# Page 6 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Dayforce HCM the right Human Resources solution for you? Explore 1060 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews --- Dayforce HCM 4.3 (1060) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Dayforce HCM ## Showing most helpful reviews Showing 126-150 of 1060 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Benefits Specialist Retail Used the software for: 2+ years ### "All in one stop for HR needs" July 11, 2024 4.0 Pros Always innovative, updating, creating cool new products Cons Cost and quality of support services is where they fail Review Source MB Megan B. VP Operations Information Technology and Services Used the software for: 2+ years ### "Dayforce Review" May 21, 2024 4.0 Pros The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options. Cons Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while. Review Source BP Beena P. Server Hospitality Used the software for: 2+ years ### "Best app for your schedule view" April 1, 2025 5.0 Pros you can see your schedule online at the ease of your convenience. You can apply for leave online as well. Cons it is quite inconvenient that you need to change your password. Review Source VR Verified Reviewer Content strategist SEO (marketing digital) Marketing and Advertising Used the software for: 1-2 years ### "Dayforce HCM, un logiciel idéal pour la gestion des tâches de marketing liées aux RH" September 8, 2023 5.0 En bref, Dayforce HCM est une solution puissante pour la gestion des ressources humaines et des effectifs. La plateforme peut avoir un impact sur les activités de marketing liées aux ressources humaines. En revanche, elle n'est pas adaptée aux fonctions plus larges de marketing numérique. Les entreprises doivent évaluer leurs besoins spécifiques en matière de ressources humaines et de marketing pour déterminer si l'outil convient à leurs exigences. Pros Dayforce HCM est un logiciel convivial, sécurisé et agréable à utiliser pour gérer les tâches de marketing liées aux ressources humaines d'une organisation. Je le recommande à toutes les entreprises qui recherchent un outil plurifonctionnel dédié au service RH. La plateforme s'occupe à la fois de la paie, le suivi des heures et des présences, la gestion des avantages sociaux et la gestion des talents. Elle permet ainsi de rationaliser les processus RH. En outre, il s'agit d'un outil professionnel qui peut s'intégrer à d'autres systèmes d'entreprise, tels que les logiciels de comptabilité. Cet avantage permet d'améliorer la précision des données et l'efficacité des tâches de marketing liées aux ressources humaines. Cons Dayforce HCM est un logiciel efficace pour traiter des informations sur les salariés et peut etre utiliser à des fins de marketing. Cependant, le logiciel a des fonctionnalités marketing limitées. Même s'il propose à l'utilisateur certaines fonctions de base pour la communication avec des employés, l'outil ne peut pas s'occuper des campagnes marketing plus avancées. Review Source VR Verified Reviewer Senior HR Generalist Non-Profit Organization Management Used the software for: 2+ years ### "Great HRIS Product!" September 8, 2023 5.0 Overall, Experience is great; they are responsive and have a community of users who help one another and share best practices. Pros Although we currently do not have all the features available, Dayforce has allowed for streamlined processes and even automated some processes. Cons Nothing at this time. I have enjoyed using the software. Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Review Source CV Celeste V. Human Resources Manager Computer Software Used the software for: 6-12 months ### "Frustration & Disappointment" November 2, 2023 1.0 Pros I cannot think of a single thing that I like about Dayforce. Cons Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity. Review Source MF Mary F. Sr Accountant & Payroll Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Six Years with Dayforce " October 14, 2023 3.0 Pros The routine basics of setting up payroll including any adjustments for each pay period works smoothly. The audit features in the system highlight issues that should be looked at more closely before committing the pay. I like the export feature within the payroll process and use it to complete most analyses needed. Cons Other than standard reports, I feel that creating specialized reports has too many complications. I also think that adding/editing the General Ledger setup is too complex. Review Source Carlos M. Director, Product Partnerships Real Estate Used the software for: 6-12 months ### "Dayforce enhances the ability to improve customer projects" October 9, 2023 5.0 We needed a performance management tool to manage compensation, human resources, time and attendance, and this year we will begin using Dayforce for these purposes. Because the company has many locations and a diverse range of user skills, Dayforce is simple for employees to use and understand. HR and payroll administrators are comfortable using it for their daily tasks. Dayforce aims to improve the quality of its system for users and the experience they have. Updates are constantly being made to incorporate new features and enhancements, as well as troubleshooting. The operational Dayforce tasks that you have the ability to perform normally are those that you choose to launch; if they are not beneficial to the tasks you have, you may want to leave most of the tasks turned off. Pros The moment I have a complication, my support point deals with it correctly and with great accuracy. Dayforce offers a lot of training by video or under the guidance of a professional. These are very helpful to go back over or in case I want to run a new feature. Features are constantly being updated and enhancements added to features; some of which are user suggestions. We do not turn to IT services for assistance with Dayforce; any complications are handled by myself, the HRIS administrator, and assistance with Dayforce as needed. Cons There are some complications with custom reporting; in general, if they require a modification, such as adding a field, there is likely to be a fee to do so. Review Source Alan B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Dayforce makes user experience, reporting, and payroll processing easy" September 11, 2023 4.0 Dayforce's ongoing calculating options and support for large payroll batches are invaluable. I am relieved to have the ability to provide timely salary spending reports to upper management. Pros In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus. Cons I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) The fact that Dayforce keeps all of my most important work in one place is a major time saver. What I need is easy to locate, and I don't even need help getting started. Review Source Angelica E. HR Generalist- Benefits Hospital & Health Care Used the software for: 1-2 years ### "INSIGHTS2023 Review of importance of HCM" October 14, 2023 4.0 I realized the new enrollment for web and mobile is what I have been looking for. Open enrollment doesn't have to be boring and with the new platform it captures employees eyes and keeps them engaged. Pros The 1 on 1 meetings with the Dayforce reps onsight allowed me to quickly find a resolution to my OE 2024. I felt like a big weight was lifted when \[sensitive content hidden\] assisted me with my issues. Cons I would like to see a way to copy an enrollment in the test environment to production once it has been tested. Review Source Melinda W. Corporate Compensation, Payroll and Benefits Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Dayforce HCM" August 8, 2023 5.0 I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional. Pros Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment. Cons Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost played a big part of it. But mostly it was the integration. With ADP everything was modular and relied on uploads from one module to another. With Dayforce, the integration is seamless. Review Source DP Diana P. HR/Benefits Manager Hospitality Used the software for: 2+ years ### "Dayforce Review" September 22, 2023 4.0 Overall I enjoy using Dayforce HCM. I do a lot of the set up for our organization and finding the direction/guidance needed using the Dayforce support system is very helpful. I also use the people feature on a daily basis as well as benefits. The product evolves with the times and is constantly being upgrading with new features. Pros Dayforce has an ease of use, moving around the different functions available in the people feature such as Work, Personal, Employment, Payroll, everything you need is at your fingertips Cons Reports can be difficult to build and sometimes getting the exact information you need all in one report can be cumbersome. Reason for choosing Dayforce HCM Because we were already using the Ceridian product it made sense to go with the Ceridian Dayforce Review Source JM Jeffrey M. executive director Non-Profit Organization Management Used the software for: 2+ years ### "We use Dayforce for all our payroll activities. " August 4, 2023 5.0 Our entire organization has been using Dayforce now for several years. It is user friendly and can be learned quickly even by our employees who are not very tech savvy. Pros Dayforce is a "one for all" program that handles all of our workforce time tracking and scheduling needs. Cons I have found that management approvals through the app are not quite as easy as they are online. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce HCM Dayforce is much easier for our employees to use and to learn. It also has more areas we can customize to meet our payroll needs. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Dayforce had more features and was easier for the end user to navigate. Review Source MR Melissa R. Director of Compensation Hospitality Used the software for: 2+ years ### "Why choose Dayforce?" October 5, 2023 5.0 Overall, Dayforce has been able to meet our needs and our support team is always available when questions come up. Our TAM has made the transition to Dayforce as well as our day to day issues n opportunity to learn and resolve instead of pain points that frustrate us. Pros Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting. Cons If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents. Review Source ER Erika R. Director, HR Systems & Operations Building Materials Used the software for: 1-2 years ### "Creating a partnership for the 21st century and beyond!" June 8, 2023 5.0 For the first time, we are able to provide our Executive team an HR Scorecard with data that is trusted. Because the system is fully integrated each process can feed the next. For example, Salary Planning is completed after performance reviews. The performance ratings pull into the compensation planning feature, which when completed and approved, get posted to payroll without human intervention or possibility of data entry errors. When errors affect employee data and pay, we are not providing the best employee experience. This system mitigated the risk of errors with the ability to integrate so many of our HR processes. Pros We came from an environment that used 7 different systems and did not integrate well. Dayforce's fully integrated HRMS has made a wolrd of difference within our organization. Not only has it alleviated administrative burden on HR, but our managers have more information at their fingertips that allows them to make sound decisions and perform efficiently. Cons I can't say that there is a feature that I like least. We implemented the full suite (minus benefit administration) at the same time, so there is definitely a learning curve when configuring that many modules at the same time. In fact, there are modules that we are still learning the full capabilities of and have yet to fully maximize every aspect of this system. Reason for choosing Dayforce HCM Dayforce HCM provided a more robust system than their competitor; additionally, Dayforce HCM was rated higher in system security and data protection. Dayforce HCM outperformed the competition throughout the due diligence process and partnered to with us to ensure that we had all of the information necessary to make the right choice. Dayforce HCM has and continue to change the way in which we work for the better each and every day. Review Source AS Amber S. Manager, Payroll and HRIS Non-Profit Organization Management Used the software for: 2+ years ### "Dayforce User/Admin 5+ years " February 28, 2024 4.0 Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on leaving anytime soon! Pros I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use. We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees. Cons We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce HCM The ease of use as well as the full suite of modules available in one system Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) We had several issues with UKG (formally UltiPro) including compliance issues Review Source DK Dhivya K. Director of HRIS, North America Transportation/Trucking/Railroad Used the software for: 2+ years ### "My thoughts about Dayforce being an employee and a customer" October 4, 2023 5.0 Dayforce is a company that has very high standards for themselves, they keep continuously innovating themselves and are uphold the ideals of a company that stands by "Makes work life better" Pros Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules Cons Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Their continuous commitment to excellence and being a partner all the way Review Source Amanda G. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "I appreciate how easy it is to commit payroll using Ceridian" September 18, 2023 4.0 It's aesthetically pleasing and uncluttered. Instantaneous and efficient payroll processing. I like that it always seeks for new and better features. Many of our company's manual processes have been eliminated thanks to Ceridan Dayforce. Pros Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board. Cons I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) As a result of implementing Dayforce as our HRIS, we have eliminated the need for paper records. Our employees now have complete access to their own data and time thanks to the portal and app. Review Source MR Melissa R. Human Resources Assistant Education Management Used the software for: 2+ years ### "Dayforce is great!" October 10, 2023 5.0 Our overall experience has been great. Sometimes when there are updates or patches we have a few issues but they are fixed right away. Our integration went very well and we have no desire to discontinue using dayforce ever. Pros I liked the user friendliness, reliability, variety of excellent features, fairly easy integration, and responsiveness of the company. Cons There is sometimes a long gap between putting in a service ticket and getting a repair. It seems some of the outsourced IT representatives are not well versed with the software. Reason for choosing Dayforce HCM I know our company went with dayforce because it had the best features currently and their future integrations looked amazing as well. Review Source Enrique A. Vice President, Human Resources Construction Used the software for: 2+ years ### "Super powerful HRIS, but difficult to implement and maintain" October 4, 2023 4.0 Pros Dayforce does everything we need it to do: payroll, tax calculations, workforce management, time and attendance, document management. It's an incredibly powerful platform for managing and serving our employee population, and integrates well with other software platforms and applications including ERPs. Cons The implementation process required a level of resource commitment (both financial and personnel) that we weren't prepared for, so the timeline from kick-off to go-live had to be extended several times. The implementation ended up costing double what was budgeted, and took six more months than expected. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Dayforce HCM Combination of cost and projected implementation schedule Review Source NG Nicholas G. Director Pharmaceuticals Used the software for: 2+ years ### "Pros: Features and Functionality Cons: Support " September 21, 2023 4.0 We are reasonably happy. When we don't need to engage Ceridian's support team, we would likely describe our experience as very positive. It's unfortunate that the support organization and their customer experience is not stronger. Pros Integrated modules across the HR suite, consistent logic and functionality for people managers and staff Cons Support has been inconsistent at best and frequently frustrating to the point its impacted HR team credibility. Reason for choosing Dayforce HCM Sales experience, understanding our needs and prioritizing them, features and functionality, price. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 2+ years ### "Optimizing human capital management with Dayforce" November 20, 2023 4.0 My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff. Pros Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system. Cons The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) We explored alternatives like Workday and BambooHR. Dayforce's comprehensive functionality, scalability, and intuitive design made it stand out from the competition. We made the transfer because the new system would allow us to centralize all of our human resources operations on a single platform. Review Source Teresa Aminta C. Vice President Marketing Construction Used the software for: 1-2 years ### "Ceridian formulates our entire workforce" September 11, 2023 5.0 Dayforce WFM extends across the entire institution. It is our primary workforce management (WPM) tool, encompassing attendance in all its aspects: hourly employees identify their income through biological clocks; contract employees use the web clock function to account for their working time; all employees use the Time Away From Work (TAFW) function to submit leave requests. It is also used by human resources and payroll departments to manage time worked and paid time off. Pros I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks. Cons The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration. Review Source TK Tatiana K. Payroll Manager Chemicals Used the software for: 6-12 months ### "So far we have survived." June 7, 2023 4.0 Implementation was a beast - allow yourselves more time or have more than 2 internal SMEs for the modules.Now that we are in there, it's great! Biggest complaint is customer service & the tax department. Pros Everything is in 1 place with only 1 log in - big improvement from before. Still in the learning curve, but everyone is warming up to it. Cons Reporting - you need a degree with xml to get it to the data presented how you want it.Customer service & Project Management - No one person to contact with a quick question & only allowed to call in if it is a severe question. It feels like their internal teams don't talk to each other (multiple SRSs for the same project with no notes or visibility). Tax questions can take 70+ days to get an acknowledgement... I understand everyone is understaffed but we are paying a premium to have our taxes handled & some continue to accrue penalties & interest due to a lack of response & ease of finding the information ourselves. Reason for choosing Dayforce HCM After speaking with customers who have used both UKG & Ceridian, Ceridian was more consistent. Review Source Lillian G. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "One of the most advanced HRIS platforms" April 18, 2023 5.0 I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at. Pros Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt). Cons There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Dayforce serves as our principal HRIS, performing double duty as both our ATS and our performance and rewards management system. It's simple and straightforward to use. It's highly adaptable to meet our varied requirements. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.