---
title: "Phamily Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Phamily Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more."
source_url: "https://www.capterra.com/p/205737/Phamily/"
page_type: "product"
language: "en"
---

# 

 Phamily Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Phamily

## What is Phamily?

Phamily is chronic care management software that helps health systems and medical groups launch scalable programs to proactively support patients between visits while generating sustainable monthly reimbursement. The software provides automated personalized messaging and care plan tracking to improve patient engagement and outcomes. It also integrates documentation tools to maximize clinical team efficiency and billing compliance.

## What is Phamily used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Phamily?[Manage this product listing](https://www.g2.com/products/phamily/claim_requests/new?auto=true)

## Phamily Overview

Updated September 2026

AI summary

Phamily offers billing and invoicing capabilities alongside electronic medical records, patient management, and telemedicine tools, serving organizations of all sizes across healthcare administration needs. Delivered via cloud and web-based platforms, it includes features such as an API and real-time reporting, supporting integration and up-to-date insights for practices, hospitals, and long-term care providers.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Phamily

0.0

VS.

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$300

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (707)

Value For Money

0.0 (0)

Value For Money

4.5 (619)

Customer Service

0.0 (0)

Customer Service

4.6 (654)

## Phamily alternatives

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (31)](https://www.capterra.com/p/182271/NexHealth/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/205737/Phamily/alternatives/)

## FAQs about Phamily

Overview

### What company size and specific industries is Phamily built for?

Phamily is designed for health systems and medical groups of many sizes, especially primary care and specialty practices such as PCPs, rheumatology, family medicine, internal medicine, and cardiology. It also fits chronic care management teams, care coordinators, and organizations serving patients with chronic conditions.

Features and Usability

### What are the key features of Phamily?

Phamily offers patient engagement, patient monitoring, and messaging for communication with patients, plus real-time reporting for tracking activity and outcomes. Core connectivity features include API and EDI for data exchange and system integration across healthcare workflows.

Getting Started and Support

### What training and onboarding options does Phamily offer?

Phamily provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover product instruction in a group setting, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Phamily offer?

Phamily provides chat support for customer questions and assistance. No reviewer feedback about support experience is available in the catalog data, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed support channel is chat.

## Features

AI summary

Based on 16,388 Long Term Care reviews

Capterra reviewers point to these as the billing and invoicing features buyers value most:

-   **Invoice Processing** (**53%** of reviewers rated this feature as critical)
-   **Invoice Creation** (**55%**)
-   **Quotes/Estimates** (**55%**)

Phamily is designed around other billing-related workflows and operational needs within its platform. Its available capabilities can help businesses manage day-to-day processes tied to financial coordination and internal oversight, providing teams with tools to keep work organized, maintain visibility across activities, and support more consistent administrative operations.

API

Application programming interface that allows for integration with other systems/databases

EDI

Transfer of data from one computer system to another

Messaging

Communicate using messages within the system

Patient Engagement

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patient Monitoring

Observing and tracking a patient's health status, condition, and wellbeing

Real-Time Reporting

Active reporting of data and metrics

Phamily 6 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- EDI: Transfer of data from one computer system to another
- Messaging: Communicate using messages within the system
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Real-Time Reporting: Active reporting of data and metrics

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## Pricing

Free Trial

Basic

$300.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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