--- title: "UX Sniff Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UX Sniff Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more." source_url: "https://www.capterra.com/p/205710/UX-Sniff/" page_type: "product" language: "en" --- # UX Sniff Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UX Sniff ## What is UX Sniff? Improve websites’ UX by learning from real-world user behavior. UXsniff detects and reports abnormal user behavior, such as manic repeated clicks or scrolls on your website, automatically. ## What is UX Sniff used for? [Web Analytics](https://www.capterra.com/web-analytics-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UX Sniff?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uxsniff.com&name=UX Sniff) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UX Sniff 4.2 (12) VS. [4.6 (2,325)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting Price $9 Per Feature, Per Month Starting Price $139.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12) Ease Of Use 4.3 (8,039) Value For Money 4.4 (5) Value For Money 4.2 (5,524) Customer Service 4.5 (6) Customer Service 4.4 (5,179) ## UX Sniff alternatives [4.7 (264)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (284)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) [4.7 (8,100)](https://www.capterra.com/p/177042/Google-Analytics/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,413)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205710/UX-Sniff/alternatives/) ## FAQs about UX Sniff Overview ### Which roles and teams benefit most from UX Sniff? UX Sniff is most used by designers, marketers, developers, and business managers who need visibility into user behavior. Product, service, and graphic designers use it to refine experiences, while marketing teams optimize content and campaigns. Developers and managers rely on session insights to troubleshoot issues, improve usability, and support conversion goals. Answer based on 12 reviews Overview ### What company size and specific industries is UX Sniff built for? UX Sniff is designed for eCommerce, SaaS, and other online businesses, as well as website owners of any company size. It fits teams and individuals that manage websites and need a tool focused on user experience feedback for digital properties. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of UX Sniff? UX Sniff offers website analytics and behavior tracking features such as pageview tracking, visitor tracking, user interaction tracking, heatmaps, and screen activity recording. It also includes funnel analysis, customer journey mapping, real-time reporting, alerts/notifications, surveys and feedback, and data visualization for monitoring engagement and conversions. Integrations ### Which third-party tools and platforms does UX Sniff integrate with? UX Sniff integrates with 3 third-party platforms: Shopify, Wix, and WordPress. These catalog integrations cover common website and ecommerce environments, giving UX Sniff compatibility with major site builders and content management systems. Getting Started and Support ### What training and onboarding options does UX Sniff offer? UX Sniff provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does UX Sniff offer? UX Sniff provides email/help desk support and FAQ/forum resources. These channels give users a direct way to ask questions and a self-serve place to find common answers. ## Features AI summary Based on 2,509 Web Analytics reviews Capterra data shows that buyers of Web Analytics rank the following features as their top priorities: - **Website Analytics** (**54%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**51%**) - **Engagement Tracking** (**65%**) UX Sniff supports all three features reviewers rate most important: **Website Analytics**, **Reporting/Analytics**, and **Engagement Tracking**. Together, these capabilities help businesses monitor site performance, measure user behavior, and turn usage data into clear reports, allowing teams to make better decisions about website improvements and customer experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content UX Sniff 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Time on Site Tracking: Track the amount of time users spend on websites - User Interaction Tracking: Monitor user activity through engagement methods - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visualization: Graphical representation of data or processes - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Website Analytics: Track and analyze information regarding website visitors - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 3.7 (12) 3.7 Based on 12 reviews ## Pricing Value for money 4.4 (5) Free Trial Free Version Basic $9.00 Per Feature,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 12 reviews Filter by rating 5(2) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Programador Full-stack PHP Internet ### "Essential help to improve your website" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 29, 2021 I use this tool on a daily basis to analyze possible problems in the platform I develop. I have done the implementation and follow up. Pros It has a simple implementation that anyone with minimal knowledge can carry out. Once integrated, it is very easy to see the results of the recordings and to analyze the user's behavior. It is very useful to identify problems and possible solutions. Cons The free features are very limited, but the biggest problem I see is that the heatmaps does not work very well with SPA pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2021 Thank you for the review. Do you mind to share with us regarding your website? We would love to look into the heatmaps issues on SPA page as shared. JT Jason T. Manager Food & Beverages ### "Good for online business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2021 Overall it's a good tools especially for business. Pros I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks. But soon I am getting bored looking at hundreds of playback a week, frankly you don't really need to look at every single one of them. I mainly use the user journey now to have a quick overview about what my users had done. Cons It doesn't has scroll depth and conversion tracking when I signed up few months ago. Surprisingly now they have both scroll depth and conversion tracking, so I don't have much complaints about the overall functionality now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PD Phap D. Author Information Technology and Services ### "Great and useful service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2021 Pros \- Realtime monitoring user behaviour - Heatmap and abnormal click detection Cons \- Website Archive is limited for free account Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Marketing manager Security and Investigations ### "UX tracking made easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 11, 2021 Very helpful in UX tracking, fulfilled the purposes. Pros Heatmaps and recordings of user sessions are very useful Cons Lack of features is a bit of an issue, in the basic features it's pretty good though Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Outsystems Developer Computer Software ### "Easy tool to measuse user experience and improve user retention" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 10, 2020 Pros It is a simple to use tool that makes user experience analysies faster than some of it's competitors. Also, the IT department has it's job facilitated with the real time monotoring of unusual user behaviour. This was, they can focus on feature improvement, instead of answering customer support emails. Cons Pricing is a factor, as the software is relatively simple, and there are not a lot of features. This should improve over time, but, right now, is not enough to switch from other competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2020 Hi, thanks for the review. You are right that we need to provide more features in order to compete with other solutions out there. We have released a new feature "User Journey" last week and going to release more features soon such as conversion tracking, add-on domains and Uptime Monitoring. AN Anonymous User Social Media Specialist Marketing and Advertising ### "Good take on UX tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 10, 2020 I have used UX Sniff to check heatmaps and recordings of user sessions. Pros UX Sniff is one of the few UX tracking platforms I found that has a very intuitive web app. Getting started was very easy and information is displayed in a manner that is easy to understand. Cons I haven't used this tool for anything other than basic features (heatmaps and recordings). It fulfilled that purpose well. I believe it only lacks some more in-depth features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2020 Thanks for the review, we have recently released more features such as: add-on domains, user journey and conversion tracking. Stay tuned! AN Anonymous User Creative Marketing Manager Marketing and Advertising ### "UX reporting for everyone" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 20, 2020 I mainly use UX Sniff for heatmaps and reporting UX issues to management. Pros To this day I am yet to find other UX software that present reports as brilliantly as UX Sniff. They use a top-down approach that works very well, with high-level insights that are useful for management and fine-grained details that allow technical follow-through. Cons I personally haven't found any cons in using UX Sniff. It has consistently delievered what I was looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Madalena T. Graphic Designer Graphic Design ### "Definitely a rising softtware" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 16, 2020 Overall the experience was very good. The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful. Pros What I liked the most was the "user section playback" feature. I find it extremely helpful and disruptive. Cons What I liked the least was the heat maps. I find them a bit confusing when it comes to navegation. I think the user experience could benefit of some fine tunning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2021 Hi Madalena, Thanks for your feedback on the heatmaps. We have released a new version of heatmap with better navigation. AN Anonymous User Business Development Information Technology and Services ### "Lot of potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2020 Pros I loved the fact that this software has a lot of interesting and innovative features, competing with others software that operate in the same area but with much economic pricing! It has a lot of potential Cons There is still room for improvement, it's not that intuitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Content Marketing Manager Information Technology and Services ### "Surprising "newcomer" in UX tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 7, 2020 UX Sniff provides an intuitive way of tracking website users' experience and being notified about abnormal behavior. Pros Although I hadn't heard about UX Sniff before, I was surprised by how easy and intuitive the tool is. It offers several features that fulfill the most basic needs in terms of UX tracking. Cons Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Thanks for the feedback. We are working on some new features and will be available in the production soon. Stay tuned. [View all Reviews](https://www.capterra.com/p/205710/UX-Sniff/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.