# Sprig Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sprig Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/205463/UserLeap/reviews --- # Sprig Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sprig ## What is Sprig? Sprig is an all-in-one product experience platform that empowers CX teams to optimize product adoption, retention, and satisfaction at scale. Next-gen companies like PayPal, Figma, and Dropbox rely on Sprig’s AI-powered platform to build user-centric products that customers love. Sprig's tool suite includes: 1. Replays: Capture targeted user behavior video clips with AI that analyzes and groups clips into actionable product themes. 2. Heatmaps: Capture a visual representation of your users’ in-product interactions with AI that does the analysis for you. 3. Surveys: Launch targeted surveys right in your product in minutes to incorporate the customer's voice at scale, and watch AI analyze the results in real time. 4. Feedback: Capture continuous feedback in your product and get AI-powered product recommendations based on responses. 5. AI Analysis: Skip the manual analysis with industry-leading AI that surfaces product issues and opportunities in real time. ## What is Sprig used for? [Product Analytics](https://www.capterra.com/product-analytics-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sprig?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sprig.com/&name=Sprig) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sprig 0.0 VS. [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (260) Value For Money 0.0 (0) Value For Money 4.6 (224) Customer Service 0.0 (0) Customer Service 4.7 (210) ## Sprig alternatives [4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/) Starting price Contact vendor for pricing [4.6 (28)](https://www.capterra.com/p/182661/LiveSession/reviews/) Starting price $65.00 Per User, Per Month Highest Rated [Contentsquare](https://www.capterra.com/p/161591/ContentSquare/) [4.8 (116)](https://www.capterra.com/p/161591/ContentSquare/reviews/) Starting price $49.00 Per User, Per Month [Learn More](https://www.capterra.com/p/161591/ContentSquare/) [Smartlook](https://www.capterra.com/p/164713/Smartlook/) [4.7 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) Starting price $55.00 Per User, Per Month [Learn More](https://www.capterra.com/p/164713/Smartlook/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases Sprig 34 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service A visual display that uses a color spectrum to show how visitors interact with areas of a web page Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Predict future data based on historical data sets Capture, organize and track product-specific data and information in a centralized location Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - 1 In-Product Survey or Survey with Replay per month - 1 Prototype Test per month - 1 Link Survey per month - GPT-powered AI Analysis - User targeting: 5k MTUs per month - Link or web delivery - Unlimited account seats - Native panel integrations - Templates to get started quickly Starter $199.00 Flat Rate,Per Month It includes: - All the benefits of Free plan - 2 In-Product Surveys or Replays per month - 2 Prototype Tests per month - Unlimited Link Surveys - 25k MTUs per month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Miro](https://www.capterra.com/p/128955/Miro/)[ Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Axure](https://www.capterra.com/p/18297/Axure-RP/)[ Marvel](https://www.capterra.com/p/171098/Marvel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)