# DruID Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DruID Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/205713/DruID

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# 

 DruID Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DruID

## What is DruID?

DruID is a customer identity, access manager and real time tracking platform that helps companies to capture, validate, authenticate and monitor consumer identities and behaviors in B2C environments. We were born to improve CX, increase consumer knowledge, guarantee data security and increase the efficiency of your relational marketing initiatives. We manage the entire flow from basic leads to confirmed accounts and we also provide flexible early identity resolution.

## What is DruID used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/)[Authentication](https://www.capterra.com/authentication-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DruID

5.0 (6)

VS.

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

Contact vendor

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.6 (913)

Value For Money

5.0 (4)

Value For Money

4.5 (475)

Customer Service

5.0 (6)

Customer Service

4.5 (494)

## DruID alternatives

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

[4.7 (136)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

[4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/)

Starting price

$0.90

Per User, Per Month

[4.6 (38)](https://www.capterra.com/p/233551/Jamf-Connect/reviews/)

Starting price

$4.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/205713/DruID/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Certification

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Access Management

Control and manage access to company resources

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

DruID 37 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Add customized logos and colors to align with company branding

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

A chronological record of actions or occurrences within a network, software, or process

Accounts held by members of an organization

Verify user identity through mobile devices

Request two or more credentials to prove user's identity before granting access to systems

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Create, manage, and track policies and procedures within an organization

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

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Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

5.0 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ÁG

Alvaro G.

Managing Director

Information Technology and Services

### "Pieza clave para la gestión del ciclo de negocio digital"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2021

Muy buena en cuanto a la funcionalidad y flexibilidad y sobresaliente en cuanto al soporte y onboarding en la herramienta.

Pros

Su facilidad de implementación a través del cockpit de administración. Su completo cumplimiento con la GDPR. Su flexibilidad a la hora de personalizar y adaptar los entry points de datos a cada ventana digital. Sus modelos complementarios y upgrades de cara a potenciar las estrategias de marketing en cuanto a captación y activación.

Cons

Nada actualmente y en el futuro lo que podría faltar a la hora de desarrollar nuevos casos de uso está en el roadmap de implementación.

Alternatives considered

[Akamai Identity Cloud](https://www.capterra.com/p/225310/Janrain/)

[Okta](https://www.capterra.com/p/119653/Okta/)

Reasons for choosing DruID

Calidad y solvencia en el soporte de cara a la integración. Funcionalidad y su set de módulos enfocados a marketing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Alberto V.

Arquitecto Cloud

Construction

### "Facil implantacion en paltaformas cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2021

Desde el primer momento que nos pusimos a instalarlo, tuvimos todo el apoyo del equipo para poder implementarlo. Partimos de una solución y la consiguieron evolucionar perfectamente a las plataformas en la nube y servicios que estas nos ofrecen.

Pros

La facilidad con la que se integra con plataformas cloud y a las tecnologías serverless. Sencillo de mantener. Desde soporte nos ayudaron en todo momento a la implantación de la misma. Al ser una plataforma basada en contenedores, es posible fácilmente trasladarla lo cual es una gran ventaja a futuro.

Cons

No he encontrado nada que no me haya gustado, la plataforma se puede personalizar, por lo que las cosas que echábamos de menos y no estaban implementadas, el equipo de desarrollo de Druid trabajó para facilitárnoslas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose Antonio E.

CEO

Investment Banking

### "Una eleción con más de un objetivo "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2021

La verdad es que mi experiencia es "No news, good news" un viernes hablamos firmado y 2 semanas mas tarde estaba gestionando clientes

Pros

La capacidad de adaptación a mis necesidades y la rápida implementación

Cons

Capacidad de ejecución 100% SaaS actualmente es 98% SaaS y 2% IaaS

Reasons for choosing DruID

Coste, facilidad de implementación adaptación a necesidades concretas e interlocución directa con equipo de desarrollo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Carmen B.

CRM & CX Manager

Hospitality

### "Imprescindible para estrategias claves de tu empresa: Omnicanal, CRM & CX y la de Datos "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2020

Comparto 100% la definición de DRUID en su página web : "DRUID te ayuda a INTEGRAR tu ecosistema digital, CONSOLIDAR los datos de tus usuarios y PERSONALIZAR para ellos experiencias " ... mejor resumido imposible... Como responsable de CRM Y CX es la herramienta que necesitábamos para integrar nuestro ecosistema digital que estaba en silos de información, pero tb para hacerlo crecer a la vez que proporcionamos una experiencia de cliente excelente, sin fatigar al usuario pidiendo los mismos datos en cada contacto con nosotros. Nos ha permito poner en marcha un ambicioso y muy necesario proyecto de consolidación de datos de nuestros clientes y sus interacciones en los diferentes puntos de contacto, minimizando riesgos legales en cuanto a cantidad y calidad de esos datos a proteger. Druid es tb la llave para la personalización de experiencias y relación cliente/marca y como consecuencia, la repetición.

Pros

Si comparamos Druid con otros CIAMs con los que he trabajado (Janrain y Gigya) es superior en cuanto a flexibilidad en la configuración inicial y en la posibilidad de hacer ajustes posteriores si las necesidades cambian, importante esto porque al inicio de un proyecto no todo se tiene claro. A la hora la de integración muchísima agilidad y la modularidad de funcionalidades disponibles es un plus ya que puedes acomodarlas a tu roadmap. En precio y soporte también hay una gran diferencia a favor de DRUID respecto de competidores.

Cons

No tengo grandes pegas al producto, es más, nos encontramos con un "problema de definición" respecto de los "leads" y lo que hubiera significado tener que parar el proyecto en este caso y gracias a la flexibilidad de DRUID pero también del equipo de soporte, encontramos la solución que implicaba desarrollo adicional. Así que proyecto adelante.

Reasons for choosing DruID

Por el ahorro de tiempo y dinero que supone pero además de foco en la estrategia y no en las capacidades para llevar a cabo esa estrategia. Desarrollar un sistema SSO propio y dotarle de las funcionalidades que DRUID tiene ya puede llevar años y por tanto, dilatar la implementación de nuestras Estrategias de CRM y CX muchísimo en el tiempo. Significaría además tener que estar constantemente invirtiendo en mejoras de este software que no es el objetivo final sino que un CIAM es solo una capacidad más dentro de tu marktech, como decía, perder foco.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jara C.

Head of Digital

Sports

### "Imposible pintar una estrategia Onmicanal sin un gestor de identidades"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2020

Hemos conseguido integrar todo el ecosistema físico digital en los tiempos previstos. Nos han dado muy buen soporte y han sido muy proactivos en todos los frentes abiertos.

Pros

Sencillo de implementar y muy flexible a la hora de adaptarse a cada casuística: web, móvil, wifi, e-commerce, tiendas físicas...

Cons

Los procesos de integración han sido sido sencillos. Funcionalmente nos ha aportado lo que necesitábamos para un proyecto muy complejo. Sería interesante aumentar las capacidades de visualización de resultados del módulo de activación promocional integrado con la identidad, aunque nos han comentado que está en el roadmap de producto.

Reasons for choosing DruID

Cubría nuestras necesidades y espectativas para el desarrollo del proyecto Omnicanal y Mkr Relacional.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Enrique L.

Director Digital & Innovation

Management Consulting

### "Exelente CIAM, facil de integrar en el mapa de sistemas, uncionalidad completa y robusta"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2020

DruID proporciona una cobertura apropiada de las necesidades requeridas para la mejora y la optimización de la experiencia de los Clientes. Es la base sobre la que se puede articular una estrategia comercial apropiada y una excelente herramienta de gestión de GDPR

Pros

Sistema CIAM español, con una sólida presencia en el mercado nacional, se integra fácilmente en cualquier mapa de sistemas y proporciona una cobertura absoluta de los requerimientos funcionales y técnicos. DruID proporciona una cobertura completa a las necesidades para una eficiente gestión de la experiencia del Cliente, la correcta y completa captación de los datos, el cumplimiento apropiado y simplificado de la ley de protección de datos de los Clientes Buena relación calidad precio

Cons

El mayor punto contra que tiene DruID es el desconocimiento existente en el mercado español de los beneficios y el potencial de los sistemas CIAM

Reasons for choosing DruID

Presencia en el mercado español Funcionalidad Relación calidad - Precio Gestión sencilla y eficiente de GDPR Gestión de los datos de los clientes de manera óptima

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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