--- title: "Shopify POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shopify POS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/205337/Shopify-POS/" page_type: "product" language: "en" --- # Shopify POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shopify POS ## What is Shopify POS? Shopify POS has the essential features you'd expect from a traditional POS plus the features you need for the future. Run your online and retail stores from one app, so you don't need to keep track of multiple inventories, catalogs, and payment systems. Customers and orders are synced across online and in-store, so offering local pickup, processing returns/exchanges, and selling gift cards anywhere is easy. Get the Point of Sale that gets your retail business. ## What is Shopify POS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 248 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Starting price $5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Inventory Management / 2025 - Point of Sale / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shopify POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopify.com&name=Shopify POS) Rating Breakdown 4.6 +− Features4.5 Value for Money4.3 Ease of Use4.6 Customer Service4.4 Rating Breakdown 4.6 Features4.5 Value for Money4.3 Ease of Use4.6 Customer Service4.4 ## Shopify POS Reviewers Verdict Updated August 2026 AI summary - Shopify POS is a strong fit for small to midsize retailers needing unified in-store and online sales management. - Positive feedback centers around its easy staff training, flexible payment options, and real-time inventory syncing. - It helps businesses speed up transactions, simplify onboarding, and maintain accurate stock records daily. - Buyers report negative points such as reliance on stable internet, extra costs for advanced features, and occasional hardware connection issues. - It suits retail teams seeking easy setup and payment flexibility, but those with limited budgets or unreliable connectivity may face challenges. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shopify POS 4.6 (248) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (248) Ease Of Use 3.8 (9,304) Value For Money 4.3 (198) Value For Money 3.6 (5,790) Customer Service 4.4 (192) Customer Service 3.6 (5,060) ## Shopify POS alternatives Highest Rated [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (199)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/) ## FAQs about Shopify POS Overview ### What problems does Shopify POS solve? Shopify POS solves disconnected online and in-store selling, inaccurate inventory counts, and slow checkout workflows by syncing stock, orders, customer data, and payments in real time. Retail teams, pop-up sellers, boutique owners, and event staff benefit most from faster transactions, fewer overselling mistakes, easier refunds, and simpler multi-location order management. Answer based on 202 reviews Overview ### Which roles and teams benefit most from Shopify POS? Shopify POS is most used by business owners, founders, and C-suite leaders who need unified retail and ecommerce oversight. Store managers, operations teams, and office administrators rely on it for checkout, inventory, and staff coordination, while marketing and creative leaders use customer and sales insights to support promotions and in-store brand experiences. Answer based on 242 reviews Overview ### What company size and industries is Shopify POS built for? Shopify POS serves brick-and-mortar and online retailers, with 93% of reviewers from small businesses and Retail the top industry at 22%. It also appears with Apparel & Fashion at 9% and Consumer Goods at 6%, while midsize businesses account for 4% and enterprises 2%. Answer based on 247 reviews Features and Usability ### What are the key features of Shopify POS? Shopify POS includes core retail features like inventory management, barcode scanning, payment processing, and order management, with real-time sync across in-store and online sales channels. Differentiating features include Shopify integrations, multi-location inventory tracking, mobile card readers, contactless NFC payments, and customer profiles with purchase history for returns, discounts, and loyalty workflows. Answer based on 110 reviews Pricing ### How much does it cost and what fees or limitations are included? Shopify POS starts at $5/month for the Sell in person - Starter plan, with a free trial available. Other plans include Retail at 89, Basic at 39, Shopify at 105, and Advanced at 399 monthly. Reviewers say pricing is straightforward, but hardware, apps, and advanced features can raise costs. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Shopify POS integrate with? Shopify POS integrates with Shopify for syncing inventory, orders, customers, and sales across in-store and online channels. Reviewer mentions also confirm connections with Meta for Business, Instagram, Google Ads, Mailchimp, QuickBooks Desktop, and TaxJar. These integrations cover social commerce, advertising, email marketing, accounting, and sales tax. Answer based on 94 reviews Getting Started and Support ### How easy is it to onboard and train a team on Shopify POS? Shopify POS is easy to onboard for most retail teams, with documentation and video tutorials available for training. Reviewers say cashiers, volunteers, part-time staff, and new hires usually learn it quickly because the interface is straightforward. Managers and admins may need more time when configuring inventory sync, multi-location setups, and integrations. Answer based on 15 reviews Getting Started and Support ### What customer support options does Shopify POS offer, and how do users rate the experience? Shopify POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful for setup and problem-solving, but some report slow replies, difficulty reaching agents, and inconsistent resolution quality during urgent technical or tax-related issues. Answer based on 36 reviews Security ### How does Shopify POS handle data security and access control? Shopify POS uses specified staff permissions, multiple employee logins, password access to the app, and secure payment processing for in-person and online transactions. Reviewers also describe strong overall security and added checkout protection. Some note staff permissions may require payment, and the password feature can be unintuitive for teams to manage. Answer based on 10 reviews ## Who uses Shopify POS? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,559 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Shopify POS supports all three of the features reviewers rate most highly: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses accept payments in multiple ways, process transactions reliably, and manage checkout more efficiently, allowing teams to deliver faster service and keep sales moving smoothly. Credit Card Processing 4.6 (42) 92.86% of 42 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 4.6 (63) 73.02% of 63 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Inventory Tracking 4.4 (54) 83.33% of 54 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.7 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.5 (52) 63.46% of 52 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.3 (76) 68.42% of 76 reviewers that rated this feature as important or highly important Shopify POS offers real-time inventory tracking, seamless syncing with online stores, and barcode support. Reviewers appreciate accurate stock visibility, easy updates, and QuickBooks integration, though some mention slow interfaces and limited options for digital products or larger businesses. Shopify POS 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contactless NFC: Near-field communication method to share data and process contactless payments - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For iPad Devices: Operate/access software on iPad Devices - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Shopify POS offers real-time inventory tracking, seamless syncing with online stores, and barcode support. Reviewers appreciate accurate stock visibility, easy updates, and QuickBooks integration, though some mention slow interfaces and limited options for digital products or larger businesses. - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile Card Reader: Hardware device connected to smartphones for processing payments - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: With Shopify POS, you get a reliable and user-friendly way to accept various payment methods, including cash, credit cards, tap to pay, and Shop Pay. Reviewers appreciate the seamless experience, quick transactions, and integration with Stripe, though some mention higher processing fees. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Receipt Management: Upload, track, and submit receipts in a central database - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shopping Cart: Checkout of online store - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.5 (248) 4.5 Based on 248 reviews ## Pricing Value for money 4.3 (198) Free Trial [View pricing plan details](https://www.capterra.com/p/205337/Shopify-POS/pricing/) Sell in person - Starter $5.00 Flat Rate,Per Month It includes: - Secure Payments - Fast Payouts - Hardware Support Sell in person - Retail $89.00 Flat Rate,Per Month It includes: - POS Mobile App - Unlimited Registers - Cash Management Sell everywhere - Basic $39.00 Flat Rate,Per Month It includes: - Online Store - Split Payments - Refund Management - Return Management Sell everywhere - Shopify $105.00 Flat Rate,Per Month It includes: - 5 Additional Staff Accounts - Inventory Management - Online Sales Sell everywhere - Advanced $399.00 Flat Rate,Per Month It includes: - 15 Staff Accounts - Gift Cards - 24 / 7 Customer Support Value for money 4.3 (198) 4.3 Based on 198 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (192) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (192) 4.4 Based on 192 reviews ## User reviews Overall rating 4.6 Based on 248 reviews Filter by rating 5(166) 4(64) 3(14) 2(1) 1(3) Mentioned topic Sorted by most recent VF Val F. Owner Apparel & Fashion ### "I would recommend Shopify" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 4, 2026 Shopify POS worked well for our small business, and a few times that I did need support. I was able to get a hold of someone and they always rectified the problem. Pros Easy to learn, worked as expected. I started with no experience and what I thought would be overwhelming was absolutely not! Cons Sometimes it took a few minutes to figure out the update which came quite frequently. also, I felt like some of the discount features that you could add for particular sales were not as easy to use as I would’ve liked. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing Shopify POS More of the features that I needed for a small business, and also based on recommendation of other boutique retailers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Anish C. analyst Online Media ### "POS with Strong E-Commerce Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 28, 2026 Overall, my experience with Shopify POS was very positive. It provides a reliable and user-friendly solution for managing in-store transactions while integrating seamlessly with online Shopify operations. The centralized inventory and sales management were particularly useful. Pros The interface is intuitive and easy to navigate, making it simple to manage products, process transactions, and track sales. I also liked how well the POS integrates with Shopify’s broader e-commerce platform, giving businesses a consistent view of online and in-store sales. Cons Some advanced features and customizations can take time to learn, and the overall cost can become higher for businesses that need additional features, hardware, or integrations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jessica M. Assistant manager Food & Beverages ### "Quick and easy to cash out customers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 Extremely easy to learn. Since I trained new employees myself, I can say firsthand that it was very simple to explain and most employees were comfortable using it very quickly. Overall, Shopify POS made our day-to-day operations much easier. It was reliable, intuitive, and worked particularly well in a fast-paced café environment. I would definitely recommend it to other businesses. Pros I used Shopify POS while working at a café and found it extremely easy to use. I was responsible for training new employees on the system, and it was honestly a piece of cake to teach. Most people picked it up very quickly, even if they had never used Shopify POS before. It helped keep our daily operations organized by connecting orders, payments, and inventory with PICTURES in one system. Payments were quick and straightforward, which was especially helpful during busy café rushes. Overall, I think it offers good value, especially for businesses that want their POS, payment processing, and inventory management all connected. Cons If the internet connection goes down, it can make processing orders/payments more difficult but that’s pretty much like any system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Charlotte K. President Business Supplies and Equipment ### "Convenient for occasional in-person sales, not built for full-time retail" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 28, 2026 Good for businesses doing light in-person sales a few times a year (pop-ups, markets, etc.), but I wouldn't recommend it for a dedicated retail store. Pros Since it's part of the Shopify ecosystem, everything is already integrated — inventory, sales, and reporting sync automatically with our online store. Cons It doesn't feel as built-out or user-friendly as core Shopify. Some workflows feel like an afterthought compared to the main platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jamie P. Underfloor Heating Advisor Building Materials ### "The online shop platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 My overall experience with Shopify POS has been very positive. It provides a reliable and easy-to-use platform for managing in-store and online sales from a single system. The seamless integration with Shopify keeps inventory, orders, and customer information synchronised in real time, making day-to-day operations much more efficient. Payment processing is fast and dependable, and the interface is intuitive enough for new staff to learn quickly. While some advanced features require higher-tier plans and hardware options are more limited than some competitors, Shopify POS offers excellent value, strong security, and a comprehensive feature set for businesses looking to streamline retail operations. Pros Shopify POS is intuitive and easy to learn, making it simple for staff to process sales with minimal training. It integrates seamlessly with Shopify's online store, keeping inventory, customer data, and orders synchronised in real time. The platform offers reliable payment processing, flexible customisation options, and useful automation features that streamline day-to-day retail operations. It provides excellent value for businesses already using Shopify, with strong security, dependable performance, and a comprehensive set of features for managing both in-store and online sales. Cons Some advanced features are only available on higher-tier plans, which can increase costs for growing businesses. Hardware compatibility can be restrictive compared to some competitors, and occasional syncing delays between online and in-store inventory may occur during busy periods. While the interface is easy to use overall, configuring more advanced settings and customisations can involve a steeper learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gary A W. Founder CEO Apparel & Fashion ### "Making In-Person Selling Simple and Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 Overall, my experience with Shopify POS has been very positive. It has made managing in-person sales much easier by connecting our physical retail activities with our online store in one simple system. For a growing brand, Shopify POS has been extremely useful at events, markets, and pop-up experiences, allowing us to process payments quickly, manage inventory accurately, and provide customers with a smooth checkout experience. Having everything connected in one place saves time and helps us keep better control of our operations. While there are some additional costs for advanced features and hardware, the reliability, ease of use, and ability to scale with our business make Shopify POS a valuable tool for managing both online and offline sales. Pros What I like most about Shopify POS is how seamlessly it connects our physical and online sales channels. It allows us to manage in-person sales, inventory, customer information, and payments all from one integrated system, making it much easier to run our business across multiple platforms. For events, markets, and pop-up experiences, Shopify POS has been extremely valuable because it provides a professional checkout experience while keeping our stock levels updated in real time. This helps prevent inventory issues and gives us a clear overview of our business performance. I also appreciate how easy it is to use. The interface is intuitive, and the ability to access products, process payments, and manage orders from a mobile device makes it a powerful tool for growing brands that sell both online and in person. Cons One of the main drawbacks of Shopify POS is that some advanced features require additional subscriptions, hardware, or higher-tier plans, which can increase costs for smaller businesses. While the basic system works well, businesses looking for more complex reporting, staff management, or advanced retail features may need to invest further. Another area for improvement is that the hardware options and setup can become expensive, especially for businesses attending multiple events or markets that need additional equipment. It would also be beneficial to have more built-in customization options without relying on third-party apps. Overall, Shopify POS is a powerful solution, but reducing costs and making more advanced features accessible to smaller businesses would make it even more valuable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Crystal A. Founder Writing and Editing ### "The Shopify POS is Helping Business Owners " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 I don’t use it anymore due to the cost, because I have not sold any of my products while using the product. Pros I’m very happy to have used this product in the last few years. It makes selling products online a lot easier for business owners. Cons I don’t like the cost that is associated with the product. Honestly, it is not worth the price of the product, especially if your not selling your own products. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Randy L. Owner Import and Export ### "Excellent POS for the 99% of users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2026 overall positive, any pain points tend around me being frugal and wanting more features for less cost Pros integrated as a native Shopify app, easy to use, easy to learn, supports a variety of input methods e.g. swipe, tap/chip, apple & Google pay Cons We're forced to use Shopify hardware & advance features are cost+. There have been times I've seen a piece of POS tech I had to pass Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Amanda P. HR Director Human Resources ### "Streamlined retail management with strong omnichannel integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2026 My overall experience with Shopify POS was very positive, especially for managing both in store and online sales in one place. It made stock control and order tracking much simpler by keeping everything automatically synced, which reduced manual work and improved accuracy. The system was easy to use for daily transactions, and staff could pick it up quickly with minimal training. Reporting and sales insights were also helpful for understanding performance and making informed decisions. While there were some limitations around advanced customisation and costs increasing with additional features, it remained a reliable and efficient solution for retail operations. Pros What I liked most about Shopify POS was how seamlessly it connected in store sales with online inventory and customer data. Everything stayed synchronised in real time, which reduced stock discrepancies and made it much easier to manage products across multiple channels. The checkout process was fast and straightforward, helping improve customer experience at the till. It was also easy to set up and train staff on, which made daily operations smoother. The reporting tools were useful as well, giving clear insights into sales performance and customer behaviour without needing separate systems. Cons What I liked least about Shopify POS was that some of the more advanced features depend heavily on higher tier subscriptions or add ons, which can increase overall cost quickly. The system can also feel a bit limited when it comes to deep customisation for very specific retail workflows. In addition, occasional reliance on a stable internet connection can be a drawback in busy environments where connectivity is not always consistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Heather B. Director Non-Profit Organization Management ### "Shopify pos" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 9, 2026 Its great, I use it online to take payments from customers and I also use it in person if a customer doesn't have cash Pros Its super easy to set up and it makes it easy to take payments online and in person. You can send invoices and receipts easily. Cons Its way to expensive on my opinion. Every transaction had a percentage that thou have to pay just for someone making a payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/205337/Shopify-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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