--- title: "MyPOS Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyPOS Connect Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/205574/RetailPOS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # MyPOS Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyPOS Connect ## What is MyPOS Connect? A Cloud "hybrid" POS solution for Specialty retailers who want to manage multiple stores without network servers and infrastructure. The POS app operates with or without an internet connection and integrates to popular EMV-compliant merchant services providers. Powerful stock control and replenishment capabilities maximize returns on inventory. Flexible CRM features improve customers' in-store experience. Real-time reports provide chain-wide visibility from any browser, anywhere, anytime. ## What is MyPOS Connect used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $99.95 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyPOS Connect?[Manage this product listing](https://www.g2.com/products/mypos-connect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyPOS Connect 4.5 (41) VS. [4.2 (2,082)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $99.95 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (41) Ease Of Use 4.0 (242) Value For Money 4.4 (37) Value For Money 3.9 (218) Customer Service 4.9 (41) Customer Service 3.8 (227) ## MyPOS Connect alternatives [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Highest Rated [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76636/RetailEdge/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (602)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [4.7 (496)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170272/Square-for-Retail/) ## FAQs about MyPOS Connect Overview ### Which roles and teams benefit most from MyPOS Connect? MyPOS Connect is most used by business owners, presidents, and general managers who oversee daily sales and payment operations. Finance leaders use it to monitor transaction activity and operational reporting, while IT managers support system setup and reliability. Purchasing, merchandise, events, and guest-services teams use it to manage customer-facing sales and inventory-related workflows. Answer based on 41 reviews Overview ### What company size and specific industries is MyPOS Connect built for? MyPOS Connect is designed for small to mid-sized retailers in the specialty retail market. It is built for businesses that need point-of-sale support tailored to retail operations, making it a fit for independent stores and specialty shop environments rather than large enterprise organizations. Features and Usability ### What are the key features of MyPOS Connect? MyPOS Connect offers point of sale, payment processing, and billing and invoicing for retail transactions. It also includes inventory management, multi-store and multi-location support, access controls and permissions, customer accounts, real-time reporting, accounting integration, and third-party integrations for order, stock, and sales management. Integrations ### Which third-party tools and platforms does MyPOS Connect integrate with? MyPOS Connect integrates with six third-party tools: Shopify for e-commerce and online store synchronization; Brevo, Constant Contact, and Klaviyo for marketing communications; and Sage 100 and Sage 50 Accounting for accounting workflows. Reviewer feedback most frequently confirms Shopify connectivity for online sales and inventory management. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does MyPOS Connect offer? MyPOS Connect provides live online training and documentation. Live online sessions support guided instruction with a trainer, while documentation gives teams written reference material for self-paced review and step-by-step access to product information. Answer based on 5 reviews Getting Started and Support ### What customer support options does MyPOS Connect offer, and how do users rate the experience? MyPOS Connect offers 24/7 live representative support. Users generally describe the support team as helpful, responsive, and effective at resolving setup, integration, and technical issues. Some users report that understanding available support can be difficult, while others say ongoing assistance helped address early product limitations and confusing workflows. Answer based on 11 reviews ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of retail POS systems rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) MyPOS Connect supports all three of the features reviewers rate most important: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Together, these capabilities help businesses keep stock levels accurate, complete in-store transactions efficiently, and accept card payments reliably, allowing teams to manage daily sales with better speed and control. Point of Sale (POS) 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software For Retail 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important For Retail Stores Inventory Management 4.2 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Sales Reports 4.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Barcode/Ticket Scanning 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Payment Processing 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions MyPOS Connect 72 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Provides intelligence to make the right inventory purchasing decisions. Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage and track orders being shipped to customers Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.2 (41) 4.2 Based on 41 reviews ## Pricing Value for money 4.4 (37) [View pricing plan details](https://www.capterra.com/p/205574/RetailPOS/pricing/) Single-User $99.95 Other,Per Month Multi-User, Single-Store Pricing $99.95 Per User,Per Month Multi-Store Pricing (2 to 100 locations) $99.95 Per User,Per Month Multi-Store Pricing (100+ locations) $99.95 Per User,Per Month Value for money 4.4 (37) 4.4 Based on 37 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (41) 4.9 Based on 41 reviews ## User reviews Overall rating 4.5 Based on 41 reviews Filter by rating 5(26) 4(12) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent CH Carol H. Guest Services Coordinator Museums and Institutions ### "MyPOS for Museums" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2024 Pros MyPOS was relatively simple to implement and functions for all our needs: daily admissions, annual passes, retail sales. Despite there being a huge list of reports to choose from, there were a few reports that we required not listed. The team at Tricity had no problem customizing the reporting to suit our needs. The till functions are pretty intuitive and it has been very easy to train our team. Cons The process to enter new product and print tickets can be a bit slow (we don't always have a PO) and it would be helpful if we could batch print barcode labels for a delivery. Shopify integration wasn't as intuitive as other products that I've worked with (ie. Lightspeed), but the customer service team was a huge help in getting things running smoothly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 1, 2024 Hi Carol, thanks so much for your review. I just thought I'd make a recommendation on a couple of the points you discussed. MyPOS Connect does let you batch print barcode labels for a delivery. You just need to go into your Purchase Order and click on the Print Labels tab. From there you can print labels for all the products on that PO. There is also an optional plug-in available, called the Label Wizard, that gives you even more flexibility for when and how you print barcode labels. Regarding the process to enter new products, I highly recommend that you contact our Support team on that; they can show you a number of ways to make this job easier and quicker. JB John B. Sr. IT Manager Wholesale ### "MyPOS - An excellent choice for POS system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2024 MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. Pros MyPOS is so easy to setup and deploy. The people at TriCity are very knowledgeable, professional, and pleasant to work with. They always do their best when presented new business requirements. Cons Coming from MS RMS system, one thing I'm missing is the ability to secure any field/data on the screen and only select user(s) can see them. e.g. Landed cost. But this really depend on your business requirements/needs. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) We went from MS Dynamics RMS (forces me to choose MS Dynamics 365 on the previous question) to MyPOS. Lack of support, functionality after EOL announcement. Reasons for choosing MyPOS Connect We work with TriCity for a very long time and their support is second to none. Even we decided to not use their payment gateway partner, they still supported us all the way. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 1, 2024 Hi John, thank-you for your review and your kind words. We all appreciate your loyalty and enjoy working with you and your team. I agree that MyPOS Connect's user security functionality is not as granular as RMS was. However, for the specific example of product cost (landed cost, supplier cost, etc.), there is a security setting that enables you to hide all costs for specific users. Please contact our Support team and they can show you how to set this up. MS Mark S. General Manager Construction ### "MyPOS Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2024 Service is fantastic. The support team is helpful, knowledgeable, and flexible. If you send thinks to the "Wishlist" they may end up in the regular program. Pros It is cost effective for start up businesses Cons Integration with accounting software is not as detailed as we would like Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ April J. Owner Retail ### "RMS vs MyPOS" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 23, 2022 Pros Consistent support when needed from Tri City Retail Flexible in creating solutions when needed due to short falls Cons Does not have Multi task function, where you can leave a screen and come back with details from other sections without having to close the initial screen you were workings. Its what we have learned now to be called "single path". Reasons for choosing MyPOS Connect We went with MyPOS as our support team was very familiar with this software and we were recommended it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2022 Hi April, thanks for taking the time to review MyPOS Connect. you are correct in that the software does require you to leave the POS screen to perform database and other management functions. I recall demonstrating this to you before you made the decision to deploy MyPOS Connect. unfortunately, I do not see this changing anytime soon, but I'd love to learn what other aspects of the software caused you to give it such a low score. Please contact me at your earliest convenience and I will work toward addressing all of your concerns. VS Valerie S. Owner Furniture ### "Summary of MyPOS" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 20, 2022 The experience has been satisfactory because the support has been so good , but we have had to make a lot special processes in order to effectively support my furniture business. Pros It does not fail or go down which can create a real problem in the workplace. Cons The reports are hard to work with because they don't feed off each other. When investigating you have to come out and go back in to another report to complete the investigation. The up side is the support is fabulous and they are willing to create a special report but up to that point it is challenging. I would have loved a more comprehensive manual of instruction. I feel the one provided did not provide enough detail to explain the features and the HOW TO. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Hi Valerie, thanks for your review and for the positive feedback about our support team. I recognize that the furniture industry poses a few challenges for most POS solutions, including ours. With respect to the reporting, if you need the ability to analyze your data in more depth, one option you have is to use an optional plug-in for MyPOS Connect that will export your database to a separate data warehouse. Once this is set up, you can use any BI tool of your liking to manipulate and analyze your data in detail. If you would like more information, please don't hesitate to contact me directly. Regarding the manual, it was never meant to be a retail management reference guide. And while we do try to cover inventory control concepts in our training programs, the focus is on how to use the software to overcome your specific operational challenges. I'd like to know more about the specific features you struggle with, perhaps I can find some supporting documents I can share with you. TR Toby R. Sr. Manager, Merchandise Operations Sports ### "The best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2022 Excellent customer support and customization. They work with your business needs to make the software excel for your industry and market. Pros Simplicity of use and highly customizable, especially the home POS transactional interface (Hot buttons, links and back end connections). Cons Tri-City continuously improves software globally and as per each clients/users needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Hi Toby, thanks so much for your review. It's always a pleasure to work with you and your team. GP Greg P. Owner Retail ### "MyPOS for Sundance Spa Store" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2022 Was a good choice for our company once Microsoft RMS became unsupported and obsolete. Easy to roll out to all our stores and headquarters. Nice to be able to integrate on line store with Shopify add on. Pros Easy to install and use in our 6-store retail operation. Has every function you could need to run an efficient POS. Cons Shopify integration was glitchy but have it working now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Hi Greg, Thanks for your review. Based on your comments, I'm concerned that you felt the overall quality of MyPOS Connect was only 4 out of 5 stars! I would love to know what we would need to do to rate a 5-star review from you. EF Elisa F. Orchard Market Supervisor Retail ### "Farm Market Retail POS Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 11, 2022 Pros This program is easy to use, well organized and not complicated to understand. As a Point of Sale system, training for staff is straight-forward and easy to complete. The reporting system is easy to manipulate and able generate what you are looking for without having to filter through additional unnecessary data. For an on-farm market this software works well, including when inevitable internet outages occur the system itself can still function. Cons What we found challenging with our transition was finding out which pieces of our existing equipment would operate with this software (integrated scales and card machines, screens, computer etc). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Hi Elisa, Thank you so much for your review. I do recall hearing about some struggles with some of your existing hardware. There are so many POS-related devices in the industry, it's hard to keep on top of all the different products and how a POS system needs to connect to them. Luckily, with your patience and assistance, we were able to work our way through it together. Thanks again and please don't hesitate to contact me if you need anything else. CW Cam W. Purchaser Retail ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2022 Overall it has improved the efficiency of our business due to some of the automated features we were able to take advantage of. We have also benefited greatly from the high quality reporting (namely, custom reports) Pros Customizability of reporting is really good. Custom reports on till is an excellent feature Cons Can't copy and paste from reports. Till doesn't have a margin calculator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2022 Hi Cam, thanks for your review. I'd like to know more about your comments: "Can't copy and paste from reports" and "Till doesn't have a margin calculator". What are your use cases for these functions and is there, perhaps, another way to get you where you need to go. Our goal is to provide the very best POS solution for Specialty Retailers, so your feedback on this would be greatly appreciated. DM DANA M. Member Retail ### "Great Product and Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Pros From Day 1 of purchasing product this software was very user friendly. The Staff is very easy to work with and has been able to customize or fix any issues that I have had with the software. Cons I dont really have any Cons about the product. As I said before, the software is very customizable and can do anything i really need it to do! Reasons for choosing MyPOS Connect The company I worked for prior to owning my own company used this company. I was very impressed with the staff and the software was very easy to work with. When opening my own business they were definitely my go too with out a doubt! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2021 Wow! Thanks so much for your review, Dana. Your comment are greatly appreciated. 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