---
title: "Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Dayforce HCM the right Human Resources solution for you? Explore 1063 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/205376/Dayforce-HCM/reviews/"
page_type: "reviews"
language: "en"
---

Dayforce HCM

4.3 (1063)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 30th, 2026

# Reviews of Dayforce HCM

Ease of use

4.2

Customer Service

3.8

## Pros and Cons in Reviews

KK

Katrina K

Operations and Systems CoordinatorTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used in our business.“

April 14, 2026

Swaminathan S

HR AssistantHospitality, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“Some features are not very intuitive, and customer support response times can occasionally be slow for complex issues.“

April 23, 2026

Swaminathan S

HR AssistantHospitality, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“Overall, Dayforce HCM is a robust and reliable solution for organizations looking to streamline HR and payroll operations. While it requires some time to fully learn and optimize, the long-term benefits in efficiency, accuracy, and system integration make it a worthwhile investment.“

April 23, 2026

WR

William R

SR HR Operations SpecialistFood Production, 201 - 500 employeesUsed the software for: 1-2 years.

“The system can feel a little complicated at times, especially when trying to run reports or find certain features.“

April 24, 2026

JL

Julie L

Director Learning and DevelopmentComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control functions like report building for analysis and integrations.“

September 25, 2025

SM

Samantha M

Business Development ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months.

“Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or intuitive drag-and-drop pipelines.“

May 6, 2025

SC

Szczepan C

IT AnalystChemicals, 10,001+ employeesUsed the software for: More than 2 years.

“Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR“

November 26, 2024

AR

Alexandra R

Associate DirectorMedia Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Not haveing a dedicated team to respond to the tickets open was frustrating.“

May 12, 2026

## Showing most helpful reviews

Showing 1-25 of 1063 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Swaminathan S.  
HR Assistant  
Hospitality  
Used the software for: Less than 6 months

### "HR Coordinator "

April 23, 2026

5.0

Overall, Dayforce HCM is a robust and reliable solution for organizations looking to streamline HR and payroll operations. While it requires some time to fully learn and optimize, the long-term benefits in efficiency, accuracy, and system integration make it a worthwhile investment.

Pros

he unified platform is the biggest advantage, having HR, payroll, scheduling, and workforce management in one system improves efficiency and data accuracy. The real-time payroll feature is particularly impressive and reduces processing errors.

Cons

The initial setup and learning curve can be challenging. Some features are not very intuitive, and customer support response times can occasionally be slow for complex issues.

Review Source

SC

Shailyn C.  
Insurance Advisor  
Insurance  
Used the software for: 2+ years

### "Convenient and easy to use"

January 16, 2025

5.0

Quite good, never experienced any crashing, or it being shut down for maintenance. Like I said very easy to navigate, overall, I recommend Dayforce.

Pros

Very easy to navigate, well organize, and is very secure.

Cons

I haven't yet found anything that bothers me about Dayforce HCM

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Switched jobs and they had this software implemented already.

Review Source

CD

Cynthia D.  
Human Resources Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "My Love-Hate Relationship"

March 7, 2025

3.0

It is a love-hate relationship. When it works, it works well, but when it doesn't its a major pain and usually causes me to have to use a workaround which is not what we pay for.

Pros

Having all employee information in one place and the various tasks that you can do on one platform.

Cons

It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work.

Review Source

MC

Milica C.  
HR Generalist  
Construction  
Used the software for: 2+ years

### "Great System for End Users (Employees)"

December 18, 2024

4.0

Positive experience overall. We were previously using an HRIS that didn't display all of the information we needed and our employees were never able to view it, so using Dayforce has made our employee's experience with their information positive but also provided them with the autonomy they didn't previously have in our old system.

Pros

It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place.

Cons

The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Wanted to begin using a new ERP that displayed HR data better

Review Source

WR

William R.  
SR HR Operations Specialist  
Food Production  
Used the software for: 1-2 years

### "Dayforce Review"

April 24, 2026

4.0

Overall, my experience with Dayforce HCM has been good. It’s helpful having payroll, HR, and time management all in one system, which makes managing employee information easier.

Pros

It is a single HRIS platform that connects payroll, HR, and time management in real time, making workforce management more efficient.

Cons

The system can feel a little complicated at times, especially when trying to run reports or find certain features.

Review Source

CB

Caroline B.  
HRIS Coordinator  
Retail  
Used the software for: 2+ years

### "Dayforce is a highly intelligent system with large reporting capabilities"

December 18, 2024

3.0

Pros

The payroll system is intuitive and reports are robust.

Cons

Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

They sold us with the reporting and international capabilities.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Paycom was antiquated and not suited for the growth our company experienced.

Review Source

VR

Verified Reviewer  
Proposal Content Specialist  
Computer Software  
Used the software for: 1-2 years

### "Dayforce works well for time reporting"

March 30, 2026

4.0

Pretty decent time reporting platform. Sometimes I have to check several different windows to find what I'm looking for.

Pros

I like that you can set up your "favorites" and it's a fairly straightforward way to check time reporting balances. It's also easy to request time off through the platform.

Cons

Sometimes when I clock in or clock out for a meal it doesn't register and it's not easy to see current day's time reporting until the day is finished. It's also not easy to correct discrepancies.

Review Source

KK

Katrina K.  
Operations and Systems Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Easy to use, birng lots of solutions together as one"

April 14, 2026

4.0

Dayforce helps reduce systems by bringing everything together; this is helpful for our end users - a one-stop-shop.

Pros

we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used in our business. As a user of DF, I find it helpful that I can see what is going on in multiple sites across the business at the click of a button.

Cons

requires a lot of set up and dedicated resource, as well as lots of training for users. Training was done internally, and it would have been helpful to have resources from Dayforce themselves to help with this rollout.

Review Source

AL

Adriana L.  
scheduler supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use "

February 23, 2026

5.0

Pros

is really easy to use, I love that I can see all my work stuff there and change things myself.

Cons

Sometimes I have a hard time logging in with my PingOne. But most of the time, this is not an issue.

Review Source

Kenidra S.  
Customer Service Representative  
Computer & Network Security  
Used the software for: Less than 6 months

### "Five Star & Thumbs Up!"

May 26, 2026

5.0

My overall experience with Dayforce is excellent! I will recommend it to everyone I know. This is a great payroll software!

Pros

I have no trouble logging into Dayforce with proper credentials! I am able to view my paystubs and download them.

Cons

There wasn't anything that I didn't like about Dayforce. It was very easy to activate my account and use the service;

Review Source

DW

Deborah W.  
Human Resources Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Good Product!"

December 18, 2024

4.0

Really Good. The tech support is always available via phone when necessary.

Pros

The variety of services provided within HCM

Cons

The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Cost and the ability to review and forecast payroll costs prior to payroll commit

Review Source

MV

Meghan V.  
Lead Teacher  
Child Day Care Services  
Used the software for: Less than 6 months

### "Review of Dayforce"

March 30, 2025

5.0

It was easy for my to request time off using the app.

Pros

That’s it easy to request time off and see your pto.

Cons

We just started using it so don’t have any cons yet.

Switched from

[ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

New company wanted everyone to have the same thing.

Review Source

SW

Shaun W.  
HR Systems Administrator  
Retail  
Used the software for: 1-2 years

### "Dayforce - Reliable, all-in-one package for the majority of your HCM needs"

June 17, 2025

5.0

From the perspective of a system administrator, Dayforce is a reliable, thorough HRIS/HCM package that touches all major items in an employees lifecycle - Ongoing maintenance can be time consuming, but the overall experience for end users is worth it. Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement.

Pros

All in one, start to finish employee lifecycle solution Onboarding and recruitment modules are leaders in the field Ability to thoroughly cover payroll and scheduling compliance for both Australia and New Zealand Both custom forms and workflows create genuine ability to fill any gaps you find in processes. Customer Success Management genuinely fights for their clients Uptime and environment support is reliable Integration options are vast and reliable

Cons

Upgrade cadence is too frequent, leaving me chasing my tail as an admin General support without escalation can be slow at times Some modules are still North American Focused (Benefits and Compensation specifically)

Review Source

AP

Anthoinette P.  
Project Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "Powerful All-in-One HR Solution"

June 18, 2025

5.0

Overall, my experience with Dayforce HCM has been positive. It’s a powerful tool that helps manage HR, payroll, and time tracking in one place, though it takes a bit of time to learn.

Pros

What I appreciate most about Dayforce HCM is how seamlessly it brings together payroll, HR, time tracking, and benefits into one centralized platform. It eliminates the need to switch between multiple systems, which saves time and improves accuracy. The real-time data updates are especially useful for payroll processing and staying compliant. The interface is user-friendly, and the ability to generate customized reports and dashboards makes workforce management much more streamlined. It’s a comprehensive and efficient solution for both administrators and employees.

Cons

What I liked least about Dayforce HCM was the steep learning curve. It took some time to get used to the system, and a few tasks felt more complicated than they needed to be.

Review Source

AK

Ashley K.  
Tech  
Veterinary  
Used the software for: 1-2 years

### "Great for Time Punching + Tracking Your Hours"

June 5, 2025

4.0

Made clocking in and out a breeze. Positive overall experience with managing PTO and time off requests. Would recommend this app for small and moderately sized businesses (15 - 250 employees)

Pros

User interface was generally easy to navigate. Clocking in and out was easy as well. You have the ability to set up a range area making it capable to clock in in the parking lot, or anywhere near the building. Time saving for sure!

Cons

There were some app updates at the time I was using the app that would make it difficult to submit time off requests, but after a month or so the problem resolved.

Review Source

VR

Verified Reviewer  
Senior Campaign Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Dayforce HCM Pros and Cons"

June 5, 2025

4.0

Pros

I have used this at my past company for HR solutions, paystubs, yearend form, pie charts on salary breakdown is useful too

Cons

I believe the cost is the one factor that would stand out. Haven't had any other issues with the product.

Review Source

VC

Valeria C.  
Team Lead  
Financial Services  
Used the software for: 2+ years

### "Great HR/Payroll System"

January 29, 2025

4.0

Overall is a great system. Employees find it easy to use.

Pros

It's an all in one HR/payroll system. We can customize modules and forms.

Cons

The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging.

Review Source

DK

Derek K.  
Concierge  
Real Estate  
Used the software for: Less than 6 months

### "Awful Product, Awful Functionality"

March 23, 2025

1.0

Pros

Hard to think of any. I had to run to four different computers once and try signing in on ALL of them in order to get it to load. On the fourth one it finally did. Good job Dayforce, for making the fourth time the charm.

Cons

Do I only get to pick one? It's slow to load, always under maintenance every Saturday during night shifts, and freaks out whenever I have to end a break early.

Review Source

JG

Joe G.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Dayforce is okay"

January 23, 2025

3.0

Like I said, it got the job done, but it wasn't my favorite platform.

Pros

This platform did what it needed to do, and it was nice to have an all-in-one platform for hiring, payroll changes, and time clocks.

Cons

This platform wasn't precisely the most organized. It wasn't too difficult to navigate, but everything was everywhere.

Review Source

SC

STEPHANIE C.  
Manager, Payroll  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Manager, Payroll"

December 18, 2024

5.0

I have used Dayforce for over five years and participated in many intensive integration projects. I learned from each project, and I find Dayforce HCM easy to navigate.

Pros

Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help.

Cons

The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports.

Review Source

VR

Verified Reviewer  
SVP Human Resources  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Human Capital System"

December 24, 2024

4.0

Pros

Everything in one place, easy to use, good reporting.

Cons

Additional costs for each module is high. Customer service has suffered since COVID.

Review Source

FR

Favio R.  
Equipment Technician  
Hospitality  
Used the software for: 6-12 months

### "Easiest platform to use to manage employment documentation"

December 2, 2024

5.0

It has been great so far for part time jobs to manage schedules and payment information. The days of having paper documentation and clock in/out are gone.

Pros

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Cons

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Review Source

SM

Samantha M.  
Business Development Manager  
Veterinary  
Used the software for: Less than 6 months

### "Dayforce Tracking"

May 6, 2025

4.0

Pros

The applicant portal is user-friendly and mobile-responsive, making it easier for candidates to apply and stay engaged throughout the process.

Cons

Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or intuitive drag-and-drop pipelines.

Review Source

SC

Szczepan C.  
IT Analyst  
Chemicals  
Used the software for: 2+ years

### "Great HR solution for time, vacation monitoring and payroll"

November 26, 2024

5.0

Pros

Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR

Cons

I've been using it daily for almost 3 years now, and haven't had any major issues :)

Review Source

aW

anna W.  
HR Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Discover what Dayforce has to offer!"

December 19, 2024

4.0

Dayforce is necessary for our workplace to hold our staff information. The support team is always available and very knowledgeable to assist!

Pros

organizes staff information layout is easy to use staff can access new policies & procedures lots of informative webinars with lots of information to share.

Cons

having enough time to use it to its full potential! :)

Review Source

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