# Page 8 | Dayforce HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Dayforce HCM the right Human Resources solution for you? Explore 1060 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205376/Dayforce-HCM/reviews --- Dayforce HCM 4.3 (1060) [View alternatives](https://www.capterra.com/p/205376/Dayforce-HCM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Dayforce HCM ## Showing most helpful reviews Showing 176-200 of 1060 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Amy M. Director of Payroll Logistics and Supply Chain Used the software for: 2+ years ### "Ask the questions up front" October 3, 2023 2.0 Dayforce has automated some of our HR services Pros It’s cloud based so it can be accessed from anywhere. Cons The reporting, however ax compliance, & customer service is something that needs help. The response to issues (always an issue somewhere) is not communicated. They just tell you it’s fixed. It’s difficult to deal with people in another country that don’t understand our laws. Alternatives considered [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM I have no idea - was not with the company Review Source Katrina V. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "It centralizes all of our record-keeping" August 24, 2023 4.0 It consolidates our filing systems into a single location. Employees only need one login to enjoy the full range of benefits. Time may be tracked daily, and annual reviews and objectives can be modified with this system. Pros The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything. Cons The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Get a free trial and check out the features to be sure it will work for your business. The primary advantage is that all of your HR data is in one location, and you can customize it as you like to make it work better. Review Source VR Verified Reviewer HR Manager Construction Used the software for: 2+ years ### "Not userfriendly but to discover" November 18, 2020 4.0 Overall, it was painful at moments (because of all the issues) but I'm happy I only had one centralized system to work with. Pros I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly. Cons The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Review Source VR Verified Reviewer HRIS Analyst Insurance Used the software for: 2+ years ### "Dayforce HCM Review" October 5, 2023 4.0 Overall I am very happy with Dayforce. There is a lot in the pipeline that’s coming our way that I’m excited about as well. Pros Once the product is setup correctly, it’s easy to use and customize but getting the right person to help with implementation is crucial. Cons There is a a lot that Dayforce offers in terms of features. However, with just like many other systems, Dayforce of course is missing some crucial features that will make our lives much better. Proxy into another user to help navigate the problem would be a much needed feature that will save time. Review Source HF Heidi F. Payroll Administrator Hospitality Used the software for: 2+ years ### "A robust product - but expensive" April 20, 2023 4.0 It's a solid product, but Tax and customer service really need an over haul. Pros It's always improving and very flexible. Cons The price is very expensive with a lot of additional fees for everything. Customer service could be improved and has been going downhill for the past few years. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce HCM The price and features at the time. We didn't fully understand all the additional fees. Review Source TV Tina V. Manager, HRIS and Payroll Non-Profit Organization Management Used the software for: 2+ years ### "Dayforce Review" April 10, 2024 4.0 Pros Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate. Cons Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system. Review Source DS Don S. Sr. HRIS Analyst Automotive Used the software for: 2+ years ### "Outstanding and Underrated HRIS System - Ceridian Dayforce Review" October 19, 2023 5.0 I have been using Ceridian Dayforce for seven years now, and I can confidently say that it is an outstanding, underrated HRIS (Human Resources Information System) that has transformed the way we manage our HR and payroll functions. We rely on Dayforce for payroll, human resources, benefits administration, talent management, and time and attendance tracking, and it has consistently exceeded our expectations in every aspect.Ceridian Dayforce is a hidden gem in the realm of HRIS systems. With its user-friendly interface, comprehensive payroll, HR, benefits, talent management, and time and attendance features, it has significantly enhanced our HR operations. If you're seeking a robust and underrated HRIS system that can transform your HR and payroll functions, Ceridian Dayforce is an excellent choice. It has certainly earned its place as an essential tool in our organization, and I highly recommend it to others looking for an all-in-one HR solution. Pros User-friendly interfaceComprehensive payroll functionalityRobust HR and benefits managementEffective talent managementPrecise time and attendance trackingOutstanding customer supportAffordable and scalable Cons Attendance Management: This area needs some updating. Is not easy to automate. Currently not able to view attendance points on the mobile app. Review Source JB Jen B. Payroll Specialist Retail Used the software for: 2+ years ### "Dayforce Review" October 10, 2023 4.0 Pros The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire. Cons Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We wanted a more user friendly system that had time and attendance and payroll in one place. Review Source LO Leon O. HRIS Com and Ben Analyst Retail Used the software for: 2+ years ### "A very solid platform" April 12, 2024 4.0 Pros I like that Dayforce keeps everything in our data base so it is very easy to retrieve data for auditing and reporting purposes Cons It is becoming quite expense. There are some issues with support, everything becomes chargeable. Review Source Diane R. Payroll Manager Used the software for: 2+ years ### "Our experience with Day force has been great from Implementation on. We never felt alone." November 2, 2017 5.0 Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them. Pros I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role. Review Source AE Amanda E. Veterinary technician Veterinary Used the software for: 2+ years ### "A day with Dayforce" January 14, 2023 5.0 I will continue using this program as long as I’m a practice manager Pros This software makes it easy to calculate hours and submit payroll. Imputing schedules with ease. Showing associate availability and pto requests. Cons I honestly didn’t have much to complain about. I feel like every software can be improved but nothing bad to say about this one Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Highly recommend, THIS IS THE BEST PROGRAM Review Source KD Kendall D. Human Resources Executive Hospitality Used the software for: 1-2 years ### "Dayforce handles various HR tasks in one place" August 4, 2023 4.0 We've been able to cut down on the time it takes to onboard new employees by using Dayforce Onboarding to handle the corresponding decrease in paper forms. Pros One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. On top of that, they provide a holistic HR solution covering everything from applicant tracking to benefits administration. Cons Ceridian Dayforce's customer care is the worst part of the product. They are continually working to make improvements, but frontline employees typically lack the expertise required to provide prompt, effective assistance to more advanced users. Switched from [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Payroll, benefits management, time and attendance, and workforce management are just some of the major HR responsibilities that may be handled by Ceridian Dayforce. Review Source LM Lori M. Payroll Manager Pharmaceuticals Used the software for: 1-2 years ### "Game changer!" June 21, 2023 5.0 It has taken a couple of years to get our feet solid but we are able to do better Workforce Planning and Reporting and are starting to see a definite ROI. Pros Dayforce HCM was one of the only products that could put our Global Payroll onto one platform. We consolidated 5 separate systems into 1 system and it has been amazing. They offer so many different modules we no longer needed anything else. Cons It is a fairly complex system that takes a lot of time to learn. Implementation was very complicated and can be overwhelming. Reason for choosing Dayforce HCM Dayforce was the only product that could process our entire Global payroll and offer all of the different modules on one platform Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Payworks](https://www.capterra.com/p/235453/Payworks/)[Payline Data](https://www.capterra.com/p/145354/Payline-Data/) We were using 5 different systems for Payroll, Timekeeping, HRIS, Recruiting etc.. so it made sense to find a system that could do everything for us. Review Source SS Shameika S. HR Generalist Telecommunications Used the software for: 1-2 years ### "Experience with Dayforce" June 12, 2023 3.0 Overall it was decided the product was not the right fit for the organization. Pros The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees. Cons The site would have constant technical issues. Not user friendly at all. The EDI feeds and all Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Dayforce HCM The value and looking for a product that could do it all Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The value for the product and good reviews Review Source VR Verified Reviewer Instructional Designer E-Learning Used the software for: 1-2 years ### "Similar to Other Solutions, Not Great for Learning Feature" December 5, 2019 3.0 Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action. Pros I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features. Cons In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team. Review Source RT Rebecca T. Talent and Organizational Development Manager Food Production Used the software for: 2+ years ### "Multi use HRIS" October 12, 2023 4.0 Very good Pros I like most the fact the software is continuing to be developed with new features. Employees can understand it and administrators have a lot of power in set up Cons Sometimes new features are rolled out too soon without proper testing. Support experience could be improved with wait times and expertise Reason for choosing Dayforce HCM All in one system Review Source LW Luke W. Product Manager Building Materials Used the software for: 1-2 years ### "Dayforce - One System for almost everything" September 13, 2023 4.0 Pros We use most modules in Dayforce,m the ability to have all of these modules within the same tool removes many barriers for ease of use such as multiple systems, passwords and user interfaces. Dayforce provides one single visual UI. The integration of the some of the modules makes to visability of supporting information seamless Cons With our complex set of T&Cs, WFM was hard to implement and requires consultancy for an expert in the field. The lack of a Agency Portal for recruiting and the in ability to view internal vacancies on the mobile app are drawbacks Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source RS Rebecca S. HRIS Retail Used the software for: 1-2 years ### "DF HCM Review" June 13, 2024 4.0 Overall, good experience with the HCM as a whole. Pros Easy to learn new modules and configurability. Updates in areas where compliance reqs change. Cons Support can take extended time to get back to customers. Projects are costly if using DF support for implementing. Review Source DI Donna I. HRIS Manager Hospital & Health Care Used the software for: 2+ years ### "Innovative HCM" October 21, 2023 5.0 Overall this is an innovative product that continues to make this easier, faster and more efficient year over year. Dayforce keeps up with HCM trends and even leads innovation in several areas, which means Dayforce customers will have cutting edge HCM technology available to them before the competition catches up. Pros Modules connect with each other seamlessly allowing critical information to update across the app with minimal additional steps, if any Cons Customer support (via tickets) can be really hit or miss. The techs are either phenomenal, knowledgable and friendly or will schedule a zoom having done no preliminary research, read your ticket together and then ask for more time to research the issue. There seems to be no in-between Review Source DW DeChelle W. Sr HRIS Analyst Hospital & Health Care Used the software for: 6-12 months ### "Dayforce" October 4, 2023 4.0 Overall, Dayforce is a great product and we enjoy having the control over the system to use the product in a manner that is effective for us. However, at times, it feels like it is a payroll system that added other modules as an after-thought Pros I appreciate the support community and education center. I like the design of the product and the overall intuitiveness of the system. Cons Reporting can be cumbersome as some reports that we must custom build should be standard; US compliance reporting could be more robust. Also, some of the HR modules are disjointed and it's inefficient to have to navigate to several different screens to process updates. Reason for choosing Dayforce HCM Dayforce proved that we would have greater control over our system and customize it in a way that supports our complex business. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) We were in a PEO and needed more control as we experienced exponential growth. Review Source CD Cassandra D. Assistant People and Culture Manager Construction Used the software for: 2+ years ### "Simplicity is not there quite yet " October 4, 2023 4.0 Pros Access to a lot of different modules related to people. Cons Purchasing modules that work only to a certain extent. For all the modules we’ve purchased our organization has had to do multiple work around which is unfortunate because we purchased the modules to take the manual processes out. Seems like we’re doing more manual work with the work around. Modules are very easy to use, formatting is inconsistently copied and pasted and some modules are unreliable and unpredictable. Reason for choosing Dayforce HCM real time payroll Review Source KT Kim T. HR Manager Retail Used the software for: 2+ years ### "Dayforce " October 9, 2023 4.0 Customer support needs improvement Pros Real time payroll calculation is extremely beneficial. Cons Customer support is very difficult, often a language barrier. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Dayforce HCM Real time payroll Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We were not happy with ADP and their customer service. Review Source JK Jazmine K. Customer service associate Telecommunications Used the software for: 2+ years ### "Dayforce management " June 10, 2024 4.0 Pros I love to see my paystubs and daily hours Cons When the system is down and we cant access important tasks Review Source AA Audrey A. HRIS Analyst Construction Used the software for: 2+ years ### "Dayforce saves time and energy " October 4, 2023 5.0 Saves time and energy Pros Dayforce HUB gives employees easy access in one click Cons Tax support needs to be better and more timely Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Dayforce HCM Better system Review Source Stefanie J. Account Manager/ lead caregiver case manager/ owner, operator Hospital & Health Care Used the software for: Less than 6 months ### "Payroll and scheduling needs all under one roof" December 16, 2021 4.0 Dayforce has really trained me into using numbers to schedule employees so that I am accurately staffing and not wasting money overpayment Pros I liked this software because of how accurate it keeps the time of each employee and how I can incorporate these numbers into my scheduling so that I am not understaffed or over budget. Cons I really believe there are quite a few feature on this software that are completely redundant and repetitive. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) I was really tired of QuickBooks and their inability to provide customer service and quality software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.