# Page 7 | Shopify POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Shopify POS the right Point of Sale solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205337/Shopify-POS/reviews --- Shopify POS 4.6 (239) [View alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Shopify POS ## Showing most helpful reviews Showing 151-175 of 239 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Technical Support Manager Information Technology and Services Used the software for: 6-12 months ### "Best Way to Become an Online Seller" September 20, 2019 4.0 We have been selling our products online and making a good revenue thanks to Shopify for a smooth way of creating your online store. Pros Now selling your product on the E-commerce site has just got better with Shopify, I can upload my products and make it available to buyers with the help of this software. Cons I think this software is great you just need to make sure you keep upgrading it on time as and when they have a new update. Review Source Matthew L. President Music Used the software for: 1-2 years ### "Quick software with nice looking UI. Easy to navigate and works well with integrated hardware" October 5, 2017 4.0 Pros Keeps track of all products online. Easy to make changes on the fly or take multiple types of payments. Cons Does not know to merge clients (always multiples or cannot find them), does not allow to look up client info from the orders page on the app Review Source JC Jessica C. manager Used the software for: 1-2 years ### "love centralizing my POS and website together! " June 4, 2018 5.0 got us more sales!~ Pros I was using square as my POS for a long time and it worked fine for years I had zero complaints but something better came along shopify POS ... the reason i decided to switch over (again i had 0 issue w square i loved it) is because my website runs on shopify so its alot nicer to be able to ring customers up and tie it to my website i can then add them to my email list , aesthetically it looks nicer esp on the customers end, i can literally sell items from my website on the go! love it! helps me track what i sell more of, which makes my job easier! the fees are decent. Cons I did sign up for this when it first came out so I had to "wait" a few weeks before it got to me, which was not a big deal but really was the only con . no complaints as of yet Review Source Meheza N. commercial Agent Marketing and Advertising Used the software for: 6-12 months ### "pratical tool" January 13, 2023 3.0 I really liked my experience with shopify POS, it's great when you start in e-commerce, it's easy to manage your stock and be able to manage your point of sales Pros I like the fact that it is possible to do a free trial so you know if you like it or not before continuing Cons for the moment everything is fine with me Review Source Santanu C. Business development Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Its GREAT" February 11, 2023 4.0 Pros 1-Very Easy to use2-Great Interface3-Very easy navigation4-Very easy to manage your online portfolio Cons 1-The price is on the higher side so not always for someone with a tight budget Review Source Brittany V. VP Sales Retail Used the software for: 2+ years ### "Big fan of everything Shopify does" December 11, 2018 5.0 Great for small businesses. Pros They really are a powerhouse. I have always been a fan of Shopify compared to their competitors. All of their software is smooth and user-friendly. So of course their POS is too. Very easy to setup, great for beginners, small shops, bloggers. Can be completely automated and is easy to setup. I like that they make it easy to integrate with so many different programs and locations. I used Square before Shopify POS and I would say they're comparable in the way they function and look, however, Shopify's offers a lot more integrations and setups. I have always felt secure using this system as well. Cons I really don't have any complaints for this software. It does exactly what I need it to do. Review Source BV Banele V. CEO Retail Used the software for: 6-12 months ### "Shopify POS is simple to use for everyone" January 17, 2023 5.0 Shopify has made my e-commerce business easier to manage. Pros I found it very easy to navigate through Shopify POS and also customizing everything was very simple. I did not need any prior knowledge to work through the system. Cons I personally found it a bit expensive for me although I believe if you already have stable business you will find it cheap. Review Source LT Lorie T. Boutique owner Retail Used the software for: 2+ years ### "4 year user " October 9, 2018 4.0 I have loved using Shopify pos Pros Ease of use, that it can be set up on an iPad, wireless scanner capabilities. Easily to do phone orders. Syncs with website Cons Returns can tend to be difficult at times due to the new update. Sometimes I only want to do store credit but it will give me an option to put it on their credit card only so we have to manually figure it out. The old version was much better in my opinion. Review Source CG CLIFTON G. Owner Sports Used the software for: 6-12 months ### "Shopify - great solution for our Yoga Studio" June 15, 2021 5.0 It was a GREAT experience for all. The Local vendor could monitor all sales easily. Pros We partnered with a local vendor to sell retail items at our Yoga Studio. This option enabled us to carry a larger selection of items without having to manage or pay for the inventory. Shopify enable us to handle the POS plus the inventory management. It's ability to show images and bar codes made training the Front Desk staff simple. Cons It was another software solution for our Front Desk staff.... BUT it reduced our losses in Retail,,, actually we made money in Retail with out the costs. Review Source Joe B. Director of Technology Used the software for: 2+ years ### "Great for Most People, But Could Use More Work to be World-Class" January 25, 2018 4.0 Pros Ability to take orders on iPad or phone at conventions and other physical brick-and-mortar locations. Of course, being able to tie into our online store directly is a great plus, as well. Cons No "offline" orders, so it always requires some sort of Internet connection, so you need to either be near a wifi hotspot, or have a cellular connection. And, of course, if your connection has drops and other issues, orders may not sync correctly with your Shopify store. Also, GUI could use some work in terms of flow and process. Additionally, the ability to use the phone or iPad camera as barcode scanner would be of great benefit, instead of having to purchase another peripheral to worry about. Review Source AK Allison K. Inventory Manager Retail Used the software for: 1-2 years ### "Shopify POS" November 20, 2023 5.0 Good experience and easy to use once it is set up. Pros The ability to have customers shop our website while at an event. Cons Needing to have wifi at events can be limited and hard to complete orders without it. Review Source SK Sunil K. Manager Consumer Goods Used the software for: 2+ years ### "One of the Best E-commerce Site" January 11, 2022 5.0 Pros Easy to use,free templates to choose from, works great with Amazon. Easy to customize with little web development knowledge. Cons Free designs are limited. Could get real pricy if attractive templates. Sometimes the inventory management may not sync well. Review Source LC Lidia C. Marketing Manager Retail Used the software for: 2+ years ### "Great Option for Our Business" March 13, 2020 5.0 Pros Shopify POS is our main POS system for a large retail space. Easy to use and train all staff. Easy to integrate with other systems. Cons The Shopify shop is a bit too templated as well as the products. Need quite a few extensions to modify and customize products. Reason for choosing Shopify POS The platform is great for any team as it is easy to use and easy to train on. Review Source WP Willoughby P. Manager Consumer Services Used the software for: 6-12 months ### "Awesome service for POS" March 6, 2019 5.0 Using Shopify POS has made a huge impact overall in our business and customer relations. We can keep much better records and communication with both clients and customers. This makes the service well worth the price and a dire necessity to any business! Try it for one month and you’ll never use another POS system again. Pros Perfect system for POS! The seamless way of operating make this service a breeze to work with. As an admin you have free range to adjust your stock and service ms and much more! This ability to customize the POS system is my favorite part about Shopify. Cons You are limited in the free trial to what you can test. It is worth purchasing the service because without buying in, you cannot customize your system. Review Source Lincey V. Owner Apparel & Fashion Used the software for: 2+ years ### "Great to charge credit cards at shows and fairs" January 2, 2019 5.0 I much prefer Shopify POS than Paypal here, Stripe and Etsy reader (I tried them all). Pros Easy to use, non-laggy software to process credit card payments in person. The whole catalog from my Shopify store is connected and each product can be easily added to the bill. I often use the 'Quick sale' option for fast checkouts on which we simply enter the amount to charge. Shopify sent a free credit card reader that can read chips. The charge on the reader lasts for well over a day, which is perfect when you don't have access to power. Cons Sometimes (rarely) my phone and the reader won't detect each other and I have to enter the credit card number manually, which isn't ideal. Review Source JR Jessica R. CEO Retail Used the software for: 2+ years ### "Great POS system for businesses" April 22, 2021 5.0 Overall this is very convenient to use and i love how it integrates directly with shopify! Pros It seamlessly integrates with Shopify making it very convenient to view my transactions whenever i make sales outside of shopify. Cons I had some instances when using card processor sometimes it doesn't want to accept payments and i would have to enter the order in manually Review Source JG Jonathon G. Clerk Retail Used the software for: 1-2 years ### "POS is right" August 28, 2019 4.0 Shopify is CREATING business problems, not solving them. Their tax tables are often wrong, meaning that their screwups are effecting our profits. Pros It is relatively simple to train someone on, and then to use. Cons The customer support is abysmal. Shopify screwed up the tax rates. This means either we could shut down until they fixed it - which took a week - or we could charge everyone less tax than we needed to collect . . . and then pay to the municipality. Shopify couldn't care less that they had screwed this up. Review Source JP John P. author Publishing Used the software for: 1-2 years ### "Direct Sales Wizard" January 9, 2023 5.0 I use shopify for all my emmcommerce, bot online, and for direct sales. This makes it easy to see inventory and monitor sales. I love the ereader as well. Pros I love to be able to use this at conventions to sell books. I have tried other services but this is the most complete and easy app to use. Cons It is hard to get other people set up at a different location because we have to change the inventory for all the locations for events. Signing in for remote people hasn't been easy. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) It didn't integrate with my other ecommerce on Shopify. It was also glitchy and crashed a lot. Review Source JO Jessi O. Boutique owner Retail Used the software for: 2+ years ### "Satisfied " February 21, 2019 5.0 Pros It makes it very easy for us to keep our inventory up to date while we are at events, and makes checking customers out very smooth. Cons We seem to have issues with our Shopify card reader when we’re at events. It will quit working and then we have to manually enter card numbers, which takes longer and charges a higher fee. Review Source JJ Jennifer J. Visitor Services Director Museums and Institutions Used the software for: 6-12 months ### "Shopify POS with Mobile Pay Options." January 7, 2020 4.0 It's easy to train our volunteers to use and troubleshoot. We use both the little white Shopify dip and swipe reader and the sturdier-looking black tap dip and swipe reader and have no trouble with either. Set up is easy and payments are are recorded as received on different readers, making it easier to sort the source of sales, if not the item. Pros Easy to set up and define products for sale at a physical store. Located on a 55 acre site, we need it about once a month in multiple locations simultaneously, so it wouldn't necessarily pay to set up connected accounts. We need it to use mobile credit card readers over wi-fi and without a dedicated phone or i-pad with a SIM card. We bought 2 refurbished ipads, 2 kinds of mobile card readers, extended the reach of our wi-fi, and we were ready to go! Cons Inability to set up a variable-priced item. To do this, the item must be rung in as a "Quick Sale", so there is no identification of sold products or inventory tracking. Reason for choosing Shopify POS The mobile card reader equipment all sets up about the same, but as we were already using Shopify for our on-line sales, there was no additional charge and they offered a free card reader, but also gave us the option of using a different reader as well. Review were good, and except for the ability to create a product with a variable price, it is great. Review Source TM Tebogo M. sales consultant Retail Used the software for: 2+ years ### "Shopify review" November 9, 2022 5.0 The set up of the payment method is simple as you have multiple options of paymnet Pros It helps you set up your dropshipping catalogue and pricing Cons Nothing so far as I have made few sales and the ads looks great Review Source Alexa R. Ecommerce and Marketing Textiles Used the software for: 2+ years ### "Used for Good Morning America" August 19, 2019 5.0 many users on the site at once and not having to worry about the website crashing Pros Easy to navigate in the backend; can handle many users on the website at once; great customer service to reach out to Cons had to add on an exporter to download orders in a certain fashion - this created errors for our internal team Review Source AD Antonio D. CEO E-Learning Used the software for: 2+ years ### "very good POS" July 28, 2021 5.0 Pros this is your best friend if you have an e-commerce and retail. con can do all in one place. Cons nothing, just love the ways how you can manage your store here. Review Source BC Brenda C. manager Used the software for: 2+ years ### "Easy to use" April 19, 2018 5.0 Pros I like that Shopify POS is integrated with our Shopify website. If we sell something in store, it deducts it from our inventory online, which is very convenient. I don't have to worry about inventory being off. Cons The thing I like the least about Shopify POS is that when I issue store credit to a customer, there is no way in the system to know who the store credit was issued to in the future. In other words, you have to keep track of it yourself. Review Source Tom O. Digital Marketing Manager Used the software for: 2+ years ### "Open a store or a booth at a trade show, no problem!" March 14, 2018 5.0 I could say about the software is that it needs an internet connection to function. That can be a problem if you're working a booth at an exhibition or show where the wifi or cell service is spotty. Granted, there has to be some way to transmit credit card information to get it approved, but it still is a trouble that the shop keeper has to manage. Pros Shopify's POS app is stupid simple to use. It takes payments on the fly and seamlessly integrates with the online store. It sets up in seconds and works on a moment's notice. Using it for day-to-day business or trade shows, the POS software is extremely nimble fits your every selling need. Review Source Similar Products Featured