# Page 29 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Dayforce HCM the right Human Resources solution for you? Explore 1053 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1053)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

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Last updated March 13th, 2026

# Page 29 - Reviews of Dayforce HCM

## Showing most helpful reviews

Showing 701-725 of 1053 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LH

Lisa H.  
Global payroll manager  
Financial Services  
Used the software for: 6-12 months

### "Stay with ADP"

April 5, 2020

1.0

Implementation and functionality is awful

Pros

Pre Payroll Audits. That's about it. Cant seem to submit this without more details.

Cons

Not user friendly. Functionality is not up to standards of other softward.

Review Source

MR

Mohibur R.  
Lead  
Food & Beverages  
Used the software for: 1-2 years

### "Dayforce review"

July 16, 2019

5.0

Pros

Well organized, everything is easily accessible.

Cons

Everyday around 2 am dayforce stops working.

Review Source

Response from Dayforce

July 18, 2019

Hello Mohibur, Thank you kindly for your feedback. We are delighted to hear you're having a wonderful Dayforce experience and wish you continued success! Cheers, Michael

GZ

Ginny Z.  
Managing Director  
Airlines/Aviation  
Used the software for: Less than 6 months

### "New user revo"

October 3, 2023

5.0

Pros

Ease to implement, cloud based, one record for all employees.

Cons

Nothing yet………………………………………………………………………..

Review Source

CM

Carla M.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Force Pay"

July 16, 2021

4.0

Was a solid product.

Pros

Was pretty easy to move around in. Effective way to keep track of time for payroll.

Cons

Was an effective software to do payroll, nothing drastic to say was a con to the software.

Review Source

LL

Lisa L.  
Sr. Payroll Specialist  
Food & Beverages  
Used the software for: 1-2 years

### "Best HRIS/HCM software I’ve ever used...honestly"

October 17, 2018

5.0

I love Dayforce and Ceridian... they are a truly innovative company that values their employees as much as their customers... makes me wish I could work for them!

Pros

Ease of use, single database system, cloud based, continuously upgrading software to stay ahead of market trends, innovative

Cons

Currently switching to HTML instead of Silverlight and it is a little cumbersone but they are constantly improving speed and listen to customer feedback to make changes

Review Source

BM

Barbara M.  
HR Corp Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Love it!"

October 23, 2019

5.0

Pros

Dayforce is bring our organization and our HR team into the 21st century. Getting us out the spreadsheet purgatory and reducing time spent on administrative task to focus on our our internal customers... our employees.

Cons

Ease of use for our Spanish speaking employees that don’t have personal computers and emails to register the first time.

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Reason for choosing Dayforce HCM

How smart the system is. The dashboard. The ease of use. ONE SYSTEM not multiple systems talking to one another.

Review Source

VR

Verified Reviewer  
Member Services Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easiest payroll software to use"

August 29, 2018

5.0

Pros

Dayforce is much easier to use than our old human capital management software. Everyting from payroll to recruiting runs smoothly and effectively.

Cons

It can sometimes be difficult to navigate the desktop version for new users.

Review Source

EP

Erin P.  
Controller  
Automotive  
Used the software for: 2+ years

### "Review"

October 23, 2019

3.0

The software is fine. The Support side of things needs improved. We are in the process of implementing to another platform and it has not went well.

Pros

The navigation through the menu and the report writing is very simple.

Cons

Customer support. Entering a ticket and receiving a response takes to long. Need an actual contact person who can work with you immediately rather than weeks later to hear from the support ticket.

Reason for choosing Dayforce HCM

Corporate direction

Review Source

DM

Dave M.  
Global Implementation Manager  
Chemicals  
Used the software for: 1-2 years

### "Implementation Review"

October 23, 2019

3.0

Pros

Implementation internationally has had many challenges. Once Implemented, we have seen many benefits to the software however.

Cons

Implementation struggles and lack of cohesion between product team and implementation team

Review Source

KW

Karen W.  
Controller  
Medical Practice  
Used the software for: Less than 6 months

### "Horrible Software for reporting"

September 12, 2017

2.0

Oh, there's so much to say. Horrible software!

Cons

From the financial reporting side: Reports that are generated, are not in the correct Excel format. I have to manipulate EVERYTHING just to be able to use it. They don't have a work comp report, unless you want to pay them to create it, which we had to do. I just needed them to run SUTA expense with payroll, but not pay the tax to the state, since we have a trust. They can't handle that. So now, I'm stuck with no SUTA expense to record and Ceridian staff saying, the software doesn't support what we need. Basically, if it's something you need that doesn't fit them, forget about it. You are required to conform to them, not the other way around. They are not customer oriented at all. Customer support is severely lacking. Our implementation has not gone well, and we are not finished. It has been 5 months. The entire process has been extremely frustrating.

Review Source

MM

Mike M.  
Area Manager (Atlantic Canada)  
Retail  
Used the software for: 1-2 years

### "Dayforce review"

October 12, 2018

4.0

Pros

Easy to use, I can switch between my management and employee page. Very helpful when employees have payroll issues, I can quickly look into it.

Cons

Occasionally difficult to get back to the home page/list of employees

Review Source

SJ

Sierra J.  
Production assistant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great"

November 8, 2018

5.0

Pros

The ease of use is great everything is self explanatory keeps good track of hours and time requests

Cons

I dont like all the frequent maintenance repairs and the reponse time can be long sometimes lack of information

Review Source

WB

William B.  
Assistant Technology Coordinator  
Education Management  
Used the software for: 2+ years

### "Dayforce - Do Workers Really Want It?"

February 5, 2020

3.0

Dayforce is okay to use if you are choosing a system, but I think it enables the employer a little too much control.

Pros

Dayforce allows employers to communicate messages, schedules, etc. with their employees. Pretty much any work communication can be sent out with this.

Cons

The software is clunky and gives employers 24/7 communication to an employee, which I think breaks some boundaries. I think work communication needs to stay at work.

Review Source

Jermaine L P.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "Punching the Clock is Easy"

December 12, 2018

5.0

So far, it has beena great experience with this software

Pros

I like the ease of use and the features are easy to access, and the links are easy to click. If you need to make edits they are easy to do and save within the time clock function. Your time card is easily displayed

Cons

I do not have anything negative to say about this software so far.

Review Source

EL

Eric L.  
CFO  
Arts and Crafts  
Used the software for: 2+ years

### "Dayforce Review"

October 23, 2019

3.0

It’s is good but not great. There is plenty of room for improvement

Pros

Versatility, continuous product improvement

Cons

Lack of Intuitive Forms, The Tax Department Needs work, the software is still glitchy, dayforce focuses to much on bog companies now and doesn’t seem to cater to the market that got them where they are today.

Reason for choosing Dayforce HCM

It was the only product that could handle our complex payroll and compensation model

Review Source

EJ

Eric J.  
VP Customer Service  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Bad software"

July 25, 2018

3.0

Pros

Not Much good to say as a user. The interface looks nice, but is not user friendly. Not sure it is worth the integration.

Cons

Confusing wording. Constant alerts that you have to delete (who needs another inbox)? When you open the software, a pop up blocks the item you are trying to use (crazy). During pay period lockdowns, you can't do anything but still get reminders and alerts. Worse EVERY TIME YOU LEAVE IT SAYS YOU MIGHT LOSE YOUR WORK even though there is no save button.... what are you supposed to do? Leave it open and worry all the time?

Review Source

MK

Mike K.  
Payroll and HRIS Adminstrator  
Banking  
Used the software for: 6-12 months

### "Large Learning Curve"

June 2, 2017

4.0

Overall I do think it is a quality product, it just requires a lot of massaging to get out what you need.

Pros

Having benefits, payroll, (WFM), tax compliance, all in the same system is very useful. Changes are reflected instantly

Cons

Support is not worthy. The product seems very focused on retail and manufacturing companies and employers, such as mine, have to manipulate the system to work with our office staff who do not use time clocks or conform to schedules. A lot of 'upgrades are broken upon release and could use more internal testing before dropping them on customers.

Review Source

JH

Julia H.  
HR generalist  
Education Management  
Used the software for: 2+ years

### "I just want an ethnicity field"

October 17, 2018

4.0

Pros

I like that dayforce is constantly updating their software. Within 2 or 3 clicks you’re seeing the info you want.

Cons

There are certain fields that seem to be missing. There needs to be an ethnicity field that is viewable in the My HR screen.

Review Source

CH

Chris H.  
Security Supervisor  
Hospitality  
Used the software for: 6-12 months

### "Makes payroll easy"

July 31, 2021

5.0

Pros

The Dayforce platform is very easy to use. You can copy and paste shifts for all your colleagues which saves a lot of time.

Cons

There are no cons for this platform, as I find everything very simple to use.

Review Source

RK

Randi K.  
Payroll and benefits  
Real Estate  
Used the software for: 2+ years

### "Great product "

October 18, 2018

5.0

Overall very happy great people great product

Pros

I like the continuous calculation, the ability to change things At the last minute, and I love how dayforce takes care of the compliance.

Cons

Nothing it is a good product I wish I had more time to play in it

Review Source

JS

Jessica S.  
Payroll Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Payroll Producy Excellency "

October 17, 2018

5.0

Our business went live in 2014 with Dayforce. We worked through the initial hiccups and things are going great for Payroll at this time!!

Pros

I love that it is ONE system and that it is cloud based!

Cons

It isn’t always easy for a non systems analyst to make a change in Dayforce.

Review Source

VR

Verified Reviewer  
HR/Payroll Manager  
Education Management  
Used the software for: 1-2 years

### "Dayforce HCM Review"

October 17, 2018

4.0

Implementing was difficult but the support from our CSM has been wonderful.

Pros

Customizable and all in one system. User interface on employee side.

Cons

Recruitment module needs improvement and catch up with other ATS systems.

Review Source

BM

Brittney M.  
Payroll Manager  
Financial Services  
Used the software for: 1-2 years

### "SUPPORT"

October 23, 2019

3.0

Pros

Visually the product is great. Payroll processing is simple and easy.

Cons

Unfortunately we consistently have issues with supports knowledge of the software and ability to assist in a timely manner.

Review Source

CP

Carolyn P.  
Accounting specialist  
Civic & Social Organization  
Used the software for: 2+ years

### "Customer review"

October 18, 2018

5.0

Saving hours of time completing payroll and journal entries.

Pros

User friendly for our staff, people who aren’t computer savy . They can get what they need more independently.

Cons

Cannot always find the answers easily without looking all over the place.

Review Source

JR

Julie R.  
PR Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Dayforce"

October 16, 2018

4.0

Issues with entitlements has been one of the biggest obstacles.

Pros

I like the timesheets and WFM, it is very user friendly

Cons

Customer Service is what I like least, sometimes the response time can be several days.

Review Source

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