# GuestTouch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GuestTouch Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/205332/GuestTouch

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# 

 GuestTouch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GuestTouch

## What is GuestTouch?

Refreshingly Simple Hotel Reputation (Reviews & Feedback) Solution for Modern Hoteliers. - Collect more reviews - Feedback that your guests' will actually love to give - Manage reviews seamlessly - Integrates with your PMS for automation - One of a kind WhatsApp interface for key alerts for management

## What is GuestTouch used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GuestTouch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://guesttouch.com&name=GuestTouch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GuestTouch

5.0 (1)

VS.

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (1,201)

Value For Money

5.0 (1)

Value For Money

4.8 (832)

Customer Service

5.0 (1)

Customer Service

5.0 (837)

## GuestTouch alternatives

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

[4.9 (221)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

[4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Real-Time Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Response Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Sentiment Analysis

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

GuestTouch 7 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Seamlessly integrates with 3rd party websites

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AD

Alka D.

General Manager

Hospitality

### "GuestTouch has been a game-changer for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Customer service is really great and they are very attentive.

Pros

I've been using GuestTouch for some time now, and gotta say, it's made a world of difference in how we talk to our guests and manage all our reviews and online reputations.We are able to easily message customers at all of their stay, from pre-arrival to post-stay. We also like the feature to manage reviews and respond super easily. Highly recommended!

Cons

We were looking to message our customers who are visiting from other countries, now we are working on this to make this happen, so everything great..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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