--- title: "Sprig Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sprig Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/205463/Sprig/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Sprig Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sprig ## What is Sprig? Sprig is a cloud-based research platform that helps organizations design, run, and analyze studies across the full research lifecycle. Teams use it to collect feedback directly inside their products, run long-form market research surveys, and capture user behavior through session replays and heatmaps, all in one place. Businesses use Sprig to replace fragmented research tools with a single platform that covers study design, participant outreach, and insight synthesis. Surveys can be delivered in-product, via email, panels, or websites, and feedback can be collected on a continuous basis rather than through one-off projects. Core features include in-product and long-form surveys, always-on feedback collection, trigger-based session replays with frustration signal detection, visual heatmaps, omnichannel survey distribution, and multi-team access controls with PII compliance. API access and integrations with external tools are also supported. ## What is Sprig used for? [Product Analytics](https://www.capterra.com/product-analytics-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Starting price $5000 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sprig?[Manage this product listing](https://www.g2.com/products/sprig/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sprig 0.0 VS. [4.7 (269)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $5000 Usage Based, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (542) Value For Money 0.0 (0) Value For Money 4.6 (377) Customer Service 0.0 (0) Customer Service 4.7 (301) ## Sprig alternatives [4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) Highest Rated [Contentsquare](https://www.capterra.com/p/161591/ContentSquare/) [4.8 (124)](https://www.capterra.com/p/161591/ContentSquare/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161591/ContentSquare/) ## FAQs about Sprig Overview ### What company size and specific industries is Sprig built for? Sprig is designed for small businesses through enterprise organizations in the technology, fintech, productivity, e-learning, and gaming industries. It is suited to companies across these sectors that need a product built for a wide range of team sizes and business stages. Features and Usability ### What are the key features of Sprig? Sprig offers surveys and feedback management, NPS survey structure, and multi-channel data collection for gathering customer input. It also includes customer segmentation, sentiment analysis, text analysis, and trend analysis for interpreting responses, plus real-time analytics, reporting, dashboards, alerts, and third-party integrations for sharing results. Pricing ### How much does it cost and what fees or limitations are included? Sprig starts with a free version and free trial, then the Starter plan costs $5000 per year as a flat rate. The Free plan includes 1 in-product survey or replay, 1 link survey, and 1 prototype test per month. Enterprise pricing is not listed. Integrations ### Which third-party tools and platforms does Sprig integrate with? Sprig integrates with over 20 third-party tools and platforms, including analytics, product, and collaboration apps such as Amplitude Analytics, Mixpanel, Jira, Notion, Dovetail, Figma, Google Workspace, and Google Tag Manager. It also connects with Adobe XD, LaunchDarkly, MoEngage, NetSpring, and Amazon AWS Platform. Getting Started and Support ### What training and onboarding options does Sprig offer? Sprig provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader walkthroughs, documentation offers written reference, and videos provide visual self-paced materials. Getting Started and Support ### What customer support options does Sprig offer? Sprig offers email/help desk support, a knowledge base, and chat. Users can contact the support team through these channels or use self-service help articles. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 3,764 Survey reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Sprig supports all three of the features reviewers consider most important: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, turn responses into measurable insights, and track experience trends over time, allowing teams to make better decisions and improve customer interactions with more confidence. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases Sprig 32 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Predict future data based on historical data sets Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/205463/Sprig/pricing/) Free $0.00 It includes: - Core survey capabilities - Limited responses - AI-assisted study design and synthesis Starter $5,000 Flat Rate,Per Year It includes: - Higher response limits - Concept and prototype testing - Voice and video responses - Expanded AI analysis Enterprise Book a demo for pricing It includes: - Design, Field, and Synthesize Agents - Adaptive survey architecture - Omnichannel participant reach (link, email, web, and mobile) - AI-powered study design and analysis - Organizational governance and access controls - Enterprise security and compliance ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Sketch](https://www.capterra.com/p/171364/Sketch/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.