# Malbek Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Malbek Software - reviews, pricing plans, popular comparisons to other Contract Management products and more. Source: https://www.capterra.com/p/205900/Contrax --- # Malbek Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Malbek ## What is Malbek? Malbek is today's most modern, cutting-edge CLM solution with a proprietary AI core that empowers the enterprise to do more with less by supporting the contracting demands of your organization, including Legal, Sales, Finance, and Procurement. Malbek delights every user by providing end-to-end contract lifecycle management with out-of-the-box integration to business applications, like Salesforce, Workday, Slack, and more, allowing your contract data to flow seamlessly while reducing cycle times. ## What is Malbek used for? [Contract Management](https://www.capterra.com/contract-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $20000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Malbek?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://malbek.io&name=Malbek) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Malbek 4.6 (24) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $20000 Per User, Per Year Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (24) Ease Of Use 4.8 (4,274) Value For Money 4.6 (19) Value For Money 4.7 (3,924) Customer Service 4.8 (21) Customer Service 4.7 (4,026) ## Malbek alternatives [4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (63)](https://www.capterra.com/p/162319/Ironclad/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (12)](https://www.capterra.com/p/184495/IntelAgree/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205900/Contrax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Completion Tracking 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Contact Management 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Contract Drafting 3.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, edit, and revise contracts/written agreements Electronic Signature 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Digitally sign online documents Full Text Search 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Malbek 24 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. An agreement between a business and an external supplier for the delivery of a set of products or services Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Track and report regulatory data to either internal management or external stakeholders Manage, organize, and store contact information Create, edit, and revise contracts/written agreements Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Search for specific words or phrases within a document or database Pre-defined templates within a library for common cases such as contracts, websites, emails, and more View and track pertinent metrics to find patterns and gain insights from data An agreement between a buyer and a seller for the sale and delivery of goods or services An agreement that's only valid if signed by all involved parties, sealed, and delivered Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 4.6 (19) Basic $20,000 Per User,Per Year Value for money 4.6 (19) 4.6 Based on 19 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Coupa](https://www.capterra.com/p/115928/Coupa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (21) 4.8 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 24 reviews Filter by rating 5(16) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DD Dina D. CIO Transportation/Trucking/Railroad ### "Malbek CLM" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 16, 2022 Pros Easy to use. Great repository. Salesforce integration works great & it is super important. Cons Not flexible enough. The permissions model is not robust enough. Works better for sales contracts than vendor contracts. Works well with MS office, but does not work well with a Gsuite org. Doc-master is cumbersome. Reasons for choosing Malbek Seemed more simple Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Thank you for leaving a review! We really appreciate the feedback. We are so glad to hear that Malbek's no code integration with Salesforce is empowering your team. Our mission is to offer a flexible, easy-to-use platform for all contract stakeholders. Please reach out to your assigned Malbek CSM so we can better understand your needs and offer additional training on permissions. We are constantly improving based on user feedback, and know that there are upcoming improvements to our integration with Google Workspace (G Suite). Valuable input from customers like you helps us continue to improve so we can better support your contracting needs. Thank you again! AC Abel C. Lead GRC Engineer Computer Software ### "One-stop-shop for all things contrax!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 14, 2022 Pros I like how easy it is to use and its integration with Slack and DocuSign Cons I feel like there is so much opportunity for improvement on the user interface as it feels a little bit outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2022 Thank you for your review! I'm glad that you are benefiting from our no-code integrations. While we believe we have designed a very modern and easy-to-use user interface based on customer feedback, we understand that UI is ever-evolving and we are constantly improving based on user feedback. Valuable input from customers like you helps us continue to improve so we can better support your contracting needs. Thank you again! SS Shirley S. Paralegal Food & Beverages ### "The system has good features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 13, 2022 Pros At this time use we mainly use this software as a repository for our agreements. The system can automate the uploading through AdobeSign, but drag & drop is also a convenient tool to upload documents. Cons We are not using the software to its fullest capacity. There are many additional features that we would like to implement at our company. Specifically uploading and routing/editing a Vendor/Customer contract through the system from start to repository. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 19, 2022 Thank you for leaving a review! We really appreciate the feedback. We are so glad to hear that Malbek is helping you streamline your contract management process. We want to help your organization get the most out of Malbek Contrax. Please reach out to your assigned Malbek CSM so we can better understand your needs and help you understand and implement he features you need. We are committed to your success and helping you achieve value out of this solution. Thank you for your feedback! MD Matteo d. CEO Information Technology and Services ### "Good first step for a good value for money contract management solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 13, 2022 A good product to start from. Depending on the level of sophistication of the needs, it can be expanded. Pros Ease of implementation and robustness. We were up and running in a matter of weeks with an immediate impact on the way we manage contracts. Cons User interface could be modernised, unfortunately this played against us in early adoption Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2022 Thank you for sharing your experience with us! We are so happy to know you had a great implementation experience. We work hard to implement on a short timescale, and I'm glad you saw just that. We also appreciate your input on UI and adoption. While we believe we have designed a very modern and easy-to-use user interface based on customer feedback, we understand that UI is ever-evolving and we are constantly improving based on user feedback. Valuable input from customers like you helps us continue to improve so we can better support your contracting needs. JP Jeff P. SVP Operations Marketing and Advertising ### "Excellent CMS with responsive, personalized, live support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2022 Pros Malbek is great for processing the contracts review/negotiation process. It is an easy tool to operate. The reporting functionality is outstanding. Since implementing Malbek, our understanding of our business and our ability to manage our client relationships has improved dramatically. The support team is responsive and I always have access to live support reps who are knowledgeable and can answer all my questions. Cons I wish it had the capability to send multiple documents in one signing event but I have been very pleased regardless. The system has been able to solve for all of the use cases that we had when we were considering different proposals from other systems. Nothing has popped up that the system cannot handle. Alternatives considered [Icertis Contract Intelligence](https://www.capterra.com/p/133034/Icertis-Contract-Management/) Reasons for choosing Malbek Malbek solved for all of our use cases at less than half the price. Plus, we were more confident in the support we would get from the Malbek team and we were right! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2022 Thank you for leaving a review! We really appreciate you taking the time out of your day to share your experience. Reporting is important for reducing friction and encouraging smooth relationships, so it's wonderful to know that our reporting functionality is making a difference at your organization. Valuable input from customers like you helps us continue to build a configurable platform that can evolve with your business needs and manage contracts more seamlessly. Thank you again! AU Anonymous User Contracts and Sales Support Specialist Hospital & Health Care ### "Can't wait to see what's next" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 12, 2022 Pros Malbek is very easy to use and the UX/UI design is above average. The load time on screens is phenomenal and I rarely feel like the software is slowing me down from doing my work. Cons Using amendments has many restrictions that prevent us from using Malbek exclusively. Sometimes a contract has multiple amendment drafts in the works but Malbek only allows us to have one amendment in draft stage at a time. In addition, the amendments are no longer visible when a contract is inactive and a contract cannot be moved between domains once it is activated. Lastly, the information from the most recent activated amendment is not present in the header form and there is no way to see the contract with all amendments highlighted in a single view screen or consolidated file. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 22, 2022 Thank you for taking the time to share your experience using Malbek. We're so happy to hear that you've enjoyed the intuitive user experience and design. We also appreciate your feedback on amendments. While we provide two different types of amendments on contracts, (one of which does allow for multiple draft amendments at a time), Malbek has several new enhancements planned for amendments based on valuable input from customers like you. If you need additional support configuring your amendments, our customer success team would be happy to assist you further! LM Liz M. Procurement Category Manager Information Technology and Services ### "Review of Malbek Contrack Database by Procurement Category Manager in High Tech" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2022 I work in Malbek everyday, and overall it's been a good experience. It took a little while for me to ramp-up (I am not a technology person), however once I learned the basics, and more and more features, I became much more comfortable with tool. Now, it;s second nature when I need to create, add or amend contracts. Pros I like the fact that it is easy to use, and you can search by name of ANY type of agreement very quickly Cons My onbe pet peeve is that when using the DocuSign signature add-on feature, you have to copy and paste the name and e-mail addresses every time. There is no auto-fill feature that recognizes names you use more than once. Having this would save a TON of time! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2022 Thank you for taking the time to share your experience using Malbek. The simplicity of configuring the product to your personal needs and centralizing all contracts in one location is an important part of our mission to unite the enterprise around contract management. We also appreciate your input on our DocuSign integration. Feedback like this helps us make our user experience the best one possible. AB Aishwarya B. Procurement and Contract Manager Computer Software ### "I am enjoying the experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 22, 2021 Pros The ability to track renewals and send reminders! Cons DocuSign via Malbek is very restrictive or lacks the actual features of DocuSign Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2021 We are so happy to hear that you've had a positive experience with Malbek. We appreciate the feedback regarding DocuSign. Your insights are a valuable part of our ongoing enhancements to Malbek's integration and data exchange with DocuSign. BM Brandon M. Accounting Rep Consumer Goods ### "Malbek" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2021 Pros Everything has been great. I really like the ease in which I can keep up with our contracts. Cons Very occasionally our team has technical difficulties, but it is always resolved very promptly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2021 Thank you for sharing your experience using Malbek. It sounds like it's been a positive one and that when you've needed help from our team, they are always there to support you. LZ Liad Z. Corporate Counsel Computer Hardware ### "strong recommendation - the Malbek CONTRAX " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 Pros definitely the UX/UI experience (and the Malbek team!) Cons looking FW to the "Negotiation Email Tracking" feature Malbek is already working on :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2021 Thank you for taking the time to share your experience with Malbek. We are delighted that you are so happy with the product! [View all Reviews](https://www.capterra.com/p/205900/Contrax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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