# Guardio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Guardio the right Computer Security solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205343/Guardio/reviews

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Guardio

4.4 (48)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Guardio

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

MS

Martin S

unemployedConsumer Goods, Self-employedUsed the software for: 6-12 months.

“As a computer technician this software always updates it's virus definitions regularly,it is user friendly,cost effective and very much effective of it's function.“

November 23, 2020

BA

Bob A

Product DirectorHospitality, Self-employedUsed the software for: I used a free trial.

“Absolutely do not give them one penny of your hard earned money because they are crooks and they know it.“

January 24, 2026

JF

Jeffrey F

Chrome Book Chrome UserComputer Software, 2 - 10 employeesUsed the software for: I used a free trial.

“This is just absolutely not true for the money you want for this product to only get partial information that makes sense or is really useful to us Chrome users. Before you think I'm steering you wrong, and proving wrong that it's a waste of money, do the following:“

April 3, 2022

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Moshe S.  
BDE  
Marketing and Advertising  
Used the software for: 6-12 months

### "A must for any organization "

July 5, 2022

5.0

Pros

While branded as a mass-market tool, Guardio's capabilities exceed most of the commercial tools we've tested. I'm not sure what kinda magical machine learning model they've developed, but it's working great

Cons

No real cons, adding org level billing and control panel for admins would be nice

Review Source

JA

Ja'Keya A.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "I LOVE THIS GUARDIO"

May 7, 2024

4.0

My team and I will continue to work with and use Guardio. Thanks for being so amazing

Pros

My company hasnt been using Guardio very long but my team has been in love them since we started and wouldn't want to change anything about it. I have enjoyed the positive response my team is giving Guardio. It's security aspect is the best thing ever

Cons

I dont have anything bad to say about them

Review Source

Response from Guardio

May 9, 2024

Thank you for the feedback Ja'Keya! We're happy to hear about your positive experience with us and that you and your team are staying safe online with Guardio!

RJ

Ricky J.  
forman  
Farming  
Used the software for: 1-2 years

### "guardio doesnt honor their refund policy"

February 19, 2025

2.0

guardio can improve by refunding money if the custormer cancels their subscription within 30 days. i had canceled mt subscription and guardio billed my credit card $119.88 and they told me they couldnt issue a refund and this is after i canceled the same day they charged me they could have canceld the transaction. on guardios web sight its advertised the custormer would get a refund if canceled 30 dayys if the subscription is canceled within that time

Pros

guardio is a good platform but the only thing is they are not trustworthy if you cancel your subscription in refunding the money they charged my bank account after canceling

Cons

not refunding my money after canceling within man hour after they charged my bank account

Review Source

BA

Bob A.  
Product Director  
Hospitality  
Used the software for: I used a free trial

### "Crooked Company"

January 24, 2026

1.0

These guys are just as crooked as the people they claim to protect you from. Absolutely do not give them one penny of your hard earned money because they are crooks and they know it. Protect yourself from these rats.

Pros

Absolutely none. Negative five stars. I hope this whole ship sinks and they get what they deserve. Total frauds.

Cons

Wouldn’t offer a refund after missing free trial window by a few days. Completely unreasonable, zero customer service, most likely bots, and cocky about not returning my money.

Review Source

VR

Verified Reviewer  
Professor  
E-Learning  
Used the software for: 6-12 months

### "Invisible Security"

July 1, 2020

5.0

It does what it says it does and it does it quietly behind the scenes.

Pros

It protects my computer and data without me even noticing it is there.

Cons

There is really nothing that I dislike about this software because it performs as advertised.

Review Source

Response from Guardio

July 12, 2020

Thank you so much! We're glad we can protect you without interfering with your daily online activities.

JF

Jeffrey F.  
Chrome Book Chrome User  
Computer Software  
Used the software for: I used a free trial

### "Gardio Needed for Chromebook Chrome - CHROME USERS BEWARE BEFORE BUYING THIS PRODUCT"

April 3, 2022

1.0

I took the time to really evaluate this project as you have read. I recommend you stop selling this product and stop taking advantage of those who don't know best.

Pros

There is none - just another product trying to get you to spend you money for really not useful information from its scan.

Cons

Your assessment of Guardio needed on Chromebook as an extension to protect against malware, information leaks, and attempts to harm your hard drive. This is just absolutely not true for the money you want for this product to only get partial information that makes sense or is really useful to us Chrome users. Before you think I'm steering you wrong, and proving wrong that it's a waste of money, do the following: 1) Google 'what operating system does Chromebooks run" You will see, Chrome OS, which is what Google named their modified Ubuntu Unix operating system. With that proved here is a link about malware and virus penetration: https://www.techadvisor.com/how-to/laptop/can-chromebook-get-virus-3809003/ 2) Install the product and let it do the scan on your Chromebook. I did. I've been using my Chromebook and obviously Chrome for over 5 years. I ran the scan. I found 2 harmful sites, 1 harmful site 3) Most files are stored on the cloud and only a few files are stored on the internal memory of the laptop . 4) Chromebooks run on a modified unix operating system which viruses and malware cannot penetrate. 5) There is no hard drive in a Chromebook - Chromebooks use flash memory to start the operating system and then Chrome. I've now just uninstalled it. Hmmm I wonder if it checked itself for any issues it looks for.

Review Source

Response from Guardio

April 5, 2022

Hi Jeffrey, I'm really sorry to read your feedback. I believe that something in our product was probably not clear enough. We offer a 100% free scan. Our paid option is for real-time protection, blocking scam sites such as phishing, support scam, crypto sites that try to get users to install or download malware, steal information, and more. Guardio is compatible with Chrome, Edge browsers of any desktop or laptop computer, including Chromebooks, devices running Windows, macOS, and Linux. I'm not sure that I understand your complaint about Chromebook and if you'd like, you can always reach out to us at support@guard.io. We'd be more than happy to address each one of your concerns. Thank you!

GD

Gregory D.  
Retired  
Automotive  
Used the software for: I used a free trial

### "Total scam"

September 26, 2022

1.0

Had it with there popups all the time on my laptop, Since i installed it,

Pros

Nothing, It doesn,t work at all, It is just another scam offer , To try and suck people in,

Cons

It is useless crap, That doesn,t work, There scanning of computer for problems is bogus also, I just done a factory reset on my laptop the day before, I install gardio, After the scan was done, It showed there were a whole bunch of problems with the laptop, What Bullshit, Any thing Gardio offers is just another scam, Do not fall for any of there bulshit. Also there is nothing showing , When i check for programs installed for Gardio, So you just can,t uninstall it , Buy going into your control panel on the computer, Probally the only way to get rid of it is to do a factory reset on the computer. Hopefully that will remove it,

Review Source

VR

Verified Reviewer  
Senior motion designer  
Computer Software  
Used the software for: Less than 6 months

### "Guardio Review"

November 30, 2020

5.0

Guardio is inexpensive with huge benefits overall. Online protection is very important nowadays and most people do not realize how important it is to protect their data.

Pros

What I like most about this software is: 1. Ease of use 2. I don't really have to manage much. Everything is taken care for me. 3. There are not annoying pop ups or notifications unless I choose to do so.

Cons

There is no mobile app for it(or none that I am aware of). Checking on my phone would have some benefits.

Review Source

VR

Verified Reviewer  
Merchandising Associate  
Retail  
Used the software for: 6-12 months

### "Smooth Operation"

November 17, 2020

4.0

Seamless

Pros

Works in the background, doesn't impede system operation.

Cons

Not sure when it's operating as advertised

Review Source

Response from Guardio

November 18, 2020

Thank you so much for the feedback! We're happy to have you as a user and keep you safe online.

VR

Verified Reviewer  
OWNER  
Wholesale  
Used the software for: 1-2 years

### "Guardio"

November 17, 2020

5.0

Very satisfied, continiuously getting updates from this software which is a plus.

Pros

I like the price and getting active notifications of any threats and updates from this software.

Cons

At this time since using this software for the last 2 years, there is no negative feedback for using this software.

Review Source

Response from Guardio

November 18, 2020

Thank you so much for the feedback! We're happy to have you as a loyal customer and that we can keep you safe online. We're here for anything you need!

DG

David G.  
Lead EVS Surgical Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "System requirements"

November 17, 2020

5.0

Wish I understood its positive effects vs. why my computer memory is so full for reasons I do not understand may or may not be associated with the install

Pros

Quarrantine Pups and blocks threats well

Cons

This is my own naivety but it’s like I do not really understand what it’s protecting, how Quarrantine works. My computer has slowed to a crawl since installing this and I am not sure why

Review Source

Response from Guardio

November 18, 2020

Hi David, it sounds like there are some other issues on your computer, as Guardio is a lightweight extension that doesn't take up much space. You can contact our support team, and we'll be happy to assist you further - yourfriends@guard.io

TH

Thomas H.  
retired  
Warehousing  
Used the software for: 6-12 months

### "Ease of use"

November 30, 2020

5.0

I use it for personal use

Pros

They keep you updated on threats and other daily issues like pop ups

Cons

Have no complaints as a non savy user just wanted good protection

Review Source

Response from Guardio

December 8, 2020

Thank you so much for the review, Thomas! We are happy to protect you online and will continue to keep you safe :)

MS

Martin S.  
unemployed  
Consumer Goods  
Used the software for: 6-12 months

### "functional software"

November 23, 2020

5.0

The overall experience is very good with the use of this software .I have no problem with it

Pros

As a computer technician this software always updates it's virus definitions regularly,it is user friendly,cost effective and very much effective of it's function. I would recommend this software to linux computers because there is not muchbetter of virus protection of this type of computer.

Cons

I think a broader protection for windows computer since this stills dominate the market.

Review Source

Response from Guardio

November 24, 2020

Thank you so much, Martin! We're happy that Guardio suits your needs, and we will keep protecting you and your browser.

JB

Jonathan B.  
HS Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Intuitive"

August 5, 2020

5.0

Protects from malicious sites very effectively

Pros

Very quick action and feedback. Excellent customer support.

Cons

N/A. Everything works efficiently and it does it all for you without worrying about your security.

Review Source

Response from Guardio

August 11, 2020

Thank you so much Jonathan, we're happy to keep you safe online and will keep doing so. As always, feel free to reach out if you need anything :)

PB

Patricia B.  
Clinical Data Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Block pop-ups"

June 7, 2020

5.0

Excellent

Pros

It actually work pop-up are a pain and it gets rid of them

Cons

I have NO comment here. It works and that's all I have to say!!!!

Review Source

Response from Guardio

June 18, 2020

Thank you so much, Patricia! We are thrilled that we are able to get those popups out of your way.

BrH

Bettie rose H.  
Retired  
Government Relations  
Used the software for: 6-12 months

### "Enthusiastic Customer"

November 18, 2020

5.0

I count on it to keep my computer free of crap I don't want and haven't requested.

Pros

It does what it says it will do: gets rid of pop-ups and unwanted ads

Cons

I like everything about it. It's easy to understand and presented in a clear format. It comes regularly in a user-friendly format.

Reason for choosing Guardio

only one I knew about.

Review Source

Response from Guardio

November 19, 2020

Hi Bettie, thank you so much for your feedback! We're happy that you are pleased with Guardio and we will continue providing you the best protection out there!

sS

scott S.  
Booking Manager  
Entertainment  
Used the software for: Less than 6 months

### "needed something hands free"

August 1, 2020

4.0

i have only been with them about 2 months but between the free trial then ending and then them saying , " hey if you ever want to come back we are here for you" that told me that this company has integrity and they are very personal with their clients. I am ecstatic!

Pros

i just wanted something that could do it's thing while i did mine. i took advantage of their free trial and then their extension. after that i cancelled because i was going to use the free service that came with my computer. I have a HP Chrome Book x360. Well, it wasn't an automatic download because it is a chromebook i had to do a seperate download which created all kinds of hassels and i couldn't get any help from tech support. i bought this at best buy and they kept sending messages , " don't forget to download your free Mend tech" and i was getting nowhere. Guardio free trial worked hassle free no extra support needed so i immediatley resigned up and things have been great. they keep me protected all day every day

Cons

At first i wasn't sure if it was doing it's job until i got their notifications and i opened up the icon and i could see what the scan was doing, so i felt better. I'm used to the program you have to click and they have all the bells and the whistles that shows it's cleaning and sweeping and protecting. Guardio just works it.

Review Source

Response from Guardio

August 9, 2020

Thank you so much for the feedback and review, Scott! We're so happy you chose to come back and will continue to protect you online, and our support team is always available for any question :)

PC

Paul C.  
owner  
Photography  
Used the software for: 1-2 years

### "Another product, I need this one!"

November 23, 2020

5.0

Guardio took care of a problem that either suddenly became a problem. I asked my email system to notify me of new emails when suddenly I don't recall whether the chicken or egg came first, but I was suddenly inundated with messages that I could no longer get any work done, I had messages after messages coming across my workspace so that all I did was answer the messages/advertisements and not able to get work done. Guardio saw this as a problem and filled the need/solved my problem. So my experience was/is one of thanks

Pros

What do I like the most about Guardio? I like the fact that it works. This may seem to be an obvious answer, it works! Why do I need another product? Someone forgot to include this functionality in McAfee or someone in McAfee cleverly decided to include this functionality? or, someone realized this was an untouched market need. As an end-user, I was interested in this because this fit a need of mine. I was ticked off that this wasn't included in my McAfee product but maybe someone m9issed this need. Either way, I was getting pounded with messages in the right hand corner os my workspace.

Cons

I liked least about this softwad=er was that this was an additional cost.

Reason for choosing Guardio

Guardio became a solution to a problem that didn't exist before.

Review Source

Response from Guardio

November 24, 2020

Thank you so much Paul for this amazing review. Indeed Guardio catches and detects new and evolving threats, keeping your browser clean and safe.

FJ

Franklin J.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Never know who is looking at you good or bad"

December 3, 2020

5.0

Great would not change a thing. It is a start.

Pros

Saving me from some serious hacks has been my biggest save right now. Too many sites have back doors that people fall suspect too. Guardio, on many occasions, has asked my employees, "are you sure" this stop or hesitation has saved us a lot of time and money. A friend had all his files encrypted, and it caused considerable embarrassment.

Cons

Wish I could get more advice. Guardio software is something new to me, so I am not sure what else to expect.

Review Source

Response from Guardio

December 8, 2020

Thank you for the feedback, Franklin! We're thrilled that we are able to keep you and your employees safe and will keep doing so!

RH

Roy H.  
Registered Medical Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Inexpensive but Priceless"

December 4, 2020

5.0

When several people use the same computer having comprehensive protection like Guardio is a necessity.

Pros

It warns you of the sites you visit are questionable, suspicious, or even just too new. I like that it stops you before you make a mistake. It stops malware before it infects your computer.

Cons

When you visit sites that you have been warned about it still flags it each time you visit. Not a bad thing just annoying at times

Review Source

Response from Guardio

December 8, 2020

Thank you so much for the feedback, Roy! We're happy to provide protection for you and your family using the computer. You can always whitelist a site that you wish to keep accessing, if you need any help with this feel free to reach out :) yourfriends@guard.io

MN

Margarita N.  
Visual Arts  
Arts and Crafts  
Used the software for: 1-2 years

### "Its not too expensive, it does gives safety every day,I feel safe on internet, gives security "

October 9, 2020

5.0

Pros

Does the work for you,gives information regurarly about blocking attacks Easy to use and takes care to keep contact

Cons

I didnot notice lack of protecting the computer

Reason for choosing Guardio

More clear more easy

Review Source

Response from Guardio

November 24, 2020

Thank you, Maragarita! We're glad that we make you feel safer online, every day.

JM

Jonathan M.  
Retired  
Environmental Services  
Used the software for: 6-12 months

### "I like the way Guardio intercepts potential problems and notifies me."

October 1, 2020

5.0

My overall experience with Guardio, is that I think it is awesome.

Pros

It is difficult to choose one single thing.

Cons

There was one thing I did not like, but it happened when I first started using Guardio.

Switched from

[Avast Business CloudCare](https://www.capterra.com/p/236796/Avast-Business-CloudCare/)

I needed something that had more security.

Review Source

Response from Guardio

October 8, 2020

Thank you so much for the feedback, Jonathan! We're happy you are pleased with Guardio and that we can keep you safe online. If there is anything you need please don't hesitate to contact us.

JV

Javier V.  
Linguist Analist  
Accounting  
Used the software for: 6-12 months

### "Easy to use and excellent protection"

November 24, 2020

5.0

Reliable, discrete, strong protection.

Pros

You never notice that Guardio y running neither you have to be monitoring that is working, Guardio is all the time watching for you, and as soon as you go to a suspicious website it intercepts your activity and let you know the kind of risk that you may be going to take. I am liking it a lot.

Cons

I have not find any kind of situation that I don't like about this sofware.

Review Source

Response from Guardio

November 26, 2020

Thank you much for your feedback, Javier. We do our best to keep you safe and scan the web for you without interrupting, so you can browse securely and freely. We're happy you like Guardio, and we like you toO!

jT

jacqueline T.  
Retired  
Government Administration  
Used the software for: 2+ years

### "Came free with new pc"

October 5, 2020

5.0

Pros

It automatically ids harmful sites. I then have the option whether to risk it.

Cons

I found no flaw in this software and have no recommendations on how to improve.

Review Source

Response from Guardio

October 8, 2020

Thank you for the feedback, Jacqueline! We're happy we can keep you safe from harmful sites and will keep doing so.

ABD

Anthony Bill D.  
na  
Writing and Editing  
Used the software for: 6-12 months

### "Solved a big problem"

November 23, 2020

4.0

Pros

I was overwhelmed with popups. Tried everything, could not find the root of it. I installed the software and ran it through its paces and rid myself of the popups immediately. Now it runs in the background and I check in from time to time to see what it is up to. Will be running it again soon.

Cons

Northing comes to mind. What more can I say...I downloaded it, installed it, ran it and it worked.

Review Source

Response from Guardio

November 26, 2020

Thank you so much for the feedback, Anthony! We're thrilled that we were able to solve the popup issue for you. We will continue to keep them away and make sure you are safe online

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