)[ PostgreSQL](https://www.capterra.com/p/48791/PostgreSQL/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ OneSignal](https://www.capterra.com/p/163452/OneSignal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 11 reviews Filter by rating 5(3) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GJ Gustavo J. Marketing Manager Gambling & Casinos ### "Good CRM tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 12, 2024 Pros User friendly, Solitics has a great customer support service, always ready to help. Cons Too basic in some of its features. We would improve the segmentation section Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Galia M. Instructor Education Management ### "Solitics content management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 17, 2022 Pros Very nice platform to create, edit and customize your content to create high value campaigns. Cons Using the software for short time, but seems like reporting require some improvment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE Roman E. Data Engeneer Gambling & Casinos ### "Solitics Customer Data Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2022 Great performance of data-driven in real-time. Easy to customize events for triggers in different journeys. Very helpful support and CS management. Pros Great performance of data-driven in real-time. Easy to customize events for triggers in different journeys. Very helpful support and CS management. Cons I haven't found anything to dislike at this moment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rotem A. Strategy marketing manger Gambling & Casinos ### "Solitics Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 11, 2022 Recommend them but of course it is necessary to check the competitors as well Pros The system is very intuitive, easy to use and very simple to explain and teach new users about it. easy to set up journey's & promotion , the Dashboard also clear to view Cons Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there. Also there is no neat guide that explains / accompanies you as a user so that way you are dependent on a support team that is very nice but not always able to teach and explain all the options that the system have Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Niv M. Project Manager TL Gambling & Casinos ### "Solitics real time engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2021 Pros Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with. Cons Solitics reports dashboard is not that great, but the team are working on improving it all the time. Switched from [Optimove](https://www.capterra.com/p/131771/Optimove/) It was hard to apply changes, didn't support real time engagement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Dima K. BI Developer Gambling & Casinos ### "Very good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2021 Pros Ease of use. very good and quick customer service, will help you with anything Cons lack of option to create control groups for campaigns Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yaniv I. CRM manager Gambling & Casinos ### "solitics review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 31, 2021 journeys and ad hoc campaigns for our players Pros options for ad hocs and journeys, options for all channels campaigns. Cons messy, unclear, very unclear reports, needs alot of improvment Switched from [Smoove](https://www.capterra.com/p/160863/Smoove/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Slavi S. CRM Campaign Executive Capital Markets ### "Platform with huge potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 29, 2021 Pros It's very flexible and can be adjusted to the needs. Cons It requires very good planning from the absolute begining. Pretty much like everything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sagi G. CRM Team leader Gambling & Casinos ### "Great solution, awesome people!!! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2021 Very positive, huge value for money, great people - from the support agent, through the data and developers and up until the C level and the \[SENSITIVE CONTENT\] Pros They have many segmentation and campaign capabilities, allowing to target users in real time, based on events and actions the user is doin, on site and through the marketing channels (Email, SMS etc.) They have great support and CS managers that will help you very fast and until you'll be satisfied with a solution Cons Immediate reports should be improved significantly Alternatives considered [Beehively](https://www.capterra.com/p/183545/Beehively/) Reasons for choosing Solitics Had the best solution Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Steven P. CRM Manager Financial Services ### "Solitics for CRM Marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 22, 2021 I have been a fan since starting to use Solitics. Initially I had a few teething problems but once we resolved a few load issues and other ad-hoc bits I have been very impressed. It's great to work with their team who you can tell are all very passionate about the product they sell. Pros I have been a key user of Solitics for around 6+ months, having had experience across other major platforms in this space ie Marketo, Salesforce, Dotmailer etc. I really like how bespoke Solitics feels - there are many features that I really enjoy such as blocking specific marketing channels from sending to inappropriate customers. The Solitics product has been designed very cleverly where segmentation and data triggering are intuitive to build. Within the 1st few weeks' of using the product I was able to design multi-channel user journeys to try convert our prospects and clients and grow our retention strategy. The support team are all excellent and it's always a pleasure dealing with them. Cons The key addition I'd love is goal tracking within customer journeys. With such a bespoke system it would be great to be able to set a parameter for success eg compliance = compliant and judge out of 100% population entering the journey how many convert %. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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