# VIDIX Control Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VIDIX Control Software - reviews, pricing plans, popular comparisons to other Physical Security products and more.

Source: https://www.capterra.com/p/205838/vIDix-Control

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# 

 VIDIX Control Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VIDIX Control

## What is VIDIX Control?

vIDix CONTROL is the complete security platform, giving you visibility into your day-to-day security operations. vIDix provides the assurance of knowing your facilities and personnel are safe and secure. The all-in-one security platform delivers the power to securely manage doors, entrances & exits in your buildings, view live & recorded video based on events, send mass notifications, manage event status and more all at a fingers touch. vIDix CONTROL provides organizations the insight required.

## What is VIDIX Control used for?

[Physical Security](https://www.capterra.com/physical-security-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VIDIX Control?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bankoe.com&name=VIDIX Control)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VIDIX Control

4.1 (7)

VS.

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting Price

$5

Other, Per Month

Starting Price

$10000

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (7)

Ease Of Use

4.4 (938)

Value For Money

4.3 (4)

Value For Money

4.5 (874)

Customer Service

3.6 (7)

Customer Service

4.6 (885)

## VIDIX Control alternatives

Highest Rated

[4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)

[4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234450/Brivo-Access/)

[View all alternatives](https://www.capterra.com/p/205838/vIDix-Control/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Badge Management

3.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create, manage, and print wearable badges

Access Controls/Permissions

3.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Monitoring

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Security Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and control the security aspects of an organization's digital assets, resources, and operations

Workflow Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

VIDIX Control 37 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Configure and receive notifications when something is out of order

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Create, manage, and print wearable badges

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track employee schedules, availability, and performance across projects and tasks

A chronological record of actions or occurrences within a network, software, or process

Schedule and manage the logistics of activities and other gatherings

Information, data and reports that are being tracked over time

Oversee people and resources to carry out an investigation

Identify the physical location of an individual, asset, device, etc.

Manage and support multiple locations

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Receive data and information in real time

Active monitoring of systems, applications, or networks

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Control system behavior and appearance, and access and report on system status/health from a distant location

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Track, report on and implement actions pertaining to physical safety at the workplace

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Transcoding an analog video to a digital file for storage

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Create, design and manage workflows for repetitive tasks

Features

3.6 (7)

3.6

Based on 7 reviews

## Pricing

Value for money

4.3 (4)

Basic

$5.00

Other,Per Month

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Support, customer service and training options

Customer Service

3.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (7)

3.6

Based on 7 reviews

## User reviews

Overall rating

4.1

Based on 7 reviews

Filter by rating

5(3)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KM

Kristi M.

Computer Tech

Education Management

### "compare two systems"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 10, 2024

I prefer it over our other system regarding setting up staff and doors. I do not like the report creation.

Pros

We currently use vlDix for a couple of buildings and a different system for a couple of others. The difference I see is it is really easy to add multiple access in vlDix.

Cons

Reports are not easy to get, I feel I have to create a new report every time not just update the previous report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2024

Thank you for your feedback! We’re delighted to hear that you find our staff and door setup straightforward and more effective than your previous system. Our reporting functions are designed to be both detailed and versatile, accommodating a range of needs. You can easily save and re-run reports whenever you need. Should you have any questions or require further assistance, our expert Global Support team is always here to help.

CS

christopher s.

Security Manager

Hospital & Health Care

### "Security Manager"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

June 6, 2024

Currently researching other options with new healthcare facility on the horizon.

Pros

Nothing. This was the system in place when I started at this location.

Cons

Not the most user friendly system to operate. Has been nothing but negative feedback from any staff member who has ever worked with the system. Equipment failures of video components, unable to get replacements in a timely manner if at all. Always another upgrade cost to make system operate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2024

Thank you for your feedback. Your input is highly valued as we strive to supply our user’s a best-in-class software user experience. We're committed to further enhancing our services, including maintaining a stock of replacement parts and ensuring prompt service calls. Your insights help us improve and deliver even better service for our users.

TJ

Tammy J.

Executive Director

Commercial Real Estate

### "vIDIX Control "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2024

Very good. I have and would highly recommend this system to others.

Pros

The technician that helped set our system up was wonderful. He made sure we had a good understanding of how to use and program before he left.

Cons

Change in general. We went from a key system to a badge system. It took our tenants a while to get used to a new system but the now love it.

Reasons for choosing VIDIX Control

Familiar with the company that sold they system. BanKoe

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2024

We're thrilled to receive your positive review and to hear about your experience transitioning from a keyed system to our badge system with our technician. Your satisfaction with the new system is important to us. Thank you for sharing your feedback!

DG

Darrin G.

I.T.

Religious Institutions

### "software seems unfinished badging software is just bad. "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

May 31, 2024

The installation took longer than expected; small things kept popping up. the electrical contractor had issues communicating when installing. The server side went well, and the computer setup went well. strange licensing issues kept popping up.

Pros

The system breaks down less than the old system.

Cons

Service calls take way too long. For weeks, we had doors not working. Service staff that come on-site are not sure what they are doing. The annual service contract was a ridiculously high price.

Reasons for choosing VIDIX Control

Bankoe was recommended by a contractor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2024

Thank you for your feedback. Your comments are invaluable to us as we continuously enhance our solutions and services to improve our customers' overall experience. While we understand receiving feedback can be challenging, please know we genuinely appreciate it. We will pass your experience along to our service department for continuing process improvement.

CJ

Christy J.

Director of Maintenance, Buildings Grounds

Primary/Secondary Education

### "Still Learning how to work all the Features"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 30, 2024

BanKoe has some really good field techs that are great to work with.

Pros

We are still working out the bugs, however, the fob management/control of all issued fobs and the operations log is very helpful as well.

Cons

Customer Service Issues seem to have lag time. Global Support states that someone will contact you on the day you send in a work ticket, however, that rarely happens. Sometimes I have to follow up with them to get an answer.

Switched from

[eFusion](https://www.capterra.com/p/239830/eFusion/)

Old system that was outdated and very poor customer service.

Reasons for choosing VIDIX Control

Good Salesman that was willing to meet as many times as needed and to make sure all my questions were answered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2024

Thank you for taking the time to share your feedback with us.  It helps us better understand both the positive interactions, as well as where we have opportunities to provide a more improved experience in the future.  We appreciate your continued partnership and trust in Ban-Koe Companies to provide solutions that keep your facility and personnel safe.  Thank you for allowing us the opportunity to be of service you now and beyond!

BH

Barb H.

Administrative Assistant

Religious Institutions

### "Happy with VIDix"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2020

I really like when they instituted the VIDix Identify which made submitting the photos for the employee badges very simple.

Pros

The safety aspect of knowing who is in the building and the ease in submitting a picture photo for employee badges. The support staff have also been very helpful in taking care of issues that come up.

Cons

Personally I do not understand all aspect of the system but what I use I really like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2020

We are glad to hear that vIDIx Identify and Control bring you peace of mind when it comes to your badging and security needs. A lot of effort has been placed in making sure the day-to-day administrative activities are straightforward and unencumbered. Our support staff will appreciate hearing your kind words. Thank you for taking the time to provide feedback, much appreciated!

AN

Alec N.

Manager, Operations & Facilities

Building Materials

### "vIDix Control: Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 24, 2020

Adequate. As we expand the use we will learn more.

Pros

QR code drives ease of access. relative ease of use.

Cons

Sometimes unable to "accept" and save. The one time the website certificate expired caused significant issues and loss of credibility. I had to expend a significant amount of my time address and reassuring people their information was safe.

Reasons for choosing VIDIX Control

Ability to tie into Badge access system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2020

Thank you for taking time to provide feedback on our products. I am sorry to hear you have had some intermittent issues saving data related to a website certificate issue. I checked with our IT Department and they have informed me that this issue has been corrected. If you do experience this issue again, or any issues with our product line please do not hesitate to contact us. We appreciate your continued faith and use in our product line!

[View all Reviews](https://www.capterra.com/p/205838/vIDix-Control/reviews/)

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