# Page 2 | PLD Mentoring Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PLD Mentoring Platform the right Mentoring solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205587/PLD-Mentoring-Platform/reviews

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PLD Mentoring Platform

4.7 (81)

[View alternatives](https://www.capterra.com/p/205587/PLD-Mentoring-Platform/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of PLD Mentoring Platform

## Showing most helpful reviews

Showing 26-50 of 81 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Danielle S.  
Member and Customer Engagement Manager  
Education Management  
Used the software for: 1-2 years

### "Professional body mentoring"

November 20, 2025

5.0

Really good with looks of support from the PLD team. We've had very positive feedback from customers and the platform has continued to grow.

Pros

It is easy to use for both ourselves and the members who are actively using the platform. There is lots of support within the platform to support the customers and help them with their journey.

Cons

The video function is still something we get regular feedback about. Having Teams integration would be much better.

Review Source

GO

Gareth O.  
Member Services Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great platform, transformed our offer"

October 6, 2025

5.0

Really strong, right from the very open pitch to work with us, through to the onboarding process and continued through to today

Pros

Exceptional value, considering the depth of support we've recieved from the PLD team (right from the start - through to the present day, a couple of years into our journey with them). The mentoring platform they've provided us with has significantly improved ease of use for clients and lightened the administrative burden on the delivery team.

Cons

Nothing so far, any queries we've had have been addressed and where feasible - adaptions at PLD's end have been incorporated.

Alternatives considered

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)

Reason for choosing PLD Mentoring Platform

Better met the specifications we'd developed

Review Source

HE

Hannah E.  
Head of Human Resources  
Marketing and Advertising  
Used the software for: 1-2 years

### "Mentoring Platform"

October 7, 2025

5.0

Great mentoring platform, friendly and helpful support from PLD team and great investment for our business and professional development of our employees.

Pros

The mentoring platform is a great tool for our employees to gain professional development and coaching where required. The algorithm within the system matched mentors to mentees and we have a range of mentors on the platform including \[sensitive content hidden\] The system is easy to navigate and there is plenty of useful guides within the platform to support everyone!

Cons

The platform is great and exactly what we needed, however changes that you require within the portal can easily be made.

Review Source

MM

Max M.  
Young Member  
Civil Engineering  
Used the software for: 6-12 months

### "Great Experience with PLD"

January 23, 2026

5.0

Overall a very positive experience so far both for our users and myself as one of the administrators.

Pros

We appreciate the one-tier, all-inclusive pricing model and the support that is provided by the team when we encounter issues or want to increase engagement to the platform.

Cons

The UI can sometimes be confusing from the admin perspective, as there are lots of menus to choose from and sometimes information or pages are buried deep in the website.

Review Source

AS

Amber S.  
Outreach and Engagement Manager  
Legal Services  
Used the software for: 2+ years

### "PLD for mentoring uni students"

December 3, 2025

4.0

Overall our experieince using the PLD Mentoring Platform has been really positive, it's easy to use, the PLD team are friendly and respond quickly to emails, and there are a lot of resources on the platform.

Pros

I like how helpful the PLD team is, they are always quick to answer emails and set up meetings to catch up.

Cons

I don't think there's really anything I like least, it's a great platform with lots of ways to engage in the mentor/mentee relationship.

Review Source

MP

Marianna P.  
Learning and Development Manager  
Construction  
Used the software for: 2+ years

### "Great platform"

November 17, 2025

4.0

Pros

The support from the team is amazing, profile matching is easy and simple and reporting is robust and detailed.

Cons

It could be a lot more modern looking and simpler to use. The end users often use the matching then take everything offline.

Review Source

MB

Matt B.  
CEO  
Defense & Space  
Used the software for: 1-2 years

### "Mentoring Platform"

July 23, 2025

5.0

The mentoring platform is easy to navigate and the access to extremely helpful online guidance simplifies the experience for users. It has become an important tool in the professional development of our young people.

Pros

Flexibility. The team has been readily available and extremely helpful in adapting and modifying the platform to meet our needs. The availability of data also allows us to easily track the usage and engagement of mentors and mentees.

Cons

Nothing. I cannot fault the simplicity and accessibility of the platform and the professional and helpful advice and guidance received.

Review Source

JS

Juliette S.  
Organisational Development Lead  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Thumbs up for the PLD platform"

August 13, 2025

5.0

I've found it easy to use on the whole. I think it is quite straightforward. Like any other system, it is only as good as the data put in,

Pros

I think the platform offers us a chance to scale our coaching and mentoring across both of our sites. I like the ease of use and it gives us vital analytics that are needed to inform our coaching and mentoring strategy. It reduces our administrative burden and does have a matching algorithm. which is great. Additionally, it provides scope for us to use it to support other programmes which is something that could be in the plan for the future.

Cons

I think it could look a little more modern and I think drag and drop features could help in the bio section.

Review Source

MK

Mustafa K.  
Corporate Training and Contracts Manager  
Government Administration  
Used the software for: 6-12 months

### "A brilliant mentoring platform"

November 19, 2024

5.0

Very positive, from inception to launch the team were great and continue to support us as and when needed. The platform is modern, easy to use and fully customisable.

Pros

It is very user friendly and simple to navigate and has helped bring 15 Local Authorities pool their resources to enable cross council mentoring. The support team are also brilliant.

Cons

The lack of ability to use one email address for both admin and mentor/mentee sign up.

Alternatives considered

[Mentorloop](https://www.capterra.com/p/152649/Mentorloop/)

Reason for choosing PLD Mentoring Platform

A better platform overall at a cheaper cost.

Review Source

JW

John W.  
Chief Executive  
Professional Training & Coaching  
Used the software for: 2+ years

### "It’s the PLD Team which makes it great! "

January 21, 2025

5.0

It’s the team behind it which makes it. They’re so committed to helping us succeed with our mentoring offer

Pros

Friendly helpful service and openness to optimisation from the PLD team.

Cons

No major problems - we’re very happy with the platform and recently made some changes to further optimise it which were readily accepted and quickly implemented by the PLD Team

Review Source

DB

Donna B.  
Professional Networks Coorindator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "PLD Mentoring Platform"

August 7, 2024

5.0

Fantastic! PLD have been wonderful in their customer care and support. They have listened and helped us to develop different programmes on the platform, enabling us to increase access to mentoring for our members. The overall experience has been brilliant and we would recommended PLD.

Pros

The platform has been updated with our branding and we have been able to adapt programmes and templates to our specific requirements. It is user friendly, not only from an administrator point but for our members also. Packed with helpful resources and videos to guide users through every step of their journey, together with good reporting tools for us!

Cons

Nil to report and would happily recommend this platform to other organisations.

Alternatives considered

[PushFar](https://www.capterra.com/p/189739/PushFar/)

Reason for choosing PLD Mentoring Platform

Feedback reviews, easy of platform and cost

Review Source

MM

Michelle M.  
Leadership Consultant  
Government Relations  
Used the software for: 6-12 months

### "Coaching and Mentoring Matching Platform- Amazing product!"

June 20, 2024

5.0

Absolutely outstanding! PLD have been exceptional in the level of service they have provided. They have listened closely to our needs and helped us to create a bespoke platform. I have been so impressed by the quality of service, attention to detail and professionalism. The platform PLD have created is an amazing tool which so many people will benefit from and be able to access coaching and mentoring. The overall experience has been brilliant. PLD are highly recommended.

Pros

The platform is fantastic and has been customised to our needs. It is eye catching in design, engaging, easy to use and user intuitive. The platform is also accessible and has been through accessibility audit. The platform is packed with resources to guide people through every step of the journey. It features fantastic tools such as goal tracking. Overall it really is a fantastic product and we are delighted with it. The customer service we have also received from PLD has been exceptional.

Cons

Nothing to report here, there is nothing that i did not like.

Reason for choosing PLD Mentoring Platform

PLD was the best value and found to be least expensive but also ability to provide us with a bespoke platform that would meet our needs.

Review Source

SG

Samantha G.  
Talent Development Senior Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "The staff working at PLD Mentoring are extremely professional, kind and always there to support."

August 15, 2024

5.0

We have been using the platform for a few years and our employees are very happy. The platform itself is very easy to use and the people working at PLD Mentoring are extremely supportive.

Pros

The staff working at PLD Mentoring are extremely professional, kind and always there to support.

Cons

Nothing wrong to say, it's a fantastic platform and the people working there are so helpful.

Review Source

CB

Cecilia B.  
Consultant  
Education Management  
Used the software for: 6-12 months

### "Great product and great support"

May 24, 2024

5.0

Pros

Really good and professional collaboration. Easy and trouble-free implementation, customization and integration. User-friendly platform that simplifies the matching process. A large amount of tailored learning and promotional articles. Very good support.

Cons

The search function in the mentor/mentee archive could be improved

Review Source

RJ

Re J.  
x  
Military  
Used the software for: 2+ years

### "Simple, Effective & Super Value"

August 15, 2023

5.0

Outstanding service, expertise and support. Our monthly account meetings are incredibly helpful to not only understand how our Platform is being used but to also explore how we can further exploit or develop new features to benefit our organisation and our people - PLD are always interested and accommodating.

Pros

PLD are an excellent company to work with, from procurement to implementation into business as usual, they have been friendly, helpful, knowledgeable and offer tailored support to meet our needs - often going the extra mile to support us. The Platform is highly configurable to our needs, with on going adaptability as we optimise how we utilise it. The Platform itself is clean and simple and easy to use both as as user and admin. The Admin dashboard and ability to configure reports is outstandingly useful - allowing us to at the touch of a button provide rea-ltime usage data/trends.

Cons

Nothing, we are working on the option add better coaching support to our platform

Reason for choosing PLD Mentoring Platform

Value for Money and Service/Product provided.

Review Source

JS

Joanne S.  
Project Lead  
Government Administration  
Used the software for: 1-2 years

### "Coaching & Mentoring Hub Review"

March 30, 2023

5.0

\[sensitive content hidden\] and his team are incredible supportive and responsive to any questions or queries.

Pros

Having a self service approach so that colleagues could select a coach and /or mentor based on their individual needs was something we liked about the platform, along with the ability to have useful insight and intelligence about development need ands the challenges faced by colleagues. The suite of reporting tools was also something we've found incredible beneficial. Also being able to create our own resources for each of the journey stages meant we were able to replicate the resources we were currently using and develop them so that they were accessible to all.

Cons

At first the system was only set up for mentoring, so in the early days of testing we found that a challenge as the terminology focused on mentees and mentors only. Being able to to customize the resources was a huge help in overcoming this and \[sensitive content hidden\] and the team have been incredibly supportive in configuring the reports to suit our needs so that we're able to report fully on both programmes.

Review Source

EM

Elaine M.  
Programme Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "PLD Software "

March 24, 2022

5.0

We wanted to implement PLD software to help us grow our mentoring programme. It became obvious that we could not sustain a version which was dependent on spreadsheets, google docs etc. We had multiple data sources and there was risk of error in data reporting. Using the PLD Mentoring platform has allowed us to streamline our programme and we plan as we grow to use the reporting tools to allow us report on impact and our growth to our funders and other stakeholders. By adopting the platform we have removed the day to day manual data administration that was very time consuming. It has allowed us to free up resources and concentrate on other areas.

Pros

We found the software very practical. I was obvious that PLD had expertise in this area. The guides and very useful. We operate in Ireland and it was very useful that we could localise some of the language and terminology that would make sense to our users. We work with young people in education or wishing to get into education and match them with a mentor. The software was very intuitive and easy to use. We have had no feedback/queries from our mentees and mentors that use the platform to facilitate their mentoring.

Cons

The integration process was really made easy with the support of the PLD team and Helen. We are not IT experts so to get their advise and feedback was invaluable. There were no features difficult to use or implement.

Reason for choosing PLD Mentoring Platform

When we made the decision to look at using a mentoring platform we did research on existing products and services. We met with several providers and had trial access to the products. We choose PLD Mentoring because we felt the offered us the best value for money. We are a non-profit and this was always going to be a key issue for us. We also had the opportunity to speak with a couple of PLD clients. These conversations confirmed what we felt was important. The support offered by PLD both in the implementation stage and ongoing as the platform is in use. The ease of adaptation of the software to our use.

Review Source

MAO

Mary Anne O.  
Staff Training Officer  
Education Management  
Used the software for: 6-12 months

### "Excellent Mentoring platform "

April 19, 2024

5.0

Customer service from PLD team was excellent.

Pros

The platform facilitated us to enable staff working in different campuses across the country to find a mentor who could support them. Working with the team in PLD was very positive - all our questions were addressed and technical needs were swiftly

Cons

We had no issues with the platform - very user friendly, excellent set-up training and intuitive platform.

Review Source

JB

Jo B.  
Organisational Development Facilitator  
Hospital & Health Care  
Used the software for: 1-2 years

### "User Experience of PLD Coaching & Mentoring Platform"

October 17, 2023

5.0

The Coaching and Mentoring platform has enabled the organisation to smoothly transition from a small scale coaching offer, involving manual matching of coaches and coachees to a digital coaching offer which intuitively matches coach skills and expertise with coachee needs. This has resulted in an organistaion wide coach offer which requires reduced administrative support over time. The customer support provided from PLD has been of the highest standard, they welcome and act on feedback and are working hard to give customers the best possible experience. PLD are committed to a programme of continuous improvement of the platform's functionality and user experience.

Pros

Flexibility to build from scratch. Customisation capabilities of the platform. Intuitive. On-going Customer Support available throughout the build and launch of the platform, followed by regular review opportunities

Cons

PLD have included professional mentoring videos for their platform, however at the time of our system build there were no similar coaching related videos available. This is something that PLD are currently addressing. They have been proactive in seeking feedback from customers with coaching platforms on the nature and content of coaching videos to support both coach and coachee user experience on the platform.

Review Source

SM

Susan M.  
Deputy Chief Executive  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product - but we need more mentors to really get going with it"

July 30, 2023

5.0

Really good experience, lovely team that will do what they can to help - even encouraging and motivating you to get the best out of the platform and they are armed with your own organisation's performance so really is bespoke guidance. The mentoring journeys that have taken place have all given good reviews, so until the time comes that I can dedicate more time to it - it is doing a good job in the background.

Pros

At a basic level it runs itself, if you are a time-poor admin. The journey is well thought out, improving all the time and regular check-ins give me a boost to promote the service more amongst our membership.

Cons

It's not a fault of the platform - but you really do have to put a lot of effort in to recruit mentors. Otherwise it will sit there as a minor member service, and not realising its potential as the brilliant member service I know it would be if I had more time.

Review Source

MH

Mark H.  
Senior membership and benefits advisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CIM mentoring programme"

March 28, 2023

5.0

Really good, platform is very low maintenance from an administrative point of view and customer support is very good.

Pros

Ease of use from an administrative point for view, once set up it practically manages itself.

Cons

I feel some of the automated communications could be improved, but that said we need to do some work on this ourselves.

Reason for choosing PLD Mentoring Platform

Again I don't know as I was not involved with our mentoring programme when we choose PLD.

Review Source

LP

Lauren P.  
Higher Education Programme Manager  
Civic & Social Organization  
Used the software for: 6-12 months

### "Review of PLD Mentoring Platform, from the Royal Academy of Engineering"

December 8, 2022

5.0

\[SENSITIVE CONTENT\] have a fantastic product, and brilliant and efficient customer support. From setting up the platform, through to supporting with managing the platform since it went live, PLD have been fantastic. The set up of the platform was incredibly swift, the communication was always timely, and the platform itself has received a great deal of praise from both administrators and external users. PLD are also always looking for ways to better their product too; since the launch of our specific platform, they have implemented several changes that have been very useful.

Pros

The mentor and mentee matching is fantastic; together with PLD, I was able to create the algorithm that allows mentees to "search for the skills they need" and allows mentors to "input the skills they can support with". This has completely removed the need for an administrator to 'manually' match mentors and mentees with one another, and has saved at least 100 hours of time.

Cons

Nothing; all of the aspects of the platform are easy to use, and the implementation was efficient - and the outcome has been great.

Review Source

JO

Jimmy O.  
Head of Operations and Business Support  
Professional Training & Coaching  
Used the software for: 2+ years

### "PLD Mentoring Platform"

March 28, 2023

5.0

Over the 3 years of use of this product we have had no problems with its functionality. We have regular 6 monthly reviews with the PLD team where we discuss and feedback our experiences of using it. Overall I cannot fault it or the support from the team. It's a good product. The platform is easy to navigate and in terms of branding it up with our logos and style it's simple and easy to use and to make changes.

Pros

The automation built within the platform is really useful. Having mentors and mentees creating their own profiles online is of great value. It takes the burden of admin away from us and places the onus on the users to develop their own profiles. Having everything in the one platform is great for resource efficiency.

Cons

From an admin and review of mentor and mentee registrations it would be better if we could get a view of the full stakeholder profiles to allow for quicker approval rather than just skeletal details.

Alternatives considered

[Six Circles](https://www.capterra.com/p/195823/Six-Circles/)

Reason for choosing PLD Mentoring Platform

I felt the PLD platform was better configured to our needs and looked simpler to use

Review Source

EO

Esther O.  
Head of Member Engagement  
Law Practice  
Used the software for: 1-2 years

### "The ILM PLD platform review"

November 28, 2022

5.0

I enjoy working with PLD - all the team are great, but \[SENSITIVE CONTENT\] is incredibly helpful, responsive and professional at all times. I feel in safe hands and know they will try to help with anything I need. The platform itself has genuinely revolutionised the efficiency of ILM's mentoring programme management.

Pros

The product is really intuitive, simple and easy to use, whilst providing everything you might need to run a mentoring programme in one place. Members find it really simple too.

Cons

There were a few tiny things to iron out, but working with PLD is so easy, they just changed anything I requested really quickly and user tested it all really fast so it was ready to roll out as planned.

Reason for choosing PLD Mentoring Platform

We considered a CRM provided add on, which was much more expensive and not as good.

Review Source

JM

James M.  
Member Journey Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Mentoring Platform review"

March 25, 2022

5.0

Pros

The PLD Mentoring Platform has been an excellent addition to our member benefits. Offering our members the chance to learn from the peers and make connections with other members globally. We regularly see members using the platform to get advice on how to progress with their careers, gain support on new projects they haven't handled before or for help in moving up our grade structure. Members who choose to sign-up as mentors also appreciate the chance to hone their mentoring and coaching skills while building relationships and getting a sense of achievement in helping the next generation of quality professionals.

Cons

One feature that was missing was an in system video conferencing option. However, PLD have recently rolled this out and we look forward to releasing it to our membership.

Review Source

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