# Sprig Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sprig Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/205463/UserLeap

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# 

 Sprig Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Sprig

## What is Sprig?

Sprig is an all-in-one product experience platform that empowers CX teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s AI-powered platform to build user-centric products that customers love. Sprig's tool suite includes: 1. Replays: Capture targeted user behavior video clips with AI that analyzes and groups clips into actionable product themes. 2. Heatmaps: Capture a visual representation of your users’ in-product interactions with AI that does the analysis for you. 3. Surveys: Launch targeted surveys right in your product in minutes to incorporate the customer's voice at scale, and watch AI analyze the results in real time. 4. Feedback: Capture continuous feedback in your product and get AI-powered product recommendations based on responses. 5. AI Analysis: Skip the manual analysis with industry-leading AI that surfaces product issues and opportunities in real time.

## What is Sprig used for?

[Product Analytics](https://www.capterra.com/product-analytics-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sprig?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sprig.com/&name=Sprig)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sprig

0.0

VS.

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (260)

Value For Money

0.0 (0)

Value For Money

4.6 (224)

Customer Service

0.0 (0)

Customer Service

4.7 (210)

## Sprig alternatives

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting price

Contact vendor for pricing

[4.6 (28)](https://www.capterra.com/p/182661/LiveSession/reviews/)

Starting price

$65.00

Per User, Per Month

Highest Rated

[Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)

[4.8 (116)](https://www.capterra.com/p/161591/ContentSquare/reviews/)

Starting price

$49.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/161591/ContentSquare/)

[Smartlook](https://www.capterra.com/p/164713/Smartlook/)

[4.7 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/)

Starting price

$55.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/164713/Smartlook/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Fields

Customize data fields to support various needs and use cases

Sprig 34 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Manage and support multiple languages

Identify, track, and respond to negative feedback

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Predict future data based on historical data sets

Capture, organize and track product-specific data and information in a centralized location

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Free

$0.00

It includes:

-   1 In-Product Survey or Survey with Replay per month
-   1 Prototype Test per month
-   1 Link Survey per month
-   GPT-powered AI Analysis
-   User targeting: 5k MTUs per month
-   Link or web delivery
-   Unlimited account seats
-   Native panel integrations
-   Templates to get started quickly

Starter

$199.00

Flat Rate,Per Month

It includes:

-   All the benefits of Free plan
-   2 In-Product Surveys or Replays per month
-   2 Prototype Tests per month
-   Unlimited Link Surveys
-   25k MTUs per month

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Miro](https://www.capterra.com/p/128955/Miro/)[

Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[

Figma](https://www.capterra.com/p/175027/Figma/)[

Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[

Axure](https://www.capterra.com/p/18297/Axure-RP/)[

Marvel](https://www.capterra.com/p/171098/Marvel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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