# Blackbaud Enrollment Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Blackbaud Enrollment Management System Software - reviews, pricing plans, popular comparisons to other Admissions products and more. Source: https://www.capterra.com/p/205393/Blackbaud-EMS --- # Blackbaud Enrollment Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blackbaud Enrollment Management System ## What is Blackbaud Enrollment Management System? Make a strong first impression with Blackbaud Enrollment Management System by providing admission candidates with a single login experience to apply, self-schedule tours and interviews, track application status, make enrollment decisions, and submit contracts. Admission teams can customize the application process and quickly identify where candidates are in the funnel, collaborate with online committee review, and run comprehensive reports. ## What is Blackbaud Enrollment Management System used for? [Admissions](https://www.capterra.com/admissions-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Blackbaud Enrollment Management System alternatives Highest Rated [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (114)](https://www.capterra.com/p/155900/Classter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205393/Blackbaud-EMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Forms Management 3.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Activity Dashboard 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Enrollments/Onboarding 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Interview Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, organize and set up the date, time and location of a candidate's individualized interview Role-Based Permissions 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals Blackbaud Enrollment Management System 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Handle the registration and admission process for existing and new students Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Assemble applications and processes by dragging over and arranging pre-built components Manage the enrollment and onboarding of all new members and accepted applications Software designed for higher education organizations Store, manage and track all forms in a centralized location Plan, organize and set up the date, time and location of a candidate's individualized interview Software designed for kindergarten through 12th grade schools Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Set & manage permission levels based on user roles and restrict access to only authorized individuals Automatically calculate score after the assessment Online portal through which end users can access the system, manage tasks, or obtain information Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 4.0 (4) ### Starting price Free trial not available Value for money 4.0 (4) 4.0 Based on 4 reviews ## Support, customer service and training options Customer Service 3.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (5) 3.6 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JA Jack A. Administrator Primary/Secondary Education ### "A bulky, unpleasant experience for families. A stiff, complicated, and underwhelming experience for administrators.." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 12, 2024 Blackbaud EMS has been the devil you know for us, we have a good understanding of the system and so we work with it, and we go outside of Blackbaud EMS to do most of the communication or supplementary work we do for Admissions. Events registration is painful, but it is fine as a database. We like that it has integrations, and that because we use their LMS everything is consistent. Its use is not intuitive. The looks and feel of things, as well as the built-in communication designer for push pages, is very unfortunate - it looks like a 90s website. If we were starting from scratch, I would avoid it. Pros It integrates with Blackbaud's other tools, such as Blackbaud LMS, which we use. This means admissions data is in the same place as student data once students enroll, and also means a lot of our other tools are available at the same time. The knowledgebase can help you understand a lot of the process tasks, and there is often an article explaining how to do whatever you are trying to do. There are a lot of training videos and classes that can be helpful for getting a basic understanding. Cons The experience for families applying to our school is the worst part of Blackbaud EMS. Families typically do not understand what steps they need to complete, and realistically cannot progress through the process without us manually checking off certain steps. We have to push them along every step of the way, the only automation you can do is around reminders for due dates and things of that nature, which become useless the moment the due date has passed. If you offer rolling admissions, get used to copying and pasting the same messages you've sent 100 times about what steps need to be completed. The checklist works linearly and has been built in a way that does not allow flexibility, and the reporting is essentially broken in terms of classifying applicants. If you have optional steps they must go to to the end, and if you want to have event registrations through the checklist then they must go to the end as well for the candidate classification system to work. All steps before each milestone must be completed for someone to go from 'candidate' to 'applied.' The events registration forms have 6 pages minimum, the last two of which are redundant confirmation pages, and they cannot be removed. It is a nightmare for having public registration for an event you are tracking in Blackbaud, which is unfortunate because we'd like to know when someone has gone to an Open House or other event. It also looks bad, which compared to the very clean and sleek look of our website and all of our other marketing materials is really unfortunate. Also the support is a chatbot, which will send you to the knowledgebase. You must repeat your query, usually at least three times to get through to a human representative in my experience. Alternatives considered [Ravenna](https://www.capterra.com/p/248694/Ravenna/) Reasons for choosing Blackbaud Enrollment Management System We were using Blackbaud LMS, it made sense to keep it all in the same system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kim C. Recruitment Director Education Management ### "Good for student management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2024 Pros Easy to use and to provide instructions to staff and parents. Ease of integration with tuition management. Cons Quirks and errors from user side, especially on forms that are difficult to work around. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Elizabeth P. Director of Technology Education Management ### "Blackbaud Enrollment Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 12, 2023 When used in conjunction with RE, FE and OnCampus, we have a school-wide platform. Pros Great software for an admissions office at an Edu. Integrates well with our other BB products and some non-Blackbaud applications. Reports are strong, software is easy to use for our admissions team. Cons There are a very few features that we have requested that are not built into the platform yet. The upside is that Blackbaud has a feedback mechanism for these kinds of things and are very responsive when it comes to adding the most popular requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Advancement Associate Education Management ### "Blackbaud EMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2022 Like I mentioned above, I love that I am able to access student information online and don't have to go through endless papers! Pros For my needs, I really like the fact that I can access student records, no more paper! Cons I find it hard sometimes to create reports myself, but I know that I can go to my colleagues who use this more than I do and get it done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User teacher Education Management ### "Great for teachers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 23, 2022 Pros I really like Blackbaud since my school adopted it as our management system last year. It is very easy to take attendance (one click for "all students present") and easy to add information. The staff/student directory is user-friendly and I can organize the resources tiles in any order - those often used first. Cons nothing really - it's much better than Veracross. Switched from [Veracross](https://www.capterra.com/p/20395/Veracross/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User project manager Public Policy ### "email marketing made easy now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2019 Pros this software is soo much useful for higher educations. and it is used in biggest universities. and and you can pay your fee from this online. Cons i used it but i dont find any problems from this software. tharefor i advise you that u can also use it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)