# 20X Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 20X Software - reviews, pricing plans, popular comparisons to other Nurse Scheduling products and more. Source: https://www.capterra.com/p/205920/20X/reviews --- # 20X Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 20X ## What is 20X? 20X is a Nursing & Care Worker Management CRM specifically created for nursing agencies. ## What is 20X used for? [Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Staffing Agency](https://www.capterra.com/staffing-agency-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 20X?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://20x.io&name=20X) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 20X 4.4 (7) VS. [4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.6 (723) Value For Money 4.4 (7) Value For Money 4.5 (409) Customer Service 4.9 (7) Customer Service 4.7 (491) ## 20X alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (226)](https://www.capterra.com/p/21548/TimeClock-Plus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Candidate Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar For Staffing Agencies 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Software addresses specific needs of staffing agencies Job Requisition 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Request a new hire, explain the need, and determine available budget Mobile Access 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Location 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple locations 20X 79 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Software designed for the healthcare industry Software addresses specific needs of staffing agencies Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Records of patients' medical history Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track and organize online shifts Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Track employee skills, competencies, training & qualifications Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Track the status over time for a request, process, asset, or transaction Recruiting, tracking, and interviewing candidates and onboarding/training new employees Software addresses specific issues of agencies that provide temporary workforce to their clients Track and manage employee's work hours to improve payroll accuracy Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.4 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JP Janki P. Remote IT specialist Health, Wellness and Fitness ### "Great CRM with Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Great Experience and Service. The interface is clean and intuitive. It’s easy to access, update, and manage records in real time. Pros Outstanding! The support team is quick to respond and genuinely helpful. They made the onboarding process smooth and continue to provide exceptional assistance. Cons Sometimes the system can feel a bit slow when handling large amounts of data, and a few features could be more customizable. However, the support team is always quick to help, so it hasn’t been a big issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rajvi S. Company Director Staffing and Recruiting ### "Onboarding and Compliance Checks " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2025 Our experience of using 20x has been positive. The support that was available throughout using the portal made a huge difference. Pros The dedicated staff team who were available for support round the clock. This made a difference especially whilst the portal was being developed. It's easy to navigate once you have had the training and the team are always there to help. Especially Pavi & Vincy. Cons There wasn't anything that I could fault. Though the app was being developed at the time we joined, it offered more than what we needed at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG lingareddy g. director Staffing and Recruiting ### "excellent team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 all appp features are very good, no company will respond in minutes Pros we are using this software from years, all the features are amazing and all about the support, i mainlly feel the support is excellent and very good Cons all staff are very good trained and respond within minuts, these people are amazing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Manisha Jain R. Manager Hospital & Health Care ### "Essential Workforce Tool for Healthcare Agencies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 21, 2025 Pros The software has been a game-changer for our healthcare agency, streamlining workforce management, ensuring compliance, and improving overall efficiency. Its user-friendly design, seamless integration with other systems, and scalability make it an ideal solution for agencies of any size. The reporting tools simplify meeting regulatory requirements, while the responsive support team ensures we can focus on delivering quality healthcare services. It's a reliable and valuable asset for optimizing operations. Cons Upcoming features will add benefit in smoother communication Switched from [itris](https://www.capterra.com/p/157249/itris/) To Improve Recruitment Efficiency and Streamline Processes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Khawar R. Director Hospitality ### "Very good experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 very happy, i have enjoyed working with the team closely Pros the team is every so helpful and they always do as you need them too Cons some of the issues like the pound sign and things should already be there for a uk company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Salman S. MD Hospital & Health Care ### "Recomended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2024 Overall experience with 20X so far is Good. Pros User Friendly, very efficient for compliance & Recruitment, also good for auditing purposes in healthcare recruitment sector. Cons Can't complaint anything. We are still exploring further options within the 20X but I think team is really helpful to make any changes if require Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emanuel B. Recruitment Consultant Mental Health Care ### "Good Recruitment Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 October 10, 2024 Overall we have been happy with the software, although we are not using it's full capabilities and features. Pros It is very good for for initial shortlisting stage, and for collecting staff documents and trainings. Good for keeping up with compliance for staff. Cons There are no training videos so we can learn the software in our own time. Some of the features are not user friendly, not easy to use with training. Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Reasons for choosing 20X The alternative software was not listed in the above list (Roundsys). We use both software, 20x mostly for recruitment and other for shifts scheduling Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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