# Page 6 | Shopify POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Shopify POS the right Point of Sale solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205337/Shopify-POS/reviews

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Shopify POS

4.6 (239)

[View alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Shopify POS

## Showing most helpful reviews

Showing 126-150 of 239 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AE

Amanda E.  
Customer Experience Manager  
Environmental Services  
Used the software for: 2+ years

### "Easy to Master"

June 15, 2023

5.0

Shopify provides a simple, easy to master platform on which to layer our eCommerce shop.

Pros

e-commerce customers enter their orders, information is transmitted to our DC, the DC transmits back shipping information, the shipping information is emailed to the customer and we get paid.

Cons

It still programs in computer language. Changing content isn't as simple as it could be for non-programmers like most of the users/admins probably are.

Review Source

DM

Dan M.  
Director of Auxiliary Services  
Higher Education  
Used the software for: 2+ years

### "Incredible versatility at a very reasonable cost"

August 23, 2021

5.0

Shopify POS makes selling items in-person a total breeze. Barcodes can be scanned with the iPad's camera, and integrating either Shopify payments or third-party credit card systems are very easy. Plus, receipts can be printed, e-mailed, or texted

Pros

The ease with which one can customize the buttons (discounts, etc.), product selection, adding multiple products to an order, the ease with which one can accept payment methods (cash, cc, or third party payment), and the ability to take the system anywhere where there is an internet connection (i.e. mobile).

Cons

The fact that you cannot use any bluetooth hand scanner with the system (there's only one and it's very expensive).

Review Source

GF

Gweh F.  
Développeur  
Computer Software  
Used the software for: 1-2 years

### "Un POS pour votre site e-commerce"

October 20, 2023

4.0

Pour ceux qui aime et pense utiliser Shopify sur de long terme c'est un très bon plugin

Pros

Shopify POS est l'extension qui vous permet de créer votre point de vente à partir de votre site e-commerce fait avec Shopify

Cons

C'est un POS qui marche uniquement avec Shopify

Review Source

JA

Joseph A.  
Webmaster  
Consumer Goods  
Used the software for: Less than 6 months

### "Not the Greatest!"

May 27, 2024

3.0

Pros

Anyone with the money can get it. No credit Check

Cons

You need a smart phone and a card reader to accept Point of Sale Transactions.

Review Source

Henri H.  
Web designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Shopify POS Review"

September 28, 2023

5.0

you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.

Pros

I can create my own gift cards for my online stores.

Cons

There's no free version and the advanced features are a bit expensive for my budget.

Review Source

Kaden B.  
Business Owner  
Retail  
Used the software for: 2+ years

### "Revolutionized My Business"

September 21, 2019

5.0

Awesome. They’ve changed our business to one that was making $500 a month to one that has quadrupled in size in just a year.

Pros

I have been so impressed with everything that Shopify offers. Their reporting, different integrations, website building, all of it is so impressive.

Cons

I haven’t found anything that I don’t like about Shopify. I’ve been very impressed with them from the beginning.

Review Source

SM

Stephanie M.  
Inventory Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Shopify POS is easy to use and great for places with distinct items"

June 26, 2018

4.0

Pros

When using it to process payments, it's intuitive to use. Simply use the search bar to search product name or SKU and relevant products with photos comes up. It's best used for products with few variants or with detailed variants. In our cafe, it allows baristas to show all customizations of drinks right on the receipt which increases efficiency in our store. We can also adjust what tax applies on each order or product in the order, and can create discounts on the spot. Also, it offers a 'quick sale' function which allows the staff member to add a product without going to the back end of the system. Additionally, customers can be added to the order meaning that our stored customer information can be added once the customer is ready for checkout. This is particularly useful when some customers have credits on their accounts, or have tax-free status.

Cons

While searching, even if the whole SKU is put in, Shopify POS (in its tile view) will only show the product, not the variant within it. Also, it doesn't show the SKU unless you press and hold the product image. This can be time-consuming and can sometimes lead to staff accidentally selecting the wrong product, despite knowing the exact SKU of the product they were looking for. Also, if our wifi ever disconnects in the store, the POS on the ipads is rendered useless. There should be some way of temporarily logging orders placed while offline then uploading them to the system. And since the latest update, it takes about 4 steps to let a customer pay once the order has been input if they are paying with debit/credit since we use external terminals.

Review Source

VR

Verified Reviewer  
Patent Draftsman  
  
Used the software for: 6-12 months

### "Shopify is by far the best shopping cart I've every used, and the POS is no exception."

December 6, 2017

5.0

It's constantly saving us money. With Shopify POS we don't have to spend anything extra for the POS support that connects into our existing shopping cart.

Pros

VALUE. Shopify allowed us to have a free developer account to test and work through our hesitations before paying a penny for the cart. The POS system comes with the cart for free, it works flawlessly on any apple device, I haven't tried the android offering, but I'm sure it's great as well. The account comes with multiple logins for managing employees with specified permissions for keeping eyes and fingers out of places they shouldn't be. And to top it all off it has a fantastic API connection that allows us to connect it to our Fishbowl Inventory Management system, which brings in the orders from both cart and POS and sorts the inventory out, handles the shipping with shipstation, posts back tracking and fulfills the orders in shopify and all the while capturing all the financial data in QB. I could seriously fire multiple employees for all the time and work this automation is doing for me.

Cons

If I had to complain it would be that there are some things you can't customize that you might be able to with one of the self hosted carts such as magento, woocommerce, or even magento 2.

Review Source

SM

Shari M.  
Office Manager  
Design  
Used the software for: Less than 6 months

### "Why I like Shopify POS"

July 13, 2023

5.0

Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us with a user-friendly and efficient point of sale solution that has significantly improved our business operations.

Pros

It offers several benefits that make it a positive choice for businesses. It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a streamlined manner. With its seamless integration with other apps, it makes our business run more effectively.

Cons

One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential cost. While it offers a range of features and benefits, the associated expenses, such as transaction fees and monthly subscription charges, can accumulate and could become costly. It's important for businesses to carefully consider their budget and needs to ensure that the pricing structure aligns with their expectations.

Review Source

Scotty H.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Shopify's POS Software makes our in-person events happen"

December 3, 2019

5.0

My overall experience with the POS software has been extremely positive. I have only had issues when I've brought the POS Hardware into the equation with faulty and unreliable bluetooth pairing.

Pros

What I like most about the software is the ability to use it in a few different ways. During an event, I can use the search feature to add the actual product to the shopping cart for better inventory keeping, or I can do a "quick sale" and just enter the total amount for custom orders. I really like the flexibility there.

Cons

The pairing of the software and the hardware (credit card reader, in this case) is spotty at best. There are a lot of times that we have to manually enter CC information because we can't get the bluetooth pairing to work correctly. Would love a physical "docking" ability as a failsafe.

Review Source

KM

Kelly M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Not a fan of the app update"

December 2, 2020

4.0

The old POS app was very easy to use, but with the update I am thinking of switching to Square. I reached out customer service about the possibly of reverting to the old app; they respond quickly which is great, but unfortunately we are stuck with the new app which I do not think will work for our business.

Pros

Shopify makes it easy to add and edit products to your library. It's great that it tracks inventory and can easily see sales and customer data.

Cons

I have been using shopify pos for almost 2 years and am very disappointed with the recent upgrade. We use the pos app for farmers markets and oftentimes don't have great internet. With the new update, we cannot even get into the app without great internet. Additionally, there is a new password feature that is used to get into the app. It was not very intuitive to figure out how to turn this off and caused some problems with our staff. The new layout is not very user friendly as I find myself having to do several extra steps to complete a sale than I used to.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Quick, easy, professional ecommerce presence "

March 2, 2019

5.0

Pros

I work everyday in Shopify and it makes the checkout process for our customers easy peazy. Less pain points and a fast, digestiable checkout process for all. Whether it be creating products, collections, modifying our blogs or more, it makes our lives easier to have a fantastic software to work with.

Cons

I wish we could schedule the rotating banner. This would make life so much easier than having to create and publish the night before or minutes before our launches. Also, make the box in the PAGES expandable rather than the fixed size.

Review Source

Rono K.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Shopify POS changed the eCommerce point-of sale scene. It only gets better!"

June 14, 2023

4.0

Overall, Shopify POS is one of the best point-of-sale system for online shops.

Pros

I really love how I can manage sales, customers and products in one platform.

Cons

Shopify's customer support can be frustrating sometimes with their slow response.

Review Source

VR

Verified Reviewer  
National Account Manager  
  
Used the software for: 1-2 years

### "We use Shopify for eCommerce sales. Some sales are placed via phone that we enter through Shopify. "

March 19, 2018

5.0

Ease of use, communication about accounts is so easy, works great with our accounting software and marketing automation. Shopify has made the CSR team much more effective.

Pros

Ease of use - we used to have magento and it was not easy to use at all. Shopify is simple to place all orders and we love the notes section. The notes allow our CSR team to communicate effectively and efficiently regarding accounts.

Cons

Honestly, we have not found anything that we don't like yet. We also use the marketing automation for our customers which is a great tool.

Review Source

ŠJ

Šimon J.  
Owner  
Textiles  
Used the software for: 1-2 years

### "Shopify POS"

February 29, 2024

5.0

Pros

We use SHOPIFY POS daily to process our orders. We are very satisfied.

Cons

There are no accidents yet. All right. :)

Review Source

BH

Balazs H.  
Designer  
Design  
Used the software for: Less than 6 months

### "Great app!"

May 6, 2024

5.0

Pros

I like because it has easy functionality and modern, clear design

Cons

I don't have any of negative experiences about the app.

Review Source

AB

Anne B.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Fantastic Product!"

June 27, 2023

5.0

It has been so good! I have the ability to market world wide from Zimbabwe and the website never goes down.

Pros

I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.

Cons

I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.

Reason for choosing Shopify POS

Ease of set up.

Review Source

CW

Courtney W.  
eCommerce Coordinator  
Design  
Used the software for: 6-12 months

### "A great choice for POS software!"

January 14, 2022

4.0

Everything has seemed more seamless, from adding product, to managing inventory and using the platform as a POS software. Our team is so happy with Shopify!

Pros

I loved how easy Shopify is to use. It's very intuitive for "tech" people on our team as well as more seasoned employees who were not familiar with the platform.

Cons

Integration initially was a bit tricky for our team. But once we researched a few things, we were able to make everything work for us.

Reason for choosing Shopify POS

This platform was recommended to our leadership team and many of our employees had used it before.

Review Source

MU

Maile U.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Mostly good"

February 9, 2021

5.0

Despite the minor flaws, I still use Shopify POS because it is the easiest POS solution for my business. The pricing is fine as well.

Pros

The Shopify POS is linked to my product list, which makes it easy to select which product(s) shoppers are buying.

Cons

It was hard to set a temporary sales tax. I live in Oregon where we don't have a sales tax, but sometimes travel to other states for conventions or shows. While at the show I need a way to set a location-based temporary sales tax and at the same time allow my online customers to check out without any sales tax. That was surprisingly hard to do last time I used Shopify POS. It's possible the problem has been fixed by now... I haven't used it since before the pandemic started.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

My website is with Shopify and it was both more convenient to use Shopify POS and slightly cheaper than Square.

Review Source

WT

Winnie T.  
Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Inventory sales "

September 6, 2023

5.0

Pros

Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.

Cons

It processes payments from different kinds of payment methods and also supports virtual payment methods.

Review Source

Justin R.  
Owner  
Retail  
Used the software for: 1-2 years

### "Love Shopify, The POS could be improved."

December 18, 2018

4.0

Overall its good, does the job well. It has some quirks that can be fixed.

Pros

Its easy to draft orders and get payments in real life. It connects seamlessly with your online store. It included a free card reader.

Cons

If you have a large amount of SKUs it takes awhile for the search to load anything. Sometimes when you type in an item it brings up something totally unrelated...

Review Source

VR

Verified Reviewer  
Silversmith  
Retail  
Used the software for: 1-2 years

### "Great for my part time side buisness!"

August 29, 2019

5.0

As an artist who is still working a full time day job, I love how easy it is to post my items for sale. I normally am trying to fit in when I can during my off hours so the more simple it is, the better for me!

Pros

My favourite thing about this software is how user friendly it is. As someone with limited computer knowledge, I found the set and up upkeep to be very easy.

Cons

There isn't much I would change about the Shopify POS but I would like for the page with the list of items to be a little more organized and easier to search.

Reason for choosing Shopify POS

I had used Shopify POS at the company I work for so I didn't consider alternative. I knew the features and how easy it was to use and that was good enough for me!

Review Source

James L.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Makes selling items at events super easy! "

September 26, 2019

5.0

Over all it really makes selling items at events really easy and quick!

Pros

I like how each product is laid out in a tile with the image on the front. It makes it very easy to identify the product and add it to the cart.

Cons

It would be great if we could customize products with in the the app. It and adjust the taxes being charged.

Review Source

JJ

Jose J.  
Director de IT  
Broadcast Media  
Used the software for: Less than 6 months

### "El mejor punto de venta"

April 23, 2023

5.0

Pros

El tema del inventario (que si seleccionas eventos puedes escoger tipos de 'producto' y permitir o no la compra de ciertos tipos de entradas) es mucho mejor que la alternativa que usaba antes. Por otro lado, Shopify te da también la oportunidad de crear una web para tener tu propia plataforma de venta, cosa que otros no.

Cons

El precio, antes usaba SumUp y era mucho más barato, el terminal lo comprabas y no tenías que usar una suscripción, hemos tenido que subir el precio de los productos para costear ese gasto en las ventas, principalmente de entradas para los eventos (que es para lo que queremos el POS). Además la comisión también es mayor.

Switched from

[SumUp Point of Sale](https://www.capterra.com/p/276402/SumUp-Point-of-Sale/)

SumUp empezó a dar problemas con pérdidas de conexión constante.

Review Source

Aubrey C.  
Hygiene Coordinator  
Consumer Services  
Used the software for: 2+ years

### "Easy to use for small business"

September 17, 2019

5.0

Shopify has been great as a shopper because it helps me have all of my information in one place.

Pros

I really love using Shopify when I am shopping on small business sites because it is easy to use, has the option for me to put in my email to remember all of my personal information, and saves my credit cards.

Cons

Because this is a very simple software, I don't like how it isn't able to grow with a business. Over time, a business would need to invest in a larger platform.

Review Source

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