# Page 5 | Shopify POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Shopify POS the right Point of Sale solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205337/Shopify-POS/reviews --- Shopify POS 4.6 (241) [View alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Shopify POS ## Showing most helpful reviews Showing 101-125 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Heather B. Director Non-Profit Organization Management Used the software for: 2+ years ### "Shopify pos" May 9, 2026 4.0 Its great, I use it online to take payments from customers and I also use it in person if a customer doesn't have cash Pros Its super easy to set up and it makes it easy to take payments online and in person. You can send invoices and receipts easily. Cons Its way to expensive on my opinion. Every transaction had a percentage that thou have to pay just for someone making a payment. Review Source Jared K. Founder Marketing and Advertising Used the software for: 6-12 months ### "Selling with Shopify POS" June 25, 2022 4.0 I really wish you using the software however it also offers somebody just starting their eCommerce business flexibility because you can be online and offline simultaneously. Implementation costs of website and also point-of-sale system is negligible if you have high demand for your products. Pros It's really seamless on how the customer is notified with shipments, product back orders and also inventory so that they can make an informed decision at point of sale. Cons There's always an issue with applications in that you would need to go to the main website to pull certain order shipments and tracking sales reports beyond 3 months. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Switched from [Laravel ecommerce](https://www.capterra.com/p/146357/Laravel-ecommerce/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[PayPal](https://www.capterra.com/p/207944/PayPal/) Settlement period for most of those platforms listed are very hard to program and understand so we just moved to a platform that allowed multiple currencies and instant settlement. Review Source mR marquita R. owner/operator Design Used the software for: 1-2 years ### "Shopify POS has definitely benefited my online live sales" April 29, 2022 4.0 I have been using Shopify POS for sometime, I've added other software and payment systems but I doubt that we will completely walk away from Shopify POS. Pros I love that I am able to create and scan barcodes versus entering prices and descriptions when customers make a purchase, its more efficient and I can keep track of what I have, sold and sale items. It's really great! Cons They are a couple of pricing plans you can choose from (monthly rates) but there are still some charges you will incur; like fees for on line sales and in-person sales. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Shopify POS Another small business owner told me about it (someone I trust) Review Source Janine G. Owner Retail Used the software for: 1-2 years ### "I Am Most Impressed With Shopify " June 13, 2023 5.0 I’m very happy with them and have convinced my friend to sign up. She is happy with it too Pros I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance. Cons The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Shopify POS I was able to contact someone and ask questions at shopify. The others were also more expensive for hardware. Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) They had no way at the time of removing inventory from the website and my point of sale system. Review Source HT Heather T. Company Director Food Production Used the software for: 2+ years ### "Shopify POS in a food business " October 25, 2022 4.0 Shopify POS is a vital part of our business. We have now built 3 websites using Shopify and integrated POS with them all. Our operation is now far more streamlined through different methods of sale and we can target different customer groups a lot easier. Pros How easy it is to manage inventory and how well it works with my online store. Cons The cost is a little more expensive than what’s out there so I wish electronic payments were a little cheaper Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Shopify POS Shopify POS had the ability to work with our online store a lot easier than Square. Customer service from Shopify POS was of a greater standard. Review Source ML Michael L. Owner Food & Beverages Used the software for: 2+ years ### "Shopify POS - a good entry-level POS system for small businesses" March 28, 2022 5.0 Overall, my experience with Shopfiy POS has been very positive and I would highly recommend the product. Pros Shopify POS was quick and easy to set up and use. Having already set up my ecommerce store in Shopify, it was a simple matter of installing the Shopify POS on my iPhone and start selling. The direct links between my store and pos for products, customers, and orders make management very streamlined. The free version (POS Lite) is full featured and meets most of the needs of my small business. Cons I wish that I was able to add at least one additional staff role using the Shopify POS Lite version. I am not willing to upgrade to Pro for $89 per month just to add this feature. It would be nice if Shopify offered a mid-tier subscription... something around $30 per month. Alternatives considered [FooSales](https://www.capterra.com/p/196706/FooSales/) Reason for choosing Shopify POS I was considering Woo Commerce + FooSales instead of Shopify + Shopify POS and I decided to go with the latter because 1) FooSales is not compatible with iPhone, only iPad, 2) the setup of Shopfiy POS was much easier, 3) there are many more apps available for the Shopify platform. Review Source Almir B. sdr Computer Software Used the software for: 2+ years ### "Must have POS Software" June 18, 2023 5.0 Although there are some minor imperfections, I continue to utilize Shopify POS because it remains the most user-friendly point-of-sale solution for my business. Moreover, I find the pricing to be reasonable. Pros Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient. Cons Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro. Review Source VR Verified Reviewer Sales Team Member Accounting Used the software for: 2+ years ### "Amazing POS solution for Shopify store owners" June 2, 2022 5.0 Overall experience is very satisfactory and does all the things that we have expected out of a POS system. I would definitely recommend it to someone who has an online Shopify store and a retail store to sync the data and leverage the power of Shopify in analytics, order management, and inventory management with multiple locations Pros The most important feature of this product is it syncs the retail store orders with your online store and keeps the order management easy. It also takes care of payment processing and sales reports. We can use multi-location in Shopify to differentiate the inventory between the online store and the retail store. Cons I have remembered that there were some issues/limitations on the Shopify side when it came to refunding some of the orders and we can't find the order by the customer name, in such scenarios, It could have been better when the customer don't have their credit card or email with them Review Source PS Palla S. Blogger and Civil Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy POS to Streamline Retail Sales" January 26, 2023 5.0 Shopify POS is a powerful point-of-sale system designed for retail businesses. One of the biggest pros of the tool is its ease of use. It is user-friendly and easy to set up, making it accessible to a wide range of users. Additionally, Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, which makes it easy for customers to pay for their purchases. Pros Easy to use: Shopify POS is user-friendly and easy to set up, making it accessible to a wide range of users.Multiple payment options: Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, making it easy for customers to pay for their purchases.Inventory management: Shopify POS includes inventory management features, allowing users to track stock levels, set reorder points, and generate purchase orders. Cons Limited customization options: Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific needs.Limited reporting and analytics: Shopify POS's reporting and analytics capabilities are limited, which may make it difficult for users to gain insights into their sales and customer data. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Lavu](https://www.capterra.com/p/118828/Lavu/) Review Source AW Adam W. ECommerce lead Food & Beverages Used the software for: 2+ years ### "Great pos for Shopify users" October 8, 2023 5.0 It does what we needed it to do. Pros East to set up, integrates with full Shopify inventory, and low downtime. Hardware is good. Staff is able to use with little training. Cons I don’t have anything negative to say really. Review Source Issaka T. freelancer upwork Internet Used the software for: 2+ years ### "best popular e-commerce platform used by businesses of all sizes to set up and manage online stores" October 18, 2023 5.0 Shopify offers extensive customer support through various channels, including live chat, email, and phone support. They also provide a wealth of resources and guides to help you set up and manage your store. Pros Shopify is known for its user-friendly and intuitive interface, making it accessible even for those without a technical background. Cons While Shopify provides a good range of themes and customization options, it may not offer the same level of design flexibility as some other platforms. Review Source Karagan O. Owner Retail Used the software for: 2+ years ### "I recommend to everyone starting a business " February 14, 2023 5.0 I’m Pros It is beginner, friendly, but also an advanced software. You can do as little or as much as you want with it with hardly any limitations. There are so many apps, available and themes that you can create yourself. I absolutely love it. Cons I don’t have anything negative to say about Shopify really. If I hadn’t come up with some thing, it would be that not everything is built-in and you do need an app for a lot of extra things if you don’t wanna go with Shopify pro. Review Source BH Blair H. Backroom Support Worker Religious Institutions Used the software for: 2+ years ### "Reasons to Use" May 3, 2024 4.0 Shopify was a very simple product to learn. It was simple to reach to others so that there could be many working on a entering products. We went from an really old computer software that only allowed one person to input inventory. Shopify made that work very easy to do. Pros After being out of retail for a few years, shopify was simply easy to use and to teach to others. Cons It was hard to check on human erros. Although it was simple to use checking if items were put in correct tok time. Review Source TB Temple B. Co-Owner Automotive Used the software for: 1-2 years ### "Pos fees Iffy........But good tracking System" July 15, 2023 4.0 They were our first pos program and were easy to signup for but please resesrch your option unlike we did......... Pros Very organized on the payments processed Cons Fees....Fees.....and more Fees simple as that! Reason for choosing Shopify POS They come as a suggestion from a fellow buisness and if we only knew Capterra exisited then we would of been better. Review Source JP Juliette P. CEO Apparel & Fashion Used the software for: 1-2 years ### "Best tool for retail" April 4, 2024 5.0 Pros It is fully integrated with Shopify, so we have one tool for both the website and the stores. Cons We struggle to create new accounts so we have to use old ones all the time. Review Source MC Maxwell C. Retail & Catering Supervisor Food & Beverages Used the software for: 1-2 years ### "Shopify POS in Food Service " October 19, 2023 5.0 Shopify has transformed our reporting and product ability to change/update our products at a moments notice. We are constantly doing different events that require unique products, and Shopify is able to meet every need we have no matter the event/product/discount/payment type. It has also been incredibly easy to teach new users who have no background with the system. Pros Shopify makes decision making easy for our operation. The ability to, at a glance, see how products are performing what customers want from us, and whether our pricing is fair. Cons Would to see more customizable analytics, where you can select specific views for vertical specific metrics/reporting needs. Review Source YTY Yi Ting Y. Self-employed Information Services Used the software for: 6-12 months ### "Reviews" April 14, 2023 4.0 The layout (templates) can be modified to a large extent without any programming knowledge. Adding products and managing payment and shipping options as well as processing orders is an absolute breeze. Pros 1.Support connecting to multiple sales platforms (Amazon/Facebook/Pinterest)2. Helps search engine optimization (SEO)3. More than a thousand extensions, powerful Cons 1.Some extensions need to be paid2.Do not support email hosting service3.Do not support hosting on third party servers4.Commission will be charged for each transaction (about 2.5% of each transaction) Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing Shopify POS Get purchase order recommendations based on recent commodity performance or seasonality. Review Source SH Samuel H. Co Founder Retail Used the software for: 2+ years ### "Great for Multi-Channel Retail Businesses" November 9, 2021 4.0 I suggest that all the ecommerce companies I advise use Shopify to build their sites. Shopify is a natural extension of this into the brick and mortar/pop-up shop world. Shopify POS automatically integrates with your Ecommerce inventory levels, analytics, and more — making it a no-brainer for businesses already using the shopify platform. Pros The shopify POS is extremely easy to use and train in employees on. It may not be as powerful as some stores require, but as an ecommerce business that runs the occasional popup shop, it has more than enough features for what we need. I like how well it integrates into the systems we already are running. Cons I have no major complaints. The hardware accessories can be a bit buggy, but there's always an easy workaround. Reason for choosing Shopify POS Shopify POS sharing a backend with our website makes this a no-brainer. Review Source VR Verified Reviewer Web Developer Computer Software Used the software for: Less than 6 months ### "Easy system to connect POS with ecommerce" June 13, 2024 4.0 Pros If you have a shopify ecommerce, Shopify POS is a no brainer to conect your shop inventory and sales to the online store Cons Adds the online fees to your phisical store, is better to pay for the software than paying fees for every sale. Mind the subscription you are using Review Source AR Amelia R. Wholesale Director Food Production Used the software for: 2+ years ### "Shopify work great for our online business " November 7, 2023 5.0 Pros Automatically creates orders from online orders and sends to the shipping team Integrates well with ship station Easy to process wholesale orders Keeps all the online sales data in one place with reports that are easy to use and understand customizable and easily handles lots of SKUs Easy to train new employees on Cons Transaction fees in addition to subscription fees Review Source Luis Enrique C. Freelancer Design Used the software for: 1-2 years ### "Shopify POS es una aplicación fácil de usar" April 6, 2023 5.0 Pros Shopify POS es una aplicación fácil de usar que me permite procesar pagos en persona de manera rápida y segura. Con Shopify POS puedo administrar su inventario, agregar productos, realizar ventas y analizar informes de ventas en tiempo real.Además, me permite administrar mi negocio en línea y en persona de manera eficiente y centralizada. Cons hasta el momento no he tenido inconvenientes con Shopify POS. Review Source VR Verified Reviewer Producer / Marketing Manager Insurance Used the software for: 2+ years ### "Shopify POS - Far from a POS" November 17, 2022 4.0 Very easy to use and effective. Orders, sales, payments, it all works great. Pros This is such an easy software to use on iphone and ipad. We have never had an issue with this app or the devices that connect to it. Very user friendly. My father even has no trouble. Cons It hasn't failed us yet so I don't have much to complain about. I like all of the Shopify products. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Shopify POS Just everything about it was better for us and the seamless connection to our QuickBooks and online store. Review Source JM Jhenifer M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Muito Completo e prático " June 9, 2023 4.0 Suporte para conectar-se a varias plataformas de vendas ( facebook, pinterest e amazon ), ajuda na otimização do mecanismo de pesquisas ( seo ).É perfeito como o cliente é notificado sobre remessas, pedidos pendentes de produtos e estoque. muito bommm Pros Fico impressionada com tudo que a shopify oferece, seus relatórios, diferentes integrações, construção de sites, é tão impressionante e incrível. Minha experiência foi muito positiva e eu recomendo muito! Atende a maioria das necessidades da minha empresa. Cons Não tenho nenhuma reclamação sobre a Shopify. Desde o primeiro uso eu amo! Review Source AE Amanda E. Customer Experience Manager Environmental Services Used the software for: 2+ years ### "Easy to Master" June 15, 2023 5.0 Shopify provides a simple, easy to master platform on which to layer our eCommerce shop. Pros e-commerce customers enter their orders, information is transmitted to our DC, the DC transmits back shipping information, the shipping information is emailed to the customer and we get paid. Cons It still programs in computer language. Changing content isn't as simple as it could be for non-programmers like most of the users/admins probably are. Review Source JT Jeffery T. Master territory rep Retail Used the software for: Less than 6 months ### "Shopify Review" June 14, 2024 4.0 Pros How easy the overall system is to use and understand with ease. Cons Nothing at all honestly. So awesome to use. 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