# Page 17 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Dayforce HCM the right Human Resources solution for you? Explore 1061 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1061)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Dayforce HCM

## Showing most helpful reviews

Showing 401-425 of 1061 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Brittany S.  
HR Generalist  
Hospital & Health Care  
Used the software for: 6-12 months

### "It get the job done"

November 19, 2020

3.0

Not bad software but it could definitely use some updates

Pros

Dayforce is not a bad software to use; however, at times it is not user friendly. I do like the recruitment feature

Cons

Not user friendly. System looks outdated. Its hard to read employees profiles at times. Employees have issues navigating.

Review Source

VR

Verified Reviewer  
Analyst  
Computer Software  
Used the software for: 1-2 years

### "Dayforce review"

March 3, 2023

5.0

Pros

Best HCm tool as it is easy to use without any issue

Cons

Configuration parameters should get improved

Review Source

AP

Anna P.  
Hris analyst  
Insurance  
Used the software for: 6-12 months

### "Dayforce review "

October 4, 2023

3.0

Pros

The customization of the platform, hub, etc.

Cons

Data and analytics not user friendly, work assignments confusing, primarily focused towards high volume hiring clients

Review Source

AG

Arienne G.  
Director of Fundraising  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Dayforce Review"

January 8, 2024

4.0

Pros

I love that we can schedule staff fairly easily and track hours

Cons

It was a bit difficult for the type of scheduling we have based on our hours and locations. We're a bit more complex than we initially thought for a tracking database

Review Source

JJ

JadeLeigh J.  
Call Center Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Love the reporting "

December 20, 2022

5.0

Pros

I love that you were able to schedule daily reports

Cons

Support was hard to reach at times but issues were quickly resolved.

Review Source

SN

Seth N.  
Supervisor - Compensation / Process Improvement  
Food Production  
Used the software for: 2+ years

### "Good product"

October 3, 2023

5.0

Pros

Ease of use. Dayforce is very innovative

Cons

Sometimes there is a learning curve when changes are made to the platform

Review Source

KD

Katrina D.  
Benefits Administrator  
Banking  
Used the software for: 2+ years

### "Does the job, but not without headaches"

August 11, 2021

3.0

Pros

Dayforce divides its modules into clear sections that make sense; relatively easy to find what you're looking for. Inputting benefit elections is easy. The ability to see org structure on an employee's profile is very handy.

Cons

The software is slow and not very intuitive. It is very difficult to customize. There is no easy way to see useful information in one place so you have to flip between many screens. For benefit enrollments, you can apply changes to more than one item. For example, if an employee updated their beneficiaries, you need to click on each election and input the new information. There is no bulk edit.

Review Source

MS

Maggie S.  
Staff Accountant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Ceridian "

October 3, 2023

5.0

I love this system

Pros

Ceridian reports are top notch compared to competitors. Love the ease of the system.

Cons

I can not think of anything. I currently live this system.

Reason for choosing Dayforce HCM

HR options offered and the payroll side was easier to deal with than previous reporting.

Review Source

SH

Sherissa H.  
Homemaker  
Design  
Used the software for: 6-12 months

### "Dayforce is awesome!"

February 23, 2023

5.0

Overall, I am very happy with the software.

Pros

Very simple and easy to use software that makes any business run smoothly.

Cons

A little bit pricey, but well worth the cost.

Review Source

LL

Lorely L.  
HR Generalist  
Restaurants  
Used the software for: 2+ years

### "Dayforce Review"

April 1, 2024

4.0

Pros

Product offers a wide array of HR/Payroll modules. Easy to streamline processes and allows clients to customize their environment.

Cons

Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run into as they encounter an issue to a process that was working before but has stopped working due to software update.

Review Source

LR

Linda R.  
Procedure Control Manager  
Banking  
Used the software for: 1-2 years

### "Dayforce HCM - Managing My Benefits"

March 22, 2018

5.0

Overall, this is my favorite payroll and benefits management software that I have used throughout my career. I hope that our HR department feels the same.

Pros

As an end user I really enjoy Dayforce HCM. The software is very user friendly and easy to learn how to navigate. I like that it has straight forward buttons/menu options that clearly designate the areas you are trying to access. i.e. Benefits (all of your benefit documents and management), Careers (opening job postings), Earnings (payroll information) etc. Requesting time off, accessing paystubs, and messaging supervisors is very easy.

Cons

The least desirable quality about this software is that it takes a long time to load. For employees who are hourly and rely on it to manage their timesheets, this presents a problem. If you don't have it loaded and ready to go at the end of the day, other employees can end up waiting 1-2minutes for your timecard to load, while they are already clocked out.

Review Source

BM

Beatriz M.  
Front end shift lead  
Automotive  
Used the software for: 1-2 years

### "CERDIAN"

October 23, 2019

4.0

With dayforce I am able to keep accurate track on my timesheets. And I am able to compare my timesheets vs. Punches and pay. It makes it easy for me to view my schedule on the app and I can view my timesheet to have supervisor correct any issues.

Pros

The best things about dayforce is that it comes with an app that allows you to see your schedule and your timesheets. You are also able to view and print your pay check stubs directly from app. One of the features I like is it gives you the option to view a summary of your pay, and your also able to view a summary of your punches; for you to be able to compare your timesheets to.

Cons

One of the things I dislike is that you're not able to change your availability yourself, managers have to do it. It also doesn't alert you about schedules being posted. And a lot of the functions can be blocked by administrators so you can't experience the software completely.

Review Source

Response from Dayforce

October 30, 2019

Hi Beatriz, Thank you for sharing your review! Cheers, Michael

RU

Rod U.  
Senior Designer  
Packaging and Containers  
Used the software for: Less than 6 months

### "Worst Software Ever"

July 17, 2023

1.0

Pros

Nothing. It has to be the worst piece of software ever written

Cons

The payroll processing portion of this is terrible. When we ported over from ADP it kept my deductions. However, it made me exempt on Federal taxes. Then it failed to acknowledge the 1st holiday I should have been paid after the move. Then, I just realized on the most recent paystub it has been only paying me straight time. It has not be pushing anything over 80 hours to overtime since we are paid bi-weekly. This is payroll software people. It is not rocket science. Yet, you can foul it up apparently somehow. It must be super cheap for my company to have dumped ADP for this junk. I guess it is so popular because it must be bottom of the barrel cheap and everyone doesn't care how much extra work payroll has to do.

Review Source

MC

Mary C.  
Payroll Manager  
Automotive  
Used the software for: 6-12 months

### "Dayforce Review"

October 4, 2023

3.0

Pros

Reporting, customizable forms and workflows to suit our needs.

Cons

Customer support’s response time and lack of knowledge

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Review Source

Madison M.  
Emergency Medical Technician  
Hospital & Health Care  
Used the software for: 2+ years

### "Perfect!"

September 2, 2018

5.0

Pros

Dayforce is the best employee scheduling software I have ever experienced. Not only does it allow you to schedule your employees, but they can also post a shift they need covered or trade with specific others. The admin then gets to approve any changes.

Cons

It runs with Silverlight which has its own issues, I have heard they are moving away from this however.

Review Source

VR

Verified Reviewer  
teachers aide  
Education Management  
Used the software for: 6-12 months

### "Used Dayforce for work, works but is confusing"

December 18, 2018

4.0

My overall experience was pleasant...I used Dayforce for over 11 months for my job. It is how I would input my hours worked daily. It was fairly simple to use and had a lot of features.

Pros

I liked being able to adjust my menu bar according to what I wanted and was more important to me, I also really liked being able to access tons of information at my fingertips...information like what my previous earnings are, what my hours for the week were, what my vacation/holiday/ off days are or if I wanted to request any I could also do it through Dayforce

Cons

I did not like that for some reason the website is not compatible with google chrome, it will only allow me to input my work hours through safari! Strange!

Review Source

Charity P.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Dayforce, a way to make HR organized"

October 3, 2019

5.0

This has been a great product

Pros

This product has been a HUGE help in our offices going paperless. Before there was SO much filing and tracking down documents...and now we are able to just go an employee's page and look at what documents are uploaded.

Cons

There are a few quirks when it comes to using this product on Chrome. But there are ways to work around them.

Review Source

MG

Maryam G.  
HR Manager  
Medical Devices  
Used the software for: 6-12 months

### "Poor Customer Service Experience"

June 11, 2020

3.0

Not a very pleasant experience when you ask for an additional customized report for eight months and it is not done yet.

Pros

It is user friendly at some points and it is very popular.

Cons

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce. It has been eight months and it is not done yet. It is impacting our HR and accounting system big time. The team that they outsource their job to, is not very competent even though I love to work with main Ceridian team. It is really difficult to make any changes. I have to call customer support for almost everything as I dont have access to so many things to do.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[KORONA POS](https://www.capterra.com/p/142520/KORONA/)

Reason for choosing Dayforce HCM

I honestly chose it because of the customer support that they promise to provide. I am very very disappointed and absolutely feel disrespected.

Review Source

MAC

Mary Ann C.  
Payroll Administrator  
Legal Services  
Used the software for: 2+ years

### "Dayforce after 4 years"

October 23, 2019

3.0

It brought HR, Payroll, Benefits into a more team oriented environment, which can be good. I think our implementation and overall experience would have been better if we weren’t rushed to go live.

Pros

Dayforce puts information into one platform, HR, Benefits, Payroll.

Cons

Functionality and reporting are clunky. It is hard to get information out and into one report. We have had to do more things manually, especially, in payroll than what we had to with a prior vendor.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Reason for choosing Dayforce HCM

It was a team vote and Dayforce had the most votes.

Review Source

DM

Danna M.  
Accounting/Payroll Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Leaping into the future..."

October 19, 2016

4.0

ABC Inoac previously utilized the Ceridian HPW platform solely for payroll management. Due to personnel changes and attrition over the years, we were down to only two users who could operate within HPW. As the obvious need for change was being discussed, we became aware of the Dayforce application and could not wait to see it first hand. From day one we knew this was the solution would best fit our needs and objectives. The implementation and go-live process was fairly seamless. With a great internal team and wonderful support from the Ceridian staff, we were able to navigate many custom programming issue in order to accommodate the many policies and processes already in place. The change has been largely well received by all employees. Within a couple months we were able to stop printing paper earning statements. This was a huge leap for our folks and not without some stress but has gone very well overall. We look forward to growing into the many features the application has to offer including attendance and document management.

Pros

Fairly seamless transition from HPW to Dayforce platform. We used to utilize a separate Kronos system for timekeeping so having timekeeping and payroll all in one application now is so much easier. Our HR and support staff are able to focus on other important issues rather than spend hours on timesheets. Utilizing the benefits functionality has been a bit of a transition but has gone very well. We look forward to a totally interactive open enrollment in 2017.

Cons

Implementation team changes caused some delays during configuration which ultimately cut into our testing timeline. This was a bit of an inconvenience but thanks to a great internal team, we were able to navigate the changes without jeopardizing the go-live of 1/1/16.

Review Source

BW

Bryan W.  
Senior Manager, IT & Operations  
Accounting  
Used the software for: 2+ years

### "Dayforce - A Terrific HCM Experience"

January 6, 2020

5.0

We love it, my controller loves it, and my HR manager cannot live without it. She considers it essential software.

Pros

Prior to using Dayforce, our staff relied upon our controller to manage their time off, sick days and other HR related issues. Dayforce not only allowed our controller to free up her time, but as promised, put the control back into our employees hands, empowering them to monitor their individual HR related tasks.

Cons

While excellent in it's functionality, some users complain about the slow load times. As a SASS based software, this may be a problem with my internet connection at busy times. In reality, this represents a very small problem, and is a very small price to pay for an otherwise excellent program.

Review Source

CJ

Crystal J.  
Director of Accounting  
Philanthropy  
Used the software for: 6-12 months

### "All in One Software Package for Your Time & Attendance, Payroll and Human Resource Needs"

January 19, 2018

4.0

Make the decision to choose Ceridian Dayforce! It's worth the investment.

Pros

Dayforce HCM is a one stop shop to handle our robust business needs. We have over 2,500 employees that work multiple jobs at multiple locations and needed a system to handle our Timekeeping, Scheduling and Payroll alongside our Recruiting, Onboarding and Performance Management needs. This system has great reporting features and the ability to create custom reports that meet specific business needs. Dayforce HCM also has the ability to create several different roles with different permissions and this functionality is a plus for the different management levels we have. I also love the workflow features throughout the system and the ability for forms to be created and routed to the appropriate approver to reduce some of our manual processes.

Cons

A new system always requires training and Dayforce HCM is the same. There is a plethora of training that should and needs to be completed to be able to fully use and appreciate all this software has to offer. Great news is Ceridian has a comprehensive training site which houses videos, instructor-led courses, MyPath (hands-on) training, etc. which will be great preparation to use this system.

Review Source

SY

Shantille Y.  
HR Assistant  
Research  
Used the software for: 2+ years

### "DayForce review "

October 3, 2023

5.0

Pros

DayForce has a lot of features and does a good job of transferring feeds over. They also have a lot of resources.

Cons

The tickets take a while to be resolved.

Review Source

Hara Beth C.  
Benefits Administrator  
  
Used the software for: 2+ years

### "I use it daily and I would say it is pretty user friendly"

April 4, 2018

3.0

Pros

I really the email notifications that it sends when someone has requested time away from work. It prompts you 2x daily that there are requests awaiting your approval

Cons

I am not a fan of the reporting functions. There are to many places that offer reporting, I prefer all reports set ups to be in one central location

Review Source

Agnes V.  
Project Manager  
Cosmetics  
Used the software for: 2+ years

### "great HRM system for medium to large corporations"

July 25, 2018

5.0

worked hours are logged and kept in a system, removes filling out paperwork for time off requests.

Pros

data management of hours work, vacation earned and banked and lieu hours. You are able to request days off on your virtual calendar which is then approved by your manager. Soft copies of your pay stub.

Cons

you have to scan in and out this is how they capture your time. sometimes the vacation earned is not up to date. Does not send notifications when a manager approves your time off request. If you make a mistake or change your date of your time off request after it has been submitted, it has to then be approved by your manager again before you can change it, this can be tedious.

Review Source

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