# AWS Config Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AWS Config the right Configuration Management Tools solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205398/AWS-Config/reviews

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AWS Config

4.6 (45)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of AWS Config

Ease of use

4.1

Customer Service

4.4

## Pros and Cons in Reviews

MM

Manuela M

Performance Marketing ManagerHospitality, 10,001+ employeesUsed the software for: 1-2 years.

“Its automated rules and integration with AWS services enhance security and governance.“

March 3, 2025

VP

Vanessa P

Software EngineerComputer Software, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“It is a bit more difficult than using other cloud products.“

August 25, 2021

DC

Daniele C

Infrastructure SpecialistReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“When using AWS instances this platform is fundamental, it covers all necessities and can be integrated with a lot of reporting tools to complement the monitoring process“

August 31, 2022

PC

Paolo C

Software EngineerComputer Software, Self-employedUsed the software for: Less than 6 months.

“I like the simplicity of this product: centralize the configuration in it and use it traverseley for most of AWS services“

August 24, 2021

## Showing most helpful reviews

Showing 1-25 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

johan M.  
online marketing  
Alternative Medicine  
Used the software for: 6-12 months

### "Amazing for database management and easy to use"

December 11, 2022

5.0

Pros

AWS setup was extremely helpful throughout managing our online project as well as keeping everything neat and centralized.

Cons

It can be a bit difficult at first to get used to, the documentation is so detailed, otherwise I like everything.

Review Source

TOD

Thierno Ousmane D.  
Loans manager  
Banking  
Used the software for: Less than 6 months

### "Unlock the power of the cloud with AWS: A secure, scalable and flexible computing."

February 19, 2023

5.0

Overall, AWS is a cloud platform with plenty of services and features that can meet the needs of different organizations. For companies looking to move their IT operations to the cloud, its scalability, flexibility, and ease of use make it an attractive option. I will confidently suggest you this product.

Pros

1\. Scalability: Businesses can easily adjust resources as their needs change because of the extremely scalable infrastructure offered by AWS;2. Wide range of services:  AWS offers a wide range of services, including compute, storage, database, analytics, machine learning, security, and more. It is a one-stop-shop for all your cloud computing needs;3. Cost-effectiveness:  Users can identify and reduce unnecessary spending with cost optimization tools from AWS.

Cons

Users who are new to cloud computing can have a learning curve, as the service has a wide range of features and options that can be overwhelming at first. However, your staff should be able to learn quickly.

Switched from

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

AWS is a market leader in the cloud computing industry and has a long track record of success. I wanted to try it out.

Review Source

CQ

Connor Q.  
IT Team Lead  
Media Production  
Used the software for: 2+ years

### "Useful and powerful, but with a heavy learning curve"

April 15, 2026

4.0

The overall experience translates to AWS config being powerful and useful, but not particularly user-friendly or approachable, especially without prior experience or additional support for navigation/configuring. if you are deeply embedded in the AWS ecosystem already then it likely would feel more intuitive and make a lot more sense, especially when seeking visibility over configuration changes, resource tracking and compliancy; but for smaller teams or less experienced administrators this can be quite an unforgiving and daunting hurdle to encounter. Once in place and configured correctly, however, it operates in a very much, 'set and forget' fashion.

Pros

AWS Config does a good job of providing visibility into that what, and when, of changes across your AWS environment. It excels at providing a track of resources configuration and history; providing a central point of reference when you need to understand how something may have arrived in it's current state vs where it started. Once time is spent configuring everything correctly, it provides a reliable audit trail that is invaluable for both troubleshooting and governance.

Cons

Config can often feel more like a compliance and audit tool as opposed to a simple, intuitive window into your environment for day to day use. As with all cloud services AWS provides, it has a very steep learning curve and requires a lot of time and effort to extract and leverage its value, which is not always immediately obvious otherwise. As is common in AWS, there always seems to be many moving components that are not always obvious to see interconnection, and thus requires an investment of time and energy before it becomes genuinely useful and informative.

Review Source

MK

Marwan K.  
Cloud Administrator  
Consumer Goods  
Used the software for: Less than 6 months

### "My AWS review"

June 4, 2025

4.0

AWS Config has been an essential tool for maintaining governance and visibility over our AWS environment. Once configured properly, it provides peace of mind by ensuring resources remain compliant and any drift is detected quickly.

Pros

What I liked most about AWS Config is its powerful ability to continuously monitor and record resource configurations

Cons

What I liked least is the initial setup complexity for beginners. It can be overwhelming to configure rules and understand the relationships between resources without prior experience. Also, the pricing model can be a bit steep if you're tracking a large number of resources in multiple regions.

Review Source

NA

Niharika A.  
Senior DevOps Engineer  
Financial Services  
Used the software for: 2+ years

### "Know Your Cloud, Stay Compliant"

April 6, 2025

5.0

Pros

Automatically records config changes across AWS services. Continuously evaluates resources against rules (AWS-managed or custom). Keeps a timeline of changes — great for forensics and audits. Works well with AWS Organizations, CloudTrail, and Security Hub. Fully managed and native to AWS.

Cons

Especially in large accounts with frequent changes. Real-time isn’t instant — some lag in compliance checks. Writing custom rules requires Lambda and familiarity with JSON logic. Limited Multi-Region Views: Requires additional setup to centralize data.

Review Source

EC

Ellen C.  
First Line IT Support  
Computer Software  
Used the software for: 1-2 years

### "A practical and vast tool "

September 25, 2025

5.0

Although it can be quite time consuming to learn all of the services AWS offers, it’s a very useful tool that also gives you piece of mind as it’s very secure and complies with GDPR and other industry regulations.

Pros

AWS is a secure and flexible tool. I’m very pleased with the variety of services that it offers, especially the analytics and storage.

Cons

You do have to be trained to use AWS or you may struggle. There are a lot of services and options that you need to get used to in order to get the most out of the tool.

Review Source

DN

David N.  
Security Engineer  
Environmental Services  
Used the software for: 2+ years

### "Good tool but can be pricy"

May 21, 2025

5.0

Positive, i have used it in two different jobs now and i would choose to use it again over a 3rd party

Pros

Very consistant readings and provided a good amount of information about the ecosystem, Very good and nessassary if using microservices such as lambdas

Cons

Very expensive, you can configure it to scan once a day but if thats not done, which it isnt by default, you can get stung

Review Source

BO

BECKY O.  
NUTRITIONIST  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "AWS Config: A Powerful Compliance & Monitoring Tool"

February 17, 2025

5.0

Overally, I have had a positive experience with AWS Config , especially with security, compliance, and resource tracking. It has been a powerful tool that has provided deep visibility into AWS environments, ensuring resources remain compliant with organizational policies.

Pros

I like how it keeps a detailed configuration history of all changes made, which helps in troube shooting.

Cons

I did not like the AWS Config costs per evaluation which add up really fast.

Review Source

SB

Swaibu B.  
AWS Solution Architecture  
Computer & Network Security  
Used the software for: 1-2 years

### "AWS Config"

January 30, 2025

5.0

AWS Config is a powerful tool for compliance and auditing but can be costly and occasionally slow in updates.

Pros

AWS Config excels in continuous compliance tracking and resource auditing, ensuring security and governance effortlessly.

Cons

AWS Config can be costly for large environments and sometimes slow in detecting configuration changes.

Review Source

LL

Lance L.  
Service coordinator  
Internet  
Used the software for: Less than 6 months

### "Could be better but overall still a great value contender!"

November 1, 2025

5.0

Pros

That i can have everything all in one place and be billed by one company. However the greatness ends there

Cons

the amount of bugs and frereezing. Issues are consistent and unable to be trouble shot. Causing wasted time

Review Source

VR

Verified Reviewer  
Desarrollador de software  
Computer Software  
Used the software for: 1-2 years

### "Herramienta confiable para monitoreo y cumplimiento en AWS"

October 26, 2025

4.0

Mi experiencia con AWS Config ha sido positiva gracias a su integración con otros servicios de AWS, lo que me permite automatizar la evaluación de configuraciones y asegurar que mis recursos cumplan con las políticas establecidas. Me gusta especialmente poder recibir alertas de cambios críticos, lo que mejora la gestión y seguridad de la infraestructura. La curva de aprendizaje inicial es un reto, pero una vez dominada, es una herramienta muy completa.

Pros

Lo que más me ha gustado de AWS Config es cómo me ha permitido monitorear mis recursos de AWS en tiempo real y detectar cambios no autorizados en mis configuraciones de S3 y EC2. Gracias a su historial de configuraciones, pude identificar rápidamente un cambio que afectaba la seguridad de mis buckets.

Cons

La curva de aprendizaje es un poco alta, y el coste sube en función de los recursos que utilices, lo que requiere mucha planificación.

Review Source

AH

Arbi H.  
Chef de projet technico-commercial  
Internet  
Used the software for: 2+ years

### "Important pour la gestion et l'évaluation ou l'audit des ressources AWS."

February 5, 2025

4.0

Pros

C'est de pouvoir définir des règles de conformité personnalisées pour évaluer des ressources spécifiques et en temps réel.

Cons

Je trouve que c'est son coût élevé pour les environnements de grande taille.

Review Source

VR

Verified Reviewer  
service client  
Design  
Used the software for: Less than 6 months

### "Une solution incontournable pour la gestion des configurations et la conformité sur AWS"

January 13, 2025

4.0

Pros

Surveillance continue pour garantir que les ressources respectent les politiques définies

Cons

Configuration et apprentissage nécessitent une bonne connaissance des services AWS

Review Source

VP

Vanessa P.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Best for cloud database management "

August 25, 2021

5.0

Great

Pros

Easy, fast, reliable and great to configure.

Cons

It is a bit more difficult than using other cloud products. UX can get better.

Review Source

PC

Paolo C.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A nice way to store configuration for cloud devops"

August 24, 2021

5.0

Pros

I like the simplicity of this product: centralize the configuration in it and use it traverseley for most of AWS services

Cons

So far I didn't find anything which I dislike

Review Source

CN

Christian N.  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Controllo e tracciabilità al top, ma serve un po’ di pazienza"

May 26, 2025

4.0

È uno strumento potente se usato bene, soprattutto per chi vuole controllo e tracciabilità. Dopo una curva iniziale, diventa un alleato prezioso per la governance in cloud.

Pros

I vantaggi sono che la visibilità sulle risorse è ottima, sapere chi ha fatto cosa e quando è davvero utile.

Cons

Gli svantaggi sono che le regole predefinite non coprono tutti i casi, e crearne di personalizzate può diventare complicato.

Review Source

SZ

Souha Z.  
Animatrice  
Animation  
Used the software for: 6-12 months

### "Une surveillance efficace des ressources cloud"

March 6, 2025

4.0

Pros

J’apprécie particulièrement sa capacité à suivre les changements de configuration en temps réel

Cons

Les alertes peuvent parfois être trop nombreuses si elles ne sont pas bien paramétrées, ce qui peut nuire à leur efficacité

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[Terraform](https://www.capterra.com/p/179262/HashiCorp/)

J’ai opté pour une combinaison d’outils comme Datadog et Terraform, qui offrent plus de flexibilité et une meilleure gestion des alertes tout en réduisant les coûts globaux

Review Source

MS

Michelle S.  
Developer  
Human Resources  
Used the software for: 2+ years

### "Still great for quick view of our AWS ecosystem"

March 30, 2026

4.0

Pros

AWS Config allows my team to view all our allocated resources that we have within the AWS ecosystem. All our servers, server types, storage in s3, and RDS. This gives us a quick overview of our entire application ecosystem and its structure. This allows us to assess any inefficiencies or gaps that need to be closed.

Cons

I wish it would suggest better improvements and includes more parts of the ecosystem such as types of spot instances and maybe how many times it has been an issue.

Review Source

BM

Bharath M.  
Cloud support engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Managing and pushing configuration"

November 25, 2024

4.0

Highly secure environment and using this for auditing and monitoring of configuration-related issues and matters. While it takes a number of days to actually complete this setup properly

Pros

1\. Easy to implement and flexible to work with. 2. Policies configuration and enforcing policies are easy and good. 3. It helps us to perform continuous monitoring and automatically resolve the configuration issues significantly.

Cons

1\. Costly enough for small companies to buy. 2. Very complex setup and requires professional team as well.

Review Source

jR

josh R.  
Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "User testimony"

February 3, 2025

5.0

Pros

smooth and easy to use. Used it to build my project

Cons

nothing absolutely. It was very easy to use and i like the functionalities

Review Source

HA

Hamdi A.  
Product Owner  
Internet  
Used the software for: 1-2 years

### "un excellent outil de surveillance "

January 8, 2025

5.0

Pros

C'est le fait de pouvoir personnaliser nos règles les adapter à nos besoins.

Cons

C'est le prix qui peut augmenter en fonction des ressources surveillées sans visibilité par rapport aux coûts en amont. En plus la documentation technique est asses dense, on se perd facilement.

Review Source

MA

Mauro A.  
Gerente  
Food & Beverages  
Used the software for: 6-12 months

### "Muito bom no geral "

February 18, 2025

5.0

No entanto tive uma ótima experiência no geral.

Pros

A forma como identifica alterações de recursos e a análise de segurança

Cons

O fornecimento de dados ocorrer apenas 1 vez ao dia

Review Source

NJ

NOREEN J.  
Independent Associate  
Legal Services  
Used the software for: Less than 6 months

### "The Ease of Using AWS Config"

July 16, 2025

5.0

Using AWS Config with its ease of set-up and use makes the overall experience a very efficient use of my time.

Pros

I especially liked the continuous monitoring and change management, where I can track relationships among resources.

Cons

The aggregation capability cannot be used for provisioning rules across multiple accounts in different regions.

Review Source

SH

Sam H.  
Tier Three Systems Engineer  
Automotive  
Used the software for: Less than 6 months

### "AWS config review"

August 22, 2025

5.0

9/10 really good but the initial set up can be hard if you aren't very techy. However, their support team is really good

Pros

AWS Config makes tracking changes and staying compliant simple, helping you keep your cloud setup secure and organized

Cons

AWS Config can get complex with many resources and may need time to set up properly for full benefit

Review Source

MM

Manuela M.  
Performance Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "Powerful Compliance Tool"

March 3, 2025

5.0

Pros

AWS Config provides excellent visibility into resource configurations and changes, making compliance auditing seamless. Its automated rules and integration with AWS services enhance security and governance. The ability to track historical changes is invaluable for troubleshooting and compliance reporting.

Cons

The cost can be high, especially for organizations with a large AWS footprint. Custom rule creation requires AWS Lambda, which adds complexity for users unfamiliar with coding. Additionally, the UI can feel overwhelming for beginners.

Review Source

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