# ActivePipe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ActivePipe the right Real Estate CRM solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/205661/ActivePipe/reviews --- ActivePipe 3.9 (9) [View alternatives](https://www.capterra.com/p/205661/ActivePipe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of ActivePipe Ease of use 4.2 Customer Service 3.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roslyn I. Sales Executive Real Estate Used the software for: 2+ years ### "An amazing product I could not be without" September 30, 2023 5.0 I have used for years, and love its ease of use, how quick the app is, should you ever have an issue the help desk is back to you instantly, of all the real estate products I use their contact team is EXCEPTIONAL, I wish others would take notice of their outstanding customer service. Pros The fact that every text you send is from your phone, you have a record, and not cost to send ...The ability to see who has opened the link you send and how many times they view... I do a lot of Auctions, the process of following up the contacts and keeping them updated is so important ACTIVEPIPE is my go to for this!Every agent should be using this! Cons Not much at all... I love this product - Its functions are easy and do the job you need it to do easily Review Source VR Verified Reviewer Director of Brand Fulfillment Real Estate Used the software for: 1-2 years ### "Easy drag & drop templates " October 15, 2020 5.0 Great product! Easy to use as an admin, and not overly complicated to teach brokers how to use on their own. Pros This is the best email marketing system I have used for real estate. Drag and drop functionality makes building templates very easy. The built in property feed and market insights are a popular feature with our agents and help them easily and quickly promote listings. Cons We use a CRM called Close, and when we first used active pipe, there were some issues with the two platforms syncing with eachother. We've also had trouble with people unsubscribing from an agent, but not from the company, and these people tend to get annoyed they are still receiving emails (even though they unsubscribed). Switched from [Rezora](https://www.capterra.com/p/210709/Rezora/) Rezora was very clunky and temperamental to work in. Plus, our brand changed over to active pipe at a corporate level. Review Source bH brett H. Partner Real Estate Used the software for: 1-2 years ### "Activepipe for special projects" July 13, 2021 3.0 excellent - great tool if you use it as it's designed. Pros What i like most about this application is the ability to design and implement a specific email campaign for a project- with all the branding and flexibility that a project would need Cons the software has a great system for design adn implemeting your email campagins, BUT it requires some training to make it work, - i was lucky - had training from Ebany (who works with their team) she was amazing and kept me on track and learning and implementing the systems they have Reason for choosing ActivePipe We ultimately chose activepipe because of their ability to use our existing CRM, integrate with it, and support our business growth. Review Source JT Jess T. SSM Real Estate Used the software for: 6-12 months ### "Active Pipe for CRM" September 25, 2024 4.0 Pros Direct and to the point - This works very well as a CRM Cons I do wish there were better search functionalities. Review Source DG Daniel G. Business Development Executive Real Estate Used the software for: 2+ years ### "ActivePipe Use for the Ray White Group" July 15, 2021 5.0 Fantastic. Highly recommend. Pros Easy to use, self sufficient but you also get out what you put in. Great database nurturing software. Cons One to one email capabilities, but their customer success and development team are incredibly responsive. Working with them to create new things is always a good experience. Review Source SS Suzanne S. Realtor Real Estate Used the software for: 2+ years ### "I will not recommend active pipe to anyone " January 6, 2021 1.0 Same as above. Pros Cheap but you get what you are paying for Cons Highly frustrating company. Terrible customer service, no customer support phone number or chat, only emails that are responded to 24 hrs later, it takes days to get anything resolved if at all on top of delayed response as they are based out of Australia. They can block your data base and refuse to unblock it. Users cannot remove some contact from a send list before sending. Users cannot upload links, have to ask them to do it for you. Delays and very unsatisfactory. Review Source BB Bara B. RE Assistant Real Estate Used the software for: 2+ years ### "Great and Easy for RE email marketing" July 23, 2023 4.0 Pros Easy to learn and use for weekly marketing campaigns. Cons Certain functions aren't as easy to add to the email, or clear. Review Source NP Naomi P. Systems and Projects Manager Real Estate Used the software for: 1-2 years ### "Activepipe" July 13, 2021 5.0 Pros Easy to navigate for our agents and customer experience. Cons Being able to customise surveys being able to send to full databases instead of agent specific contacts. Review Source GY Gary Y. Director Real Estate Used the software for: Less than 6 months ### "Great Product In Essence, Support When Issues, Poor." December 18, 2021 3.0 More than disappointing. I'm sure there are other products that have a support team that is what the salesperson says it is. Pros Ease of use and automation looked good when being sold to us. Cons Not able to change a lot. Integration dropped off, which stops stopping automations and dealing with support was a nightmare. Unbelievably slow to respond, including none whatsoever from the ';account manager' in the hope that he could speed it up. Closing in on a week that we are not able to market as promised. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.