--- title: "Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Dayforce HCM the right Human Resources solution for you? Explore 1062 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/205376/Dayforce-HCM/reviews/" page_type: "reviews" language: "en" --- Dayforce HCM 4.3 (1062) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Dayforce HCM Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews KK Katrina K Operations and Systems CoordinatorTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used in our business.“ April 14, 2026 Swaminathan S HR AssistantHospitality, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Some features are not very intuitive, and customer support response times can occasionally be slow for complex issues.“ April 23, 2026 Swaminathan S HR AssistantHospitality, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Overall, Dayforce HCM is a robust and reliable solution for organizations looking to streamline HR and payroll operations. While it requires some time to fully learn and optimize, the long-term benefits in efficiency, accuracy, and system integration make it a worthwhile investment.“ April 23, 2026 WR William R SR HR Operations SpecialistFood Production, 201 - 500 employeesUsed the software for: 1-2 years. “The system can feel a little complicated at times, especially when trying to run reports or find certain features.“ April 24, 2026 JL Julie L Director Learning and DevelopmentComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The Dayforce HCM product covers many of our important requirements for the HR and recruiting teams and allows us to control functions like report building for analysis and integrations.“ September 25, 2025 SM Samantha M Business Development ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Compared to specialized ATS tools, Dayforce lacks some modern features like AI-driven candidate matching, auto-screening, or intuitive drag-and-drop pipelines.“ May 6, 2025 SC Szczepan C IT AnalystChemicals, 10,001+ employeesUsed the software for: More than 2 years. “Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR“ November 26, 2024 JM Jesse M Not Employed at medmetrixMedical Devices, 51 - 200 employeesUsed the software for: Less than 6 months. “Which is a poor Customer Experience - default to the applicants local or ask to populate the country across other roles, at the very least.“ September 10, 2025 ## Showing most helpful reviews Showing 1-25 of 1062 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kenidra S. Customer Service Representative Computer & Network Security Used the software for: Less than 6 months ### "Five Star & Thumbs Up!" May 26, 2026 5.0 My overall experience with Dayforce is excellent! I will recommend it to everyone I know. This is a great payroll software! Pros I have no trouble logging into Dayforce with proper credentials! I am able to view my paystubs and download them. Cons There wasn't anything that I didn't like about Dayforce. It was very easy to activate my account and use the service; Review Source SC Shailyn C. Insurance Advisor Insurance Used the software for: 2+ years ### "Convenient and easy to use" January 16, 2025 5.0 Quite good, never experienced any crashing, or it being shut down for maintenance. Like I said very easy to navigate, overall, I recommend Dayforce. Pros Very easy to navigate, well organize, and is very secure. Cons I haven't yet found anything that bothers me about Dayforce HCM Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Switched jobs and they had this software implemented already. Review Source CD Cynthia D. Human Resources Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My Love-Hate Relationship" March 7, 2025 3.0 It is a love-hate relationship. When it works, it works well, but when it doesn't its a major pain and usually causes me to have to use a workaround which is not what we pay for. Pros Having all employee information in one place and the various tasks that you can do on one platform. Cons It can be very temperamental and troublesome to use. Some of the logic of the operations does not mesh with real-life practices. Some of the things you think should work a certain way do not, and it causes extra work. Review Source KK Katrina K. Operations and Systems Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to use, birng lots of solutions together as one" April 14, 2026 4.0 Dayforce helps reduce systems by bringing everything together; this is helpful for our end users - a one-stop-shop. Pros we can cover all payroll, HR and online training in one location, which has helped us to reduce the number of platforms used in our business. As a user of DF, I find it helpful that I can see what is going on in multiple sites across the business at the click of a button. Cons requires a lot of set up and dedicated resource, as well as lots of training for users. Training was done internally, and it would have been helpful to have resources from Dayforce themselves to help with this rollout. Review Source MC Milica C. HR Generalist Construction Used the software for: 2+ years ### "Great System for End Users (Employees)" December 18, 2024 4.0 Positive experience overall. We were previously using an HRIS that didn't display all of the information we needed and our employees were never able to view it, so using Dayforce has made our employee's experience with their information positive but also provided them with the autonomy they didn't previously have in our old system. Pros It's very user friendly for the end user. I like how everything is housed in one HRIS and I am able to view all of the employee's information in one easy place. The data is visually easy to read and it's conveniently in one place. Cons The reporting function. Creating reports from scratch isn't that simple for users who aren't familiar with how to create reports. I feel like this could be enhanced and simplified so that creating reports is easier. I also think the number of clicks it takes to do certain functions could be reduced by using shorthand or typing and having the system auto-populate information. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Wanted to begin using a new ERP that displayed HR data better Review Source RR Rachel R. Sr Payroll Manager Education Management Used the software for: 2+ years ### "Senior Payroll Manager" January 6, 2025 2.0 Production lags heavily, and causes impacts our payroll processing pace of completing payroll. We have to slow down to a slow pace as the system is very slow most of the time. Pros System is very intuitive. amazing product if it is configured correcting and staff is trained fully to use the system Cons Tax customer service is the absolute worst. they would take money/ach our account without prior approval on multiple occasions. Which breaks our contractual agreement. DF has processes such as sending and ATD to be signed prior to debiting the account however this wasn't followed multiple times. also PII info was a concern. I received and email from DF saying your email config was updated. They had added email to our account of humans that never have worked here. they crossed wires between client and added emails to our email config from some company we have no affiliation with. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Dayforce HCM seemed to fit our needs at the time. system is very intuitive when it is configured correctly Switched from [TriNet](https://www.capterra.com/p/192254/TriNet/) change of business model and internal processes Review Source CB Caroline B. HRIS Coordinator Retail Used the software for: 2+ years ### "Dayforce is a highly intelligent system with large reporting capabilities" December 18, 2024 3.0 Pros The payroll system is intuitive and reports are robust. Cons Implementation was incredibly long and the support ticket advisors are usually poorly trained. During implementation we had several different project managers due to turnover. Most of the advisors we have had directly from Ceridian have been so siloed they did not understand how their section of the system effected other systems. This has caused many issues down the line for us. I am still correcting things set up wrong during implementation. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM They sold us with the reporting and international capabilities. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom was antiquated and not suited for the growth our company experienced. Review Source MM Mary M. Specialist Legal Services Used the software for: 2+ years ### "A stand-out HR/Payroll interface" December 18, 2024 4.0 It's a fairly reliable system, but it does go offline more often than other systems in my experience. It helps my organization get things done and is consistently upgraded. One challenge is that reporting features change and we have to keep re-learning. Pros It's one of the most sophisticated systems available and very configurable. Cons The customer service model is lacking. The account rep assigned doesn't help with issues; they are more of a salesperson. Getting help from their ticketing system/help desk is hit or miss. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better sales pitch and seemed to have advantages. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We needed better functionality for our HR processes. Review Source DW Deborah W. Human Resources Director Hospital & Health Care Used the software for: 2+ years ### "Good Product!" December 18, 2024 4.0 Really Good. The tech support is always available via phone when necessary. Pros The variety of services provided within HCM Cons The cost is somewhat high. I understand it does take a great deal to upkeep a software like this, though. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and the ability to review and forecast payroll costs prior to payroll commit Review Source SS Sarah S. AVP - Human Resources Financial Services Used the software for: 2+ years ### "Dayforce Provides An Innovative All-In-One Solution" October 25, 2024 5.0 I have been using Dayforce for almost 10 years. We still don't use all the modules (even though I would like to) but I hope we get there in the next few years. The features we currently use have positively impacted our efficiency and accountability. I greatly enjoyed attending the Insights conferences for several years and look forward to the new Discover Dayforce event this year. The FIT sessions, demonstrations, product updates, and opportunities to meet one-on-one with customer support reps are extremely valuable. Pros Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance. Cons Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better options for the investment. Also, we had experience with Ceridian products and they were our introduction to Dayforce. Review Source CS Chrissi S. Senior Payroll Manager Package/Freight Delivery Used the software for: 1-2 years ### "Thumbs Up from Payroll " October 24, 2024 5.0 Over the years it is better and better - as Dayforce has grown their ability to service the customer has grown Pros The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated Cons The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce HCM Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. \[sensitive content hidden\] showed great compassion to us and the city of Las Vegas. Review Source SW Shaun W. HR Systems Administrator Retail Used the software for: 1-2 years ### "Dayforce - Reliable, all-in-one package for the majority of your HCM needs" June 17, 2025 5.0 From the perspective of a system administrator, Dayforce is a reliable, thorough HRIS/HCM package that touches all major items in an employees lifecycle - Ongoing maintenance can be time consuming, but the overall experience for end users is worth it. Onboarding, Recruitment, Engagement and scheduling are best in class modules and worth the effort to implement. Pros All in one, start to finish employee lifecycle solution Onboarding and recruitment modules are leaders in the field Ability to thoroughly cover payroll and scheduling compliance for both Australia and New Zealand Both custom forms and workflows create genuine ability to fill any gaps you find in processes. Customer Success Management genuinely fights for their clients Uptime and environment support is reliable Integration options are vast and reliable Cons Upgrade cadence is too frequent, leaving me chasing my tail as an admin General support without escalation can be slow at times Some modules are still North American Focused (Benefits and Compensation specifically) Review Source CN Carli N. Scheduler Consumer Services Used the software for: 1-2 years ### "User friendly and simple efficient layout " November 10, 2025 5.0 My overall experience has been very positive using day force. I have only a few time experienced the site being down or something but thats within years of using it. Pros What I like most about day force is that it's extremely user friendly and it's easy to use layout makes everything simple to find. Cons At this time I cannot think of many downsides to Day force. The app has been helpful with access to payroll to even my own employee details. Review Source RH Raylon H. Client Experience Coordinator Environmental Services Used the software for: 1-2 years ### "Great support from Dayforce" April 9, 2025 4.0 I would recommend Dayforce, do to its platform capabilities from onboarding, timesheet management, complexity for corporate governance, and their customer support. Pros Ease of use is my greatest compliment to DayForce. However, set up can be challenging. Cons Dayforce is a little buggy however, their customer service and support is wonderful to work with. Review Source VC Valeria C. Team Lead Financial Services Used the software for: 2+ years ### "Great HR/Payroll System" January 29, 2025 4.0 Overall is a great system. Employees find it easy to use. Pros It's an all in one HR/payroll system. We can customize modules and forms. Cons The amount of information can be overwhelming sometimes. For example, there are so many reports but creating one from scratch and making sure the information populates or is available can be challenging. Review Source JT Jamie T. Practice Manager Veterinary Used the software for: 6-12 months ### "New to Dayforce" March 12, 2025 5.0 It has been easy to learn and navigate the portal in the management and employee section Pros The portal is easy to use and allows me to print the reports I need Cons Requesting time off requests can be tricky for the team. That function isn't very user friendly Review Source TD Taylor D. Auditor Consumer Goods Used the software for: 1-2 years ### "User Friendly" February 4, 2025 4.0 Overall great user experience. No issues or complaints. Pros User friendly and intuitive to the user. Visuals indicate where everything is. Cons At times it might be confusing where to find the bf s or if you don or have permissions to a certain module you won’t find what your looking for. Review Source VA Vinay A. Manager Information Technology and Services Used the software for: 1-2 years ### "Suited for organization size of mid to large" June 3, 2025 3.0 Suited for organization size of mid to large with robust functionality capabilities and real time analytic visibility Pros user friendly, unified systems can handle 1000+ employee data and share Realtime data with strong analytical capabilities. Cons Support response time and lag when high traffic and new users can face challenges while using for the first time. Review Source AL Angeline L. Sr. Payroll and Benefits Analyst Financial Services Used the software for: 2+ years ### "Sr. Payroll and Benefits Analyst" December 23, 2024 4.0 I think its okay as too many updates and requires lots of time to learn the system. Pros It's very user-friendly for employees. The system also offers wide range of tools that streamline HR operations. Cons Too many updates and the reporting feature is too complex and not very user friendly. Review Source DK Derek K. Concierge Real Estate Used the software for: Less than 6 months ### "Awful Product, Awful Functionality" March 23, 2025 1.0 Pros Hard to think of any. I had to run to four different computers once and try signing in on ALL of them in order to get it to load. On the fourth one it finally did. Good job Dayforce, for making the fourth time the charm. Cons Do I only get to pick one? It's slow to load, always under maintenance every Saturday during night shifts, and freaks out whenever I have to end a break early. Review Source EG Emma G. Sr advisor Government Administration Used the software for: 1-2 years ### "dayForce makes tracking my time off requests easy" February 6, 2025 5.0 Really good. I use it all the time to track what days I have off coming up, my remaining balance and to store and fine my payslips. Pros Easy to use and find info on. I can book time off quickly and find my payslips Cons Not sure why there are two ways to find the same thing. Seems repetitive Review Source JO Jill O. Communications and Brand Manager Higher Education Used the software for: 1-2 years ### "Some Difficulty " February 18, 2025 3.0 Pros I enjoy the ability to view and approve my team members' vacation requests. Cons The user-experience is difficult. This may in part be due to our onboarding process, but we have had many struggles getting the system to work properly and understanding the various tools within the platform. Review Source WM Wyatt M. Payroll Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Dayforce Review" December 18, 2024 4.0 Pros User friendly - generally our processes integrate well with the functionality available Cons Some things that should be free are billable, such as using a standard system generated form and not having access to edit it without paying Review Source QK Quinn K. Payroll Specialist Accounting Used the software for: 1-2 years ### "Review of Dayforce HCM" December 18, 2024 5.0 My overall experience with Dayforce HCM has been good for the most part. Pros I liked most about Dayforce HCM the ability to pay people on time and accurately. Cons The thing I like least about Dayforce HCM is how often it errors out and kicks me from the application. Review Source SN Sadie N. RBT Child Day Care Services Used the software for: Less than 6 months ### "Dayforce HCM Review" April 3, 2025 4.0 Overall I have had a positive experience with Dayforce HCM Pros What I like most about Dayforce HCM is the convinence of clocking in and out. Cons What I like least about using Dayforce HCM is navigating the app was confusing compaired to using a desktop. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.