# Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dayforce HCM the right Human Resources solution for you? Explore 1053 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews --- Dayforce HCM 4.3 (1053) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dayforce HCM Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews JL Julie L Director Learning and DevelopmentComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control functions like report building for analysis and integrations.“ September 25, 2025 SM Samantha M Business Development ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or intuitive drag-and-drop pipelines.“ May 6, 2025 VA Vinay A ManagerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “user friendly, unified systems can handle 1000+ employee data and share Realtime data with strong analytical capabilities.“ June 3, 2025 LL Lorely L HR GeneralistRestaurants, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run into as they encounter an issue to a process that was working before but has stopped working due to software update.“ April 1, 2024 SC Szczepan C IT AnalystChemicals, 10,001+ employeesUsed the software for: More than 2 years. “Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR“ November 26, 2024 JM Jesse M Not Employed at medmetrixMedical Devices, 51 - 200 employeesUsed the software for: Less than 6 months. “Which is a poor Customer Experience - default to the applicants local or ask to populate the country across other roles, at the very least.“ September 10, 2025 SW Shaun W HR Systems AdministratorRetail, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Both custom forms and workflows create genuine ability to fill any gaps you find in processes.“ June 17, 2025 EM Elizabeth M Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “The errors, I will get unexplained errors while loading scheduling or timeclock pages.“ August 6, 2025 ## Showing most helpful reviews Showing 1-25 of 1053 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brittany O. Event sales Events Services Used the software for: 1-2 years ### "Easy & user friendly " July 10, 2025 4.0 Simply, easy. I’m a user of it, not an admin so I think I use it less but it’s helpful to keep track of everything, Pros Reports are easy to read, easily accessible for printing. All the tabs are smart phone friendly (other platforms I’ve had issues with) Cons Sometimes the app does an update that causes issues or lags but the people who run it are quick to fix it. Review Source MC Milica C. HR Generalist Construction Used the software for: 2+ years ### "Great System for End Users (Employees)" December 18, 2024 4.0 Positive experience overall. We were previously using an HRIS that didn't display all of the information we needed and our employees were never able to view it, so using Dayforce has made our employee's experience with their information positive but also provided them with the autonomy they didn't previously have in our old system. Pros It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place. Cons The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Wanted to begin using a new ERP that displayed HR data better Review Source CD Cynthia D. Human Resources Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My Love-Hate Relationship" March 7, 2025 3.0 It is a love-hate relationship. When it works, it works well, but when it doesn't its a major pain and usually causes me to have to use a workaround which is not what we pay for. Pros Having all employee information in one place and the various tasks that you can do on one platform. Cons It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work. Review Source EA Elgiz A. Software Engineer Financial Services Used the software for: 6-12 months ### "Convenient and essential for management" December 22, 2025 5.0 Pros It is very convenient because I can do a lot on the app, example, schedule and payroll. People can see who they are working with and also they can book their vacations through the app. Cons There is a lot of features that it may take some time for people to get to know how it all works. There's also a bit of trouble when people are clocking in due to the location having errors. Review Source SC Shailyn C. Insurance Advisor Insurance Used the software for: 2+ years ### "Convenient and easy to use" January 16, 2025 5.0 Quite good, never experienced any crashing, or it being shut down for maintenance. Like I said very easy to navigate, overall, I recommend Dayforce. Pros Very easy to navigate, well organize, and is very secure. Cons I haven't yet found anything that bothers me about Dayforce HCM Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Switched jobs and they had this software implemented already. Review Source CB Caroline B. HRIS Coordinator Retail Used the software for: 2+ years ### "Dayforce is a highly intelligent system with large reporting capabilities" December 18, 2024 3.0 Pros The payroll system is intuitive and reports are robust. Cons Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM They sold us with the reporting and international capabilities. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom was antiquated and not suited for the growth our company experienced. Review Source MM Mary M. Specialist Legal Services Used the software for: 2+ years ### "A stand-out HR/Payroll interface" December 18, 2024 4.0 It's a fairly reliable system, but it does go offline more often than other systems in my experience. It helps my organization get things done and is consistently upgraded. One challenge is that reporting features change and we have to keep re-learning. Pros It's one of the most sophisticated systems available and very configurable. Cons The customer service model is lacking. The account rep assigned doesn't help with issues; they are more of a salesperson. Getting help from their ticketing system/help desk is hit or miss. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better sales pitch and seemed to have advantages. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We needed better functionality for our HR processes. Review Source SS Sarah S. AVP - Human Resources Financial Services Used the software for: 2+ years ### "Dayforce Provides An Innovative All-In-One Solution" October 25, 2024 5.0 I have been using Dayforce for almost 10 years. We still don't use all the modules (even though I would like to) but I hope we get there in the next few years. The features we currently use have positively impacted our efficiency and accountability. I greatly enjoyed attending the Insights conferences for several years and look forward to the new Discover Dayforce event this year. The FIT sessions, demonstrations, product updates, and opportunities to meet one-on-one with customer support reps are extremely valuable. Pros Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance. Cons Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better options for the investment. Also, we had experience with Ceridian products and they were our introduction to Dayforce. Review Source DW Deborah W. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Good Product!" December 18, 2024 4.0 Really Good. The tech support is always available via phone when necessary. Pros The variety of services provided within HCM Cons The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and the ability to review and forecast payroll costs prior to payroll commit Review Source FR FELINA R. Director of Payroll Packaging and Containers Used the software for: 2+ years ### "Dayforce - a very intuitive sytem." September 17, 2024 5.0 Transitioning from an in-house system to Dayforce is the best decision we ever made. Although implementation during covid was rough, and going live, we still have many policies not correctly configured. But after 3 years of using dayforce, I was able to modify some entitlement policies, pay policies that were not working properly. I do not have a computer programming background but the dayforce is so intuitive that I was able to do so. Pros The dayforce system is very intuitive. The continues calculation is a hot seller for me. Cons Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Reason for choosing Dayforce HCM Continuous calculation, dayforce reps were very forthcoming during initial review of our needs. Review Source SW Shaun W. HR Systems Administrator Retail Used the software for: 1-2 years ### "Dayforce - Reliable, all-in-one package for the majority of your HCM needs" June 17, 2025 5.0 From the perspective of a system administrator, Dayforce is a reliable, thorough HRIS/HCM package that touches all major items in an employees lifecycle - Ongoing maintenance can be time consuming, but the overall experience for end users is worth it. Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement. Pros All in one, start to finish employee lifecycle solution Onboarding and recruitment modules are leaders in the field Ability to thoroughly cover payroll and scheduling compliance for both Australia and New Zealand Both custom forms and workflows create genuine ability to fill any gaps you find in processes. Customer Success Management genuinely fights for their clients Uptime and environment support is reliable Integration options are vast and reliable Cons Upgrade cadence is too frequent, leaving me chasing my tail as an admin General support without escalation can be slow at times Some modules are still North American Focused (Benefits and Compensation specifically) Review Source VR Verified Reviewer Director Learning and Development Computer Software Used the software for: 2+ years ### "Dayforce HCM is a power house that could use a protein shake" September 25, 2025 4.0 Some days I really appreciate the many features available all in one location. Other days I find that there are missing pieces that we can't add because of the cost and the lack of customization allowed in configuration for things like Performance reviews and onboarding. Pros The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control functions like report building for analysis and integrations. Cons Dayforce has quite a high cost and can be complicated for end-users. The training information doesn't often help as it is many times out of date and not working. Customer support can also be quite slow and not as helpful as we need. Review Source AK Ashley K. Tech Veterinary Used the software for: 1-2 years ### "Great for Time Punching + Tracking Your Hours" June 5, 2025 4.0 Made clocking in and out a breeze. Positive overall experience with managing PTO and time off requests. Would recommend this app for small and moderately sized businesses (15 - 250 employees) Pros User interface was generally easy to navigate. Clocking in and out was easy as well. You have the ability to set up a range area making it capable to clock in in the parking lot, or anywhere near the building. Time saving for sure! Cons There were some app updates at the time I was using the app that would make it difficult to submit time off requests, but after a month or so the problem resolved. Review Source SC STEPHANIE C. Manager, Payroll Transportation/Trucking/Railroad Used the software for: 2+ years ### "Manager, Payroll" December 18, 2024 5.0 I have used Dayforce for over five years and participated in many intensive integration projects. I learned from each project, and I find Dayforce HCM easy to navigate. Pros Dayforce HCM has all HR, benefits, WFM, report, and payroll in one place and is easy to navigate once you understand the system. The Dayforce support team is excellent, and they are always ready to assist you whenever you need help. Cons The Dayforce HCM has greatly improved its Reports and Analytics functions, but I would appreciate having more report specialists to support the reports. Review Source AL Angeline L. Sr. Payroll and Benefits Analyst Financial Services Used the software for: 2+ years ### "Sr. Payroll and Benefits Analyst" December 23, 2024 4.0 I think its okay as too many updates and requires lots of time to learn the system. Pros It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations. Cons Too many updates and the reporting feature is too complex and not very user friendly. Review Source FR Favio R. Equipment Technician Hospitality Used the software for: 6-12 months ### "Easiest platform to use to manage employment documentation" December 2, 2024 5.0 It has been great so far for part time jobs to manage schedules and payment information. The days of having paper documentation and clock in/out are gone. Pros Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues. Cons Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button. Review Source CB Christine B. Sub-Investigator Hospital & Health Care Used the software for: 1-2 years ### "Dayforce is usable for timetracking & payroll " March 11, 2025 4.0 Overall, Dayforce is easy enough to use for clocking in and out and making changes to timecards. Finding your pay and time off requests are simple. I dislike the redundant email notifications to both personal and work emails and far too many notifications regarding the quarterly review process (even when no action is needed). Pros Easy to view paycheck and time off requests, the teamrelate profile (personality test) is a cool feature. Cons I despise that a 2 factor verification is required EVERY SINGLE TIME you log in, even on the same personal device. Review Source RK Raquel K. HR Financial Services Used the software for: 2+ years ### "Dayforce Review - Small Company" December 18, 2024 3.0 Pros Very customizable to each Company's needs Cons Because it's so customizable, it can be very difficult to learn the technical "behind the scenes" setup functions Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Company strategic people management changes Review Source VR Verified Reviewer Director, HRIS and Payroll Packaging and Containers Used the software for: 2+ years ### "Good product with a promising future. " September 3, 2024 5.0 Overall positive experience with Dayforce. The platform allows us to configure changes as needed without the ability to rely on Dayforce support. Dayforce Tax could use some improvement. Pros The ability to configure changes within the application for our organization. Cons Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules. Review Source VR Verified Reviewer HRIS Financial Services Used the software for: 2+ years ### "Review of Dayforce" October 17, 2024 5.0 it has been great! I have enjoyed getting to learn about the program and it's abilities. Pros Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together. Cons Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement. Review Source LN Luda N. Claim adjuster Insurance Used the software for: 6-12 months ### "Salary app" September 25, 2025 5.0 I used it on my previous work, and I can strongly say that great software fro employee. I was always able to see my full payrolls, download it and manage my work time. Pros It's greater platform to manage your payrolls, taxes form, update your employee info, scheduled day offs and see your shift time. Easy to use. Cons No issue. Always works perfect. Web version has more option. Mobile app help to use it any time. No bugs. Review Source BA Benedicta A. Occupational health and hygiene Mining & Metals Used the software for: Less than 6 months ### "Dayforce review" March 13, 2025 4.0 Very convenient to access on mobile app. 1 stop shop for all employment information Pros I am able to access all my employment data including salaries breakdown, T4, shift schedule vacations, sick leave and everthing work related. Very convenient Cons Some icons present on the mobile app is absent on the web version Review Source MHS Mohammed Hareez S. Customer Success representative Financial Services Used the software for: 6-12 months ### "Dayforce experience" February 6, 2025 5.0 My overall experience with Dayforce is really good Pros We use Dayforce for clock in and to see the data of our worksheet and its really fast and convenient Cons The least i like about Dayforce is its not well organized Review Source SD Sarah D. Business Development Coordinator Facilities Services Used the software for: 2+ years ### "Great tool!" December 16, 2024 4.0 A game-changer in HCM software, especially for time and payroll management. Pros One-stop place to access employee pay information. Cons The app freezes up or doesn't work properly at least 1-2 times a month. Review Source aW anna W. HR Assistant Hospital & Health Care Used the software for: 1-2 years ### "Discover what Dayforce has to offer!" December 19, 2024 4.0 Dayforce is necessary for our workplace to hold our staff information. The support team is always available and very knowledgeable to assist! Pros organizes staff information layout is easy to use staff can access new policies & procedures lots of informative webinars with lots of information to share. Cons having enough time to use it to its full potential! :) Review Source Similar Products Featured