# Rivet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rivet Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/205843/Rivet/pricing --- # Rivet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rivet ## What is Rivet? Rivet is a modern revenue cycle product suite that helps you cut your accounts receivables in half with an easy-to-use design to ensure you get paid what you deserve. Accelerate out-of-pocket patient payments through accurate cost estimates, and maximize payer reimbursement through underpayment workflow, denial management tools, and claims analytics. For more information, visit rivethealth.com. ## What is Rivet used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6000 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rivet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://rivethealth.com&name=Rivet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rivet 4.1 (9) VS. [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $6000 Other, Per Year Starting Price $300 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 3.9 (80) Value For Money 4.2 (5) Value For Money 3.7 (72) Customer Service 4.9 (9) Customer Service 4.0 (78) ## Rivet alternatives [4.4 (66)](https://www.capterra.com/p/110016/TotalMD/reviews/) Starting price $129.00 Per User, Per Month Highest Rated [4.8 (31)](https://www.capterra.com/p/201393/Euclid/reviews/) Starting price $300.00 Per User, Per Month [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month [4.7 (50)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Rivet 75 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Software's ability to perform similar action on multiple similar files simultaneously Complete outstanding payments Create, manage, and send invoices or bills to customers Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of submitting and following up on claims with insurance companies Process of tracking new and submitted claims and the status of submitted claims Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Creation and customization of dashboards Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Process of investigating, analyzing, and resolving denied insurance claims Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronic patient health records, including records from multiple doctors Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems A paperless claim form that is electronically shared Electronically collect payments for goods or services Plan, manage, and track the financial activities of an individual or organization Software designed for the healthcare industry Form predictions based on past and present data/trends Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals Send personal messages to clients or attendees Allows medical providers to engage patients in a variety of ways to ensure their health. Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Streamlining repetitive tasks and activities through automated and predefined workflows Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Regulations on a company's internal process when dealing with financial reporting Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Speaking to a doctor or healthcare professional using online video tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (9) 4.2 Based on 9 reviews ## Pricing Value for money 4.2 (5) Rivet RCM Solution $6,000 Other,Per Year Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(2) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SG Stacy G. Coding Manager Hospital & Health Care ### "Rivet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 14, 2020 Pros The software seems user friendly. It is nice that developer are open to our suggestions on improving functionality and data. Cons The initial goals changed during our time in the developmental stages. We are still missing some functionality that we had in previous systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Luke W. Business Office Supervisor Hospital & Health Care ### "Rivet" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 3, 2020 Pros It is good to upload contract info to see allowed amounts Cons They don't have as many features as I would need to completely do my Job, but they are growing and getting bigger and adding things. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tonia B. Business Office Director Medical Practice ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2020 It's been great and I really appreciate all the work that the team has done per our request. They make sure that we are getting everything out of the product and they take our feedback and put it to use. Pros The estimates are amazing even though that's not why we purchased it in the first place; however probably 50% or more of the business office uses the estimates for many functions. I also liked the reports and the ease of use. It wasn't as difficult as the previous product we were using. The ability to chat with someone right away about an issue you might be having. Cons The BCBS issue was a bear but hopefully now that is fixed. There isn't really anything about the software it's just making sure that all the information and data is correct so that the underpayments showing are true underpayments. Reasons for choosing Rivet Again, it was cheaper and we wanted something more up to date and user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Shelby E. Business Office Supervisor Medical Practice ### "Rivet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2020 Pros I like how you can filter mostly anything on Rivet, there are so many options to choose from that is very user friendly. The customer service is also amazing! There is always someone available to help no matter the time of the day. Cons I feel as though there can be more options to pull claims. By paid status, denied, codes, etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Valerie G. Precertification specialist Medical Practice ### "Rivet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2020 Pros Rivet is easy to use and the customer service is exceptional. Rivet has saved me so much time having all the fee schedules in one place. I also love being able to text or email the estimate to patients. Cons The least thing I like about Rivet is when certain things populate that are incorrect with certain insurance plans. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Lynn B. Authorization Coordinator Medical Practice ### "Great Customer Service !!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2020 I have had an excellent experience with Rivet Pros very easy for the user ! Also help is needed with an awesome chat feature ! Cons need to have contract to pull all benefits Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sara C. Executive Assistatn Medical Practice ### "Rivet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2020 Absolutely wonderful! They are so easy to work with and are always available for help Pros Very user friendly! Estimates almost to the penny of reimbursement Cons We ran into a few problems with the integration with Athena, but we have seemed to figure it out as we went along. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ dina j. patient financial counselor Medical Practice ### "quality product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 6, 2020 great Pros estimate form is professional compared to what I was using- able to e-mail it to the pt-customer service is great Cons nothing really just when I have to enter the insurance and /or allowed amount for an insurance company-not very often Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Luke B. Consulting Manager Hospital & Health Care ### "LHA Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 26, 2020 Pros I like the easy in which you can build fee schedules. As a consulting firm, we do not have the need for a lot of the practice specific features. However, having a place to store all your fee schedules is very nice Cons I think the reporting capabilities of Rivet could be improved in regard to the fee analysis piece. Simpy showing a % of medicare by code and overall would be a huge improvement. Being able to pull out the report and share with clients at CPT specific detail would also be helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/205843/Rivet/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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