# Page 10 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Dayforce HCM the right Human Resources solution for you? Explore 1053 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1053)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Dayforce HCM

## Showing most helpful reviews

Showing 226-250 of 1053 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IL

Isabelle L.  
Talent Coordinator  
Retail  
Used the software for: 1-2 years

### "Issues with employee onboarding "

April 7, 2022

4.0

Overall experience with Ceridian dayforce has been average. I have had many employees comment to me that going through the onboarding process on the site is quite a headache.

Pros

Dayforce HCM was the first payroll software that I worked with and still work with daily. It is easy to get acclimated to the software, and it is quite straightforward in terms of onboarding employees. It is easy to have integrations with Dayforce into our other time-tracking software's, and we have had no issues with customer support.

Cons

We used Dayforce for employee onboarding. Unfortunately, it seems as if this feature is not very functional on a cellphone or a mobile device. Many of our employees did not own laptops, so there were frequent difficulties in trying to get them to complete the onboarding, as they could not open the software. Dates in dayforce are also very stringent .If there is any errors with any dates, it is a headache to attempt to fix and frequently will take a team of us to try and see what is going on. It can feel like a picky/finicky software to use. The main issue for our company, is really the onboarding piece as it should work and be accessible for everyone to use, despite the device.

Review Source

AB

Achal B.  
HRIS Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review as a Dayforce Administrator for a Non Profit"

October 9, 2023

5.0

Pros

Robust reporting Very user friendlyAbility to customize according to needs without compromising security and structure

Cons

Better training for admins, better visualizations for KPI’s

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Review Source

BD

Bethann D.  
Payroll Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Expect the Unexpected"

December 1, 2016

5.0

We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need. Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished. I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Pros

It is highly configurable. It handles changes due to union contracts with ease.

Cons

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Review Source

Rachit P.  
Technical Lead  
Computer Software  
Used the software for: 6-12 months

### "One-Stop shop for HR and Payroll"

May 5, 2023

5.0

It saves time when you have a one-stop tool for managing the Employees. It provides us with custom and pre-defined reports. We also use the option of Internal Jobs posting which makes us use one less portal.

Pros

We can do the complete Employee Management in this tool starting from Onboarding to time tracking to leave management to Goal setting to Annual Feedback cycles to Compensation.

Cons

It does not provide hierarchical visibility on Employees, As a Manager you can only see the data for your immediate reportee and not further down the chain

Review Source

RA

Rachita A.  
Payroll manager  
Wholesale  
Used the software for: 2+ years

### "Best payroll software "

October 5, 2023

5.0

Amazing experience and makes work life so much better

Pros

Functionality and ease of use is awesome

Cons

Lag time and response time to tax notices

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Reason for choosing Dayforce HCM

Security and overall services offered

Review Source

CS

Craig S.  
HRBP  
Hospital & Health Care  
Used the software for: 2+ years

### "Established user"

October 4, 2023

4.0

Overall, good.

Pros

Payroll, and integration of one system

Cons

Little things that could enhance use, like address validation, easier forms

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce HCM

Seemed better

Review Source

DH

Daniel H.  
Head of Workforce Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Empower your workforce"

October 8, 2023

4.0

Pros

Workforce Management and the data from scheduling has empowered our organisation to understand staffing costs and enable savings.

Cons

There is a need to bring ED&I information relevant to the UK to Dayforce

Alternatives considered

[HCM Cloud](https://www.capterra.com/p/206749/ResourceLink/)

Reason for choosing Dayforce HCM

Full package

Switched from

[SeamlessHR](https://www.capterra.com/p/10006912/Core-HR/)

System no longer in support

Review Source

CG

Charles G.  
Accounting Manager, Corporate  
Real Estate  
Used the software for: 2+ years

### "Dayforce is great for a full system. They get a lot right and are working to get better. "

October 9, 2023

4.0

Pros

Connectivity of all aspects of payroll and benefit management.

Cons

Once set up is complete change is near impossible.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Butterfly](https://www.capterra.com/p/146769/Butterfly/)

Reason for choosing Dayforce HCM

Compatible with our org structure and in house processing need. All-in-one products.

Review Source

KS

Krystina S.  
HRIS Payroll Support  
Facilities Services  
Used the software for: 2+ years

### "Dayforce is great! "

February 28, 2024

4.0

Overall, I have enjoyed using Dayforce over the last nine years, watching them grow as a company and develop around the needs of the client has truly been awesome!

Pros

I love that it is one platform for all features.

Cons

I wish there were better filtering options in some features.

Review Source

EJ

EMILY J.  
Digital Editor  
Newspapers  
Used the software for: 2+ years

### "Good if you need basic, cheap software; a joke otherwise"

December 15, 2018

3.0

I had a love/hate relationship with it. It was easy to log in and out, the basis of the system to track employee hours. Many times in 2016/2017, the software wouldn't read those clicks though, so myself or colleagues would be working for several hours or off work for several hours only to realize our logging in or out hadn't took. Then we'd have to bother our boss to do it, who was hostile about doing so. Having worked in tech, I understand bug issues, but this is a big one to have. The software is affordable, which is why our company chose it. If the bug issues were resolved for good, I'd feel more confident recommending it.

Pros

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

Cons

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

Review Source

AR

Angel R.  
Payroll and Benefits Manager  
Oil & Energy  
Used the software for: 2+ years

### "Payroll and Benefits Manager "

October 4, 2023

4.0

Pros

Very versatile to tailor to your needs but this all comes with additional cost.

Cons

Relationship with smaller clients is not priority with no CRE

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Not as flexible

Review Source

SI

Stephanie I.  
Payroll  
Construction  
Used the software for: 2+ years

### "Dayforce Review"

May 2, 2023

5.0

Good

Pros

The features I use is reporting, Payroll .

Cons

To many features to learn at once . Not getting answers right away

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce HCM

It worked for are organization

Review Source

RW

Robin W.  
Director Human Resources, Compensation Specialist  
Telecommunications  
Used the software for: 2+ years

### "Ceridian"

February 17, 2022

5.0

My overall experience is great. I so rarely have an issue I cannot solve on my own. The software is easy to use and the customer support is friendly and super helpful. Not 1 complaint on my end.

Pros

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Cons

Nothing I absolutely love this software for Payroll.

Reason for choosing Dayforce HCM

Because we had previously been with them and realized that they were absolutely the best for our business.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We switched because ADP was horrible- it took me 4 times long to process payroll with ADP even with the time and attendance feature than it does with Ceridian where I calculate the hours for each reatil location manually.

Review Source

JL

Jaruzoski L.  
HRIS  
Utilities  
Used the software for: 2+ years

### "My Review "

October 18, 2023

4.0

They are progressing

Pros

Payroll module is easy to use and they continue to be innovative.

Cons

Comp module can be more robust and customizable

Review Source

MV

Madeleine V.  
Generalist of People & Culture  
Marketing and Advertising  
Used the software for: 1-2 years

### "Dayforce Review"

June 7, 2023

3.0

Pros

Everything being in one place making it easy for our employees to know where to go.

Cons

I wish the system was more user friendly, out employees find it quite hard to use at times. There is also a lot of system limitations, I wish the system was more customizable to our preferances.

Review Source

VR

Verified Reviewer  
Business Development Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "The Best"

February 13, 2023

4.0

Pros

I love that dayforce can be used for scheduling and timesheets by all of our employees and managers. Organizing vacations, sick days, etc.Dayforce is used in our company to keep track of employee benefits, salary changes, and other things. I love that everything is in one place and that you can buy so many more features!

Cons

We end up having to enter a lot of data manually because there are some external requirements for our benefits that does not directly connect to Dayforce.

Review Source

SL

Sarah L.  
Sr HRIS Analyst  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good system if you're organization and processes aren't too complicated"

October 17, 2023

3.0

It's not the worst system I've worked with

Pros

Can configure a lot of areas, one system for employees and managers

Cons

There are so many things that could be improved but Dayforce has decided to create it's own on demand staffing model for customers. No value to us since we are in a highly regulated business. I'd rather see improvements in core functionality take priority over this.

Review Source

JK

Joanne K.  
Manager, Human Resources  
Building Materials  
Used the software for: 1-2 years

### "DayforceHCM - One Year After Implementation"

April 21, 2017

5.0

Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider. Con: We do not have enough time to explore/implement the many features available. Overall Satusfaction: Dayforce provides everything we need! Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Review Source

SL

Stephen L.  
HCM Analyst  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good product"

October 4, 2023

4.0

Ability for flexibility but hope they will empower customers to implement customization.

Pros

Database is mostly stable but needs tools to allow more customer customization.

Cons

Support and ability to make custom configurations need to allow customers to minimize need for Dayforce vas.

Review Source

CH

Caitlin H.  
Payroll Administrator Intermediate Accountant  
Wine and Spirits  
Used the software for: Less than 6 months

### "Dayforce Review"

January 19, 2024

5.0

Pros

How robust it is. If you can think it, the product can likely do it.

Cons

The reporting feature. It is difficult to navigate and understand

Switched from

[Rise](https://www.capterra.com/p/163570/Rise/)

Rise was moving from a free service to a fee based service.

Review Source

AJ

Ashlee J.  
Director of Human Resources  
Facilities Services  
Used the software for: 2+ years

### "Do not purchase you will regret "

August 18, 2023

1.0

Crap. it was an empty shell of a product that we have weekly to monthly calls with executive team members saying how sorry they were, but with little to no resolution

Pros

Time keeping and PTO tracking. everything else was crap

Cons

Everything. Customer service was crap. and their knowledge of their system was non existent. they learned their own product from the users like me. after I put a case in with no response I solved it myself, then they were calling me asking how i fixed it so they could fix it for other users.

Review Source

Kelsi N.  
Accounting Project Manager  
Veterinary  
Used the software for: 2+ years

### "Easy to use payroll system"

June 2, 2022

5.0

I've had a very good experience with Dayforce. The system is robust and has a lot of capabilities that we aren't even utilizing. I love that there are options and it is still very easy to use.

Pros

I enter in timesheets for my team on a weekly basis and Dayforce makes it super easy to do. I can see my entire team in one spot and go through and enter all of their hours easily.

Cons

From my perspective as a manager, I would prefer an easier way to get to information regarding my team's overall pay and performance. It would be nice to have more reporting and dashboards.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Needed soemthing that could grow with us

Review Source

DM

Debbie M.  
HCM System Administrator  
Building Materials  
Used the software for: 2+ years

### "Great Product "

October 4, 2023

4.0

Pros

Overall Dayforce is very easy to use. There are challenges at times with customization - for example, guaranteeing an employee doesn’t drop below the state and federal minimum wage when performing the FLSA calculation.

Cons

Decimal precision throughout the system

Review Source

TB

Todd B.  
Director of Talent  
Real Estate  
Used the software for: 2+ years

### "Overall a solid solution"

October 3, 2023

4.0

Pros

Product is all encompassing. Reports are easy to run. Dashboards are great

Cons

Making changes to the system is really difficult

Review Source

PB

Pamela B.  
Payroll Manager  
Financial Services  
Used the software for: 2+ years

### "Dayforce Makes it Easier "

October 16, 2023

4.0

Pros

Ease of use. User friendly. Mobile capabilities.

Cons

Reporting cannot combine timesheet and payroll reports.

Alternatives considered

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Switched from

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Increased workforce

Review Source

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