--- title: "Best MediaWiki Alternatives 2026 | Capterra" description: "Looking for alternatives to MediaWiki? Find out how MediaWiki stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/205896/MediaWiki/alternatives/" page_type: "alternatives" language: "en" --- # MediaWiki alternatives Last updated on September 30th, 2026 The best MediaWiki alternatives are livepro (best overall), Slack (best free plan), Microsoft SharePoint (best budget option), and monday AI Work Platform (most reviewed). Together they hold 35,984 verified Capterra reviews, with overall ratings from 4.4 to 4.8 out of 5. MediaWiki itself holds 4.5 out of 5 across 8 reviews. ### MediaWiki - Rating: 4.5 out of 5 (8 reviews) - Ease of use: 3.8 out of 5 - Starting price: Not available - Key features: 4 of 10 top category features --- ## Top alternatives MediaWiki alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,093 reviews) | Rated 0.1 lower than this product | 4.3 out of 5 | $55.00 /user/mo | 8 of 10 top category features | | [livepro](https://www.capterra.com/p/165150/livepro/) — 4.8 out of 5 (182 reviews) | Rated 0.3 higher than this product | 4.7 out of 5 | Not available | 9 of 10 top category features | | [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) — 4.6 out of 5 (6,118 reviews) | Rated 0.1 higher than this product | 4.5 out of 5 | $9.00 /user/mo | 10 of 10 top category features | | [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,215 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $8.75 /user/mo | 6 of 10 top category features | | [Document360](https://www.capterra.com/p/177031/Document360/) — 4.7 out of 5 (292 reviews) | Rated 0.2 higher than this product | 4.7 out of 5 | Not available | 10 of 10 top category features | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,789 reviews) | Rated 0.2 higher than this product | 4.6 out of 5 | $15.00 /user/mo | 9 of 10 top category features | | [Freshservice](https://www.capterra.com/p/132997/Freshservice/) — 4.6 out of 5 (802 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $19.00 /user/mo | 8 of 10 top category features | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 (3,486 reviews) | Rated the same as this product | 4.5 out of 5 | $19.00 /user/mo | 8 of 10 top category features | | [Connecteam](https://www.capterra.com/p/153140/Connecteam/) — 4.6 out of 5 (5,316 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | $29.00 /mo | 10 of 10 top category features | | [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) — 4.4 out of 5 (5,469 reviews) | Rated 0.1 lower than this product | 4.1 out of 5 | $5.00 /user/mo | 8 of 10 top category features | --- ## Top alternatives with AI capabilities The MediaWiki alternatives with the strongest AI features are livepro, Slack, and LiveAgent, based on verified feature data and Capterra reviews. ### [livepro](https://www.capterra.com/p/165150/livepro/) — 4.8 out of 5 (182 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing ### [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,215 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 (1,789 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing --- ## Top Free alternatives to MediaWiki The best free alternatives to MediaWiki are Zendesk Suite, livepro, and monday AI Work Platform — all three offer a free plan alongside paid tiers. ### [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,093 reviews) - Free options: Free trial - Starting price: $55.00 /user/mo ### [livepro](https://www.capterra.com/p/165150/livepro/) — 4.8 out of 5 (182 reviews) - Free options: Free trial, Free version - Starting price: Not available ### [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) — 4.6 out of 5 (6,118 reviews) - Free options: Free trial, Free version - Starting price: $9.00 /user/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated MediaWiki alternatives are livepro (4.9), LiveAgent (4.7), and Document360 (4.6). ### [livepro](https://www.capterra.com/p/165150/livepro/) - 36 SMB reviewers say - Overall rating: 4.9 out of 5 across 36 SMB reviews - Ease of use: 4.9 out of 5 across 36 SMB reviews > "This is the first time I've been able to search and find what I needed in real-time!"" — Kristin S., Sales Operations Analyst III (January 6, 2026) ### [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) - 1,089 SMB reviewers say - Overall rating: 4.7 out of 5 across 1,089 SMB reviews - Ease of use: 4.6 out of 5 across 1,083 SMB reviews > "For us, it is an essential tool: it enables us to manage tickets, live chats, and client requests in a well-organised and professional manner." — Jacopo R., CEO (May 6, 2026) ### [Document360](https://www.capterra.com/p/177031/Document360/) - 183 SMB reviewers say - Overall rating: 4.6 out of 5 across 183 SMB reviews - Ease of use: 4.6 out of 5 across 183 SMB reviews > "I'm now always going to recommend other technical writers to use Document360 as their go-to platform for content." — Katrina Q., Jr. Technical Writer (July 21, 2025) ---