# Phonic Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Phonic Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/205696/Phonic

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# 

 Phonic Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Phonic

## What is Phonic?

Phonic lets you build beautiful surveys with built-in voice, video and screen recording. Seamlessly collect audio and video from anywhere on the internet and generate higher quality feedback by analyzing this data. Sign up for free and get started in minutes.

## What is Phonic used for?

[Survey](https://www.capterra.com/survey-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Phonic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://phonic.ai&name=Phonic)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Phonic

4.8 (4)

VS.

[### SimpleSurvey](https://www.capterra.com/p/127991/SimpleSurvey/)

[5.0 (1)](https://www.capterra.com/p/127991/SimpleSurvey/#reviews)

Starting Price

Contact vendor

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.0 (1)

Value For Money

4.5 (4)

Value For Money

5.0 (1)

Customer Service

4.8 (4)

Customer Service

5.0 (1)

## Phonic alternatives

[Engagement Survey](https://www.capterra.com/p/255165/Engagement-Survey/)

[4.7 (3)](https://www.capterra.com/p/255165/Engagement-Survey/#reviews)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/255165/Engagement-Survey/)

[Suggestar](https://www.capterra.com/p/135096/Suggestar/)

[3.7 (3)](https://www.capterra.com/p/135096/Suggestar/#reviews)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135096/Suggestar/)

Highest Rated

[Partenero](https://www.capterra.com/p/10002216/Partenero/)

[5.0 (2)](https://www.capterra.com/p/10002216/Partenero/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002216/Partenero/)

[Web Survent](https://www.capterra.com/p/39652/Automated-Phone-Surveys-IVR/)

[4.3 (3)](https://www.capterra.com/p/39652/Automated-Phone-Surveys-IVR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/39652/Automated-Phone-Surveys-IVR/)

## Pricing

Value for money

4.5 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)[

LimeSurvey](https://www.capterra.com/p/145614/LimeSurvey/)[

Forsta](https://www.capterra.com/p/131969/FocusVision/)[

Confirmit](https://www.capterra.com/p/13465/Confirmit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (4)

4.8

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

edna luci g.

technician

Design

### "I transformed my surveys"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2023

I find it an innovative and very useful tool to collect feedback and opinions

Pros

I have liked the possibility of adding voice and video to my surveys, this has given unbeatable added value to my data analysis. I find it very valuable to hear people's opinions.

Cons

The only thing that I would highlight is that, being a tool focused on voice and video recording, it can be a bit limited in terms of the number of questions that can be included in a survey.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Angie L.

Publishing Director

Computer Software

### "most innovative marketing research"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 8, 2023

It helps to find the positive and negative answers and even more in audio and video that you can see the emotions and gestures in case you are angry or have a bad experience

Pros

The facility to collect data and analyze helps to improve in areas that with the comments and statistics you can see the failures, they are more innovative surveys and with more precise results.a whole marketing investigation where the feedback it provides is the way to improve, its functionality allows very complete surveys to be carried out for timely responses that help

Cons

when downloading the audios and if they are in quantity it takes a long time where you just have to be patient

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

April D.

Self employed

Individual & Family Services

### "Best Software Ever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2021

My over all experience with this software was great without this I don’t think my kid would be at the level she is at now that is how much it has improved her skills my 2 levels in a short time and it showed her a way to learn that the teacher couldn’t do

Pros

What I love about this software is that it help my kid improve her reading and comprehension skill and got her to the level she needed to be at

Cons

There was nothing that I didn’t like about this software it was what help my kid get to her grade level

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Claire M.

Graduate Researcher

Research

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 19, 2020

Really positive! Their support was massively helpful in getting research ethics board approval.

Pros

We needed to collect voice in our survey, and Phonic is the only platform that let's you do this. Plus, we can easily download the data and analyze it in Excel which we needed for our research.

Cons

The free trial only lets you create 3 free surveys.

Alternatives considered

[XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/)

[Typeform](https://www.capterra.com/p/137289/Typeform/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reasons for choosing Phonic

It's the only one where you can collect voice easily.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)