# PLD Mentoring Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PLD Mentoring Platform the right Mentoring solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205587/PLD-Mentoring-Platform/reviews

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PLD Mentoring Platform

4.7 (85)

[View alternatives](https://www.capterra.com/p/205587/PLD-Mentoring-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 17th, 2026

# Reviews of PLD Mentoring Platform

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

KN

Katy N

Professional Development OfficerOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“The reviews for assisting with gaining prof registration is very good - the mentoring between members makes a big impact on people's chartership applications, the help they can receive via the programme is valuable.“

June 30, 2026

MM

Max M

Young MemberCivil Engineering, 11 - 50 employeesUsed the software for: 6-12 months.

“The UI can sometimes be confusing from the admin perspective, as there are lots of menus to choose from and sometimes information or pages are buried deep in the website.“

January 23, 2026

RL

Rebecca L

Head of People DevelopmentHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“It provides good value for money in terms of numbers engaging and live relationships compared to older system we used.“

February 10, 2026

CK

Christian K

Management Development ConsultantHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“Video meeting function - not able to engage with accessibility features“

April 10, 2025

JE

Jade E

Technology and CommunicationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“We feel the platform is very secure and we have oversight of everything that happens, which supports our orgs safeguarding requirements.“

April 8, 2026

AP

Amanda P

Programme Career CoachStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months.

“You can't find out quickly who is matched with who, you have to go into the person first which is time consuming“

February 15, 2024

JE

Jade E

Technology and CommunicationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“PLD care about the work that they do and are always happy to help, whether that is with a simple question about the platform, or making adjustments to how the platform runs.“

April 8, 2026

MM

Michelle M

Leadership ConsultantGovernment Relations, 10,001+ employeesUsed the software for: 6-12 months.

“Nothing to report here, there is nothing that i did not like.“

June 20, 2024

## Showing most helpful reviews

Showing 1-25 of 85 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Cat G.  
Head of Education  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Straightforward introduction, big impact"

November 3, 2025

5.0

Setting up the platform with PLD was a good experience. We were well supported to set up the platform including having regular check-ins.

Pros

It was straightforward and easy to set up for our members. The standard functionality is good and it's easy to customise it with your own logos, wording, topics etc. It has enabled us to scale up our mentoring offer to reach a lot more members.

Cons

No real cons so I don't have anything specific to add here. The only issue we have had is some mentors don't respond to requests.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing PLD Mentoring Platform

Good value and good recommendations from others

Review Source

EH

Emma H.  
Learning and Development Facilitator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "UHBW Review"

October 16, 2025

4.0

Positive experience. Helpful and quick to sort out any issues. Generally easy to use and administrate on a daily basis.

Pros

It covers off the basics in a straightforward way but there is more that you can do if you want to. It is good that the platform has resources for users to use.

Cons

Not being able to breakdown reporting just for coaching or just for mentoring. Inability to add files such as our coaching agreement. Lack of storage to add reflective notes.

Alternatives considered

[MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/)[Sumac](https://www.capterra.com/p/144095/Sumac/)

Reason for choosing PLD Mentoring Platform

The provider had already worked with other NHS Trusts. Good value for money. Ease of using the platform Good working relationship between provider and customer.

Review Source

KN

Katy N.  
Professional Development Officer  
Oil & Energy  
Used the software for: 2+ years

### "Pld - An Excellent Mentoring Platform!"

June 30, 2026

4.0

I enjoy working with pld and using the mentoring platform - there is plenty of data for analysing areas within the programme, and many articles for promotional use. Pld are always forward thinking, and proactive with the platform, and it's refreshing working with them.

Pros

Client Support: Is excellent, always on hand for any questions, queries, tech trouble shooting etc. Value for Money: Is very good, the platform has many great articles that can be used, or amended to suit. The dashboard stats are extremely helpful for monitoring patterns in growth etc. Their are lots of variables for what data we can capture, and possibilities to amend and add new ones - making sure the platform grows with us. The option to add coaching is an interesting and potentially beneficial feature. Professional Development: The reviews for assisting with gaining prof registration is very good - the mentoring between members makes a big impact on people's chartership applications, the help they can receive via the programme is valuable.

Cons

Sometimes members, have trouble logging in, or their accounts being recognised, some liaison has to be done between our digital team and their support team, but it always gets resolved quickly.

Review Source

CK

Christian K.  
Management Development Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "PLD Review"

April 10, 2025

3.0

Good for some things - finding a mentor \`based on personal preference

Pros

Easy to find a mentor based on preferences

Cons

Video meeting function - not able to engage with accessibility features

Review Source

JE

Jade E.  
Technology and Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Straight forward and easy to use"

April 8, 2026

5.0

PLD care about the work that they do and are always happy to help, whether that is with a simple question about the platform, or making adjustments to how the platform runs.

Pros

We were able to build a bespoke mentoring system with PLD that met our business needs. Working with the PLD team to get this up and running was overall very easy, flexible, and it has been excellent value for money. We feel the platform is very secure and we have oversight of everything that happens, which supports our orgs safeguarding requirements. Using the platform is very straight forward for the user, and as an admin too.

Cons

We had a couple of hurdles when customising the platform to start with as our org has a unique approach to mentoring relationships, but PLD were able to find a solution which fit our business need as well as taking on board their teams knowledge of mentoring, personal development, and user experience.

Review Source

ND

Nick D.  
Leadership Development Specialist  
Defense & Space  
Used the software for: 1-2 years

### "Mentoring Platform Experience"

July 29, 2025

5.0

It feels like a partnership - excellent levels of support, really easy to use platform dashboard, overwhelming positive feedback from our users on both the platform and benefits of a mentoring programme for their development.

Pros

Its a really intuitive and user friendly experience. The set-up and customisation support was superb from the PLD team enabling us to stand up 2 mentoring programmes in under 6 weeks. We've generated a huge interest from across our business and are scaling up to offer multiple programmes across our functions.

Cons

We found the email notifications from the platform can get missed - but this is more to do with our business environment than the platform

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing PLD Mentoring Platform

Previous experience from a colleague, ease of use, great product team

Review Source

RL

Rebecca L.  
Head of People Development  
Higher Education  
Used the software for: 6-12 months

### "Univeirty of Exeter PLD review"

February 10, 2026

5.0

From the initial set up and contracting through to us administering and mentors and mentees creating relationships it has all been extremely smooth and positive.

Pros

The ease of use for mentors and mentees makes PLD a real win. The system is intuitive and transparent which allows mentees to clearly see who is available and for mentors to manage their time. It provides good value for money in terms of numbers engaging and live relationships compared to older system we used. Client support is extremely good.

Cons

We haven't yet encountered anything that we feel is negative about the platform, to date it has met all our needs.

Switched from

[Sumac](https://www.capterra.com/p/144095/Sumac/)

Cost and a move to something that was more transparent and user friendly and less manual to manage

Review Source

GE

Grace E.  
Head of Leadership  
Hospital & Health Care  
Used the software for: 6-12 months

### "PLD Mentoring Platform"

April 7, 2025

5.0

The platform was quick and easy to implement tcking all the data and security requirement for use. User expereince has been good allied wth the ongoing support hat comes along with it which is prompt and efficient.

Pros

Meets our need: value for money, easy to navigate, ability to host multiple programmes/cohort of mentees. The platform can be used for self directed learning without the need for trainer or training. Documents, links and additional resources can be embedded within the platform to enhance learning if necessary.

Cons

Can't say at the moment. The platform is currentlt meeting our requirement

Alternatives considered

[Mentorloop](https://www.capterra.com/p/152649/Mentorloop/)[Together Mentoring](https://www.capterra.com/p/177744/Together/)

Reason for choosing PLD Mentoring Platform

Cost effective, value for money and meets our basic need.

Review Source

FG

Fran G.  
Digital Marketing Executive  
Non-Profit Organization Management  
Used the software for: 2+ years

### "PLD has been a brilliant partner for our mentoring platform. "

July 2, 2026

5.0

Pros

The platform itself has become a valuable part of our membership offer. It's reliable, low‑maintenance and easy for our team to manage day‑to‑day with great support behind the scenes from PLD. PLD are consistently responsive and proactive. Whenever we’ve needed guidance or wanted to explore new ideas, they’ve been right there with clear actionable steps to take.

Cons

The main challenge we’ve experienced is low engagement from members. Otherwise the platform is good.

Review Source

JL

Josh L.  
Membership Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Really Good Platform"

July 2, 2026

5.0

\[sensitive content hidden\] have been very helpful with any queries or assistance we have needed and all in all has allowed us to operate the platform smoothy without any issues.

Pros

It is very easy to operate and is great value for money compared to other platforms we had looked at.

Cons

I can't say there were any issues on our end. The platform is very easy to operate and is also for our members

Review Source

MM

Michelle M.  
Leadership Consultant  
Government Relations  
Used the software for: 6-12 months

### "Coaching and Mentoring Matching Platform- Amazing product!"

June 20, 2024

5.0

Absolutely outstanding! PLD have been exceptional in the level of service they have provided. They have listened closely to our needs and helped us to create a bespoke platform. I have been so impressed by the quality of service, attention to detail and professionalism. The platform PLD have created is an amazing tool which so many people will benefit from and be able to access coaching and mentoring. The overall experience has been brilliant. PLD are highly recommended.

Pros

The platform is fantastic and has been customised to our needs. It is eye catching in design, engaging, easy to use and user intuitive. The platform is also accessible and has been through accessibility audit. The platform is packed with resources to guide people through every step of the journey. It features fantastic tools such as goal tracking. Overall it really is a fantastic product and we are delighted with it. The customer service we have also received from PLD has been exceptional.

Cons

Nothing to report here, there is nothing that i did not like.

Reason for choosing PLD Mentoring Platform

PLD was the best value and found to be least expensive but also ability to provide us with a bespoke platform that would meet our needs.

Review Source

EM

Elaine M.  
Programme Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "PLD Software "

March 24, 2022

5.0

We wanted to implement PLD software to help us grow our mentoring programme. It became obvious that we could not sustain a version which was dependent on spreadsheets, google docs etc. We had multiple data sources and there was risk of error in data reporting. Using the PLD Mentoring platform has allowed us to streamline our programme and we plan as we grow to use the reporting tools to allow us report on impact and our growth to our funders and other stakeholders. By adopting the platform we have removed the day to day manual data administration that was very time consuming. It has allowed us to free up resources and concentrate on other areas.

Pros

We found the software very practical. I was obvious that PLD had expertise in this area. The guides and very useful. We operate in Ireland and it was very useful that we could localise some of the language and terminology that would make sense to our users. We work with young people in education or wishing to get into education and match them with a mentor. The software was very intuitive and easy to use. We have had no feedback/queries from our mentees and mentors that use the platform to facilitate their mentoring.

Cons

The integration process was really made easy with the support of the PLD team and Helen. We are not IT experts so to get their advise and feedback was invaluable. There were no features difficult to use or implement.

Reason for choosing PLD Mentoring Platform

When we made the decision to look at using a mentoring platform we did research on existing products and services. We met with several providers and had trial access to the products. We choose PLD Mentoring because we felt the offered us the best value for money. We are a non-profit and this was always going to be a key issue for us. We also had the opportunity to speak with a couple of PLD clients. These conversations confirmed what we felt was important. The support offered by PLD both in the implementation stage and ongoing as the platform is in use. The ease of adaptation of the software to our use.

Review Source

SM

Susan M.  
Deputy Chief Executive  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product - but we need more mentors to really get going with it"

July 30, 2023

5.0

Really good experience, lovely team that will do what they can to help - even encouraging and motivating you to get the best out of the platform and they are armed with your own organisation's performance so really is bespoke guidance. The mentoring journeys that have taken place have all given good reviews, so until the time comes that I can dedicate more time to it - it is doing a good job in the background.

Pros

At a basic level it runs itself, if you are a time-poor admin. The journey is well thought out, improving all the time and regular check-ins give me a boost to promote the service more amongst our membership.

Cons

It's not a fault of the platform - but you really do have to put a lot of effort in to recruit mentors. Otherwise it will sit there as a minor member service, and not realising its potential as the brilliant member service I know it would be if I had more time.

Review Source

LP

Lauren P.  
Higher Education Programme Manager  
Civic & Social Organization  
Used the software for: 6-12 months

### "Review of PLD Mentoring Platform, from the Royal Academy of Engineering"

December 8, 2022

5.0

\[SENSITIVE CONTENT\] have a fantastic product, and brilliant and efficient customer support. From setting up the platform, through to supporting with managing the platform since it went live, PLD have been fantastic. The set up of the platform was incredibly swift, the communication was always timely, and the platform itself has received a great deal of praise from both administrators and external users. PLD are also always looking for ways to better their product too; since the launch of our specific platform, they have implemented several changes that have been very useful.

Pros

The mentor and mentee matching is fantastic; together with PLD, I was able to create the algorithm that allows mentees to "search for the skills they need" and allows mentors to "input the skills they can support with". This has completely removed the need for an administrator to 'manually' match mentors and mentees with one another, and has saved at least 100 hours of time.

Cons

Nothing; all of the aspects of the platform are easy to use, and the implementation was efficient - and the outcome has been great.

Review Source

EO

Esther O.  
Head of Member Engagement  
Law Practice  
Used the software for: 1-2 years

### "The ILM PLD platform review"

November 28, 2022

5.0

I enjoy working with PLD - all the team are great, but \[SENSITIVE CONTENT\] is incredibly helpful, responsive and professional at all times. I feel in safe hands and know they will try to help with anything I need. The platform itself has genuinely revolutionised the efficiency of ILM's mentoring programme management.

Pros

The product is really intuitive, simple and easy to use, whilst providing everything you might need to run a mentoring programme in one place. Members find it really simple too.

Cons

There were a few tiny things to iron out, but working with PLD is so easy, they just changed anything I requested really quickly and user tested it all really fast so it was ready to roll out as planned.

Reason for choosing PLD Mentoring Platform

We considered a CRM provided add on, which was much more expensive and not as good.

Review Source

SC

Sam C.  
Head of Professional Development  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Excellent customer service and helpful resources "

December 13, 2022

5.0

Very good.

Pros

How easy it is to use for mentors, mentees and administrators. The system takes all the hard work away and gives us a professional platform for our members. Access to the resources and articles are very useful and we plan to use them more. Great customer service too, nothing is too much trouble and its always done quickly.

Cons

We was slow to launch it, but PLD was able to help us.

Review Source

BP

Beba P.  
Senior Programme Officer  
Mental Health Care  
Used the software for: 1-2 years

### "A brilliant user-friendly platform"

October 6, 2023

5.0

Pros

It's very easy to set up and use. The PLD staff have been incredibly supportive and always available to help with any issue that came up. It's a great value-for-money platform.

Cons

It is currently under-used and we need to promote it more.

Review Source

MG

Matt G.  
Digital manager  
Insurance  
Used the software for: 6-12 months

### "Quick and easy set up, great quality product, great service"

August 18, 2020

5.0

The whole process from tender to launch took a lot less time than expected, with more time that could have been shaved off from our own side. The platform and its capabilities were laid out in an easy to follow induction process. The support team and account manager have been responsive and amenable, as well as providing guidance and tips for our own promotions and launch.

Pros

\- It is incredibly easy to use - There is generic content you can use which saves a lot of time writing content. - The team at PLD were extremely helpful throughout, from tender to launch - The platform is intuitive, and works well, with a good amount of uptake at launch - Pricing is inexpensive for the tool and service - Overall it is clean, easy, a strong platform and with a good team behind it.

Cons

\- Lack of administration tools meaning you have to contact PLD for certain changes - Restricted page layouts I suspect the team is working on having more flexibility to the platform.

Reason for choosing PLD Mentoring Platform

We were all sold on the product from the first meeting. The price point was perfect, the functionalities were all there with nothing missing from our list. It's a solid platform with a great team behind it.

Review Source

NW

Nick W.  
Head of Corporate Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Peer to Peer mentoring within the profession"

November 9, 2023

5.0

The system is easy to set up and manage. There has always been great support from pld including \[sensitive content hidden\] running a webinar session for us.

Pros

The system allows users to self-manage their registrations and the information that they feel is important about their needs and what they can offer. It is an effective way of matching the Mentees with Mentors. The monthly articles are also useful in promotion of the platform.

Cons

There are no Cons that I can think of and have recommended the product to other organisations.

Review Source

JK

Jessica K.  
Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Such a great Platform"

August 4, 2020

5.0

Mentoring was something we were working on rolling out here at IoMCoC way before the Pandemic. When Covid-19 hit the island and we went into lock down the process was accelerated rapidly in a bid to try and help as many local business as we could - Chamber member or not! The platform has worked fantastically for us and is very simple to use and easy to navigate. The back office admin is really insightful, you can run reports and export data to excel. I also love that mentees can ask one off quick questions and don't always have to enter into a full on mentoring relationship. PLD are great at sending over articles related to mentoring that you can use to promote the platform as well as keep existing users engaged. I also really like that PLD send out reminders to users that still need to engage with either mentees or mentors - as you can imagine it would be a nightmare to try an keep on top of this yourself. All in all the platform has been perfect for us and PLD have been incredibly helpful and quick to respond to any questions or queries.

Pros

Easy to use Insightful back office Great customer support

Cons

I would like more customisation options but still very goo

Review Source

MB

MarieClare B.  
Project Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Mentoring Platform Review"

September 5, 2022

5.0

Very good, it matches our budget and does most of what we want it to do, of course we'd like bells and whistle on top but we are limited by our budget. PLD customers service is brilliant the team are so helpful, couldn't recommend them enough.

Pros

It is user friendly and relatively easy to navigate

Cons

Being an off the shelve package you are limited with your customisations, but suggest get submitted to developers and considered if viable to implement

Review Source

MR

Matthew R.  
Head of Professional Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent service"

March 27, 2023

5.0

Excellent experience. I would highly recommend this service.

Pros

The PLD mentor matching platform is intuitive to use and quick to set up. PLD has been so professional and easy to work with. The platform is very cost effective compared to other similar products.

Cons

There is nothing that springs to mind. Everything went well

Reason for choosing PLD Mentoring Platform

Great verbal referrals from several companies we work with.

Review Source

SY

Samar Y.  
Head of Membership & Professional Standards  
Financial Services  
Used the software for: 6-12 months

### "Excellent platform and service!"

December 7, 2022

5.0

Excellent experience. They have been very patient with us while we decide all the details. Once we were ready to go ahead, they were very fast and efficient.

Pros

Ease of customisation and use. It runs smoothly, we've had absolutely no issues. Our members love it!

Cons

Very happy with the software. There are no cons that I can think of.

Review Source

HM

Heather M.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great platform, easy to use"

September 22, 2023

5.0

A brilliant platform that was set up with ease. Easy for administrator to run, great options for all participants and enables that flexibility for all in the support they require. Brilliant and supportive staff within PLD who will always be on hand to assist. It makes mentoring such a simple process for all involved.

Pros

A brilliant platform that provides fantastic information for both mentors and mentees. Great videos, great how to information, easy to set up for all participants

Cons

I have no areas of concern around this platform - all aspects work well

Review Source

AW

Agnieszka W.  
Programme Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mentoring platform for widening participation programme"

August 18, 2020

5.0

The platform has helped us mentor young people from local schools who are considering a career within the health sector. It links young people to professionals from different backgrounds and help them make more informed choices about their future career. The feedback from both students and mentors have been great so far.

Pros

I really like the fact that we were able to develop a bespoke platform that meets the project needs. Very easy development and implementation stage with lots of support from the development team from start to finish. Great customer service; always willing to cater for individual needs, professional and speedy response rate. The platform is very user friendly and the reporting functionality is also helpful.

Cons

Nothing I can think off. Great product.

Reason for choosing PLD Mentoring Platform

Bespoke features User friendly Professional appearance Embedded training

Review Source

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