# Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dayforce HCM the right Human Resources solution for you? Explore 1062 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205376/Ceridian/reviews --- Dayforce HCM 4.3 (1062) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 13th, 2026 # Reviews of Dayforce HCM Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Unified payroll administration platform 89% positive reviews out of 173 Most reviewers indicate payroll integrates seamlessly with HR, reducing errors and saving significant processing time. Kirsty M. People Systems and Analytics Lead, 501 - 1,000 employees. "The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously." Frequent glitches and unresolved errors 68% negative reviews out of 88 Most reviewers report bugs and issues cause disruptions, with slow resolutions and persistent technical challenges affecting workflow. Linda M. Project Implementation Lead and Systems Analyst, 1,001 - 5,000 employees. "Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business)." Intuitive and simple navigation 93% positive reviews out of 84 Most reviewers find ease of use important, highlighting straightforward navigation and quick learning for daily tasks. Slow system response times 82% negative reviews out of 45 Most users comment performance and speed are problematic, with frequent slow loading, lag, and delays during critical tasks. Marley W. HRIS Admin, 1,001 - 5,000 employees. "When there are latency issues, it become difficult to be efficient." Comprehensive HR process integration 94% positive reviews out of 48 Most reviewers describe hr management as streamlined, with centralized tools improving efficiency and simplifying personnel tasks. Becky F. Software Developer, 51 - 200 employees. "Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes." Cumbersome login and password process 61% negative reviews out of 38 Some reviewers indicate login and password management is inconvenient, requiring frequent resets and lacking user-friendly recovery options. ## Showing most helpful reviews Showing 1-25 of 1062 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Swaminathan S. HR Assistant Hospitality Used the software for: Less than 6 months ### "HR Coordinator " April 23, 2026 5.0 Overall, Dayforce HCM is a robust and reliable solution for organizations looking to streamline HR and payroll operations. While it requires some time to fully learn and optimize, the long-term benefits in efficiency, accuracy, and system integration make it a worthwhile investment. Pros he unified platform is the biggest advantage, having HR, payroll, scheduling, and workforce management in one system improves efficiency and data accuracy. The real-time payroll feature is particularly impressive and reduces processing errors. Cons The initial setup and learning curve can be challenging. Some features are not very intuitive, and customer support response times can occasionally be slow for complex issues. Review Source SV Samantha V. Senior Benefits and HRIS Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Senior Benefits & HRIS Administrator " January 21, 2025 5.0 User friendly, customization & scalable. Pros All-in-One Platform Real-Time Data Processing User-Friendly Interface Mobile Accessibility Customizable and Scalable Advanced Analytics and Reporting Strong Integration with other enterprise software Compliance and Security Professional Support Community Engagement David Ossip Cons constant software enhancement with issues. lack of transparency in fees. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Easy interface, support and customizable Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) To streamline operations and reduce the need for multiple systems. Dayforce offers a comprehensive solution for payroll, HR, talent management, WFM and benefits. Review Source CD Cynthia D. Human Resources Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My Love-Hate Relationship" March 7, 2025 3.0 It is a love-hate relationship. When it works, it works well, but when it doesn't its a major pain and usually causes me to have to use a workaround which is not what we pay for. Pros Having all employee information in one place and the various tasks that you can do on one platform. Cons It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work. Review Source VR Verified Reviewer Proposal Content Specialist Computer Software Used the software for: 1-2 years ### "Dayforce works well for time reporting" March 30, 2026 4.0 Pretty decent time reporting platform. Sometimes I have to check several different windows to find what I'm looking for. Pros I like that you can set up your "favorites" and it's a fairly straightforward way to check time reporting balances. It's also easy to request time off through the platform. Cons Sometimes when I clock in or clock out for a meal it doesn't register and it's not easy to see current day's time reporting until the day is finished. It's also not easy to correct discrepancies. Review Source MC Milica C. HR Generalist Construction Used the software for: 2+ years ### "Great System for End Users (Employees)" December 18, 2024 4.0 Positive experience overall. We were previously using an HRIS that didn't display all of the information we needed and our employees were never able to view it, so using Dayforce has made our employee's experience with their information positive but also provided them with the autonomy they didn't previously have in our old system. Pros It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place. Cons The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Wanted to begin using a new ERP that displayed HR data better Review Source RR Rachel R. Sr Payroll Manager Education Management Used the software for: 2+ years ### "Senior Payroll Manager" January 6, 2025 2.0 Production lags heavily, and causes impacts our payroll processing pace of completing payroll. We have to slow down to a slow pace as the system is very slow most of the time. Pros System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system Cons Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Dayforce HCM seemed to fit our needs at the time. system is very intuitive when it is configured correctly Switched from [TriNet](https://www.capterra.com/p/192254/TriNet/) change of business model and internal processes Review Source CB Caroline B. HRIS Coordinator Retail Used the software for: 2+ years ### "Dayforce is a highly intelligent system with large reporting capabilities" December 18, 2024 3.0 Pros The payroll system is intuitive and reports are robust. Cons Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM They sold us with the reporting and international capabilities. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom was antiquated and not suited for the growth our company experienced. Review Source SC Shailyn C. Insurance Advisor Insurance Used the software for: 2+ years ### "Convenient and easy to use" January 16, 2025 5.0 Quite good, never experienced any crashing, or it being shut down for maintenance. Like I said very easy to navigate, overall, I recommend Dayforce. Pros Very easy to navigate, well organize, and is very secure. Cons I haven't yet found anything that bothers me about Dayforce HCM Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Switched jobs and they had this software implemented already. Review Source MM Mary M. Specialist Legal Services Used the software for: 2+ years ### "A stand-out HR/Payroll interface" December 18, 2024 4.0 It's a fairly reliable system, but it does go offline more often than other systems in my experience. It helps my organization get things done and is consistently upgraded. One challenge is that reporting features change and we have to keep re-learning. Pros It's one of the most sophisticated systems available and very configurable. Cons The customer service model is lacking. The account rep assigned doesn't help with issues; they are more of a salesperson. Getting help from their ticketing system/help desk is hit or miss. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better sales pitch and seemed to have advantages. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We needed better functionality for our HR processes. Review Source DW Deborah W. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Good Product!" December 18, 2024 4.0 Really Good. The tech support is always available via phone when necessary. Pros The variety of services provided within HCM Cons The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and the ability to review and forecast payroll costs prior to payroll commit Review Source CS Chrissi S. Senior Payroll Manager Package/Freight Delivery Used the software for: 1-2 years ### "Thumbs Up from Payroll " October 24, 2024 5.0 Over the years it is better and better - as Dayforce has grown their ability to service the customer has grown Pros The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated Cons The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce HCM Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. \[sensitive content hidden\] showed great compassion to us and the city of Las Vegas. Review Source SW Shaun W. HR Systems Administrator Retail Used the software for: 1-2 years ### "Dayforce - Reliable, all-in-one package for the majority of your HCM needs" June 17, 2025 5.0 From the perspective of a system administrator, Dayforce is a reliable, thorough HRIS/HCM package that touches all major items in an employees lifecycle - Ongoing maintenance can be time consuming, but the overall experience for end users is worth it. Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement. Pros All in one, start to finish employee lifecycle solution Onboarding and recruitment modules are leaders in the field Ability to thoroughly cover payroll and scheduling compliance for both Australia and New Zealand Both custom forms and workflows create genuine ability to fill any gaps you find in processes. Customer Success Management genuinely fights for their clients Uptime and environment support is reliable Integration options are vast and reliable Cons Upgrade cadence is too frequent, leaving me chasing my tail as an admin General support without escalation can be slow at times Some modules are still North American Focused (Benefits and Compensation specifically) Review Source CN Carli N. Scheduler Consumer Services Used the software for: 1-2 years ### "User friendly and simple efficient layout " November 10, 2025 5.0 My overall experience has been very positive using day force. I have only a few time experienced the site being down or something but thats within years of using it. Pros What I like most about day force is that it's extremely user friendly and it's easy to use layout makes everything simple to find. Cons At this time I cannot think of many downsides to Day force. The app has been helpful with access to payroll to even my own employee details. Review Source AT Andrena T. Veterinary Assistant Medical Practice Used the software for: 1-2 years ### "Easy to use for multiple time clock resources" January 10, 2026 4.0 Pros Dayforce is easy to use for time clocks, time sheets, payroll, tax management and requesting time off. Cons When there are updates or glitches it can make it difficult to access to portal but customer support does try to give you enough notice to plan accordingly. Review Source VC Valeria C. Team Lead Financial Services Used the software for: 2+ years ### "Great HR/Payroll System" January 29, 2025 4.0 Overall is a great system. Employees find it easy to use. Pros It's an all in one HR/payroll system. We can customize modules and forms. Cons The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging. Review Source SC STEPHANIE C. Manager, Payroll Transportation/Trucking/Railroad Used the software for: 2+ years ### "Manager, Payroll" December 18, 2024 5.0 I have used Dayforce for over five years and participated in many intensive integration projects. I learned from each project, and I find Dayforce HCM easy to navigate. Pros Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help. Cons The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports. Review Source CV CHRISTINE V. Supervisor, People and Culture Food Production Used the software for: 1-2 years ### "Supervisor, People and Culture" December 23, 2024 5.0 I have enjoyed learning all areas of Dayforce and becoming a expert in Payroll and Benefits Pros It is very user friendly and the community guides you through areas that you need a refresher on. Cons I think the reporting section, needs a little work and running reports can be hard. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) More products will be used with Dayforce Review Source CB Christine B. Sub-Investigator Hospital & Health Care Used the software for: 1-2 years ### "Dayforce is usable for timetracking & payroll " March 11, 2025 4.0 Overall, Dayforce is easy enough to use for clocking in and out and making changes to timecards. Finding your pay and time off requests are simple. I dislike the redundant email notifications to both personal and work emails and far too many notifications regarding the quarterly review process (even when no action is needed). Pros Easy to view paycheck and time off requests, the teamrelate profile (personality test) is a cool feature. Cons I despise that a 2 factor verification is required EVERY SINGLE TIME you log in, even on the same personal device. Review Source VR Verified Reviewer SVP Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "Good Human Capital System" December 24, 2024 4.0 Pros Everything in one place, easy to use, good reporting. Cons Additional costs for each module is high. Customer service has suffered since COVID. Review Source FR Favio R. Equipment Technician Hospitality Used the software for: 6-12 months ### "Easiest platform to use to manage employment documentation" December 2, 2024 5.0 It has been great so far for part time jobs to manage schedules and payment information. The days of having paper documentation and clock in/out are gone. Pros Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues. Cons Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button. Review Source WM Wyatt M. Payroll Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Dayforce Review" December 18, 2024 4.0 Pros User friendly - generally our processes integrate well with the functionality available Cons Some things that should be free are billable, such as using a standard system generated form and not having access to edit it without paying Review Source EG Emma G. Sr advisor Government Administration Used the software for: 1-2 years ### "dayForce makes tracking my time off requests easy" February 6, 2025 5.0 Really good. I use it all the time to track what days I have off coming up, my remaining balance and to store and fine my payslips. Pros Easy to use and find info on. I can book time off quickly and find my payslips Cons Not sure why there are two ways to find the same thing. Seems repetitive Review Source SC Szczepan C. IT Analyst Chemicals Used the software for: 2+ years ### "Great HR solution for time, vacation monitoring and payroll" November 26, 2024 5.0 Pros Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR Cons I've been using it daily for almost 3 years now, and haven't had any major issues :) Review Source EM Elizabeth M. HR Systems and Projects Coordinator Banking Used the software for: 2+ years ### "Dayforce is our all in one platform" February 9, 2018 4.0 Pros All our HR and Payroll needs integrated and easy to access. New features are rolled out on a regular basis. Cons Getting to upper level support quickly for highly technical assistance can be challenging at times. Review Source RS Robert S. Payroll Analyst Machinery Used the software for: 2+ years ### "This is a great product" November 12, 2024 5.0 I use Dayforce HCM everyday. Navigation between the different pages is seamless. Pros It is easy to use. Customer support is excellent. The software has little to no flaws. Cons Report building is probably the only thing that is hard to do. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.