# VIDIX Control Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VIDIX Control Software - reviews, pricing plans, popular comparisons to other Physical Security products and more. Source: https://www.capterra.com/p/205838/vIDix-Control --- # VIDIX Control Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VIDIX Control ## What is VIDIX Control? vIDix CONTROL is the complete security platform, giving you visibility into your day-to-day security operations. vIDix provides the assurance of knowing your facilities and personnel are safe and secure. The all-in-one security platform delivers the power to securely manage doors, entrances & exits in your buildings, view live & recorded video based on events, send mass notifications, manage event status and more all at a fingers touch. vIDix CONTROL provides organizations the insight required. ## What is VIDIX Control used for? [Physical Security](https://www.capterra.com/physical-security-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VIDIX Control?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bankoe.com&name=VIDIX Control) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VIDIX Control 4.1 (7) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price $5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (7) Ease Of Use 4.8 (151) Value For Money 4.3 (4) Value For Money 4.7 (129) Customer Service 3.6 (7) Customer Service 4.9 (140) ## VIDIX Control alternatives [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,005)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/) [4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234450/Brivo-Access/) [View all alternatives](https://www.capterra.com/p/205838/vIDix-Control/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Badge Management 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and print wearable badges Access Controls/Permissions 3.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Security Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and control the security aspects of an organization's digital assets, resources, and operations Workflow Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks VIDIX Control 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Configure and receive notifications when something is out of order Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Create, manage, and print wearable badges Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track employee schedules, availability, and performance across projects and tasks A chronological record of actions or occurrences within a network, software, or process Schedule and manage the logistics of activities and other gatherings Information, data and reports that are being tracked over time Oversee people and resources to carry out an investigation Identify the physical location of an individual, asset, device, etc. Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Receive data and information in real time Active monitoring of systems, applications, or networks Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Control system behavior and appearance, and access and report on system status/health from a distant location Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks Track, report on and implement actions pertaining to physical safety at the workplace Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Profiles of users providing basic information Transcoding an analog video to a digital file for storage Allow organizations to streamline the check-in process for visitors. Track visitors and purpose of visits Create, design and manage workflows for repetitive tasks Features 3.6 (7) 3.6 Based on 7 reviews ## Pricing Value for money 4.3 (4) Basic $5.00 Other,Per Month Value for money 4.3 (4) 4.3 Based on 4 reviews ## Support, customer service and training options Customer Service 3.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (7) 3.6 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 7 reviews Filter by rating 5(3) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kristi M. Computer Tech Education Management ### "compare two systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 10, 2024 I prefer it over our other system regarding setting up staff and doors. I do not like the report creation. Pros We currently use vlDix for a couple of buildings and a different system for a couple of others. The difference I see is it is really easy to add multiple access in vlDix. Cons Reports are not easy to get, I feel I have to create a new report every time not just update the previous report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2024 Thank you for your feedback! We’re delighted to hear that you find our staff and door setup straightforward and more effective than your previous system. Our reporting functions are designed to be both detailed and versatile, accommodating a range of needs. You can easily save and re-run reports whenever you need. Should you have any questions or require further assistance, our expert Global Support team is always here to help. CS christopher s. Security Manager Hospital & Health Care ### "Security Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 June 6, 2024 Currently researching other options with new healthcare facility on the horizon. Pros Nothing. This was the system in place when I started at this location. Cons Not the most user friendly system to operate. Has been nothing but negative feedback from any staff member who has ever worked with the system. Equipment failures of video components, unable to get replacements in a timely manner if at all. Always another upgrade cost to make system operate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for your feedback. Your input is highly valued as we strive to supply our user’s a best-in-class software user experience. We're committed to further enhancing our services, including maintaining a stock of replacement parts and ensuring prompt service calls. Your insights help us improve and deliver even better service for our users. TJ Tammy J. Executive Director Commercial Real Estate ### "vIDIX Control " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 Very good. I have and would highly recommend this system to others. Pros The technician that helped set our system up was wonderful. He made sure we had a good understanding of how to use and program before he left. Cons Change in general. We went from a key system to a badge system. It took our tenants a while to get used to a new system but the now love it. Reasons for choosing VIDIX Control Familiar with the company that sold they system. BanKoe Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 We're thrilled to receive your positive review and to hear about your experience transitioning from a keyed system to our badge system with our technician. Your satisfaction with the new system is important to us. Thank you for sharing your feedback! DG Darrin G. I.T. Religious Institutions ### "software seems unfinished badging software is just bad. " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 31, 2024 The installation took longer than expected; small things kept popping up. the electrical contractor had issues communicating when installing. The server side went well, and the computer setup went well. strange licensing issues kept popping up. Pros The system breaks down less than the old system. Cons Service calls take way too long. For weeks, we had doors not working. Service staff that come on-site are not sure what they are doing. The annual service contract was a ridiculously high price. Reasons for choosing VIDIX Control Bankoe was recommended by a contractor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for your feedback. Your comments are invaluable to us as we continuously enhance our solutions and services to improve our customers' overall experience. While we understand receiving feedback can be challenging, please know we genuinely appreciate it. We will pass your experience along to our service department for continuing process improvement. CJ Christy J. Director of Maintenance, Buildings Grounds Primary/Secondary Education ### "Still Learning how to work all the Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 30, 2024 BanKoe has some really good field techs that are great to work with. Pros We are still working out the bugs, however, the fob management/control of all issued fobs and the operations log is very helpful as well. Cons Customer Service Issues seem to have lag time. Global Support states that someone will contact you on the day you send in a work ticket, however, that rarely happens. Sometimes I have to follow up with them to get an answer. Switched from [eFusion](https://www.capterra.com/p/239830/eFusion/) Old system that was outdated and very poor customer service. Reasons for choosing VIDIX Control Good Salesman that was willing to meet as many times as needed and to make sure all my questions were answered. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2024 Thank you for taking the time to share your feedback with us.  It helps us better understand both the positive interactions, as well as where we have opportunities to provide a more improved experience in the future.  We appreciate your continued partnership and trust in Ban-Koe Companies to provide solutions that keep your facility and personnel safe.  Thank you for allowing us the opportunity to be of service you now and beyond! BH Barb H. Administrative Assistant Religious Institutions ### "Happy with VIDix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 I really like when they instituted the VIDix Identify which made submitting the photos for the employee badges very simple. Pros The safety aspect of knowing who is in the building and the ease in submitting a picture photo for employee badges. The support staff have also been very helpful in taking care of issues that come up. Cons Personally I do not understand all aspect of the system but what I use I really like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2020 We are glad to hear that vIDIx Identify and Control bring you peace of mind when it comes to your badging and security needs. A lot of effort has been placed in making sure the day-to-day administrative activities are straightforward and unencumbered. Our support staff will appreciate hearing your kind words. Thank you for taking the time to provide feedback, much appreciated! AN Alec N. Manager, Operations & Facilities Building Materials ### "vIDix Control: Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 24, 2020 Adequate. As we expand the use we will learn more. Pros QR code drives ease of access. relative ease of use. Cons Sometimes unable to "accept" and save. The one time the website certificate expired caused significant issues and loss of credibility. I had to expend a significant amount of my time address and reassuring people their information was safe. Reasons for choosing VIDIX Control Ability to tie into Badge access system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2020 Thank you for taking time to provide feedback on our products. I am sorry to hear you have had some intermittent issues saving data related to a website certificate issue. I checked with our IT Department and they have informed me that this issue has been corrected. If you do experience this issue again, or any issues with our product line please do not hesitate to contact us. We appreciate your continued faith and use in our product line! [View all Reviews](https://www.capterra.com/p/205838/vIDix-Control/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)