--- title: "WaltzIn Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WaltzIn Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/205705/WaltzIn/" page_type: "product" language: "en" --- # WaltzIn Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WaltzIn ## What is WaltzIn? Group & event sales automation for restaurants & bars. ## What is WaltzIn used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WaltzIn?[Manage this product listing](https://www.g2.com/products/waltzin/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WaltzIn 5.0 (3) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price $249 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (101) Value For Money 5.0 (2) Value For Money 4.8 (100) Customer Service 5.0 (3) Customer Service 4.9 (100) ## WaltzIn alternatives [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) [4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165480/SevenRooms/) [GloriaFood](https://www.capterra.com/p/198378/GloriaFood/) [4.6 (68)](https://www.capterra.com/p/198378/GloriaFood/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198378/GloriaFood/) ## FAQs about WaltzIn Overview ### What company size and specific industries is WaltzIn built for? WaltzIn is designed for busy to very busy bar and restaurant operations, especially casual to semi-casual venues that serve large groups and offer private dining. It is best suited for food and beverage businesses of this type rather than general-purpose companies or highly formal dining establishments. Features and Usability ### What are the key features of WaltzIn? WaltzIn includes table management for seating control, online booking and group reservations for guest reservations, and activities booking for scheduling services. It also offers booking notes, a calendar/reminder system, rate management, payment processing, and customer support to manage reservations and related operations. Getting Started and Support ### What training and onboarding options does WaltzIn offer? WaltzIn provides in-person training, live online sessions, webinars, and documentation. In-person and live online formats support guided setup with an instructor, webinars offer scheduled group learning, and documentation gives written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does WaltzIn offer? WaltzIn provides 24/7 live rep support and chat. These channels let users reach help at any time through direct conversation. No reviewer feedback about support is available here, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 7,426 Waitlist reviews According to Capterra reviewers, these are the event management features buyers prioritize most when evaluating a solution: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) WaltzIn focuses on other capabilities that reviewers also consider important, including **Payment Processing** (**50%**). This feature helps businesses collect payments efficiently, keep transactions organized, and support smoother event operations, giving teams better control over revenue and the attendee purchase experience. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Calendar/Reminder System Notifications/alerts for upcoming events or tasks Customer Support Provide online support for your customers through live chat or help desk functionality Group Reservations The ability to reserve times in groups. Online Booking Book meetings and appointments through a website or digital platform WaltzIn 8 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Rate Management: Track/optimize rates in relation to usage --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) Basic $249.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EB Erin B. Co-Owner Food & Beverages ### "LOVE WALTZIN!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2020 Everyone at Waltzin is available and willing to help with anything that is needed. Pros In a small business every penny counts. Waltzin not only makes us money, it saves us money. Cons It would be great if the software synched with our POS system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Seth C. Partner Hospitality ### "Waltzin for digital catering menu" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Their team both is knowledgeable and highly responsive. Any time I needed help updating our site they took the time to show me how to make the necessary changes. Pros Easy to use interface for both our customers and our team. Waltzin software seamlessly enables us to receive payments for orders directly through our website giving us the ability to bypass 3rd party ordering marketplaces which charge high fees. The menu customizability is very intuitive and changes can be made in realtime. Cons The software is great, there are not any features that the software did not include that we need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jonah M. Chef-Owner Food & Beverages ### "A great product to enhance and manage private dining!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2020 Like most restaurants, we're always hesitant to add another fixed monthly cost, but WaltzIn has been well worth the investment. While we've seen our private bookings increase, it's also never been easier to manage events and notably, it ensures that we secure hold parties billing info on file and (if guests would like it) we can charge them without dropping a bill at the end of the event. Pros While there is a fixed monthly fee, I appreciate that there is no percentage or commission charge for each booking. It's helpful that prospective guests can view the availability of our private room without inquiring (as well as view photos and our various packages). Cons We've had very small issues (truly very small), like previously not having the functionality to switch the "host contact" info for an existing booking, but they are super responsive and always address any concerns immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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