# Sherpa Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sherpa Software - reviews, pricing plans, popular comparisons to other Courier products and more.

Source: https://www.capterra.com/p/205378/Sherpa

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# 

 Sherpa Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sherpa

## What is Sherpa?

Sherpa is an Australian private courier solution for businesses. It operates fro 7am to 9pm in most Australian cities.

## What is Sherpa used for?

[Courier](https://www.capterra.com/courier-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sherpa

2.0 (1)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

Contact vendor

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.0 (1)

Ease Of Use

4.5 (93)

Value For Money

2.0 (1)

Value For Money

4.6 (89)

Customer Service

1.0 (1)

Customer Service

4.8 (90)

## Sherpa alternatives

[4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting price

$67.00

Per User, Per Month

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Highest Rated

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[4.6 (93)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[View all alternatives](https://www.capterra.com/p/205378/Sherpa/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Dispatch Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Order Entry

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Sherpa 5 features

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Get Advice

We can help you find the software with the features you need.

Features

1.0 (1)

1.0

Based on 1 reviews

## Pricing

Value for money

2.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

2.0 (1)

2.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

2.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Phillip K.

CEO

Consumer Goods

### "Rude runners + poor support"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 21, 2024

Sherpa has been trying to get my business for over a year but I had contracts/commitments with their other competitors. I finally gave them a shot on Valentine's Day and gave them 100+ jobs to do. Firstly, we had time sensitive jobs so we booked early start for a couple of runners. 3/5 of them came late - one came more than 2 hours late and we missed a bunch of business drop offs and delivered incorrect boxes. This obviously let down a lot of our customers and we've now had to compensate our customers at our own cost. Furthermore, two of their runners were extremely rude on the day. When we filed a dispute 3 business days after delivery, their support team said we had to file it within 5 days (including weekends) - which technically we did but 10 minutes after 5PM. Now, they're absolving themselves of any responsibility on a technicality. There were some returns that their runners couldn't do and they were about to return it back to us at $50 charge even though we didn't approve the return. The cost of this outweighs the cost of our products, so we wouldn't accept this. On their booking interface, I found it complicated. You can't see which runner is doing what job clearly and there's no public tracking link you can share with customers. I'm not even sure if my customers got tracking links because we had many customers asking for a tracking link. The cost per delivery isn't too bad if you have lots of jobs but you have to submit all your jobs 24 hours before the shift and you can't add anymore before the run starts - which kinda defeats the purpose for an on-demand delivery service. \[sensitive content hidden\], the account manager, is great but I can't say the same for the rest of the company. There are other similar players in the market with better support and tracking services - who will also actually resolve issues and not to absolve themselves.

Pros

Price per delivery is fair if you have lots of jobs. and there's no monthly subscription fees.

Cons

Bad customer support, clunky IU, no public tracking links to share with customers, no delivery notes section, drivers arrived more than 2 hours late than starting shift time

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

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