# DruID Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DruID Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/205713/DruID --- # DruID Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DruID ## What is DruID? DruID is a customer identity, access manager and real time tracking platform that helps companies to capture, validate, authenticate and monitor consumer identities and behaviors in B2C environments. We were born to improve CX, increase consumer knowledge, guarantee data security and increase the efficiency of your relational marketing initiatives. We manage the entire flow from basic leads to confirmed accounts and we also provide flexible early identity resolution. ## What is DruID used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/)[Authentication](https://www.capterra.com/authentication-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DruID?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dru-id.com/&name=DruID) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DruID 5.0 (6) VS. [4.7 (937)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.6 (921) Value For Money 5.0 (4) Value For Money 4.5 (483) Customer Service 5.0 (6) Customer Service 4.5 (502) ## DruID alternatives [4.7 (141)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (47)](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Starting price $3.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205713/DruID/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases DruID 37 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies A chronological record of actions or occurrences within a network, software, or process Accounts held by members of an organization Verify user identity through mobile devices Request two or more credentials to prove user's identity before granting access to systems Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ÁG Alvaro G. Managing Director Information Technology and Services ### "Pieza clave para la gestión del ciclo de negocio digital" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2021 Muy buena en cuanto a la funcionalidad y flexibilidad y sobresaliente en cuanto al soporte y onboarding en la herramienta. Pros Su facilidad de implementación a través del cockpit de administración. Su completo cumplimiento con la GDPR. Su flexibilidad a la hora de personalizar y adaptar los entry points de datos a cada ventana digital. Sus modelos complementarios y upgrades de cara a potenciar las estrategias de marketing en cuanto a captación y activación. Cons Nada actualmente y en el futuro lo que podría faltar a la hora de desarrollar nuevos casos de uso está en el roadmap de implementación. Alternatives considered [Akamai Identity Cloud](https://www.capterra.com/p/225310/Janrain/) [Okta](https://www.capterra.com/p/119653/Okta/) Reasons for choosing DruID Calidad y solvencia en el soporte de cara a la integración. Funcionalidad y su set de módulos enfocados a marketing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alberto V. Arquitecto Cloud Construction ### "Facil implantacion en paltaformas cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2021 Desde el primer momento que nos pusimos a instalarlo, tuvimos todo el apoyo del equipo para poder implementarlo. Partimos de una solución y la consiguieron evolucionar perfectamente a las plataformas en la nube y servicios que estas nos ofrecen. Pros La facilidad con la que se integra con plataformas cloud y a las tecnologías serverless. Sencillo de mantener. Desde soporte nos ayudaron en todo momento a la implantación de la misma. Al ser una plataforma basada en contenedores, es posible fácilmente trasladarla lo cual es una gran ventaja a futuro. Cons No he encontrado nada que no me haya gustado, la plataforma se puede personalizar, por lo que las cosas que echábamos de menos y no estaban implementadas, el equipo de desarrollo de Druid trabajó para facilitárnoslas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jose Antonio E. CEO Investment Banking ### "Una eleción con más de un objetivo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2021 La verdad es que mi experiencia es "No news, good news" un viernes hablamos firmado y 2 semanas mas tarde estaba gestionando clientes Pros La capacidad de adaptación a mis necesidades y la rápida implementación Cons Capacidad de ejecución 100% SaaS actualmente es 98% SaaS y 2% IaaS Reasons for choosing DruID Coste, facilidad de implementación adaptación a necesidades concretas e interlocución directa con equipo de desarrollo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Carmen B. CRM & CX Manager Hospitality ### "Imprescindible para estrategias claves de tu empresa: Omnicanal, CRM & CX y la de Datos " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2020 Comparto 100% la definición de DRUID en su página web : "DRUID te ayuda a INTEGRAR tu ecosistema digital, CONSOLIDAR los datos de tus usuarios y PERSONALIZAR para ellos experiencias " ... mejor resumido imposible... Como responsable de CRM Y CX es la herramienta que necesitábamos para integrar nuestro ecosistema digital que estaba en silos de información, pero tb para hacerlo crecer a la vez que proporcionamos una experiencia de cliente excelente, sin fatigar al usuario pidiendo los mismos datos en cada contacto con nosotros. Nos ha permito poner en marcha un ambicioso y muy necesario proyecto de consolidación de datos de nuestros clientes y sus interacciones en los diferentes puntos de contacto, minimizando riesgos legales en cuanto a cantidad y calidad de esos datos a proteger. Druid es tb la llave para la personalización de experiencias y relación cliente/marca y como consecuencia, la repetición. Pros Si comparamos Druid con otros CIAMs con los que he trabajado (Janrain y Gigya) es superior en cuanto a flexibilidad en la configuración inicial y en la posibilidad de hacer ajustes posteriores si las necesidades cambian, importante esto porque al inicio de un proyecto no todo se tiene claro. A la hora la de integración muchísima agilidad y la modularidad de funcionalidades disponibles es un plus ya que puedes acomodarlas a tu roadmap. En precio y soporte también hay una gran diferencia a favor de DRUID respecto de competidores. Cons No tengo grandes pegas al producto, es más, nos encontramos con un "problema de definición" respecto de los "leads" y lo que hubiera significado tener que parar el proyecto en este caso y gracias a la flexibilidad de DRUID pero también del equipo de soporte, encontramos la solución que implicaba desarrollo adicional. Así que proyecto adelante. Reasons for choosing DruID Por el ahorro de tiempo y dinero que supone pero además de foco en la estrategia y no en las capacidades para llevar a cabo esa estrategia. Desarrollar un sistema SSO propio y dotarle de las funcionalidades que DRUID tiene ya puede llevar años y por tanto, dilatar la implementación de nuestras Estrategias de CRM y CX muchísimo en el tiempo. Significaría además tener que estar constantemente invirtiendo en mejoras de este software que no es el objetivo final sino que un CIAM es solo una capacidad más dentro de tu marktech, como decía, perder foco. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jara C. Head of Digital Sports ### "Imposible pintar una estrategia Onmicanal sin un gestor de identidades" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2020 Hemos conseguido integrar todo el ecosistema físico digital en los tiempos previstos. Nos han dado muy buen soporte y han sido muy proactivos en todos los frentes abiertos. Pros Sencillo de implementar y muy flexible a la hora de adaptarse a cada casuística: web, móvil, wifi, e-commerce, tiendas físicas... Cons Los procesos de integración han sido sido sencillos. Funcionalmente nos ha aportado lo que necesitábamos para un proyecto muy complejo. Sería interesante aumentar las capacidades de visualización de resultados del módulo de activación promocional integrado con la identidad, aunque nos han comentado que está en el roadmap de producto. Reasons for choosing DruID Cubría nuestras necesidades y espectativas para el desarrollo del proyecto Omnicanal y Mkr Relacional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Enrique L. Director Digital & Innovation Management Consulting ### "Exelente CIAM, facil de integrar en el mapa de sistemas, uncionalidad completa y robusta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2020 DruID proporciona una cobertura apropiada de las necesidades requeridas para la mejora y la optimización de la experiencia de los Clientes. Es la base sobre la que se puede articular una estrategia comercial apropiada y una excelente herramienta de gestión de GDPR Pros Sistema CIAM español, con una sólida presencia en el mercado nacional, se integra fácilmente en cualquier mapa de sistemas y proporciona una cobertura absoluta de los requerimientos funcionales y técnicos. DruID proporciona una cobertura completa a las necesidades para una eficiente gestión de la experiencia del Cliente, la correcta y completa captación de los datos, el cumplimiento apropiado y simplificado de la ley de protección de datos de los Clientes Buena relación calidad precio Cons El mayor punto contra que tiene DruID es el desconocimiento existente en el mercado español de los beneficios y el potencial de los sistemas CIAM Reasons for choosing DruID Presencia en el mercado español Funcionalidad Relación calidad - Precio Gestión sencilla y eficiente de GDPR Gestión de los datos de los clientes de manera óptima Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)