# Page 32 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Dayforce HCM the right Human Resources solution for you? Explore 1053 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1053)

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Last updated March 13th, 2026

# Page 32 - Reviews of Dayforce HCM

## Showing most helpful reviews

Showing 776-800 of 1053 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TT

Tammy T.  
Benefits Manager  
Legal Services  
Used the software for: 1-2 years

### "Great customization, but ease of use can be challenging."

July 9, 2018

4.0

Pros

I find that Dayforce allows for unlimited customization in your company setup and the newest upgrades are improving the look and feel of the software.

Cons

The system is not easy to use for the average layperson. It requires more indepth IT knowledge for general setup and operation than it's competition.

Review Source

BD

Brian D.  
Human Resources Manager  
Warehousing  
Used the software for: 6-12 months

### "A single platform for all users"

October 17, 2018

4.0

The process has worked well for us and the implementation was quick and it worked right away.

Pros

I like that it is a single platform for all employee data and interactions. It provides our employees and managers a unified look and way to view and manage pertinent information about their work and pay.

Cons

I feel like there are sections that are not intuitive. I do not like that the standard reports that are available within each section (timesheets) are not available in reports.

Review Source

AC

Adela C.  
Accounting Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Review"

October 18, 2018

5.0

2 yrs with day force and absolutely love it!

Pros

The option to have HR and payroll in one software with easy access

Cons

The reporting feature has limitations on topics

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: 2+ years

### "Ceridian Dayforce"

March 5, 2019

5.0

Pros

Ceridian Dayforce has all your HR needs in one place, and easy to use and user friendly.

Cons

It isn't so customizable for all situations, some things are just out of the box, the way they are.

Review Source

Response from Dayforce

March 6, 2019

We're so happy that you are enjoying your experience and really appreciate you taking the time to share your review. Very best, Victoria

RC

Rena C.  
Payroll  
Retail  
Used the software for: 2+ years

### "Payroll "

October 18, 2018

4.0

Very good

Pros

I like the payroll feature. It helps with knowing our payroll numbers earlier

Cons

Sometimes it is hard to understand the different fields

Review Source

JP

Jen P.  
Payroll Manager  
Hospitality  
Used the software for: 1-2 years

### "You will not be disappointed with Dayforce"

July 20, 2016

4.0

Pros

Dayforce HCM is the way to go. Once you have configured YOUR Dayforce to fit the needs of your company it saves time on payroll, time and attendance, benefits. The self-service module is easy even for users who are not "computer savvy". The icons in Dayforce tell you exactly what you need to know when dealing with time and attendance and where you problems or issues are. 24/7 support is available as well as online interactive training for ALL users which is extremely helpful.

Cons

The reporting is a little tough, however with a system upgrade coming up here soon it seems as if they really have listened to their customers complaints or ideas and reporting will be much easier.

Review Source

AL

Amber L.  
Retail Affiliate Care Agent  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick and Easy"

March 9, 2021

5.0

everyday schedule needs as well as monthly and annual document obtaining.

Pros

this software allows you to easily clock-in and out for the start/end of shifts as well as breaks, while also showing your wages, allowing you to leave a note for payroll/supervisor information. It also lets you access documents such as W2's and paystubs.

Cons

I don't like that downloading or saving certain documents are unable to do with PDF, but either way it is secure and easy to work around.

Review Source

CB

Carmella B.  
Payroll  
Machinery  
Used the software for: 2+ years

### "Great product"

October 17, 2018

5.0

Pros

One stop shop. I like the ability to have all modules in one software system with no integration

Cons

I dont have any negative comments to say

Review Source

NK

Nicole K.  
Payroll Analyst  
Financial Services  
Used the software for: 1-2 years

### "Dayforce and Technology "

October 18, 2018

4.0

I love the technology. It is very modern. I love that I can pick up the phone and call my payroll team and watch them make the change in real time

Pros

I love the real time payroll calculations.

Cons

I wish I knew more about the different settings and features. I feel like they could really benefit my firm, but I don’t know about them.

Review Source

CM

Carol M.  
Payroll Associate  
Financial Services  
Used the software for: 1-2 years

### "Costumer service"

October 18, 2018

4.0

We are with Dayforce for a year now. Good experience compared with last vendor but nots to improve. Lot of talking and processes but not much action

Pros

Technology . Dayforce technology is great. Continues calculation and real time results are a great tool

Cons

Customer service. We have managed service and we don’t think they deliver

Review Source

AJ

Abhijeet J.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Fast and Efficient"

January 14, 2023

4.0

Pros

It's super fast to get work done- whether that be submitting PTO requests or retrieving paycheck info. The website design is very intuitive.

Cons

Sometimes the SSO doesn't work right out of the bat but it could be related to the device or browser settings.

Review Source

RW

Roxanne W.  
Payroll specialist  
Accounting  
Used the software for: 1-2 years

### "Payroll"

October 17, 2018

4.0

Awesome softwear

Pros

Easy to use, cool features, user friendly

Cons

Functions dont always work consistently

Review Source

JJ

Jamie J.  
HR Director  
Banking  
Used the software for: 2+ years

### "Ceridian Dayforce Solution"

July 14, 2016

2.5

Pros

Ceridian stays on top of hot topics and changes that effect payroll on a State and Federal level. Like having the integration of the timeclock, payroll and HRIS systems together. Ability to review payrolls prior to a final submission.

Cons

Technical support wait time when calling in for issues. Support staff does not appear to be as knowledgeable as in the past. Some issues are resolved on the first call and at times the support individual is incorrect having to place another call in for the issue to be resolved.

Review Source

GB

Gage B.  
Dsp  
Hospital & Health Care  
Used the software for: 2+ years

### "Great "

December 5, 2018

5.0

Pros

Dayforce is a good app to use. I use ot every day at work

Cons

It takes some training to figure every thing out but once you do its great

Review Source

JK

Janet K.  
Payroll specialist  
Hospitality  
Used the software for: 6-12 months

### "Dayforce Special"

October 23, 2019

4.0

It has been rough.

Pros

The ease of Navigating the system. It is very pretty to look at.

Cons

That we are to be IT people. This makes it very difficult to do our Dailey job and program the system at the same time.

Reason for choosing Dayforce HCM

Management made the decision.

Review Source

AB

Ashley B.  
Excutive asst.  
Apparel & Fashion  
Used the software for: 1-2 years

### "Good "

January 9, 2019

4.0

Great

Pros

Sometimes I can’t remrmber my wrk schedule and having this app is very helpful.

Cons

I don’t like having to log in every time I need to check my schedule.

Review Source

Response from Dayforce

February 22, 2019

Hi Ashley, Thanks so much for your feedback! Your insight is very valuable and we appreciate you spending the time to share your experience. Very Best, Victoria

MM

Michelle M.  
Sr HRIS Analyst  
  
Used the software for: 6-12 months

### "Dayforce HCM is pushing HR technology in the right direction..."

June 22, 2016

4.0

Pros

Dayforce HCM is continuing to change and evolve and clients have had their voices heard in many instances. Ceridian has come to the table with open ears to hear the business case behind functionality needs and has proven that they will listen to clients needs and implement changes that make sense for both the client and the direction of Dayforce. Each release has improved the usability of the application and has made it more flexible to meeting different organizational needs.

Cons

The application is robust and allows for several different approaches to configuration. Because the product is relatively new and ever evolving, understanding all of the capabilities of the application and how the pieces work together can be a challenge when attempting to determine the best direction in configuration/implementation.

Review Source

MW

Melissa W.  
HR Manager  
Facilities Services  
Used the software for: 6-12 months

### "One stop shop"

October 23, 2019

5.0

Pros

This has been great to consolidate our multiple vendors into one platform. Easy to use, great support help.

Cons

In our industry, most of our employees are not computer savvy so it has been a challenge transitioning to all online services with them.

Review Source

RK

Robyn K.  
Director, People & Culture  
Hospitality  
Used the software for: 1-2 years

### "Ease of use"

October 17, 2018

5.0

Pros

User friendly and easy to train our employees

Cons

No complaints the software works great for us

Review Source

AP

Angie P.  
HR Manager  
Banking  
Used the software for: 1-2 years

### "Dayforce product review"

March 22, 2016

4.5

Pros

Very user friendly and easy to use, especially for employees who are proficient in technology. Timesheet and scheduling modules provide a great snap shot of employees approvals, balances and work schedule. One of my favorite features is the ability to delegate user access and privileges for holiday coverage.

Cons

Slow client solution response times. If you are requesting a special report or task, it can take awhile to have that request completed. I had to wait over a month for my custom compensation report. Solution response time for any issues that impact the business are a lot quicker (a couple of business days) however I would still prefer it was quicker.

Review Source

CS

Caitlynn S.  
Training & Development Specialist  
Medical Practice  
Used the software for: 6-12 months

### "Training Dayforce has been a simple process when you have a great product."

June 22, 2017

4.0

Pros

Dayforce caters to our needs. We can now do so much more than we could ever think of doing in our old HRIS system.

Cons

During our performance evaluations we had some trouble with the settings not being so customizable as we thought it would be.

Review Source

NB

Natalie B.  
HR  
  
Used the software for: 1-2 years

### "Easy to use after implementation issues"

August 17, 2017

4.0

Pros

Single log in for HR, time and attendance, schedules, and payroll. Everything flows nicely into other sections.

Cons

Implementation was a struggle. There were many problems with the team we were assigned but we are one year into using Ceridian and seem to have resolved 98% of them.

Review Source

VR

Verified Reviewer  
Independent Contractor  
Restaurants  
Used the software for: 6-12 months

### "Great Visual Use"

November 26, 2018

5.0

Pros

really user intuitive, easy to navigate and find my way

Cons

had some difficulty in managing the time away requests. also have issues getting notifications when I have system messages. i.e. approved time off

Review Source

KM

Karen M.  
HR Manager  
Aviation & Aerospace  
Used the software for: 6-12 months

### "HCM Review"

October 23, 2019

5.0

Pros

What I like most about the software is the Integrated modules.

Cons

One of the things I least like about the software is the delayed response time with customer support. In a few situations my issue has not been addressed in a timely fashion.

Review Source

KL

Kathryn L.  
HRIS Manager  
Retail  
Used the software for: 2+ years

### "Highly Configurable Product for Companies Looking for a Comprehensive HRIS"

September 23, 2017

4.0

In my experience, the strongest determining factor of successful utility of Dayforce is the knowledge of the administrator. Logical and intuitive, in the hands of someone who understands HRIS, the potential of Dayforce to drive business efficiency is endless.

Pros

The breadth of their features and the configurability offers endless solutions for businesses to drive best practices and innovation.

Cons

Sometimes modules are rolled out without being as "polished" as I would hope. They seem to roll out basics, relying on future upgrades to complete the more functional pieces.

Review Source

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