# ReMatter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ReMatter the right Recycling solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205577/ReMatter/reviews --- ReMatter 4.9 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ReMatter Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lythia S. Commercial Support Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Easy to learn and navigate" March 1, 2024 5.0 Very easy to navigate and always exceptional customer support available. Pros I learned it very fast and it was super easy to navigate Cons Only thing was the sales order pricing not updating. But it is a easy fix. Review Source JC Jordan C. President Arts and Crafts Used the software for: 6-12 months ### "Titan Metal Co." August 19, 2025 5.0 Overall, our experience has been positive and we recommend them to other people in the industry. \[sensitive content hidden\] has been fantastic to deal with. Pros I like the level of customer support that we receive, as well as the constant updates that they make to the system. I feel that we are constantly getting an improved product. Cons Sometimes I feel that I have to call support for things I could do myself if the system was a little simpler. We have some connectivity issues with our hardware, but most of those kinks have been worked out. Alternatives considered [GreenSpark](https://www.capterra.com/p/275223/GreenSpark/) Reason for choosing ReMatter \[sensitive content hidden\] was very pushy and wouldn't stop bugging me until I switched to Switched from [Scrap Dragon Xtreme](https://www.capterra.com/p/157223/Scrap-Dragon-Xtreme/) Needed to switch from Server to cloud based Review Source Response from ReMatter August 20, 2025 Thanks so much for the review, Jordan! We’re glad to hear our support team and regular updates are making a difference for you and your team. We hear you on the simplicity side, and we’re continuing to refine the system so it’s easier to use and requires fewer support calls. We really appreciate Titan Metal Co. being part of the ReMatter community and taking the time to share your experience. We’ll keep working hard to make sure it only gets better from here. KH Katherine H. Office Manager Facilities Services Used the software for: 6-12 months ### "Justin Metal Recycling Review" March 19, 2024 4.0 It's an overall decent system but it just needs little flaws to be fixed. Pros It is mostly easy to use with adding customers and changing prices. Cons We can't seem to do basic things like print certain tickets, have material costs already in the report, combine multiple scale tickets so we can pay as one, have reports update daily like the profits and losses, or delete tickets that are in receivables. Review Source MG Mia G. cashier Renewables & Environment Used the software for: 1-2 years ### "ReMatter is a great program" March 4, 2024 5.0 Overall, great support system. Some of the features were a great help when it came to doing my EOD reports. Pros Downloading the reports as csv, the customer support system (being able to send a message and get a fast response), and generating new report templates. \[sensitive content hidden\] would always answer my calls since I would be too busy to just send a message/emails. Every time I came across an issue, \[sensitive content hidden\] would help tremendously. Cons Every time there was an update, something in would stop working (but luckily I was always in great communication with \[sensitive content hidden\] so he would immediately let the development team aware.) Switched from [Scrap Dragon Xtreme](https://www.capterra.com/p/157223/Scrap-Dragon-Xtreme/) to be more user friendly and to be able to keep better track. Review Source MF Mikey F. Managing Member Environmental Services Used the software for: 6-12 months ### "ReMatter is AWESOME and has helped us TREMENDOUSLY!!" March 24, 2021 5.0 really is great! \[SENSITIVE CONTENT HIDDEN\] the \[SENSITIVE CONTENT HIDDEN\] or so spot on with being available when I was learning and then quick on fixing any issues I had. A++ in customer service and also the program/system/ap, to me I rate it the same! Pros is really great! It has really helped streamline our dispatching. From our drivers to our back office ReMatter makes things so much easier for us. It has so many features we were looking for I can’t even list them all. I really can’t think of anything it is missing or that I need that they don’t already have incorporated into their program. I searched for a while and didn’t find anything that compared to what ReMatter offers. Cons There isn’t much I dislike about . Some of the functionality is not perfect but totally easily manageable (I think I may just be too picky) and they’re working out any kinks all the time so I’m certain it will end up being perfect! Alternatives considered [Cro Software](https://www.capterra.com/p/146298/Cro-Software-Solutions/) Reason for choosing ReMatter \[SENSITIVE CONTENT HIDDEN\] (the \[SENSITIVE CONTENT HIDDEN\]) really listened to my input of what I wanted and the look and feel for the dispatcher and driver and really tailored the program to what my needs are. That went a VERY long way!! Review Source LK Lonnie K. Regional Manager Automotive Used the software for: 6-12 months ### "Rematter is the best wireless system!!" September 6, 2024 5.0 Overall, has been a great tool to use. When it's working right, it makes the entire process of weighing and making tickets much faster than on paper. Pros is great at tracking inventory! Very user friendly and easy to follow the program. The trouble shooting techs are always very helpful, especially \[sensitive content hidden\] He is always available and explains everything thoroughly. Even if it's something he has to fix, he has it done in minutes! I always go straight to him with any concerns I have. Cons Side car has issues on occasion. The program will shut down randomly and will need to be restarted. Review Source JA Jessica A. Logistics and Fleet Manager Mining & Metals Used the software for: 1-2 years ### "The Easiest Choice A Scrap Yard Should Make" March 6, 2024 5.0 I am extremely pleased with my experience. I highly recommend companies in a heavy duty industry, that runs a fleet of trucks, to give ReMatter a try. Being able to manage our inventory and assign trucks to the jobs that correspond have been an absolute game changer. Pros There's plenty I could sing about when it comes to , however hands down, ReMatter's support team is my favorite part about using the software. They are the most helpful group of geniuses that respond in the speed of light and magically correct backend mistakes. Cons I really, really wish I could assign jobs to driver's that are not tub/company/scrap related. I'd love to have a basic "task" option where I could assign driver's to wash their trucks or go to their med card appointment, get an alignment, etc. Review Source MS Mike S. Operations Manager Mining & Metals Used the software for: 6-12 months ### "Great software" March 11, 2024 5.0 Great! so far has been really easy to use. Pros Ease of use and functionality. Very easy to navigate all the functions Cons nothing, its great product. I really can't pinpoint anything I don't like about it. Switched from [MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/) not enough functions and difficult to use Review Source MC Mason C. General Manager Mining & Metals Used the software for: 1-2 years ### "Innovative" February 21, 2024 5.0 My experience with has been excellent. From the low cost to the outstanding support in training and constant innovation, we could not ask for a better product. Not only are we happy with ReMatter, our customer base loves the supplier portal and has become a selling point for us as well. Pros and their team are exceptional at innovating their product based on requests and needs of their users. The program has a clean design and is cloud based providing the utmost efficiency. The customer support is unmatched as well and helps to create a pleasant experience even when you need help. Cons I have no complaints about anything in . The program was thoughtfully designed and continues to improve daily. Review Source LG LaTonya G. Receptionist Logistics and Supply Chain Used the software for: 2+ years ### "Great Response time" March 11, 2024 5.0 Pros always respond promptly. Our industry is hands on and our customer are very impatient. Whenever there is an issue the response time is great. I don't have to keep calling or emailing. What I like the most is the follow up. To follow up means that you care, you are concern and for me that means a lot. Cons I wished that my company would have used them earlier. Review Source JK Jordan K. Owner Mining & Metals Used the software for: 1-2 years ### "rematter review" April 3, 2024 5.0 excellent. the team is responsive. the software is easy to use/implement Pros ease of use/support. the team is always responsive and the software was easy to use and implement Cons no real cons. any questions quickly answered Review Source TL Taylor L. Logistics Coordinator Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Gerdau" February 21, 2022 5.0 My experience has been great. \[SENSITIVE CONTENT\] are always quick to help and respond immediately when needing assistance. Pros User Friendly. On the Go apps to use for dispatch Cons I dont have any issues. the system is great ! Review Source BS Barbara S. SE Logistics Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Gerdau " February 21, 2022 5.0 Pros I like that it is user friendly, and the customer service from \[SENSITIVE CONTENT\] is Outstanding!! Cons I don't have any issues, everything is good. Review Source RD Rosalinda D. Assistant Coordinator/Logistics Transportation/Trucking/Railroad Used the software for: 6-12 months ### "ReMatter is a great program to work with" February 4, 2022 5.0 It just has so many cool features and \[SENSITIVE CONTENT\] our rep is so helpful and always available when you need him. Pros Love that you can move jobs from one box to the next just by dragging it over. Cons I love this program. Do not have anything bad to say about it. Review Source JM Joy M. Office Manager Renewables & Environment Used the software for: Less than 6 months ### "Dispatch made Easy!" January 13, 2021 5.0 This is a wonderful program that is just what we needed! I am excited to see the future developments of the program. Pros Easy to use; anyone can use the program with little training. It keeps all data available for review. takes recommendations for improvements to the program which truly makes it a program that is user defined. Cons No cons to mention. If I ever run into an issue I don't understand, a quick email and the Team responds within minutes. It is very reassuring to have a company support their product and care about it's customers. Review Source AF Alan F. general manager Renewables & Environment Used the software for: 6-12 months ### "ReMatter Review" October 16, 2020 5.0 Very pleased with product. Looking forward to continued development and additional features. Pros That it is app based and it's ease of use. Cons There were/are frequent updates while in development. Reason for choosing ReMatter Modern user experience, scaleable. Review Source JA Jacky A. Waste Services Co Ordinator Renewables & Environment Used the software for: Less than 6 months ### "Using ReMatter " July 7, 2021 5.0 Dealing with \[SENSITIVE CONTENT HIDDEN\] an his team has been amazing. Looking forward to continuing the business relationship to see how far this system can go. Pros I have been dispatching trucks/people for a long time and this is simply the best system I have ever seen. Simple to use and straight to the point. I congratulate you guys on designing a wonderful product. Cons There is nothing to dislike as the software is still in the growth stage. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.