--- title: "Sprig Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sprig Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/205463/Sprig/" page_type: "product" language: "en" --- # Sprig Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sprig ## What is Sprig? Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process from designing, to fielding, to synthesizing. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster and make better decisions. ## What is Sprig used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sprig?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sprig.com/&name=Sprig) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sprig 0.0 VS. [4.7 (264)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $5000 Usage Based, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (10,470) Value For Money 0.0 (0) Value For Money 4.6 (6,509) Customer Service 0.0 (0) Customer Service 4.7 (5,818) ## Sprig alternatives Highest Rated [4.7 (2,917)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (973)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Sprig Overview ### What company size and specific industries is Sprig built for? Sprig is designed for user experience researchers at companies of various sizes, especially teams that need to study user behavior and gather product feedback. It is not limited to a specific industry and can fit software, digital product, and customer research teams across sectors. Features and Usability ### What are the key features of Sprig? Sprig offers surveys and feedback management, including NPS survey structure, customizable forms, and survey/poll management. It also includes customer segmentation, engagement tracking, sentiment analysis, and negative feedback management, plus real-time reporting, data visualization, alerts and notifications, and third-party integrations for collecting and analyzing customer input. Pricing ### How much does it cost and what fees or limitations are included? Sprig starts with a free version and free trial, then charges $5,000 per year for the Starter plan for small teams. The Free plan includes limited monthly surveys and tests, while Enterprise pricing is not listed. Starter adds higher response limits, unlimited Link Surveys, and voice and video responses. Integrations ### Which third-party tools and platforms does Sprig integrate with? Sprig integrates with over 30 third-party tools and platforms across design, analytics, and product workflows. Key integrations include Figma, Adobe XD, InVision, Miro, Mixpanel, Amplitude, Dovetail, LaunchDarkly, Google Tag Manager 360, and AI tools such as ChatGPT, Claude, Copilot, Cursor, and Gemini. Getting Started and Support ### What training and onboarding options does Sprig offer? Sprig provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Sprig offer? Sprig provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers and get assistance. No reviewer feedback on support quality is available here, so response speed, helpfulness, and common frustrations cannot be assessed. ## Features AI summary Based on 3,742 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Sprig supports all three features that reviewers value most: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, organize and review feedback in one place, and turn results into clear insights, allowing teams to make better experience decisions and improve customer satisfaction. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases Sprig 31 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Predict future data based on historical data sets Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - Core survey capabilities - Limited responses - AI-assisted study design and synthesis Starter $5,000 Flat Rate,Per Year It includes: - Higher response limits - Concept and prototype testing - Voice and video responses - Expanded AI analysis Enterprise Book a demo for pricing It includes: - Design, Field, and Synthesize Agents - Adaptive survey architecture - Omnichannel participant reach (link, email, web, and mobile) - AI-powered study design and analysis - Organizational governance and access controls - Enterprise security and compliance ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Miro](https://www.capterra.com/p/128955/Miro/)[ Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Sketch](https://www.capterra.com/p/171364/Sketch/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.