# RED medical Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RED medical Software - reviews, pricing plans, popular comparisons to other Remote Patient Monitoring products and more.

Source: https://www.capterra.com/p/205808/RED-medical

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# 

 RED medical Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RED medical

## What is RED medical?

German-language medical practice tool including secure video consultation (RED connect), billing, form printing & document management.

## What is RED medical used for?

[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€39

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RED medical?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.redmedical.de/&name=RED medical)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RED medical

3.5 (4)

VS.

[4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews)

Starting Price

€39

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (4)

Ease Of Use

4.7 (33)

Value For Money

2.5 (4)

Value For Money

4.7 (29)

Customer Service

3.8 (4)

Customer Service

4.8 (28)

## RED medical alternatives

[4.8 (6)](https://www.capterra.com/p/208708/HealthArc/#reviews)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (36)](https://www.capterra.com/p/180925/Coviu/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[4.8 (48)](https://www.capterra.com/p/202281/Healee/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Patient Engagement

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Two-Way Audio & Video

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

RED medical 13 features

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Import and export data to and from software applications

Clients can submit payments via mobile devices

Allows medical providers to engage patients in a variety of ways to ensure their health.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Plan availability and assign specific time slots for tasks and resources

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Supports various video file formats

Allows medical providers to monitor and visit their patients virtually.

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

2.5 (4)

Free Trial

Free Version

Psychotherapy Practice Management Software

€39.00

Per User,Per Month

Value for money

2.5 (4)

2.5

Based on 4 reviews

## Support, customer service and training options

Customer Service

3.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (4)

3.8

Based on 4 reviews

## User reviews

Overall rating

3.5

Based on 4 reviews

Filter by rating

5(2)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MA

Markus A.

Arztpraxis

Health, Wellness and Fitness

### "gut funktionierendes PVS mit breiten Anwendungsmöglichkeiten "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 24, 2025

Stetige Weiterentwicklung erhöht über die Jahre bei mir nun die Zufriedenheit erheblich mit guter Nutzungsmöglichkeit der EPA und der gängigen Funktionen. Besonders die Einfügemöglichkeiten im Dokumentearchiv und die schnell zu erstellende Briefvorlagen erhöhen die Produktivität im Praxisalltag .

Pros

Cloudbasierte Anwendung bei der der Anwender keinen Server braucht. Konnektor über Secunet integriert . Gute Benutzerfreundlichkeit mit vielen selbsterklärenden Menues oder Oberflächen.

Cons

Die morgendliche Anmeldung im System benötigt wegen der Sicherheitsvorkehrungen etwas mehr Zeit. Die Darstellungen in den Fenstern sind gelegendlich auch über die Fülle von Auswahlmöglichkeiten schon mal etwas kleiner, so dass der Bildschirm mit Vergrösserungsmöglichkeiten gross gescrollt werden muss.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Christina K.

Psychologin

Mental Health Care

### "Absoluter, teurer Fehlkauf!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 6, 2025

Ich habe nach meiner Kündigung eine Feedback Mail vom Support bekommen, in der ich die Schwierigkeiten beschrieb. Danach: Nichts, Funkstille. Aber die Abbuchung für ein weiteres Vierteljahr klappt natürlich. Absoluter, teurer Fehlkauf!

Pros

Kurze Antwort: Nichts. Es funktioniert leider nur sporadisch. Ich habe RED abonniert, weil ich eine zuverlässige, datenschutzkonforme Lösung für Videosprechstunden benötige. Dies wurde auch versprochen und vermutlich auch eingehalten. Leider gibt es so viele technische Schwierigkeiten, dass ich es nun quasi ein Quartal umsonst zahle. Habe gekündigt

Cons

Unzuverlässig, hängt sich auf, lässt mich als Behandlerin nicht rein, sodass ich dann doch immer auf unsichere Videoanbieter zurückgreifen muss.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Datenschutz den RM versprach und wahrscheinlich auch hält

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

reiner k.

Neuropsychologie

Mental Health Care

### "Telematik Infrastruktur - stressfrei eingerichtet..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 7, 2022

schlanke Firma - rasche Rückrufe - legt Kollege Zettel hin wenn grad beschäftigt - alle sehr freundlich - direkt und klar - kein blabla \[SENSIBLE INHALTE\] der mir Telematik heute einrichtete rief kurz vor halb sieben noch an - half mir über anydesk noch einmal weiter - wie sonst schon... trotz mancher Widrigkeiten die NICHT mit RED zu tun hatten bei der Installation (zB Transport PIN war falsch unerklärlicherweise...) Priv. Doz. \[SENSIBLE INHALTE\]. Dr. rer soc Reiner Kaschel; Dipl. Psych

Pros

Alles sehr schlank und selbst-erklärend - Angebote waren klar, Telefonate alle nützlich und keine langen Wartezeiten, Bestätigungen als mails kamen postwendend, Fragen klar und rasch beantwortet, immer freundlich und zielgenau alle 5-6 verschiedenen Mitarbeiter mit denen ich per anydesk, mail und Telefon Kontakt hatte...

Cons

keine - kann auch noch nicht recht beurteilen weil heute erst installiert... aber bislang läuft alles wie am Schnürchen - gleich mal 4 Patienten am gleichen Tag nach Installation neu via Telematik und neuem Kartenlesegerät eingelesen und zeigt erfolgreiche Prüfung bei Kasse an Endlich bin ich die halsabschneiderische Honorarkürzung damit los ! Sonst gibt es für mich weiterhin KEIN Argument für dieses bürokratische Monster TELEMATIK in meiner 1-Therapeuten-Praxis !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Johann M.

Arzt

Health, Wellness and Fitness

### "neues Preismodell "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

August 19, 2021

kein Kommentar

Pros

Anwendung und Support gut,jedoch das neue Preismodell wird einfach verordnet und ist nicht verhandelbar

Cons

Das neue Preimodell ist für Poolärzte zu teuer. Warum wurde das alte Modell ausschließlich für Poolärzte beibehalten

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)