# PLD Mentoring Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PLD Mentoring Platform the right Mentoring solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205587/PLD-Mentoring-Platform/reviews

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PLD Mentoring Platform

4.7 (81)

[View alternatives](https://www.capterra.com/p/205587/PLD-Mentoring-Platform/alternatives/)

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Last updated March 13th, 2026

# Reviews of PLD Mentoring Platform

Ease of use

4.7

Customer Service

5.0

## Pros and Cons in Reviews

RL

Rebecca L

Head of People DevelopmentHigher Education, 5,001 - 10,000 employeesUsed the software for: 6-12 months.

“It provides good value for money in terms of numbers engaging and live relationships compared to older system we used.“

February 10, 2026

MM

Max M

Young MemberCivil Engineering, 11 - 50 employeesUsed the software for: 6-12 months.

“The UI can sometimes be confusing from the admin perspective, as there are lots of menus to choose from and sometimes information or pages are buried deep in the website.“

January 23, 2026

AP

Asia P

Volunteer Support OfficerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“It's a great way to connect people at the early stages of their career to ask questions to someone senior, so i think it's very useful, especially to match people in similar sectors of medicine.“

December 9, 2025

CK

Christian K

Management Development ConsultantHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“Video meeting function - not able to engage with accessibility features“

April 10, 2025

HE

Hannah E

Head of Human ResourcesMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years.

“Great mentoring platform, friendly and helpful support from PLD team and great investment for our business and professional development of our employees.“

October 7, 2025

AP

Amanda P

Programme Career CoachStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months.

“You can't find out quickly who is matched with who, you have to go into the person first which is time consuming“

February 15, 2024

AP

Asia P

Volunteer Support OfficerHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“It has been a good platform to connect people, although we have more mentees than mentors, so getting people onboard hasn't been easy, especially with recruiting mentors.“

December 9, 2025

MM

Michelle M

Leadership ConsultantGovernment Relations, 10,001+ employeesUsed the software for: 6-12 months.

“Nothing to report here, there is nothing that i did not like.“

June 20, 2024

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Cat G.  
Head of Education  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Straightforward introduction, big impact"

November 3, 2025

5.0

Setting up the platform with PLD was a good experience. We were well supported to set up the platform including having regular check-ins.

Pros

It was straightforward and easy to set up for our members. The standard functionality is good and it's easy to customise it with your own logos, wording, topics etc. It has enabled us to scale up our mentoring offer to reach a lot more members.

Cons

No real cons so I don't have anything specific to add here. The only issue we have had is some mentors don't respond to requests.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing PLD Mentoring Platform

Good value and good recommendations from others

Review Source

EH

Emma H.  
Learning and Development Facilitator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "UHBW Review"

October 16, 2025

4.0

Positive experience. Helpful and quick to sort out any issues. Generally easy to use and administrate on a daily basis.

Pros

It covers off the basics in a straightforward way but there is more that you can do if you want to. It is good that the platform has resources for users to use.

Cons

Not being able to breakdown reporting just for coaching or just for mentoring. Inability to add files such as our coaching agreement. Lack of storage to add reflective notes.

Alternatives considered

[MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/)[Sumac](https://www.capterra.com/p/144095/Sumac/)

Reason for choosing PLD Mentoring Platform

The provider had already worked with other NHS Trusts. Good value for money. Ease of using the platform Good working relationship between provider and customer.

Review Source

RL

Rebecca L.  
Head of People Development  
Higher Education  
Used the software for: 6-12 months

### "Univeirty of Exeter PLD review"

February 10, 2026

5.0

From the initial set up and contracting through to us administering and mentors and mentees creating relationships it has all been extremely smooth and positive.

Pros

The ease of use for mentors and mentees makes PLD a real win. The system is intuitive and transparent which allows mentees to clearly see who is available and for mentors to manage their time. It provides good value for money in terms of numbers engaging and live relationships compared to older system we used. Client support is extremely good.

Cons

We haven't yet encountered anything that we feel is negative about the platform, to date it has met all our needs.

Switched from

[Sumac](https://www.capterra.com/p/144095/Sumac/)

Cost and a move to something that was more transparent and user friendly and less manual to manage

Review Source

CK

Christian K.  
Management Development Consultant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "PLD Review"

April 10, 2025

3.0

Good for some things - finding a mentor \`based on personal preference

Pros

Easy to find a mentor based on preferences

Cons

Video meeting function - not able to engage with accessibility features

Review Source

SL

Syeldy L.  
Community Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Positive experience with PLD's services"

January 8, 2026

5.0

Overall, we’ve had a positive experience using PLD for our international society. We appreciate that PLD is an all-in-one platform offering very useful resources for every stage of the mentorship journey, communication channels within the platform, and matching and tracking capabilities. It’s simple and easy to navigate. The administrative functionalities of tracking and displaying statistics are very beneficial, and, again, simple and easy to navigate. PLD has done what it has advertised to do, and coupled with the excellent client support, we are satisfied and grateful for its services.

Pros

PLD’s client support is excellent, for they are quick and thorough in answering queries and providing any support as needed.

Cons

The login code, while understandably required, has posed problems for some of our international users logging in from around the world. Also setting up meetings only in one time zone can be tricky, although this is partially solved by the meetings displaying in users' local time zones once downloaded into their calendars.

Review Source

ND

Nick D.  
Leadership Development Specialist  
Defense & Space  
Used the software for: 1-2 years

### "Mentoring Platform Experience"

July 29, 2025

5.0

It feels like a partnership - excellent levels of support, really easy to use platform dashboard, overwhelming positive feedback from our users on both the platform and benefits of a mentoring programme for their development.

Pros

Its a really intuitive and user friendly experience. The set-up and customisation support was superb from the PLD team enabling us to stand up 2 mentoring programmes in under 6 weeks. We've generated a huge interest from across our business and are scaling up to offer multiple programmes across our functions.

Cons

We found the email notifications from the platform can get missed - but this is more to do with our business environment than the platform

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Reason for choosing PLD Mentoring Platform

Previous experience from a colleague, ease of use, great product team

Review Source

GE

Grace E.  
Head of Leadership  
Hospital & Health Care  
Used the software for: 6-12 months

### "PLD Mentoring Platform"

April 7, 2025

5.0

The platform was quick and easy to implement tcking all the data and security requirement for use. User expereince has been good allied wth the ongoing support hat comes along with it which is prompt and efficient.

Pros

Meets our need: value for money, easy to navigate, ability to host multiple programmes/cohort of mentees. The platform can be used for self directed learning without the need for trainer or training. Documents, links and additional resources can be embedded within the platform to enhance learning if necessary.

Cons

Can't say at the moment. The platform is currentlt meeting our requirement

Alternatives considered

[Mentorloop](https://www.capterra.com/p/152649/Mentorloop/)[Together Mentoring](https://www.capterra.com/p/177744/Together/)

Reason for choosing PLD Mentoring Platform

Cost effective, value for money and meets our basic need.

Review Source

EV

Emma V.  
E-Learning  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Clean, intuitive platform providing an excellent service for our members"

January 22, 2026

5.0

The PLD team are wonderful to work with and provide timely assistance where needed and excellent support when we have ad-hoc requests.

Pros

The platform is very easy to use and intuitive for customers. Our members provide feedback that they find it valuable for the professional development, and can usually find great matches. As an administrator, it's very straight forward to see user metrics and the reporting is very useful.

Cons

I can't think of any drawbacks - it does what it says on the tin and does it very well! We are very happy with the platform.

Review Source

AP

Asia P.  
Volunteer Support Officer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great for networking"

December 9, 2025

4.0

It has been a good platform to connect people, although we have more mentees than mentors, so getting people onboard hasn't been easy, especially with recruiting mentors. It's a great way to connect people at the early stages of their career to ask questions to someone senior, so i think it's very useful, especially to match people in similar sectors of medicine. It allows an opportunity to connect with people in different hospitals at a distance and using a remote form of communication works well.

Pros

That it's a intuitive platform allowing the mentee/mentor to self navigate, rather than a lot of admin work for us.

Cons

It would be good if there was an easier way to view stats and the progression in number form rather than graph.

Review Source

CM

Charlie M.  
IT Product Manager  
Human Resources  
Used the software for: 1-2 years

### "Member to Member Mentoring - Charity"

February 2, 2026

5.0

Pros

Great value for money, extremely responsive support team and an intuitive platform that delivers for our members.

Cons

The platform itself is great but the in-built reporting isn't always great. It looks a bit dated and can be hard to export.

Review Source

TK

Tamar K.  
Learning Manager  
Insurance  
Used the software for: 2+ years

### "Great Mentoring Platform"

May 1, 2024

5.0

Pros

PLD is easy to use and is great at matching people

Cons

Nothing, it's a great platform and has everything you need in one place.

Review Source

SS

Steven S.  
Talent Development Manager  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Excellent, well featured and easy to use platform, great value..."

June 19, 2020

5.0

I have been really pleased that I made the purchase. The company has been responsive in helping me to get the platform up and running and any queries or concerns were addressed quickly. I looked at a number of other platforms before making the decision to go ahead and felt that I was going to pay a lot of money for features that I just didn't need. It is well used and I find that people in the company engage with it independently due to its simplicity which means less support time or training from me. I could not run my mentoring programme without it and it is essential to me to keep it alive and going across all our offices in the UK.

Pros

The platform offers a good range of features that doesn't overload the user and makes training and deployment easy and intuitive. The platform was sold and deployed as a site licence rather than on a per-user cost basis which gave me the flexibility to purchase the platform and not have to worry about additional licence costs - which is really helpful when managing my budget especially as I was unsure of take-up in the first year. The deployment process was positive and the ability to customise and brand the platform was important to me. This was done smoothly with good communication with the account manager and technical team which made my life easy. I was able to customise almost all areas of the platform including the mentor matching algorithm to adapt it to our career path structure. I have been using the platform for 12 months and have had no issues of downtime at all so far. A useful set of in-built tools such as messaging, SMART goals, SWOT etc. with you can work on with the mentee. Staff really seem to have engaged with it with minimal support needed which was what I was looking for.

Cons

I would like to see a more featured admin backend that would allow me to amend certain aspects of the site myself such as the drop-down fields for the profiles or more customisable surveys. If I want to make any changes I can always put a call in, and they have always been implemented really quickly. It would just be nice to have some more independent control without having to contact the company. The is no specific phone app if that is important to you, but not sure it is needed personally...the site adapts and works well for me via a phone browser.

Reason for choosing PLD Mentoring Platform

Ease of use, value for money, ability to brand and customise the platform, UK based.

Review Source

HW

Hannah W.  
Coaching and Mentoring Co-Ordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "NHS review!"

November 21, 2022

5.0

Easy to use, perfect for what we needed and our NHS staff love it

Pros

I like how easy and user friendly it is. You could give the log in to someone and they could figure out the site themselves without any help. Its clear and looks good without it being too clunky. Its perfect for a self service system.

Cons

I think the reporting aspect could be updated slightly but PLD are so good with updates that Im sure they're on it already.

Reason for choosing PLD Mentoring Platform

The impressive low costs and the functionality of the software as well as how lovely the staff were.

Review Source

CA

Claire A.  
Director of Membership Services  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy customers"

December 7, 2022

4.0

We have had a very positive working relationship with the PLD team since we implemented this product several years ago. The platform continues to evolve and new features and services added. We have regular contact with PLD and they are always happy to help and take on board feedback/new ideas. We have had no major issues with the platform.

Pros

For a small organisation with limited staff resources, this provides a cost effective way for us to be able to offer and manage a mentoring scheme for our members which is a key membership benefit for a professional membership body. It is easy for members to use, it is easy for us to administer and PLD are always helpful whenever we need help or advice.

Cons

As it is 'off the shelf' there are some limitations in terms of what you can customise but this if reflected in the price you pay for the package and to have something completely customisable would be more than we could afford.

Reason for choosing PLD Mentoring Platform

Similar organisations were using the product, it was very competitive on costs, could be quickly implemented and possible to add own branding etc.

Review Source

RA

Rizwana A.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "User review"

July 31, 2023

5.0

Very good overall experience.

Pros

The PLD support team are extremely helpful and efficient in responding to enquiries.

Cons

Clients sometimes find it difficult to navigate the platform from creating a profile to picking up messages.

Review Source

MM

Marie M.  
Strategic organisational development business partner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Efficient and cost effective"

March 21, 2024

5.0

It is still early days of using the platform, what works really well for us is the engagement with supplier and how they take the time to understand our needs. Helping put best processes in place based on those needs.

Pros

The platform was easy to set up and use. We have the ability to tailor to our business needs and have different mentoring and coaching options available to employees

Cons

Bulk matching could be improved on, for example bypassing some of the standard e-mails that are generated if that method is used for selection.

Reason for choosing PLD Mentoring Platform

The cost of the product and flexibility to match our needs influenced our choice. We narrowed it down to 2 providers and PLD's engagement and service topped the other provider.

Review Source

LT

Lyndsey T.  
Careers & Outreach Coordinator  
Legal Services  
Used the software for: 1-2 years

### "Fantastic Platform and Fabulous Customer Service Every time"

August 28, 2020

5.0

We can't thank PLD for the provision of this platform which has reduced my admin time by almost half allowing me to focus on developing my mentoring scheme and increasing engagement with my service users. The platform has also allowed us to increase our mentee and mentor numbers to a level which would have been unmanageable for me but which means our members have more mentors to choose from. \[SENSITIVE CONTENT HIDDEN\] are a pleasure to work with and their customer service is second to none!

Pros

We had a seamless transition from a paper based matching system have increased our engagement with our members due to the ease of use of the platform. I love the dashboard where you can see at a glance what your numbers are like and how engagement is going and the reports and analysis function is super helpful

Cons

I can't say there is anything I like least. We have identified a few slight technical hitches along the way but these have always been resolved extremely quickly and to our satisfaction and similarly if there have been any additional requirements from us, these have always been actioned swiftly by PLD

Review Source

OO

Olga O.  
OD Business Partner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Thank you!"

February 4, 2021

5.0

Everyone have been so supportive and responsive to our needs. Great customer service and very efficient launch and continuous alterations as and when needed.

Pros

The platform is very user-friendly for both end users and administrators and has many features and useful reporting dashboards. This allows the organisation to report on the uptake, usage and satisfaction with programmes via evaluation surveys. It is also very interactive and has educational text and video resources which users find very helpful. There is also a flow chart for the process of mentoring available which explains the process start to end and the platform helps users to navigate through their sessions suggesting helpful models and hints & tips through all stages of the mentoring/coaching relationship. It is just great that the platform can be fully-customised upon the organisation's needs - this is both in terms of the set up and visual appearance. It allows for a variety of programmes such as mentoring, coaching and reverse mentoring also.

Cons

Cannot fault anything at the moment, I'm afraid.

Reason for choosing PLD Mentoring Platform

Cost-effectiveness and functionality.

Review Source

WP

Wayne P.  
Head of Customer Relations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "My Mentoring portal for membership"

August 4, 2023

5.0

The reporting is excellent plus the team provided clear training and meet regularly to discuss our experience. We had to make some changes after the platform was implemented due to our website domain changes and these were handled quickly and professionally.

Pros

The customer service was excellent from the initial discussion through to after sales support. The platform is also pretty low cost and was implemented on time with no change to budget.

Cons

Haven't encountered any issues at this point (6 months).

Review Source

MB

MarieClare B.  
Project Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Mentoring Platform Review"

September 5, 2022

5.0

Very good, it matches our budget and does most of what we want it to do, of course we'd like bells and whistle on top but we are limited by our budget. PLD customers service is brilliant the team are so helpful, couldn't recommend them enough.

Pros

It is user friendly and relatively easy to navigate

Cons

Being an off the shelve package you are limited with your customisations, but suggest get submitted to developers and considered if viable to implement

Review Source

NE

Nicky E.  
Orthotist / Vice-Chair BAPO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent customer service "

October 4, 2023

5.0

The platform provides an excellent forum for our members to learn from each other. It is easy to use, customer service is excellent.

Pros

Mentor/Mentee matching Resources from an admin perspective - the dashboard is very useful, it provides rich data and an easy format

Cons

Unsure what the next steps are when contacted as a mentor

Review Source

ST

Sabrina T.  
Marketing Executive  
Insurance  
Used the software for: 1-2 years

### "CII Review"

September 9, 2020

4.0

Pros

Usability - the platform is not complicated to use

Cons

Would be great if there was an app version, maybe one that could also be used for chat/texting purposes and scheduling so we can log usage. At the moment it's mostly offline and there's no real way to check how much or how often members use the platform

Review Source

Response from Perform Learn Develop

September 16, 2020

The platform does have both meeting scheduling and tracking and an admin function that tracks user visits over time. I will be in touch to provide more support on these areas. We have looked at an app version but the platform has been designed for use over a wide range of devices without the need for a separate app. We do monitor engagement at the key stages of the relationship to provide useful metrics to administrators. Although we provide messaging, our extensive experience suggests that the majority of users prefer to use messaging / chat systems that they are already familiar with such as email, sms, video-conferencing, WhatsApp etc. We will be in touch to book in a chat to see if there are some key metrics missing we can collect for you.

KG

Kelly G.  
Learning and Development Specialist  
Food Production  
Used the software for: 1-2 years

### "Review on pld mentoring platform "

July 31, 2023

5.0

Really happy with the both the platform and the service we receive from pld. They always respond in a timely manner to any queries we have.

Pros

Easy to use, great visibility in terms of understanding reports

Cons

I have not yet found anything I am happy with on the platform.

Review Source

CB

Christian B.  
Professional Support Services Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "PLD provide excellent support"

November 22, 2022

5.0

Very positive and includes excellent mentoring communication tools/blogs

Pros

\[SENSITIVE CONTENT\] provides excellent support and the platform often runs itself. Next step will be integration with our database/CRM.

Cons

No major flaws. The platform will be better when integrated around lapsing of members etc.

Review Source

CK

Chris K.  
Member Engagement Manager  
Public Safety  
Used the software for: 1-2 years

### "Easy to use, Practical, and well received software"

March 1, 2021

4.0

We've received extremely positive feedback so far, and PLD have been a great partner.

Pros

The PLD mentoring platform has revolutionised the way our members can interact with each other and form meaningful mentoring relationships. The way users can match with each other based on their skills takes any guesswork out of the process, and results in better, more fruitful relationships.

Cons

Integration was smooth, and I've been able to work with PLD to iron out any missing requirements or improvements.

Review Source

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