# Page 4 | Shopify POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Shopify POS the right Point of Sale solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205337/Shopify-POS/reviews

---

Shopify POS

4.6 (241)

[View alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Shopify POS

## Showing most helpful reviews

Showing 76-100 of 241 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Alyx S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "The Most Known POS!"

January 28, 2025

4.0

Pros

I love that they also have a balance account. You can have quicker pay and a designated credit kinds of account.

Cons

Nothing honestly that I don’t like about Shopify.

Review Source

CA

Crystal A.  
Founder  
Writing and Editing  
Used the software for: Less than 6 months

### "Use Shopify POS and Sell Anywhere "

October 4, 2024

5.0

I found the system easy to use for me and my customers. It was easy to learn how to use it. The customer support was outstanding and they seem to know their stuff.

Pros

I like the fact that I can sell anywhere and receive my money for my products that I was selling. I like the tools that they offered sellers like me.

Cons

The price is the only thing I didn’t like because I was just starting out as a seller.

Review Source

YD

Yasmin D.  
Ceo  
Retail  
Used the software for: I used a free trial

### "Shopify review"

March 26, 2025

5.0

Overall experience is good and easy to use, found it easy and great for processing payments

Pros

I like the ease of the platform and purchasing

Cons

I didn’t find anything I didn’t dislike at all

Review Source

LA

Langston A.  
Creative Director  
Design  
Used the software for: 1-2 years

### "Savy, Trendy & Handy POS Software"

August 26, 2024

5.0

Pros

Shopify POS is my go-to POS software. I use it for almost all purchases. It's easy to scan digital cards, which is useful since most people have tap-to-buy phone capabilities.

Cons

This software is regularly updated and secure. It doesn't have any growth areas in my opinion. It's perfect.

Review Source

GD

Guillermo D.  
MA DD Manager  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Finance and internal operations director"

August 9, 2024

4.0

My overall experience with Shopify POS has been positive. The system is intuitive and easy to use, offering seamless integration with the online store, which simplifies inventory management and sales tracking. The ability to customize features and accept various payment methods enhances its flexibility. However, there are occasional technical issues, but support is responsive though I believe it can improve further. Overall, it's a reliable solution for managing both in-store and online sales.

Pros

It is very intuitive and friendly user for someone with little experience in the ecommerce sector.

Cons

Its seamless integration with the Shopify online store, making it easy to manage inventory, sales, and customer data all in one place. The user-friendly interface and the ability to accept multiple payment methods were also major advantages.

Review Source

DA

Dan A.  
Director  
Hospitality  
Used the software for: 2+ years

### "Great for instore orders."

August 25, 2024

5.0

Shopify POS has greatly helped to streamline our instore ordering process and saved a lot of pen and paper work.

Pros

We use Shopify POS to manage our walk in orders, it links directly to our stock levels on our main site and is easy to use.

Cons

Some apps don't integrate with POS so some products in which we have multiple options, that usually require an app, need to be input manually.

Review Source

Daniel O.  
Sales  
Furniture  
Used the software for: Less than 6 months

### "Shopify helps to Sell-ify more items. "

September 8, 2024

5.0

It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't speak to the admin side of the app.

Pros

Very easy to learn, especially if you have used any other point of sale applications. Take multiple forms of payment easy. Even tap credit cards or phones for payments.

Cons

Not much to dislike. Occasionally it takes a little while for a transaction to fully process, but by and large everything works quickly.

Review Source

AZ

Angelica Z.  
Sales Assistant  
Retail  
Used the software for: I used a free trial

### "Shopify POS Review "

November 19, 2024

4.0

Shopify POS has been efficient and reliable. It simplifies operations by connecting online and in-person sales, though the costs and reliance on apps may not suit all businesses.

Pros

Shopify POS integrates seamlessly with the Shopify online store, making it easy to manage inventory and sales across channels. The system is user-friendly, with tools like analytics and customer management. It’s also highly scalable for businesses of any size.

Cons

Hardware costs can be high, and some features require additional paid apps. Additionally, transaction fees can add up if you’re not using Shopify Payments.

Review Source

MS

Mike S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Shopify is an easy, but expensive option."

October 11, 2024

3.0

Shopify was easy to setup and integrate. However, their fee structure was cost prohibitive for the type of print on demand business I was starting.

Pros

Shopify integrates well with other platforms like Etsy for seamless integration of print on demand products.

Cons

Shopify had an expensive fee model that made it one of the more expensive options.

Review Source

KW

Kristen W.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Handy point of sale!"

September 3, 2024

5.0

I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.

Pros

I love that I can can have a point of sale at markets when selling my art

Cons

I dislike having to pay for the product, as this is how I make money.

Review Source

CR

Christian R.  
partner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great POS system"

August 28, 2024

4.0

Since using shopify my business has run smoother and allowed me to grow

Pros

Easy to use and integrate with other systems

Cons

It's a bit expensive to start but more than pays for itself in the long run

Review Source

KP

Katy P.  
Tumbler Maker  
Arts and Crafts  
Used the software for: I used a free trial

### "Shopify for small business owners "

August 2, 2024

3.0

I have overall enjoyed utilizing shopify for my business needs, however didnt like the frequent glitches.

Pros

Simple for my customers to find products for sale and check out with ease.

Cons

Frequently glitching or crashing when overloaded with customers.

Review Source

GM

Gina M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for new small businesses "

July 6, 2024

5.0

Great customer service and extremely easy way to perform any kind of retail transactions online

Pros

Extremely helpful to use if just opening an online business and creating a really good platform for your clients and consumers to shop

Cons

Learning the app and the website is a little bit confusing it first, but you get to know bottom line of it

Review Source

MB

Mark B.  
Founder and CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Shopify review "

August 25, 2024

5.0

Pros

It has great tracking of sales, fulfills orders accurately

Cons

It takes time to get inventory right. It has a delay.

Review Source

LB

Lauren B.  
RN  
Apparel & Fashion  
Used the software for: 6-12 months

### "Shopify review "

September 12, 2024

5.0

Pros

Ease of use Quick to use Not a long process to Check out

Cons

I don’t have anything I don’t like about Shopify

Review Source

RM

Rachel M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Super easy "

April 24, 2026

5.0

Pros

Super easy now that we can tango scan cards. This was such a great upgrade when we do pop ups in person

Cons

I haven’t had many negative feelings about it. Sometimes it is a bit annoying for custom product lines but it’s a learning process

Review Source

IA

Ileana A.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Shopify good for a simple fast shop not the best for personalized brand"

July 4, 2024

3.0

Great beginner site if you dont really want to personalize it much.

Pros

At the time Shopify made it easy to create new product listings & integrate them to etsy.

Cons

Very limited on how you designed your shop and where you sold your products.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I thought shopify would be an easier ecommerce platform

Review Source

CC

Cassidy C.  
Sole proprietor  
Consumer Goods  
Used the software for: 6-12 months

### "Simple interface, easy to use "

August 31, 2024

5.0

Pros

Ease of navigation, simple “look” to the storefront as an employee

Cons

Employee login for remote use was challenging at times (which could easily have been user error on my part)

Review Source

ZG

Zouhair G.  
Manager  
Retail  
Used the software for: 1-2 years

### "Impressive performance and features."

June 16, 2024

5.0

Even though the basic features are robust, the customization options for the POS interface and receipts are somewhat limited and need to offer more flexibility and options.

Pros

The interface is intuitive and user-friendly Seamless integration with our online Shopify store. Detailed sales reports and analytics.

Cons

Although the POS works offline, some features are restricted without an internet connection and need to be improved.

Review Source

MM

Marius M.  
Director  
Retail  
Used the software for: 2+ years

### "Best way to start ecommerce website"

December 30, 2023

5.0

Very satisfied and not looking to change. What's great about Shopify is that it is constantly improving and the costs remain the same. I'm sure that any issues I have now will only get smaller or fully solved.

Pros

I never had experience in running an ecommerce shop, so it was scary at first. But once I started setting up shopify, each step was so easy that I quickly became confident in running my store. Also, it is extremely cheap for the functionality you get.

Cons

Certain areas lack functionality e.g. website design is very limited. Also, returns management is not good enough for us to use effectively, hence we had to use a different service for that.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing Shopify POS

Shopify has the most integration opportunities with other marketplaces and services. It is also the cheapest option for the size of our product catalog.

Review Source

RL

Robyn L.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Shopify POS"

August 2, 2024

5.0

Shopify POS has been a great addition to my small business.

Pros

Very user and customer friendly. Plus it is a name people are comfortable with.

Cons

nothing everything has worked great so far.

Review Source

AS

Amberlyn S.  
owner manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Shop uses shopify"

February 10, 2024

4.0

overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pros

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Cons

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing Shopify POS

They have some extra features that were a better fit. The inventory feature was especially desirable. Also they are more suited to our needs while the others were more applicable to different kinds of shops. The price point was reasonable as well and there is room for growth.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

the features vs price seemed like a better move

Review Source

VR

Verified Reviewer  
Business Manager  
Cosmetics  
Used the software for: 2+ years

### "A Solid Option for Small Businesses, But Not Without Its Drawbacks"

May 29, 2023

3.0

I have a love-hate relationship with Shopify POS. On the one hand, it integrates seamlessly with Shopify E-commerce, which makes life much easier. On the other hand, it is not very useful as a standalone POS system. If you are not using Shopify E-commerce, I would recommend staying away from Shopify POS, as you will likely be disappointed with the lack of basic features. Additionally, customer support is difficult to reach and unhelpful.

Pros

Shopify POS has a user-friendly interface that is easy to learn and use, even for new business owners. It integrates seamlessly with Shopify e-commerce, making it easy to manage both your online and in-store sales.

Cons

Shopify POS is sluggish, slow on older devices, and incompatible with non-Shopify hardware. The Order Printer app is broken even on the native iOS platform. There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Shopify POS

Because of having an e-commerce website on Shopify.

Review Source

CP

Calleigh P.  
Executive Assistant  
Packaging and Containers  
Used the software for: 1-2 years

### "Shopify Happy User !"

March 6, 2024

5.0

Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software !

Pros

What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software

Cons

Sometimes the synching to quick books is not completely accurate

Review Source

Dawit L.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Seamless and Efficient: How Shopify POS Transformed Our Retail Operations"

June 14, 2023

5.0

Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us

Pros

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Cons

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.