# UX Sniff Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UX Sniff Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more.

Source: https://www.capterra.com/p/205710/UX-Sniff

---

# 

 UX Sniff Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

UX Sniff

## What is UX Sniff?

Improve websites’ UX by learning from real-world user behavior. UXsniff detects and reports abnormal user behavior, such as manic repeated clicks or scrolls on your website, automatically.

## What is UX Sniff used for?

[Web Analytics](https://www.capterra.com/web-analytics-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UX Sniff?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uxsniff.com&name=UX Sniff)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UX Sniff

4.2 (12)

VS.

[4.6 (2,316)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting Price

$9

Per Feature, Per Month

Starting Price

$139.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (12)

Ease Of Use

4.3 (8,028)

Value For Money

4.4 (5)

Value For Money

4.2 (5,515)

Customer Service

4.5 (6)

Customer Service

4.4 (5,170)

## UX Sniff alternatives

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,089)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[4.6 (253)](https://www.capterra.com/p/148472/SimilarWeb-Pro/reviews/)

Starting price

$125.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/148472/SimilarWeb-Pro/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.5 (3,387)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[View all alternatives](https://www.capterra.com/p/205710/UX-Sniff/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

UX Sniff 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Tracks metrics that provide insight into how a user interacts with any interface or product

Method of analysis that visualizes the series of events that lead towards a defined goal.

Establish measurable goals and objectives and track their progress over a specific period of time

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Capture what is happening on a computer screen

Search and filter data across systems to locate required information by entering keywords or certain criteria

Gauge satisfaction and receive information for improvement and success

Track the amount of time users spend on websites

Monitor user activity through engagement methods

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

3.7 (12)

3.7

Based on 12 reviews

## Pricing

Value for money

4.4 (5)

Free Trial

Free Version

Basic

$9.00

Per Feature,Per Month

Value for money

4.4 (5)

4.4

Based on 5 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (6)

4.5

Based on 6 reviews

## User reviews

Overall rating

4.2

Based on 12 reviews

Filter by rating

5(2)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Programador Full-stack PHP

Internet

### "Essential help to improve your website"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 29, 2021

I use this tool on a daily basis to analyze possible problems in the platform I develop. I have done the implementation and follow up.

Pros

It has a simple implementation that anyone with minimal knowledge can carry out. Once integrated, it is very easy to see the results of the recordings and to analyze the user's behavior. It is very useful to identify problems and possible solutions.

Cons

The free features are very limited, but the biggest problem I see is that the heatmaps does not work very well with SPA pages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2021

Thank you for the review. Do you mind to share with us regarding your website? We would love to look into the heatmaps issues on SPA page as shared.

JT

Jason T.

Manager

Food & Beverages

### "Good for online business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 14, 2021

Overall it's a good tools especially for business.

Pros

I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks. But soon I am getting bored looking at hundreds of playback a week, frankly you don't really need to look at every single one of them. I mainly use the user journey now to have a quick overview about what my users had done.

Cons

It doesn't has scroll depth and conversion tracking when I signed up few months ago. Surprisingly now they have both scroll depth and conversion tracking, so I don't have much complaints about the overall functionality now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Phap D.

Author

Information Technology and Services

### "Great and useful service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 14, 2021

Pros

\- Realtime monitoring user behaviour - Heatmap and abnormal click detection

Cons

\- Website Archive is limited for free account

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing manager

Security and Investigations

### "UX tracking made easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 11, 2021

Very helpful in UX tracking, fulfilled the purposes.

Pros

Heatmaps and recordings of user sessions are very useful

Cons

Lack of features is a bit of an issue, in the basic features it's pretty good though

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Outsystems Developer

Computer Software

### "Easy tool to measuse user experience and improve user retention"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 10, 2020

Pros

It is a simple to use tool that makes user experience analysies faster than some of it's competitors. Also, the IT department has it's job facilitated with the real time monotoring of unusual user behaviour. This was, they can focus on feature improvement, instead of answering customer support emails.

Cons

Pricing is a factor, as the software is relatively simple, and there are not a lot of features. This should improve over time, but, right now, is not enough to switch from other competitors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2020

Hi, thanks for the review. You are right that we need to provide more features in order to compete with other solutions out there. We have released a new feature "User Journey" last week and going to release more features soon such as conversion tracking, add-on domains and Uptime Monitoring.

AU

Anonymous User

Social Media Specialist

Marketing and Advertising

### "Good take on UX tracking"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 10, 2020

I have used UX Sniff to check heatmaps and recordings of user sessions.

Pros

UX Sniff is one of the few UX tracking platforms I found that has a very intuitive web app. Getting started was very easy and information is displayed in a manner that is easy to understand.

Cons

I haven't used this tool for anything other than basic features (heatmaps and recordings). It fulfilled that purpose well. I believe it only lacks some more in-depth features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 8, 2020

Thanks for the review, we have recently released more features such as: add-on domains, user journey and conversion tracking. Stay tuned!

AU

Anonymous User

Creative Marketing Manager

Marketing and Advertising

### "UX reporting for everyone"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 20, 2020

I mainly use UX Sniff for heatmaps and reporting UX issues to management.

Pros

To this day I am yet to find other UX software that present reports as brilliantly as UX Sniff. They use a top-down approach that works very well, with high-level insights that are useful for management and fine-grained details that allow technical follow-through.

Cons

I personally haven't found any cons in using UX Sniff. It has consistently delievered what I was looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Madalena T.

Graphic Designer

Graphic Design

### "Definitely a rising softtware"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 16, 2020

Overall the experience was very good. The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful.

Pros

What I liked the most was the "user section playback" feature. I find it extremely helpful and disruptive.

Cons

What I liked the least was the heat maps. I find them a bit confusing when it comes to navegation. I think the user experience could benefit of some fine tunning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2021

Hi Madalena, Thanks for your feedback on the heatmaps. We have released a new version of heatmap with better navigation.

AU

Anonymous User

Business Development

Information Technology and Services

### "Lot of potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2020

Pros

I loved the fact that this software has a lot of interesting and innovative features, competing with others software that operate in the same area but with much economic pricing! It has a lot of potential

Cons

There is still room for improvement, it's not that intuitive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Content Marketing Manager

Information Technology and Services

### "Surprising "newcomer" in UX tracking"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 7, 2020

UX Sniff provides an intuitive way of tracking website users' experience and being notified about abnormal behavior.

Pros

Although I hadn't heard about UX Sniff before, I was surprised by how easy and intuitive the tool is. It offers several features that fulfill the most basic needs in terms of UX tracking.

Cons

Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 8, 2020

Thanks for the feedback. We are working on some new features and will be available in the production soon. Stay tuned.

[View all Reviews](https://www.capterra.com/p/205710/UX-Sniff/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)