--- title: "Page 5 | Dayforce Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is Dayforce the right Human Resources solution for you? Explore 1065 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/205376/Dayforce-HCM/reviews/?page=5" page_type: "reviews" language: "en" publication_date: "2026-10-27" --- Dayforce 4.3 (1065) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 27th, 2026 # Page 5 - Reviews of Dayforce ## Showing most helpful reviews Showing 101-125 of 1065 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HRIS Used the software for: 3-5 years ### "Does the job" August 13, 2024 4.0 Generally positive. It's niche for certain industries, US or Canada are great. Pros Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing. Cons Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Growth & new automated payroll features. Review Source MR Melissa R. Human Resources Assistant Used the software for: 3-5 years ### "Dayforce is great!" October 11, 2023 5.0 Our overall experience has been great. Sometimes when there are updates or patches we have a few issues but they are fixed right away. Our integration went very well and we have no desire to discontinue using dayforce ever. Pros I liked the user friendliness, reliability, variety of excellent features, fairly easy integration, and responsiveness of the company. Cons There is sometimes a long gap between putting in a service ticket and getting a repair. It seems some of the outsourced IT representatives are not well versed with the software. Reasons for choosing Dayforce I know our company went with dayforce because it had the best features currently and their future integrations looked amazing as well. Review Source Enrique A. Vice President, Human Resources Used the software for: 3-5 years ### "Super powerful HRIS, but difficult to implement and maintain" October 5, 2023 4.0 Pros Dayforce does everything we need it to do: payroll, tax calculations, workforce management, time and attendance, document management. It's an incredibly powerful platform for managing and serving our employee population, and integrates well with other software platforms and applications including ERPs. Cons The implementation process required a level of resource commitment (both financial and personnel) that we weren't prepared for, so the timeline from kick-off to go-live had to be extended several times. The implementation ended up costing double what was budgeted, and took six more months than expected. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Dayforce Combination of cost and projected implementation schedule Review Source Director Used the software for: 3-5 years ### "Pros: Features and Functionality Cons: Support " September 22, 2023 4.0 We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely describe our experience as very positive. It's unfortunate that the support organization and their customer experience is not stronger. Pros Integrated modules across the HR suite, consistent logic and functionality for people managers and staff Cons Support has been inconsistent at best and frequently frustrating to the point its impacted HR team credibility. Switched from All HR tools in one system Reasons for choosing Dayforce Sales experience, understanding our needs and prioritizing them, features and functionality, price. Review Source Senior Payroll Manager Used the software for: 1-3 years ### "Thumbs Up from Payroll " November 6, 2024 5.0 Over the years it is better and better - as Dayforce has grown their ability to service the customer has grown Pros The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated Cons The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Dayforce Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. \[sensitive content hidden\] showed great compassion to us and the city of Las Vegas. Review Source Becky F. Software Developer Used the software for: 3-5 years ### "Optimizing human capital management with Dayforce" November 23, 2023 4.0 My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff. Pros Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system. Cons The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) We explored alternatives like Workday and BambooHR. Dayforce's comprehensive functionality, scalability, and intuitive design made it stand out from the competition. We made the transfer because the new system would allow us to centralize all of our human resources operations on a single platform. Review Source Vice President Marketing Used the software for: 1-3 years ### "Ceridian formulates our entire workforce" September 12, 2023 5.0 Dayforce WFM extends across the entire institution. It is our primary workforce management (WPM) tool, encompassing attendance in all its aspects: hourly employees identify their income through biological clocks; contract employees use the web clock function to account for their working time; all employees use the Time Away From Work (TAFW) function to submit leave requests. It is also used by human resources and payroll departments to manage time worked and paid time off. Pros I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks. Cons The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration. Review Source Payroll Manager Used the software for: Less than 1 year ### "So far we have survived." June 8, 2023 4.0 Implementation was a beast - allow yourselves more time or have more than 2 internal SMEs for the modules.Now that we are in there, it's great! Biggest complaint is customer service & the tax department. Pros Everything is in 1 place with only 1 log in - big improvement from before. Still in the learning curve, but everyone is warming up to it. Cons Reporting - you need a degree with xml to get it to the data presented how you want it.Customer service & Project Management - No one person to contact with a quick question & only allowed to call in if it is a severe question. It feels like their internal teams don't talk to each other (multiple SRSs for the same project with no notes or visibility). Tax questions can take 70+ days to get an acknowledgement... I understand everyone is understaffed but we are paying a premium to have our taxes handled & some continue to accrue penalties & interest due to a lack of response & ease of finding the information ourselves. Switched from We needed a consolidated system so we could have reporting in all areas of the employee life cycle. Reasons for choosing Dayforce After speaking with customers who have used both UKG & Ceridian, Ceridian was more consistent. Review Source Lillian G. Human Resources Generalist Used the software for: 3-5 years ### "One of the most advanced HRIS platforms" April 19, 2023 5.0 I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at. Pros Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt). Cons There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Dayforce serves as our principal HRIS, performing double duty as both our ATS and our performance and rewards management system. It's simple and straightforward to use. It's highly adaptable to meet our varied requirements. Review Source Jessica D. Game Programmer Used the software for: 1-3 years ### "Dayforce simplifies and accelerates the payroll processing" April 19, 2023 4.0 Dayforce is an excellent option for any enterprise-level business. If you're looking to fix a problem with the system's mainstay functionality—namely, payroll and related "pay logic”—I think Dayforce is your best bet. After making that call, you'll also see increased productivity from the other modules I mentioned. Pros Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time. Cons While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) In-depth data is available for reporting on the great majority of system modules. Almost every part of the system we use relies on this. Our company's compliance efforts have been greatly simplified by the availability of a persistent data trail. Review Source HR Data Analyst Used the software for: 1-3 years ### "Ceridian Dayforce" June 8, 2023 4.0 Overall, the experience has been great with our new team members being able to pick up the system quickly. The system does offer lots of functionality which we are always excited to build out. Pros Dayforce HCM does have a lot of useful features, such as the ability to onboard employees, manage compensation cycles allowing bonuses/raises to occur directly in the system based on manager input. The core offering are also useful with the employee profile and being able to access information quickly and easily. Integrating with our current processes was reasonable where we did require a few tweaks but often it did improve the process as a whole. Cons Features tend to be missing across a variety of modules, where it seemed like it was rushed to launch without thinking of the end users full needs. Tons of ideas are posted on the Aha portal mentioning differing product enhancements with almost no action from Ceridian for years, which is not a great customer experience especially when votes reach the hundreds or thousands. Ceridian needs to do a much better job at listening to their customers as other HCM systems have been better at this. Review Source BILLING AND INSURANCE SPECIALIST Used the software for: 3-5 years ### "Day force Time" November 13, 2024 4.0 For the most part I really like it and the accuracy. Pros Ease of clocking in and authorizing my time. Cons Receiving code in order to proceed can take a moment, at time Review Source HR Operations Manager HR Operations Manager Used the software for: 3-5 years ### "Complete and comprehensive HRIS" October 3, 2023 5.0 It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction. Pros The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff. Cons It should s starting to get pricey because of all the modules. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) They were terrible for HR Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Dayforce More comprehensive, particularly as it pertains to Project Code Management. Review Source LM LINE M. Payroll Manager Used the software for: 1-3 years ### "Dayforce HCM Review" October 30, 2023 5.0 Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers. Pros The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with. Cons Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together. Switched from [Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/) Our company needed more automation. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing Dayforce The implementation team was from Dayforce. It wasn't a 3rd party company doing the implementation. Review Source Director of HRIS & Analytics Used the software for: 3-5 years ### "Best HRIS System Available l!" October 9, 2023 5.0 Wonderful total system!! Pros All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish. Cons Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and features Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing Dayforce Cost, features, easy of use, value for money! Review Source Jeremy K. Payroll Lead Used the software for: 1-3 years ### "Good product" July 10, 2023 4.0 Implementation was not the easiest, system got sold to us as a easy transfer thinking it was a lift and shift however, we had to start from ground up setting everything up from scratch. We might have went with other vendors had we known that was the case. Pros The payroll module is great, especially if it's programmed properly Cons Great tool for payroll however , there are some limitations when it comes to programming punches for salaried ee's (autopsy) i.e using the punch clock for premiums Switched from legacy system was no longer supported Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Dayforce we were already with Ceridian Review Source Business Analyst Used the software for: 1-3 years ### "Dayforce one stop for HR/Payroll/Benfits/Learning" July 10, 2023 4.0 Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one Pros The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate Cons We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates Switched from [TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/) The technology was older and we are looking to continue to grow our book of business and wanted a HRIS / Payroll system that would be able to grow with us. Reasons for choosing Dayforce We would the best in class for both the HRIS and Payroll system Review Source WFM & HR Lead Used the software for: 3-5 years ### "Dayforce HCM" June 21, 2023 5.0 I love using Dayforce , the Account Management and support engagement is fantastic and I have never felt as part of a 3rd party as I do with Ceridian. They go the extra mile to partner with their customers. Pros Dayforce HCM provides a great selection of modules that fulfil every HR/Payroll need in a system landscape. The Dayforce team support companies to configure the system themselves by providing excellent mentoring and support rather than having to ask and pay for configuration each time you want to make a change. Cons The Organisational structure maintenance is not as seamless as other products, but new position management hierarchy solutions are being evolved by the product team all the time and they just need to provide extra support to move existing users to the new process. Reasons for choosing Dayforce The Workforce Management modules were far superior to other vendors and in a fast pace Retail industry we needed all the extra functionality and reporting Ceridian could offer. Review Source Project Implementation Lead and Systems Analyst Used the software for: 3-5 years ### "Love/Hate Relationship with Dayforce" June 21, 2023 3.0 Dayforce is a fine system to use, with various issues hidden throughout. While my least favourite is the customer support, Dayforce also has a multitude of ways to find solutions on your own to avoid contacting customer support and spending large amounts of the company's money.I find Dayforce great and frustrating; there are so many good features with Dayforce that I'm looking forward to using, but I do find the system to be pretty convoluted. In order to fix ONE thing, I have to go through two to three different outlets within the system to make sure those work before this one thing is fixed.I do wish I had more positive things to say about Dayforce, but it's not the worst system I've used. Pros Easy to use features for both manager and employee. It's sleek-looking and doesn't require a lot of effort to learn how to use Dayforce. We are currently implementing document management and it seems simple, but effective. Cons Customer support has been both helpful and lacking. Helpful because of the forums, but it's very hit and miss with a rep. Sometimes I am given someone who is very helpful, provides guides, or reasonable answers within a good amount of time.Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business). Review Source People Systems and Analytics Lead Used the software for: Less than 1 year ### "Dayforce HCM - Online Retailer" June 21, 2023 4.0 The implementation itself was very labour heavy and we vastly underestimated the amount of resource required for this task. However, the first payroll was a success and it has been widely adopted across our business with relatively few issues (and the vast majority are user error).The Dayforce community is fantastic. You can submit ideas for implementation as well as discuss and share ideas with other Dayforce users. It is a fully immersive system and experience working with Dayforce. Pros Dayforce HCM can be configured in just about any way, working around your company policies which was really important to us as a company. It has the capability to grow with us not just in the UK but globally and that was a big selling point. The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously. It's brought everything into one neat system for us and gives employees a huge amount of visibility over their pay which they haven't had previously. The opportunities (as with the available reports) within Dayforce are endless. Cons There are some basic features missing within Dayforce, ability to reset your own password or cancel your own holidays for example. The visibility for managers is also limiting and that can be difficult to manage.It is so intricately mapped that the slightest change can have the largest knock on effect and so you either need to be 100% confident with what you are doing or you constantly need to reach out for support. Everything you see and discuss when going through the procurement stage is basically a bolt on. But this isn't made clear from the off and it is an expensive product as every module has a PEPM cost. As the admin, I find it can be frustrating as the system is so huge it's difficult to be a master of the system. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Alternatives considered [Quinyx](https://www.capterra.com/p/221040/Quinyx/) Review Source Senior HR Manager Used the software for: 1-3 years ### "Fantastic payroll application!" June 21, 2023 5.0 The experience was great. The implementation team worked with me every step of the way and was there for the first 3 go-live payrolls. I cannot say enough about tech support - even during the exceedingly busy months of January and February you didn't wait long on hold to speak with someone. I wish all the other tech support companies I deal with for different applications were as good as they are! Pros I liked the ease of use - clocking in / out is not cumbersome with umpteen different steps. Data entry for my weekly payroll is quick - one screen does it all; no need to change screens. Especially love the fact that I can make employees inactive and not necessarily have to terminate them - our employees are divided between union and non-union > union employees come and go during the course of the year - it's easy to place them as 'inactive'. Cons The cost is more than what we had with our other Ceridian payroll product. We do get value for the money and as we build more components into the program, such as performance management, for example, it will be worth every penny. Switched from The product was no longer going to be supported and with our growth the way it has been, we needed a more robust payroll system. Reasons for choosing Dayforce We were familiar with Ceridian and the product sold itself. Review Source Josh M. Manager, HRBP Used the software for: 3-5 years ### "Dayforce HCM: Customize to Modernize" June 20, 2023 5.0 Dayforce has allowed us to streamline our processes in a better way while continuing to improve. Pros The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple. Cons Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing Dayforce Cost and system capability were the reasons we decided on Dayforce. Review Source Payroll Analyst Used the software for: 1-3 years ### "Dayforce (I love processing payroll in it)" April 24, 2023 5.0 Implementation of Dayforce is a big project. I did not feel like we rushed it, which was important. Training for the payroll system was easy to follow and critical. When I needed help from Support, I had it. Continued training is important to fill in knowledge gaps. Using Dayforce for processing payroll for 15 months has been so much easier than our prior system. Audits and reporting have helped to make the process more accurate. The number of errors has decreased due to how easy it is to very all entries. I continue to work to find efficiencies in our processes as well as help to provide training to leaders and employees. Pros Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless. Cons There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system. Switched from WFM was very cumbersome for payroll and time and attendance. The reporting was limited. Reasons for choosing Dayforce My experience using the system in a previous role was a big part of the decision to look at Dayforce. There was no other system which was considered. Review Source Accountant Used the software for: 3-5 years ### "My unique experience with DayForce HCM" March 17, 2023 5.0 Easy program is a powerful program in many aspects that saves you time and many applications, so it is a wonderful application Pros I liked the method of managing performance, managing benefits, the method of employment services, and how to reach employees. There are many methods that I really liked and I want to share them with everyone, and I really liked the ease of posting jobs, applying for them, and displaying applicants,It is a very easy-to-use application and I recommend you to try it Cons Payroll management system It does not work with large companies Review Source Alicia D. People Team Business Partner Used the software for: 1-3 years ### "Dayforce realistic review" February 20, 2023 4.0 It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn. Pros I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out. Cons You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Zenefits support was horrible and there were a lot of bugs and payroll issues. We outgrew Zenefits once we reached over 150 employees Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[TriNet PEO](https://www.capterra.com/p/192254/TriNet/) Reasons for choosing Dayforce They really sold their product well, but they weren’t exactly honest in their sales pitch about some things. The customization was the most appealing. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.