# Page 7 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Dayforce HCM the right Human Resources solution for you? Explore 1060 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews

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Dayforce HCM

4.3 (1060)

[View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Dayforce HCM

## Showing most helpful reviews

Showing 151-175 of 1060 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

Teresa Aminta C.  
Vice President Marketing  
Construction  
Used the software for: 1-2 years

### "Ceridian formulates our entire workforce"

September 11, 2023

5.0

Dayforce WFM extends across the entire institution. It is our primary workforce management (WPM) tool, encompassing attendance in all its aspects: hourly employees identify their income through biological clocks; contract employees use the web clock function to account for their working time; all employees use the Time Away From Work (TAFW) function to submit leave requests. It is also used by human resources and payroll departments to manage time worked and paid time off.

Pros

I attended the new Dayforce FIT meeting as part of this year's Insights conference. You have significantly increased your ability to make changes to your product layout without the need to open many support tickets, this translates into significant savings. The attendance subsystem has decreased the amount of supplementary manual documents, such as spreadsheets, and has additionally gifted supervisors with an aid to observe the sum of points in real time, rather than waiting for a report to be finished and distributed in the week or month. We have 6 different handles, each with a different pay period end time and a different number of payments. Dayforce is able to accommodate different varieties without any drawbacks.

Cons

The TAFW shard does not yet offer the ability to restrict the login of those who are not exempt to be able to perform tasks for their own interest. I would love to see Dayforce incorporate an FMLA add-on. Most of the information regarding specific tracking is already within the system. We conclude that it is better to continue with the written procedure or find a stand-alone program to assist with the complicated administration.

Review Source

TK

Tatiana K.  
Payroll Manager  
Chemicals  
Used the software for: 6-12 months

### "So far we have survived."

June 7, 2023

4.0

Implementation was a beast - allow yourselves more time or have more than 2 internal SMEs for the modules.Now that we are in there, it's great! Biggest complaint is customer service & the tax department.

Pros

Everything is in 1 place with only 1 log in - big improvement from before. Still in the learning curve, but everyone is warming up to it.

Cons

Reporting - you need a degree with xml to get it to the data presented how you want it.Customer service & Project Management - No one person to contact with a quick question & only allowed to call in if it is a severe question. It feels like their internal teams don't talk to each other (multiple SRSs for the same project with no notes or visibility). Tax questions can take 70+ days to get an acknowledgement... I understand everyone is understaffed but we are paying a premium to have our taxes handled & some continue to accrue penalties & interest due to a lack of response & ease of finding the information ourselves.

Reason for choosing Dayforce HCM

After speaking with customers who have used both UKG & Ceridian, Ceridian was more consistent.

Review Source

Lillian G.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "One of the most advanced HRIS platforms"

April 18, 2023

5.0

I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.

Pros

Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).

Cons

There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Dayforce serves as our principal HRIS, performing double duty as both our ATS and our performance and rewards management system. It's simple and straightforward to use. It's highly adaptable to meet our varied requirements.

Review Source

Jessica D.  
Game Programmer  
Computer Software  
Used the software for: 1-2 years

### "Dayforce simplifies and accelerates the payroll processing"

April 18, 2023

4.0

Dayforce is an excellent option for any enterprise-level business. If you're looking to fix a problem with the system's mainstay functionality—namely, payroll and related "pay logic”—I think Dayforce is your best bet. After making that call, you'll also see increased productivity from the other modules I mentioned.

Pros

Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time.

Cons

While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal.

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

In-depth data is available for reporting on the great majority of system modules. Almost every part of the system we use relies on this. Our company's compliance efforts have been greatly simplified by the availability of a persistent data trail.

Review Source

JK

Jazmine K.  
Customer service associate  
Telecommunications  
Used the software for: 2+ years

### "Dayforce management "

June 10, 2024

4.0

Pros

I love to see my paystubs and daily hours

Cons

When the system is down and we cant access important tasks

Review Source

ZL

Zach L.  
HR Data Analyst  
Insurance  
Used the software for: 1-2 years

### "Ceridian Dayforce"

June 7, 2023

4.0

Overall, the experience has been great with our new team members being able to pick up the system quickly. The system does offer lots of functionality which we are always excited to build out.

Pros

Dayforce HCM does have a lot of useful features, such as the ability to onboard employees, manage compensation cycles allowing bonuses/raises to occur directly in the system based on manager input. The core offering are also useful with the employee profile and being able to access information quickly and easily. Integrating with our current processes was reasonable where we did require a few tweaks but often it did improve the process as a whole.

Cons

Features tend to be missing across a variety of modules, where it seemed like it was rushed to launch without thinking of the end users full needs. Tons of ideas are posted on the Aha portal mentioning differing product enhancements with almost no action from Ceridian for years, which is not a great customer experience especially when votes reach the hundreds or thousands. Ceridian needs to do a much better job at listening to their customers as other HCM systems have been better at this.

Review Source

VR

Verified Reviewer  
HR Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Complete and comprehensive HRIS"

October 2, 2023

5.0

It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.

Pros

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Cons

It should s starting to get pricey because of all the modules.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Dayforce HCM

More comprehensive, particularly as it pertains to Project Code Management.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

They were terrible for HR

Review Source

LM

Line M.  
Payroll Manager  
Insurance  
Used the software for: 1-2 years

### "Dayforce HCM Review"

October 23, 2023

5.0

Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Pros

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

The implementation team was from Dayforce. It wasn't a 3rd party company doing the implementation.

Switched from

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)

Our company needed more automation.

Review Source

Bayo A.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "One solution for HR, payroll and scheduling needs"

January 10, 2022

4.0

My overall experience has been wonderful. I and the company have been able to achieve many tasks conveniently with the software and it has increased our growth.

Pros

The most beneficial feature is that it solves many problems together which has helped my company from importing data or worrying about data dropping off when using different softwares.

Cons

The implementation process was difficult for us to navigate at some point. That's something they can work on in order to make the software easy to use even for beginners.

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

I made the switch because I needed a software that would accommodate more data and perform multiple functions.

Review Source

Josh M.  
Manager, HRBP  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Dayforce HCM: Customize to Modernize"

June 19, 2023

5.0

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Pros

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Cons

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

Cost and system capability were the reasons we decided on Dayforce.

Review Source

LM

Linda M.  
Project Implementation Lead and Systems Analyst  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Love/Hate Relationship with Dayforce"

June 20, 2023

3.0

Dayforce is a fine system to use, with various issues hidden throughout. While my least favourite is the customer support, Dayforce also has a multitude of ways to find solutions on your own to avoid contacting customer support and spending large amounts of the company's money.I find Dayforce great and frustrating; there are so many good features with Dayforce that I'm looking forward to using, but I do find the system to be pretty convoluted. In order to fix ONE thing, I have to go through two to three different outlets within the system to make sure those work before this one thing is fixed.I do wish I had more positive things to say about Dayforce, but it's not the worst system I've used.

Pros

Easy to use features for both manager and employee. It's sleek-looking and doesn't require a lot of effort to learn how to use Dayforce. We are currently implementing document management and it seems simple, but effective.

Cons

Customer support has been both helpful and lacking. Helpful because of the forums, but it's very hit and miss with a rep. Sometimes I am given someone who is very helpful, provides guides, or reasonable answers within a good amount of time.Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business).

Review Source

ESD

Elhadj Sadou D.  
Ingénieur avant vente chez E-cash guinée  
Accounting  
Used the software for: 2+ years

### "My opinion on Dayforce HCM software: a complete solution for human resources management"

February 15, 2023

4.0

Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.

Pros

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Cons

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

Review Source

AD

Alicia D.  
People Team Business Partner  
Computer Software  
Used the software for: 1-2 years

### "Dayforce realistic review"

February 17, 2023

4.0

It’s a great tool and an upgrade compared to our old system. It is definitely for a larger company. I like a lot of the customizable features but the system isn’t super intuitive and it’s not the easiest to learn.

Pros

I really enjoy some of the features like Dayforce Hub, Performance Management and Engagement. They are all customizable and easy to figure out.

Cons

You have to learn how to set up everything yourself. If there is an issue Dayforce doesn’t fix it for you, they guide you on how to fix it. Also there are costa associated with every change you make

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[TriNet](https://www.capterra.com/p/192254/TriNet/)

Reason for choosing Dayforce HCM

They really sold their product well, but they weren’t exactly honest in their sales pitch about some things. The customization was the most appealing.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Zenefits support was horrible and there were a lot of bugs and payroll issues. We outgrew Zenefits once we reached over 150 employees

Review Source

JG

Julie G.  
WFM & HR Lead  
Retail  
Used the software for: 2+ years

### "Dayforce HCM"

June 20, 2023

5.0

I love using Dayforce , the Account Management and support engagement is fantastic and I have never felt as part of a 3rd party as I do with Ceridian. They go the extra mile to partner with their customers.

Pros

Dayforce HCM provides a great selection of modules that fulfil every HR/Payroll need in a system landscape. The Dayforce team support companies to configure the system themselves by providing excellent mentoring and support rather than having to ask and pay for configuration each time you want to make a change.

Cons

The Organisational structure maintenance is not as seamless as other products, but new position management hierarchy solutions are being evolved by the product team all the time and they just need to provide extra support to move existing users to the new process.

Reason for choosing Dayforce HCM

The Workforce Management modules were far superior to other vendors and in a fast pace Retail industry we needed all the extra functionality and reporting Ceridian could offer.

Review Source

NG

Nicole G.  
Server  
Restaurants  
Used the software for: 6-12 months

### "Dayforce Is great for all companies "

July 29, 2022

5.0

I believe that dayforce is helping companies be more productive by taking care of all the employees needs from one app without making the employee having to always ask for the mangers time to answer all the questions dayforce can answer for you .

Pros

I like that you are able to see which employees are in the roster and what position they are in . I like the feature where you can check all your days and when you work and when your off . I also like that you can check your vacation/sick pay easily by pressing one button instead of having to go ask the manager. You are able to easily edit your availability .

Cons

The hardest thing about the app is that you can’t edit you availability the same week of it locks it .

Review Source

Laurie Y.  
Business Analyst  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Dayforce one stop for HR/Payroll/Benfits/Learning"

July 7, 2023

4.0

Overall we have been please with Open Enrollments this allowed us to eliminate the need for a third party vendor for our internal employees. The Learning Management systems and the ability to a HRIS and payroll system in one

Pros

The ability to process Payroll within a HRIS systems. We were looking at a system that would meet the middle office needs for HR and Payroll.The user interface is fantastic and it is very easy for the employees to navigate

Cons

We were disappointed in the timekeeping feature since we were hoping to use this module but at the time of implementation it was unable to handle an employee with multiple work assignments with different pay rates

Reason for choosing Dayforce HCM

We would the best in class for both the HRIS and Payroll system

Switched from

[TempWorks Software](https://www.capterra.com/p/82610/TempWorks-Software/)

The technology was older and we are looking to continue to grow our book of business and wanted a HRIS / Payroll system that would be able to grow with us.

Review Source

BD

Becky D.  
Payroll Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Dayforce (I love processing payroll in it)"

April 20, 2023

5.0

Implementation of Dayforce is a big project. I did not feel like we rushed it, which was important. Training for the payroll system was easy to follow and critical. When I needed help from Support, I had it. Continued training is important to fill in knowledge gaps. Using Dayforce for processing payroll for 15 months has been so much easier than our prior system. Audits and reporting have helped to make the process more accurate. The number of errors has decreased due to how easy it is to very all entries. I continue to work to find efficiencies in our processes as well as help to provide training to leaders and employees.

Pros

Processing payroll is so much easier and less time consuming. making change and verifying the update takes minimal time. Auditing and reporting for payroll has been simplified. Having HR and payroll in one integrated system helps to make employee changes seamless.

Cons

There is a lot of things the system can do for us. It will take time to determine what we want to use. Learning will be ongoing for the entire time I use the system.

Reason for choosing Dayforce HCM

My experience using the system in a previous role was a big part of the decision to look at Dayforce. There was no other system which was considered.

Review Source

VR

Verified Reviewer  
Director of Human Resources  
Hospital & Health Care  
Used the software for: 1-2 years

### "Dayforce has completely changed how we do life at Kern Health Systems HR."

October 19, 2017

5.0

HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.

Pros

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Cons

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Review Source

Mostafa B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "My unique experience with DayForce HCM"

March 17, 2023

5.0

Easy program is a powerful program in many aspects that saves you time and many applications, so it is a wonderful application

Pros

I liked the method of managing performance, managing benefits, the method of employment services, and how to reach employees. There are many methods that I really liked and I want to share them with everyone, and I really liked the ease of posting jobs, applying for them, and displaying applicants,It is a very easy-to-use application and I recommend you to try it

Cons

Payroll management system It does not work with large companies

Review Source

Cheryl W.  
HR Director - Americas  
Automotive  
Used the software for: 2+ years

### "Dayforce to the Rescue"

January 31, 2023

5.0

We have saved serveral trees with the use of Dayforce. The onboarding process is easier to engage in from the employee, managers, and support personnel.

Pros

Dayforce is a very robust system with a single record. I like having one system to send managers, supervisors and employees to use for all of our HR and payroll needs.

Cons

I would like to see enhancements in job descriptions in the Org Setup area of Dayforce.

Reason for choosing Dayforce HCM

The roadmap of the future was more defined with Dayforce.

Review Source

KM

Kirsty M.  
People Systems and Analytics Lead  
Retail  
Used the software for: Less than 6 months

### "Dayforce HCM - Online Retailer"

June 20, 2023

4.0

The implementation itself was very labour heavy and we vastly underestimated the amount of resource required for this task. However, the first payroll was a success and it has been widely adopted across our business with relatively few issues (and the vast majority are user error).The Dayforce community is fantastic. You can submit ideas for implementation as well as discuss and share ideas with other Dayforce users. It is a fully immersive system and experience working with Dayforce.

Pros

Dayforce HCM can be configured in just about any way, working around your company policies which was really important to us as a company. It has the capability to grow with us not just in the UK but globally and that was a big selling point. The payroll suite has transformed our payroll process - we no longer have any need to do time forecasting for early cut off, we can do our full reporting within 1 day compared to 3/4 days previously. It's brought everything into one neat system for us and gives employees a huge amount of visibility over their pay which they haven't had previously. The opportunities (as with the available reports) within Dayforce are endless.

Cons

There are some basic features missing within Dayforce, ability to reset your own password or cancel your own holidays for example. The visibility for managers is also limiting and that can be difficult to manage.It is so intricately mapped that the slightest change can have the largest knock on effect and so you either need to be 100% confident with what you are doing or you constantly need to reach out for support. Everything you see and discuss when going through the procurement stage is basically a bolt on. But this isn't made clear from the off and it is an expensive product as every module has a PEPM cost. As the admin, I find it can be frustrating as the system is so huge it's difficult to be a master of the system.

Alternatives considered

[Quinyx](https://www.capterra.com/p/221040/Quinyx/)

Review Source

Jeremy K.  
Payroll Lead  
Pharmaceuticals  
Used the software for: 1-2 years

### "Good product"

July 7, 2023

4.0

Implementation was not the easiest, system got sold to us as a easy transfer thinking it was a lift and shift however, we had to start from ground up setting everything up from scratch. We might have went with other vendors had we known that was the case.

Pros

The payroll module is great, especially if it's programmed properly

Cons

Great tool for payroll however , there are some limitations when it comes to programming punches for salaried ee's (autopsy) i.e using the punch clock for premiums

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce HCM

we were already with Ceridian

Review Source

Danielle M.  
Director of HRIS & Analytics  
Information Technology and Services  
Used the software for: 2+ years

### "Best HRIS System Available l!"

October 5, 2023

5.0

Wonderful total system!!

Pros

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Cons

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Alternatives considered

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Dayforce HCM

Cost, features, easy of use, value for money!

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Cost and features

Review Source

KM

Kelli M.  
Payroll Manager  
Hospitality  
Used the software for: 6-12 months

### "Managing your own settings means lots of potential for success and mess"

November 16, 2020

4.0

Honestly, I am pretty neutral at this point. For each thing that has changed for the positive, there is something else that has changed for the negative. I am still optimistic this will work out for the better in the long run but as in my previous comment, implementation has been extremely difficult and we are in a severe situation with our clients and investors on the 401K funding situation.

Pros

\-Ability to control the majority of your settings -Real time gross to net calculations -Great payroll auditing tools -Many standard reports and ability to tweak them to your needs -Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Cons

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place. We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process. Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required. I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce HCM

The structure of team members have ONE record that is references by all the modules as opposed to multiple databases/records throughout the modules.

Switched from

[Netchex](https://www.capterra.com/p/162115/Netchex/)

We are growing rapidly and we outgrew the functionality of our previous company. There were many things we had to do manually should now automatic in Ceridian - once its setup properly. Also, inconsistencies of setup in the previous system caused issues in reporting.

Review Source

GF

Giselle F.  
Senior HR Manager  
Construction  
Used the software for: 1-2 years

### "Fantastic payroll application!"

June 20, 2023

5.0

The experience was great. The implementation team worked with me every step of the way and was there for the first 3 go-live payrolls. I cannot say enough about tech support - even during the exceedingly busy months of January and February you didn't wait long on hold to speak with someone. I wish all the other tech support companies I deal with for different applications were as good as they are!

Pros

I liked the ease of use - clocking in / out is not cumbersome with umpteen different steps. Data entry for my weekly payroll is quick - one screen does it all; no need to change screens. Especially love the fact that I can make employees inactive and not necessarily have to terminate them - our employees are divided between union and non-union > union employees come and go during the course of the year - it's easy to place them as 'inactive'.

Cons

The cost is more than what we had with our other Ceridian payroll product. We do get value for the money and as we build more components into the program, such as performance management, for example, it will be worth every penny.

Reason for choosing Dayforce HCM

We were familiar with Ceridian and the product sold itself.

Review Source

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