--- title: "Quadient WTS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Quadient WTS Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more." source_url: "https://www.capterra.com/p/205964/Web-Tracking-System/" page_type: "product" language: "en" --- # Quadient WTS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Quadient WTS ## What is Quadient WTS? WTS is a cloud-based internal tracking solution which tracks incoming mail from arrival at your premises to delivery to the end recipient providing reliability and complete visibility. Record and label received items through barcode scanning, using the handheld device provided. Once scanned, an email is sent out notifying the recipient of arrival. Track through the web portal on any computer 24/7 for the status, including time and location. A signature is taken with delivery to confirm receipt. ## What is Quadient WTS used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Quadient WTS?[Manage this product listing](https://www.g2.com/products/quadient-wts/claim_requests/new?auto=true) ## Quadient WTS Overview Updated September 2026 AI summary Quadient WTS is a mailroom management solution for small and midsize organizations seeking secure and organized handling of packages. It offers package tracking, signature capture, and job management, supporting item identification, shipment monitoring, and proof of receipt. Available on Android and as a cloud or web-based platform, it helps manage mailroom workflows with clear tracking capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quadient WTS 3.0 (1) VS. [4.8 (193)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price Contact vendor Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.9 (193) Value For Money 3.0 (1) Value For Money 4.7 (166) Customer Service 1.0 (1) Customer Service 4.8 (178) ## Quadient WTS alternatives [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.8 (542)](https://www.capterra.com/p/136495/Notifii/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (43)](https://www.capterra.com/p/190323/MAILERS-4/reviews/) Starting price $895.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Quadient WTS Overview ### What company size and specific industries is Quadient WTS built for? Quadient WTS is designed for organisations that receive more than 10 items per day and need secure handling of data. It is used by customers in healthcare, finance, the public sector, and private corporations, making it suitable for operational teams across regulated and general business environments. Features and Usability ### What are the key features of Quadient WTS? Quadient WTS offers barcode and ticket scanning, job management, package tracking, and signature capture. These core features support item identification, work order handling, shipment monitoring, and proof of receipt within a single workflow. Getting Started and Support ### What training and onboarding options does Quadient WTS offer? Quadient WTS provides in person training, live online sessions, webinars, and documentation to support getting started. In person training allows direct instruction, live online sessions support guided remote setup, webinars offer scheduled learning sessions, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Quadient WTS offer? Quadient WTS provides chat support. Support experience details are not available in the catalog data, so no claims can be made about response speed, helpfulness, or common issues. The listed channel is the only confirmed support option. ## Features AI summary Based on 340 Mailroom Management reviews Capterra data shows that buyers of mailroom management software rank the following features as their top priorities: - **Package Tracking** (**66%** of reviewers rated this feature as critical) - **Intelligent Mail Support** (**45%**) - **Delivery Tracking** (**46%**) Quadient WTS supports **Package Tracking**, which is the most frequently prioritized feature among reviewers. However, it does not include **Intelligent Mail Support** or **Delivery Tracking**. With **Package Tracking**, teams can monitor incoming and outgoing parcels more accurately, maintain clearer chain-of-custody records, and reduce the risk of misplaced items, helping businesses keep mailroom operations organized and dependable. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Value for money 3.0 (1) 3.0 Based on 1 reviews ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DM David M. Owner Hospital & Health Care ### "Better than some other options" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 February 17, 2023 Pros Easy to implement. Fairly easy to learn to use the software. Cons Customer service is poor. Most representatives are rude and/or unhelpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.