# Pneumatic Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pneumatic the right Business Process Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/205883/Pneumatic/reviews

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Pneumatic

4.2 (43)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Pneumatic

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

TC

Taylor C

Sr. Account Manager - Global Computer Software, 51 - 200 employeesUsed the software for: I used a free trial.

“It is limited in features to the paid offering, but still offers robust insight and allows for an excellent evaluation account. Plus, they do offer a 30-day money-back guarantee should you not be satisfied.“

August 11, 2020

LM

Lex M

Ap ArAccounting, 51 - 200 employeesUsed the software for: I used a free trial.

“It is a bit difficult to operate and wish they had a simple plan for just one person“

November 6, 2024

Matthew G

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“I think that figuring out how to integrate different programs with Pneumatic is the hardest part.“

October 30, 2020

KR

KeV R

MarketerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“Pricing was a bit out of the range for me.“

October 30, 2020

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jakub H.  
Senior Product Designer  
Computer Software  
Used the software for: Less than 6 months

### "Clearer then Notion"

January 8, 2025

3.0

Once you get the usecase for Pneumatic and find a your niche to apply it it is a great timesaver and makes workflow management much clearer then other apps.

Pros

The clean interface was what got me in the beginning. Open sourcing the project does the deal for me now.

Cons

Complexity at first and the many layers which the app has which makes it difficult to get what it is intended for.

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

UI is more streamlined and really leads the user through the app and process. It is not just a bunch of documents/images put together to dig through by the user.

Review Source

BS

Bob S.  
Head of business development  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Very good, but not quick what we need"

September 2, 2025

4.0

A lot of testing for implementing custom, repetitive work flows that needed to support one-off variations and parallel tasks. Really liked the all activities and communications were in one place/thread.

Pros

Customizable workflows and routing rules. We have long projects with repetitive tasks that were easily structured in Pneumatic.

Cons

At the time, parallel workflows were needed and Pneumatic wasn’t there yet. I would like to see how they have addressed these needs in recent upgrades.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Pneumatic has customizable work flow and routing

Review Source

FC

Francesca C.  
Energy and Sustainability Consultant  
Environmental Services  
Used the software for: 2+ years

### "Good tool that can be improved"

August 25, 2025

3.0

Good but complicated at times. It also happens that the app won't run, and I have to log off and in while working.

Pros

Customer support is responsive and helpful. I find very useful having the possibility to make reactions to posts and to tag users.

Cons

Text often messes up when adding tags (e.g. bold text and broken links). Not being able to quickly filter/switch on-off 'My Tasks' Not being able to see the complete task flow, to know what's next without marking 'complete'.

Review Source

MC

Matt C.  
Systems Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Versatility Simplified"

August 26, 2025

4.0

Invaluable for certain processes and workflows. I can see how this would speed up any person's day without compromising quality. The connection to various services was also a plus.

Pros

Intuitive management of work flows was a definite. This kept me on track and productive, instead of doubling back to double check things. My process was drafted in minutes.

Cons

It didn't fit my business model well. We generally test things for our clients and they seemed receptive, but didn't want to follow through with purchase at the time.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

We wanted something that used the AI space to enhance the process.

Review Source

Nicolas N.  
Business Owner  
Financial Services  
Used the software for: Less than 6 months

### "Pneumatic allowed me to create and deploy our entire ecommerce workflow in hours!"

February 27, 2023

5.0

Love Pneumatic! The development has been very speedy, improvements roll out all the time, and the very few issues we've run into have been addressed quickly.

Pros

Super easy to use, fast response from support team (and even the \[sensitive content hidden\] always seems interested in feedback and making it work for our specific needs!), and extremely reasonably priced.

Cons

I wish there was more integrations offered. For example, our specific use case relates to Shopify orders. Although there is some functionality through Zapier, I'd like to see even more native integrations to help facilitate more automation. When a task is completed in Pneumatic, I'd love the ability to trigger an automated email or text message. From what I can tell, it is possible through Zapier, but it's not as easy as I'd like.

Alternatives considered

[Process Street](https://www.capterra.com/p/135004/Process-Street/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Pneumatic

Affordable, yet it offers comprehensive workflow management solutions.

Review Source

JS

Jennifer S.  
Chief Administrative Officer  
Education Management  
Used the software for: 6-12 months

### "Good product, bad customer service"

August 21, 2025

1.0

I’m not interested in getting any future business to an organization that doesn’t respond to queries.

Pros

The software did what it said it was going to do. It was good for organizing workflows and tasks for my job.

Cons

Customer service. I tried to contact someone about a billing issue months back, and got absolutely no response. I tried emails, phone calls, messages via linked in, even tried to schedule a meeting with the \[sensitive content hidden\].

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Pneumatic

We only did a trial run, so we didn’t actually choose Pneumatic. But that doesn’t stop not from charging us monthly.

Review Source

RJG

Roland John G.  
OJT  
Consumer Goods  
Used the software for: Less than 6 months

### "🔧 “Pneumatics: Strengths, Limitations, and Industrial Applications”"

August 26, 2025

4.0

The Pneumatic is the most important thing in plant to operate fast and smoothly and it's gives me to think how to operate it.

Pros

Cylinders and solenoid valve because it's gives me to think how to create a diagram using the given problems.

Cons

Air Compressibility – Since air is compressible, pneumatic systems are less precise than hydraulics or electrics. It can cause jerky or inconsistent motion. Noise – Compressors and air exhausts are usually noisy. Air Leakage – Even small leaks can reduce efficiency, increase operating costs, and require constant maintenance. Energy Inefficiency – Compressing air uses a lot of energy compared to the actual work output. Limited Force – Pneumatics are great for light to medium loads, but not suitable for very heavy-duty applications (hydraulics are better there). Maintenance Needs – Moisture, dust, and oil in compressed air can damage components, so filters and lubrication are necessary.

Review Source

NN

Nathan N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Incredible Potential - Unfortunate Cost"

August 21, 2025

4.0

Overall, my experience with Pneumatic has been very positive. It’s one of those tools where you immediately see the potential after setting up just a couple of workflows. It saves me time, reduces mistakes, and gives me confidence that important steps aren’t being forgotten. I really like the direction Pneumatic is going — automation and AI are becoming huge, and this platform feels ahead of the curve. My only hesitation is the price, which I hope becomes more competitive as the AI/automation market matures and stabilizes. But in terms of functionality and value for what it delivers, it’s been a solid investment that has genuinely helped streamline my business operations.

Pros

Pneumatic has been incredible for automating routine tasks in my businesses. Instead of me or my team manually checking things off and chasing reminders, workflows now run on autopilot. It makes managing multi-step projects way easier because tasks get assigned automatically and deadlines are clear. I also like how flexible it is — you can create templates once and reuse them for similar jobs, which saves a ton of time. The interface is clean, and even people who aren’t tech-savvy on my team were able to get the hang of it pretty quickly.

Cons

The biggest drawback for me is the cost. While I see the value in the features, the price point can feel high, especially for smaller businesses or teams just starting out with automation. It’s one of those tools that feels almost essential once you use it, but you definitely have to budget for it. I also think there’s room for improvement in offering tiered pricing options that better fit different business sizes.

Review Source

MC

Mel C.  
Office Admin  
Construction  
Used the software for: 1-2 years

### "Great platform"

August 26, 2025

5.0

Pros

Easy to use, great flow through. Makes managing things simple and easy, the team loves working in it as the interface is simple to look at as well.

Cons

Cost is just a little high especially for small businesses. Would love to have more options as the price between plans is a huge difference.

Review Source

VR

Verified Reviewer  
Art Gallerist  
Fine Art  
Used the software for: Less than 6 months

### "Great tool for bigger companies or based on better economies"

August 21, 2025

5.0

Pros

Ease of use, and the interface design. Very useful for following up on workflows and the dashboard view guides you to what's happening and pending.

Cons

The price-point for small businesses can be steep. Specially coming from countries like Mexico. It's better for bigger companies that want to implement workflows in a simpler way

Review Source

HR

Heather R.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Getting Started"

October 30, 2020

4.0

So far so good, though just getting started with it. I am simultaneously setting up three similar applications for my business and to recommend to my clients for their process and project creation and tracking.

Pros

I like the workflow template examples and included links for various tasks.

Cons

Not as intuitive as some others that I am also evaluating through use

Reason for choosing Pneumatic

I chose with other products to actively evaluate

Review Source

EL

Edward L.  
LMS Consultant  
E-Learning  
Used the software for: I used a free trial

### "Good, basic workflow tool"

November 9, 2020

4.0

Probably the right solution for simple projects that run in a linear fashion, but might frustrate people who are looking for a more monolithic solution or one tightly integrated with SharePoint.

Pros

It's relatively easy to build out form-based workflows. These can be tied in with Zapier for more complex scenarios.

Cons

I found it a bit confusing at first. I had been searching for a Nintex replacement for SharePoint when I stumbled on Pneumatic through a web search. My mind was oriented toward how Nintex works with SharePoint lists and such. What I found was more of a standalone, form-based solution. It's quite simple, but it also doesn't have the functionality of Nintex or even a stand-alone system like Joget with its visual workflow builder.

Review Source

AJ

Anand J.  
partner  
Accounting  
Used the software for: I used a free trial

### "A good software with need for some new feature"

July 31, 2020

4.0

Pros

It was indeed good service for automating the repetitive task. As an end user, it was ease to use and also very user friendly. The feature can be increased. Overall satisfied with the software.

Cons

More features need to be added and also the same need to be user friendly.

Review Source

LM

Leonardo M.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Really changed my workflow."

October 30, 2020

5.0

I'm really satisfied with the product and the use in my company.

Pros

I really liked the ease to create and manage my workflows.

Cons

Got some friction using it in my organization because of the language (we're from Brazil), but got through it.

Review Source

HA

Hugo A.  
Product Manager  
Computer Software  
Used the software for: I used a free trial

### "Great automation software "

October 30, 2020

4.0

Pros

How easy it is to setup a new work flow

Cons

Some integrations seem to be less mature

Review Source

AF

Andy F.  
Firm Administrator  
Accounting  
Used the software for: 1-2 years

### "pros and Cons of Pneumatic"

August 21, 2025

2.0

Pros

Very customizable and cost efficient. The interface is fairly intuitive. Not a bad deal for $99 per month.

Cons

Poor support, with very little to no response for issues. Too linear. Didn't work out for our company primarily due to this.

Review Source

CS

Craig S.  
Facilities Manager  
Machinery  
Used the software for: I used a free trial

### "Rating Pneumatic"

November 6, 2024

5.0

Helped with productivity and with communication with my team.

Pros

The ability to create a seamless workflow.

Cons

Getting accustomed to using. Not using this type of workflow process before it took a little time.

Review Source

LM

Lex M.  
Ap Ar  
Accounting  
Used the software for: I used a free trial

### "Great company great product"

November 6, 2024

4.0

Great customer service very helpful they layout was overall very pleasing once i figured it out. Im not computer sacy

Pros

Customer service, they were very helpful and right there when i needed

Cons

It is a bit difficult to operate and wish they had a simple plan for just one person

Review Source

AR

Ashutosh R.  
Analyst  
Civil Engineering  
Used the software for: Less than 6 months

### "Workflow good"

November 6, 2024

4.0

Good. As in it can be improved in the near future.

Pros

The organization of the workflow. I am able to see my work at single place.

Cons

Sometimes it is hard to recognize which task i am currently on.

Review Source

LB

Laura B.  
Director of Engagement  
Insurance  
Used the software for: 2+ years

### "Bye bye manual workflows, Hello Pneumatic!"

February 27, 2023

5.0

Pros

Pneumatic's platform is super easy to use and customize! It keeps workflows and tasks organized and makes processes by assigned user trackable.

Cons

Automations were recently created so we have not had the opportunity to explore the capabilities yet to create a process that can be assigned to an outside/external individual.

Review Source

JD

Jake D.  
Content Manager  
Computer Software  
Used the software for: 6-12 months

### "Great but buggy"

September 29, 2021

4.0

At the beginning, and while things were working, we loved Pneumatic, it was only when we encountered several errors that we were disappointed.

Pros

When everything is working properly, Pneumatic is an excellent way to manage workflows within an organization. Things are efficient and tracking makes reporting capabilities easy.

Cons

Our team encountered several bugs which ultimately drove us off the platform and on to something less capable.

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)[Ziflow](https://www.capterra.com/p/178111/Ziflow/)

Reason for choosing Pneumatic

Simple and affordable

Switched from

[Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)

Simplify the process at an affordable rate

Review Source

MW

Matt W.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Makes process management and improvement much easier"

September 29, 2021

5.0

Highly recommended, it has delivered significant value to our business

Pros

Easy to set up and intuitive for our users. Changing and improving process is really quick and simple

Cons

There's a few features we'd still like to see but the development team are continually releasing new features so we expect these gaps to be filled in the short term.

Reason for choosing Pneumatic

Better functional and UI for our situation and easier deployment

Review Source

AKO

Ali Kemal O.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Task Management with a different approach"

February 21, 2023

5.0

Every task is automatic with pneumatic, you simply run and carry over to your team.

Pros

Pneumatic being perfect with workflow management, it is just cleanly.

Cons

Teaching co-workers is just taking much time, got a learning curve.

Alternatives considered

[Process Street](https://www.capterra.com/p/135004/Process-Street/)

Reason for choosing Pneumatic

Pneumatic is just being perfect with it's design, professional approach and has a forever free option.

Review Source

VR

Verified Reviewer  
Sr. Account Manager - Global  
Computer Software  
Used the software for: I used a free trial

### "A great platform to stay on top of tasks and increase internal visibility! "

August 11, 2020

4.0

Pros

It's a very clean software. Everything from initial sign-up, to deployment and overall use, is a breeze! The pricing structure is clearly displayed in addition to the LIFETIME free version available on the platform. It is limited in features to the paid offering, but still offers robust insight and allows for an excellent evaluation account. Plus, they do offer a 30-day money-back guarantee should you not be satisfied. Pneumatic has the ability to really help the team in regards to document attainment. Ensuring that employees are exchanging important legal docs, GDPR compliance and other concerns, etc., at the right time to the right dept. The 'red-tape" in business is more prevalent than ever and this platform will definitely help us curb some of the frustration that comes.

Cons

A "subtask" feature would be a lifesaver since most of the time we need them for projects we're currently invested in.

Reason for choosing Pneumatic

Ease of use. Cost. Deployment options.

Review Source

CP

Curt P.  
Director  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Easy to setup almost any process"

September 11, 2020

5.0

It looks like product was released not so long ago and still under development. Yet it looks very promising. Free tier is super handy during times of uncertainty. Good luck!

Pros

UI is well organized, and all features are easy to find. I was able to design my first workflow in less than an hour after account creation. We are a small startup, so the free plan was perfect for me. Special thanks for not bombarding me with marketing emails every 5 minutes. We are a small startup, so the free plan was perfect for me.

Cons

Lack of some easy to implement features: emailed reports, users outside of the organization, customizable dashboard. Also, some integrations can be handy: such as Quickbooks or Zoom for accounting and approvals.

Review Source

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