--- title: "RED medical Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RED medical Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/205808/RED-medical/" page_type: "product" language: "en" --- # RED medical Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RED medical ## What is RED medical? German-language medical practice tool including secure video consultation (RED connect), billing, form printing & document management. ## What is RED medical used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RED medical?[Manage this product listing](https://www.g2.com/products/red-medical/claim_requests/new?auto=true) ## RED medical Overview Updated September 2026 AI summary RED medical offers small businesses a cloud-based solution for remote patient monitoring, enabling patient records management, engagement, and virtual visits across multiple platforms. Its capabilities include data import/export, patient questionnaires, and the option for mobile payments. The software is accessible via web browsers and supports Chromebook, Linux, Mac, and Windows environments for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RED medical 3.5 (4) VS. [4.8 (6)](https://www.capterra.com/p/208708/HealthArc/#reviews) Starting Price €39 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (4) Ease Of Use 4.8 (7) Value For Money 2.5 (4) Value For Money 5.0 (7) Customer Service 3.8 (4) Customer Service 5.0 (7) ## RED medical alternatives [4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [MovementRX](https://www.capterra.com/p/10033374/MovementRX/) [4.9 (7)](https://www.capterra.com/p/10033374/MovementRX/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10033374/MovementRX/) [HUMHEALTH](https://www.capterra.com/p/166720/Humhealth/) [4.8 (33)](https://www.capterra.com/p/166720/Humhealth/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166720/Humhealth/) [SPRY](https://www.capterra.com/p/10002555/SPRY/) [4.8 (72)](https://www.capterra.com/p/10002555/SPRY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002555/SPRY/) ## FAQs about RED medical Overview ### What company size and specific industries is RED medical built for? RED medical is designed for German-speaking health professionals across healthcare practices and related medical settings. The description does not specify a company size, so it appears suitable for organizations of varying sizes within the healthcare sector that serve German-speaking patients and providers. Features and Usability ### What are the key features of RED medical? RED medical offers appointment scheduling, scheduling, and virtual visits through two-way audio and video, video conferencing, and video support. It also includes patient records management, patient engagement, patient questionnaires, billing & invoicing, mobile payments, data import/export, and API access for connected workflows. Getting Started and Support ### What training and onboarding options does RED medical offer? RED medical provides in-person training, webinars, documentation, and videos to help teams get started. In-person training and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does RED medical offer? RED medical provides email/help desk, a knowledge base, and phone support. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common problems cannot be confirmed from the catalog data. ## Features AI summary Based on 77 Medical Practice Management reviews Not all Remote Patient Monitoring products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Patient Engagement** (**58%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**50%**) - **Patient Portal** (**64%**) RED medical supports **Patient Engagement**, which can help providers keep patients involved in their care between visits. However, it does not include **HIPAA Compliant** or **Patient Portal**. Instead, it offers other important capabilities that reviewers also value, including **Patient Records Management** (**40%**) and **Data Import/Export** (**42%**). These features help businesses keep patient information organized and move data between systems more easily, allowing teams to maintain accurate records and support day-to-day monitoring workflows. Patient Engagement 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Two-Way Audio & Video 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar RED medical 13 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Data Import/Export: Import and export data to and from software applications - Mobile Payments: Clients can submit payments via mobile devices - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Scheduling: Plan availability and assign specific time slots for tasks and resources - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. --- Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 2.5 (4) Free Trial Free Version Psychotherapy Practice Management Software €39.00 Per User,Per Month Value for money 2.5 (4) 2.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MA Markus A. Arztpraxis Health, Wellness and Fitness ### "gut funktionierendes PVS mit breiten Anwendungsmöglichkeiten " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2025 Stetige Weiterentwicklung erhöht über die Jahre bei mir nun die Zufriedenheit erheblich mit guter Nutzungsmöglichkeit der EPA und der gängigen Funktionen. Besonders die Einfügemöglichkeiten im Dokumentearchiv und die schnell zu erstellende Briefvorlagen erhöhen die Produktivität im Praxisalltag . Pros Cloudbasierte Anwendung bei der der Anwender keinen Server braucht. Konnektor über Secunet integriert . Gute Benutzerfreundlichkeit mit vielen selbsterklärenden Menues oder Oberflächen. Cons Die morgendliche Anmeldung im System benötigt wegen der Sicherheitsvorkehrungen etwas mehr Zeit. Die Darstellungen in den Fenstern sind gelegendlich auch über die Fülle von Auswahlmöglichkeiten schon mal etwas kleiner, so dass der Bildschirm mit Vergrösserungsmöglichkeiten gross gescrollt werden muss. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Christina K. Psychologin Mental Health Care ### "Absoluter, teurer Fehlkauf!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2025 Ich habe nach meiner Kündigung eine Feedback Mail vom Support bekommen, in der ich die Schwierigkeiten beschrieb. Danach: Nichts, Funkstille. Aber die Abbuchung für ein weiteres Vierteljahr klappt natürlich. Absoluter, teurer Fehlkauf! Pros Kurze Antwort: Nichts. Es funktioniert leider nur sporadisch. Ich habe RED abonniert, weil ich eine zuverlässige, datenschutzkonforme Lösung für Videosprechstunden benötige. Dies wurde auch versprochen und vermutlich auch eingehalten. Leider gibt es so viele technische Schwierigkeiten, dass ich es nun quasi ein Quartal umsonst zahle. Habe gekündigt Cons Unzuverlässig, hängt sich auf, lässt mich als Behandlerin nicht rein, sodass ich dann doch immer auf unsichere Videoanbieter zurückgreifen muss. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Datenschutz den RM versprach und wahrscheinlich auch hält Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK reiner K. Neuropsychologie Mental Health Care ### "Telematik Infrastruktur - stressfrei eingerichtet..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2022 schlanke Firma - rasche Rückrufe - legt Kollege Zettel hin wenn grad beschäftigt - alle sehr freundlich - direkt und klar - kein blabla \[SENSIBLE INHALTE\] der mir Telematik heute einrichtete rief kurz vor halb sieben noch an - half mir über anydesk noch einmal weiter - wie sonst schon... trotz mancher Widrigkeiten die NICHT mit RED zu tun hatten bei der Installation (zB Transport PIN war falsch unerklärlicherweise...) Priv. Doz. \[SENSIBLE INHALTE\]. Dr. rer soc Reiner Kaschel; Dipl. Psych Pros Alles sehr schlank und selbst-erklärend - Angebote waren klar, Telefonate alle nützlich und keine langen Wartezeiten, Bestätigungen als mails kamen postwendend, Fragen klar und rasch beantwortet, immer freundlich und zielgenau alle 5-6 verschiedenen Mitarbeiter mit denen ich per anydesk, mail und Telefon Kontakt hatte... Cons keine - kann auch noch nicht recht beurteilen weil heute erst installiert... aber bislang läuft alles wie am Schnürchen - gleich mal 4 Patienten am gleichen Tag nach Installation neu via Telematik und neuem Kartenlesegerät eingelesen und zeigt erfolgreiche Prüfung bei Kasse an Endlich bin ich die halsabschneiderische Honorarkürzung damit los ! Sonst gibt es für mich weiterhin KEIN Argument für dieses bürokratische Monster TELEMATIK in meiner 1-Therapeuten-Praxis ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Johann M. Arzt Health, Wellness and Fitness ### "neues Preismodell " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 August 19, 2021 kein Kommentar Pros Anwendung und Support gut,jedoch das neue Preismodell wird einfach verordnet und ist nicht verhandelbar Cons Das neue Preimodell ist für Poolärzte zu teuer. Warum wurde das alte Modell ausschließlich für Poolärzte beibehalten Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.