# Joyn Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Joyn Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/205757/Joyn

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# 

 Joyn Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Joyn

## What is Joyn?

Joyn was created by local entrepreneurs for local entrepreneurs. It started back in 2015 when it became clear that local businesses were struggling to compete against the powerful marketing machines of online & big box retailers. Joyn has developed an easy-to-use loyalty & marketing suite created to: - Attract new customers - Reward customers so they come back - Incentivize customers to spend more Since it was founded, it has been Joyn’s mission to give more “power” to local businesses.

## What is Joyn used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€19.95

Flat Rate, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Joyn?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.joyn.eu&name=Joyn)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Joyn

0.0

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

€19.95

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (501)

Value For Money

0.0 (0)

Value For Money

4.8 (444)

Customer Service

0.0 (0)

Customer Service

4.7 (433)

## Joyn alternatives

Highest Rated

[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

[4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/)

Starting price

$20000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83219/GIFT-CARD/)

## FAQs about Joyn

Overview

### What company size and specific industries is Joyn built for?

Joyn is designed for small local businesses, especially bakeries, butchers, grocery stores, coffee shops, bike shops, and hairdressers. It also fits other neighborhood businesses that want to build stronger customer relationships and support business growth.

Features and Usability

### What are the key features of Joyn?

Joyn offers CRM, customer accounts, and customer database tools for managing customer records and history. It also includes campaign management, campaign planning, segmentation, email marketing, and communication management, plus loyalty cards, rewards management, promotions management, activity dashboards, real-time analytics, reporting & statistics, and third-party integrations.

Integrations

### Which third-party tools and platforms does Joyn integrate with?

Joyn integrates with Appgate SDP, Lightspeed, Magento Marketplace, Sayl, WooCommerce, and one2three. These catalog integrations cover access control, retail, e-commerce, and business platform connections, giving Joyn support for several common third-party systems without requiring additional add-ons.

Getting Started and Support

### What training and onboarding options does Joyn offer?

Joyn provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and Q&A, while documentation gives written reference material for self-paced learning and feature lookups.

Getting Started and Support

### What customer support options does Joyn offer?

Joyn provides email/help desk, FAQ/forum, phone support, and chat. Support details in the catalog list these channels directly, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Joyn 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Pre-designed layouts that can be customized to match preferences and requirements

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Database of members to track personal information of individuals and families

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Strategize and implement rewards for returning customers, employees and other members

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Basic

€19.95

Flat Rate,Per Year

## Integrations

[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Appgate SDP](https://www.capterra.com/p/219259/Appgate/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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