--- title: "iliot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iliot Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/205925/ILIOT/" page_type: "product" language: "en" --- # iliot Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iliot ## What is iliot? Maintenance Management and Field Services Platform with a simple and powerfull Android App. Specially designed to technical assistance companies, delivering services and managing maintenance of multiple customers in multiple sites. Integrated with IoT (internet of Things) sensors to remote monitor some useful indicators like machine working time. ## What is iliot used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price R$140 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iliot?[Manage this product listing](https://www.g2.com/products/iliot/claim_requests/new?auto=true) ## iliot Overview Updated August 2026 AI summary iliot is a cloud-based field service management solution designed for businesses of all sizes seeking to manage service requests, work orders, and maintenance operations. It offers features such as scheduling, dispatch management, quotes, mobile access, and service history tracking. Optional capabilities include CRM, custom forms, integrations, and real-time reporting, supporting teams coordinating field operations and equipment maintenance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iliot 4.6 (34) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price R$140 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (34) Ease Of Use 4.6 (1,446) Value For Money 4.6 (29) Value For Money 4.4 (1,249) Customer Service 4.8 (32) Customer Service 4.6 (1,399) ## iliot alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/205925/ILIOT/alternatives/) ## FAQs about iliot Overview ### Which roles and teams benefit most from iliot? iliot is most used by technical service teams, maintenance staff, and field engineers who need to monitor equipment, manage service requests, and coordinate post-sales support. Operations coordinators, commercial teams, and business leaders use it to improve service visibility, streamline workflows, track customer follow-up, and support operational decisions. Answer based on 34 reviews Overview ### What company size and industries is iliot built for? iliot is built for small technical assistance companies, with 100% of reviewers from small businesses and 38% in machinery. It also serves business supplies and equipment and mechanical or industrial engineering companies, each at 12%, especially those supporting multiple sites and customers for field service management. Answer based on 34 reviews Features and Usability ### What are the key features of iliot? iliot offers estimating, quotes and estimates, work order creation and management, scheduling, and dispatch management for service operations. It also includes asset tracking, equipment maintenance, preventive and predictive maintenance, inspection management, and reporting and analytics, plus access controls, audit trail, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does iliot integrate with? iliot connects natively to Omie, PRTG, and Zenvia. These integrations cover ERP, monitoring, and messaging platforms, giving iliot a small but focused set of third-party connections for business operations and communications. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does iliot offer? iliot provides live online sessions, webinars, documentation, and videos to support team setup and learning. Live online sessions and webinars offer guided instruction, while documentation and videos provide written and visual reference materials for self-paced review and feature guidance. Getting Started and Support ### What customer support options does iliot offer? iliot offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as excellent, with fast response times and helpful technical assistance. Users also note that the software is intuitive to use, which makes access to service data feel straightforward. Answer based on 1 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) iliot supports **Mobile Access**, but it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other features that reviewers also rate highly, including **Work Order Creation** (**68%**), **Customer Database** (**66%**), and **Scheduling** (**61%**). These features help field teams manage service details, keep customer information organized, and plan appointments more efficiently, helping businesses improve coordination and respond to work in the field faster. Scheduling 4.8 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.5 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create a new work order Maintenance Scheduling 4.8 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Service History 4.7 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders iliot 58 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (34) 4.5 Based on 34 reviews ## Pricing Value for money 4.6 (29) Básico R$140.00 Per User,Per Month Value for money 4.6 (29) 4.6 Based on 29 reviews ## Integrations [ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[ Zenvia](https://www.capterra.com/p/200368/zenvia/)[ Omie](https://www.capterra.com/p/191350/Omie-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating 5(19) 4(15) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GD GABRIELA D. Assessoria técnica Biotechnology ### "Facilidade no gerenciamento de ordens de servico. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2025 Funcional, atende as expectativas e cumpre o que promete. Pros Falicidade em gerenciar as Ordens de servico e ativos. Cons Check-list poderiam ter campos mais personalizados e fixos editaveis. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Arthur F. Auxiliar Técnico Machinery ### "Minha Experiência com o IliOt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 20, 2025 O Iliot é um sistema muito simples de navegar independentemente do usuário o que facilita o aprendizado. Minha opinião acerca do Iliot é que não há um sistema que eu conheça hoje de fácil acesso como ele. Pros Facilidade no cadastro das peças e anexa-lás nas Ordens de Serviço Cons Mais categorias de filtros e facilidade de contato com os administradores Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VF Vinicius F. Assistente administrativo Machinery ### "Iliot- Gestão da manutenção e de ordens de serviço." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2024 Eu e minha equipe estamos muito satisfeitos com a utilização do sistema. Pros O Sistema possui uma grande escala de informações e armazenamento de dados específicos do segmento com o qual trabalhamos, o que facilita muito na emissão das ordens de serviço. Cons Somente é necessário pequenos ajustes no layout do relatórios que são emitidos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Obrigado por sua contribuição. Estamos atentos e sempre buscando e trabalhando oportunidades de melhoria. FG Fabio Guimaraes D. Engenheiro de Campo Medical Devices ### "Esperiência com iliot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2024 O sistema tem atendido às necessidades da empresa. Pros Facilidade no uso diário. Fácil implementação. Customização dos checklists. Cons Pequenas limitações, como a auto numeração de ativos e localidades. Não estar disponível para plataforma IOS. Alternatives considered [Prisma](https://www.capterra.com/p/216815/Prisma-Facilities/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) Reasons for choosing iliot Analisamos a relação Custo / Benefício e optamos pelo iliot. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Obrigado por suas observações. Agradecemos o seu tempo. Levaremos em consideração seus comentários em futuras melhorias. WC William C. Diretor Business Supplies and Equipment ### "Uma boa plataforma" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2024 Ajuda bastante na gestão de serviços e histórico de manutenção do equipamentos nosso e de clientes. Pros cadastro de ativos e controle de manutenção Cons Alguns Bugs, mas faz parte. E também do modulo de Dashboard não ser incluso no pacote. Switched from [Auvo](https://www.capterra.com/p/201778/Auvo/) Indicação de outros amigos que utilizam o soft e também funções que não havia no sistema anterior. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Agradecemos imensamente sua contribuição. Estamos atentos e trabalhando em constantes melhorais. GL Gabriela L. Auxiliar Comercial Consumer Services ### "Avaliação Iliot" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 6, 2024 Pros O sistema é funcional, poderia ser mais simples Cons Ainda estou entendendo sobre o sistema, mas algumas coisas poderiam melhorar, nada é ruim, mas pode ser melhorado Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Trabalhamos constantemente em melhorais no Sistema. Esperamos ouvir mais sobre sua experiência ao longo do tempo. AR Abrajam R. Analista Business Supplies and Equipment ### "Avaliação cmms Illuot" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 29, 2024 É um bom cmms para empresas pequena em desenvolvimento. Pros É fácil interagir com o cmms devido a linguagem simples das instruções. Cons O cmms poderia ser mais intuitivo favorecendo a criação de campos de customização da aplicação. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Obrigado por sua avaliação. Levaremos sua sugestão em consideração. WT Wellington T. Coordenador Machinery ### "Ótima experiência da Artpress Compressores com sistema Iliot " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 No geral é um ótimo software de gestão de ativos e emissão de ordens de serviço vinculado a planos de manutenção. Boa assistência do desenvolvedor no dia a dia e a praticidade de coletar informações dos técnicos via smartphones. Pros Praticidade da Internet para o registro das informações, sendo de fácil navegação entre telas. Muito prático e assertivo no planejamento de datas futuras. Cons Não ter um módulo nativo de consolidação de horas HH por ordens de serviço. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2024 Obrigado por sua avaliação. AP Ariane P. Analista de Serviço Facilities Services ### "Excelente sistema" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 Sistema eficaz e objetivo que auxilia o PCM no dia a dia. Pros Sistema eficaz e objetivo que auxilia o PCM no controle das informações de campo. Cons Não há relatos de contras ao sistema, em geral é muito bem executado. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2023 Obrigado pelo feedback. BP Bruno P. Comercial Machinery ### "Avaliação - RJ Serrana Compressores" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 Foi um dos melhores investimento que a empresa fez. Conseguimos melhorar nossa gestão, centralizar os históricos de manutenção, e apresentar um relatório decente para nossos clientes. Pros O fato de substituir o papel, e dar um resposta em tempo real. Cons Estar limitado apenas para sistema ANDROID. Reasons for choosing iliot Por que durante as pesquisas, foi o único sistema que mostrou o que realmente precisávamos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2023 Obrigado pelo feedback [View all Reviews](https://www.capterra.com/p/205925/ILIOT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs iliot](https://www.capterra.com/compare/127994-205925/Jobber-vs-ILIOT) [FieldPulse vs iliot](https://www.capterra.com/compare/153475-205925/FieldPulse-vs-ILIOT)