# Page 8 | Shopify POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Shopify POS the right Point of Sale solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205337/Shopify-POS/reviews

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Shopify POS

4.6 (239)

[View alternatives](https://www.capterra.com/p/205337/Shopify-POS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Shopify POS

## Showing most helpful reviews

Showing 176-200 of 239 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jonathan K.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Needs some work to become a full featured POS system"

October 21, 2018

4.0

Pros

Relatively easy to set up with recommended hardware for not a ton of money. Runs off an iPad and supports multiple users and cash management. Isn't like a lot of the antiquated POS systems out there

Cons

Checkout flow can be slow which is difficult when there is a long line. Wish it were better at handling exchanges and returns. Would require us to go to the web version of Shopify to get full access to order controls.

Review Source

AH

Aydin H.  
Operations and Customer Relations  
Events Services  
Used the software for: 1-2 years

### "Pos Is Cool "

July 12, 2023

5.0

it is very Quick and effective to help with hooking u a card reader to make the process quick and painless for customers and employees

Pros

it allows us to take Quick payments at events!

Cons

when i receive an online order i also relieve the message through pos- not a huge deal i just turned off the notification. not really a CON

Review Source

Sierra O.  
Sales Representative  
Retail  
Used the software for: Less than 6 months

### "A Really Great POS"

September 19, 2018

5.0

The tracking and reporting of sales has been so much easier. I love the emails you receive after each order is processed.

Pros

We switched to this POS after switching our website to Shopify. Having all payments go through one system is so much better for our business and makes reporting so much easier. I love that it links to our website so you do not have to enter in product information twice.

Cons

There is currently nothing that I do not like about this product.

Review Source

VR

Verified Reviewer  
Arts Grant Writer  
Consumer Goods  
Used the software for: 1-2 years

### "Great point of connection from the office to the retail store"

October 25, 2018

5.0

Pros

Shopify POS simplifies the Shopify app for the sake of in-person transactions in a smooth and aesthetically pleasing way. Easy to use for our sales associates and reads well to customers.

Cons

Lacks some of the features (editing and exchanges) that would be useful in-store.

Review Source

DP

Daniel P.  
Head of Marketing  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic POS Software"

May 15, 2019

5.0

Pros

I love how this software is completely integrated with our Shopify e-com store. This allows me to sell my products at different pop-up events throughout the year. If I didn't have this, I'd be worried about trying to keep track of transactions, keep cash on hand, etc... This makes life easy and simple

Cons

This sin't really a con, but I get worried sometimes that the internet might conk out on my phone. You can't process transactions unless you have a signal, so you're dependent on a good connection. I've been able to work through everything so far, but it is a little scary when it takes a couple of seconds to process a customer's transactions.

Alternatives considered

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

Review Source

JF

Jessi F.  
Director of Marketing and Operations  
Food & Beverages  
Used the software for: 2+ years

### "It works okay but not great"

June 24, 2021

4.0

It does the job, but I think Square is overall better.

Pros

I like that it integrates with Shopify. The card readers are high quality. The app interface is okay.

Cons

The app is different on iPad versus iPhone. The iPad version is way better, but we do mostly outdoor events, so we use phones and it's a bummer.

Review Source

Laurie G.  
Head of Marketing  
Consumer Goods  
Used the software for: Less than 6 months

### "Perfect for a Single-Till Business"

February 4, 2019

5.0

We needed a Point of Sale system that tied in with our web-store, Shopify was perfect for both. The PoS app makes it easy to handle sales out on the shop floor too.

Pros

The ease of finding products within the graphic front-end, including the product images to make identifying niche products easier for staff within great industry knowledge.

Cons

The product set-up can be quite timely without a built in bulk-image management platform.

Review Source

VR

Verified Reviewer  
Founder and President  
Sports  
Used the software for: 6-12 months

### "Great System for Your Sales "

February 8, 2020

5.0

We had been testing out other shopping portals, systems, etc. There is a reason Shopify is so popular. It's a great option if you're looking for a POS system.

Pros

Simple set up, reasonable price point, easy to add and adjust our product offerings, so nice to have a system that does the "heavy lifting" for us by providing our online storefront, so to speak.

Cons

There isn't really anything we don't like about this software. It has been a positive experience overall.

Review Source

PA

Pamela A.  
Owner  
  
Used the software for: 2+ years

### "Excellent E-Commerce Program"

July 18, 2017

5.0

Pros

We love everything about Shopify. It's easy to use. Allows us to check out customers at our retail store or out at an event when we use our iPad Mini.

Cons

We had not had any real problems with Shopify. Occasionally when an update was done we had to change a couple settings.

Review Source

VR

Verified Reviewer  
Inspector  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Reliable"

September 24, 2019

5.0

Overall it has been a bumpy but great experience with shopify

Pros

I have enjoyed the user friendly part of the software and how simple it is to use it especially as a beginner.

Cons

There is nothing bad I could say about the software. It does all that I need to be done. I would recommend it to anyone wanting to get into the online market.

Review Source

MM

Miguel M.  
Owner  
Telecommunications  
Used the software for: 6-12 months

### "Great tool to sale in person "

November 4, 2022

5.0

Is good and easy to used.

Pros

The Shopify pos is one of the best option to sales in person because combined with the online store including apps loyalty and others great optiosn offered by Shopify.

Cons

To me is the monthly cost of the post apart a the onmine subscription offered by Shopify.

Review Source

McKay S.  
Advertising Manager  
Consumer Services  
Used the software for: 6-12 months

### "This process works great. I love how it integrates the inventory amounts with my website."

December 13, 2017

5.0

It integrates with your website (assuming you use a Shopify site) so all your products are automatically in there. It will also update your inventory levels. That kind of integrations is awesome.

Pros

It is integrated with your online store. This makes it way easy if you go to a trade show and sell your products. If I sell out, my websites inventory is automatically updated. They give you a card swiper for your phone which is nice if it's not something you use everyday. The app is really quite easy to use.

Cons

The card swiper they are bad, it's really cheap or something because half the time I have to type in the card info (takes extra time, and possibly charges a higher fee). Otherwise, it's great.

Review Source

DK

Diana K.  
Owner  
Retail  
Used the software for: 2+ years

### "Great that it integrates with my website"

June 14, 2022

5.0

Pros

I love that it keeps the inventory accurate between the website and in person sales

Cons

I have had issues with the hardware not working well or disconnecting. Make sure you have several backups.

Review Source

SD

Stacy D.  
Chef de projet e-commerce  
Retail  
Used the software for: 2+ years

### "Très bon outil de gestion de caisse "

November 20, 2022

4.0

Pros

Ce logiciel permet de gérer le stock et les ventes en point de vente physique.

Cons

Je n’ai pas de point négatif à remonter pour le moment.

Review Source

MS

Michael S.  
Owner/Manager  
  
Used the software for: 2+ years

### "Works Great"

July 18, 2017

5.0

Pros

Powerful program. It basically runs our brick and mortar store. All products, financial reports, product sales are all in one place. Accessing by cell phone. lab top or home PC make it invaluable.

Review Source

Amy H.  
owner  
Retail  
Used the software for: 2+ years

### "A must for shows!"

May 31, 2021

5.0

I recommend the pos system to everyone I talk to at shows!

Pros

I run my website through Shopify and use the pos system for shows. I still meet people who only accept cash.

Cons

I have never had any trouble with the system and it syncs my sales and inventory to the second, which avoids embarrassing situations!

Review Source

MB

Megan B.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Highly recommend"

February 9, 2021

5.0

Overall, I would refer any in person sellers to this software.

Pros

I love this software because it is so easy to deploy and operate. Also the way that the hands held card reader is shaped is very nice. The software itself integrates smoothly with my Shopify store, and it runs perfectly.

Cons

There is not anything I would change about this software as of right now. It works great and integrates well.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Shopify POS

It integrated with my store and the handheld scanner was free.

Review Source

Genevieve L.  
BG Paint/Layout Artist  
Animation  
Used the software for: 6-12 months

### "Simple and easy"

March 28, 2019

5.0

Pros

I like that it allows me to take payments in USD when i amm doing business in the states as a canadian. So far this is the only system that allows me to do this and there were never any issues.

Cons

nothing was wrong, its designed well and worked well.

Review Source

LD

Lawrence D.  
I.T. Manager  
  
Used the software for: 1-2 years

### "A great POS add on if you have Shopify already as your eCommerce platform."

March 5, 2018

5.0

Pros

A really good platform addon for the Shopify eCommerce platform having all your in-store shop orders in one place along with your online orders.

Cons

the price is the only downfall I can think of. that I least like about the software. Apart from that it's great and does what it should do.

Review Source

Mark B.  
Realtor Team Leader / Co-Owner"The Marks of Excellence" Team  
Real Estate  
Used the software for: 6-12 months

### "Perfect for vendors"

December 5, 2018

5.0

Pros

This is a very simple easy to use integration. The free card reader and chip reader is a huge plus!

Cons

There is actually nothing we do not like about this product! Does exactly what we need it to do!

Review Source

CS

Cindy S.  
Project Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Shopify Review"

April 26, 2023

5.0

overall is ok , can be better

Pros

Easy to use, also it provides many apps which needed for the business, also it provides sales report which is helpful too.

Cons

you can not differenciate the each product shipping fee and delivered time period.

Reason for choosing Shopify POS

As it is easy to start with.

Review Source

NW

Nicole W.  
Director of Marketing  
Retail  
Used the software for: 6-12 months

### "Simple and straightforward"

February 21, 2020

4.0

There's definitely room for improvement with the POS system and I appreciate that it informs me when there's an update available.

Pros

I like that it links to my store pretty seamlessly and has all my customer information stored. I like the card reader as well. The life of the card reader lasts a while too.

Cons

We run a lot of promos and the POS doesn't carry over the promo codes that I created on the desktop version. Even when I input the promo code for the customer, the data doesn't carry over. A lot of the times the receipt email won't send to customers.

Review Source

KF

KIMBERLY F.  
owner  
Photography  
Used the software for: 2+ years

### "Shopify POS is a must have!"

June 23, 2021

5.0

Pros

I like that Shopify has a POS system allowing me to sell offline as well.

Cons

I really can't say there is anything I dislike about this software.

Review Source

AA

Andrea A.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Shopify Sales System"

May 20, 2021

1.0

Overall it's a great system once you can get all your information to set up which can be a bit tidious, but the finished product is exactly what you need for your business

Pros

Its good that you can have the option of collecting your payments from your drop shipping plan using your mobile or any android

Cons

Check out can be a bit easier and quicker on the mobile app, it takes a lot to get the system up and running a lot of repetitive questions

Review Source

Nicola P.  
Piscologo  
Biotechnology  
Used the software for: I used a free trial

### "Ottimo, ma costoso "

October 23, 2023

4.0

Pros

Nulla da dire. Veramente performante. Adatto a chi ha un'attività di medie dimensioni almeno

Cons

Il costo. Un po' altino, ma per il servizio reso ci può stare

Review Source

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