# SkySwitch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SkySwitch Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/205656/SkySwitch

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# 

 SkySwitch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SkySwitch

## What is SkySwitch?

SkySwitch offers the ultimate white-label UCaaS platform for MSPs, VARs, System Integrators, Interconnects and like providers to quickly brand as their own and resell to their customer base. Get up and running selling a hybrid workforce solution -- UCaaS/hosted voice -- in as little as 90 days. Expand your service offerings and revenue stream. Our top resellers on average annualized growth rate is 40%.

## What is SkySwitch used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for SkySwitch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.skyswitch.com&name=SkySwitch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SkySwitch

4.8 (10)

VS.

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (10)

Ease Of Use

4.3 (223)

Value For Money

4.8 (9)

Value For Money

4.1 (188)

Customer Service

5.0 (10)

Customer Service

4.1 (199)

## SkySwitch alternatives

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/205656/SkySwitch/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Reporting

4.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Call Routing

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Chat/Messaging

4.0 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Reporting & Statistics

4.0 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Video Conferencing

3.3 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Electronic Faxes

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

SkySwitch 14 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

Create, edit, preview, and send faxes electronically

Telephone system that allows users to connect internally as well as place and receive external phone calls

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Review data from past periods to reveal recurring tendencies and predict future performance

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

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We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.8 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (9)

4.8

Based on 9 reviews

## Integrations

[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VP

Valentina P.

Coordinador Operaciones

Wholesale

### "Buena Herramienta."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2023

Pros

Me gusto porque se puede implementar tanto en android, ios y windows, sin ningun problema y es muy fluido.

Cons

lo unico es que me toco cambiar de celular porque la ram era de 2gb y se ponia muy lento.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OY

Ofir Y.

owner

Telecommunications

### "Great company to work with!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2023

Pros

By far one of the better companies in the field. Great culture of support and customer service in mind.

Cons

Could have better solution for video calls.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Matt S.

Owner

Information Technology and Services

### "Great solution with a lot of capabilities."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2023

Really great holistic solution. Allows businesses to get started with the basics or over a wide variety of value-add services.

Pros

Quick to implement solution. I was impressed that their onboarding was clear and easy to understand. I also appreciated the fact that in my case, they offered a better deal for actually completing the training. The features and ways of working are a little difficult to piece together but once you get the hang of it, easy to deploy.

Cons

The web interface is slightly dated and for many of my "basic" customers, they have a difficult time navigating the site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Anthony G.

Owner

Information Technology and Services

### "Stable - Dependable - Good people"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2023

Very good. We have used 3 other platforms before moving our client base to SkySwitch.

Pros

They use a well known platform. When they roll out a feature, it works. I rarely need to contact them because it just works. When I do contact them, they are there to help immediately.

Cons

Slower than other providers to roll out features.

Reasons for choosing SkySwitch

There are a lot of White Label providers out there. I initially came on board because I really liked the personal attention that they gave the resellers. Pricing is fair, support and resolution is good. We have been with them for over 5 years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

President

Telecommunications

### "Great Comprehensive Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2022

SkySwitch is one of those gems you come along that make you so glad you found them. The support is extraordinary starting with the staff to the knowledge base and onboarding videos. I love working with this company!!

Pros

Easy to use and understand. Great Support!

Cons

Add Chat and Video conferencing solution (or integrate with one.) Also adding a desk sharing platform with take control would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mark W.

Director, Unified Communications

Telecommunications

### "We've been a SkySwitch reseller for 2 years and the platform is easy to use and very reliable. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2022

The experience has been nothing but positive.

Pros

The platform is easy to use and quick to setup.

Cons

We're waiting on the release of the new collaboration and mobility application. The current ones are good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joseph B.

CEO

Telecommunications

### "SkySwitch Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2022

Pros

Reliability and Ease of Use, out customers love it!

Cons

Looking for a better softphone and updated mobile app

Reasons for choosing SkySwitch

Feature Functionality and the People

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Aaron D.

Voip/Tech Consultant

Information Technology and Services

### "Communication is based on relationships - SkySwitch helps with client /client engagement."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 25, 2022

Overall good. Interesting to see the changes with the company and hopeful for the future. Really like working with \[SENSITIVE CONTENT\] , the Support and Porting Teams.

Pros

Each business, organization and client is different, has different needs and different goals. The Ease of Use software allows clients and administers (us) the ability to quickly respond, make updates or adjust for unexpected changes.

Cons

A little clunky. NDP and DID portals are a little cumbersome for those who don't us them often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Randy S.

Founder & Owner

Telecommunications

### "SkySwitch Overall"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2022

I am very pleased with my experience with SkySwitch. About the only thing I wish for is phone access to a engineer that I can talk to from time-to-time without going through a trouble ticket, but that is a minor thing.

Pros

I have used the software for approximately five(5) years and find is easy to work with and rich with features. I have also experienced a number of upgrades over the years that have continuously improved the product for the good.

Cons

Not much to list here. If anything, I wish their reporting was a little more robust but getting information has improved dramatically from the dashboard.

Reasons for choosing SkySwitch

Recommendation from a user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Brandon C.

VP Technology

Telecommunications

### "Highly recommend SkySwitch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2022

As a SkySwitch partner reseller for almost five years now, I can say without a doubt, that partnering with SkySwitch was one of the best business decisions we have made. I have been in the Interconnect business since 1998 and the transition from Legacy on-premise PBX systems to a full UCaaS provider would not have been as smooth and successful without SkySwitch.

Pros

Great platform, stability, and support. The SkySwitch support team is second to none. The Platform is reliable and stable. The services and features provided by SkySwitch are always expanding.

Cons

Sometimes the innovation and new releases of the platform move slowly due to the number of resellers and 3rd party integrated services that have to be tested prior to release.

Reasons for choosing SkySwitch

Testimony by other resellers.\[SENSITIVE CONTENT\] made me feel confident that we were partnering with the correct provider.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/205656/SkySwitch/reviews/)

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