# Uber Freight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Uber Freight Software - reviews, pricing plans, popular comparisons to other Freight products and more. Source: https://www.capterra.com/p/206000/Uber-Freight --- # Uber Freight Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uber Freight ## What is Uber Freight? Uber Freight’s Transportation Management System (TMS) is a full-scale logistics platform built for mid-market and enterprise shippers. It unifies procurement, execution, visibility, settlement, and optimization across all modes and regions. Core capabilities include AI-driven procurement and carrier management, multimodal execution with real-time visibility, and predictive exception management. Teams gain actionable insights from flexible BI dashboards, AI-enabled audit/payment workflows, and predictive cost modeling. The TMS reduces empty miles by up to 15%, improves load efficiency, and automates workflows to cut costs and boost productivity. Built for scale, it delivers enterprise-grade flexibility, security, and speed with a customizable Control Tower that surfaces critical insights instantly. The result: predictable savings, faster decisions, and a future-proof logistics strategy in a single unified platform. ## What is Uber Freight used for? [Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 64% Neutral 14% Negative 21% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Uber Freight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uber.com&name=Uber Freight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Uber Freight 3.7 (28) VS. [4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (28) Ease Of Use 4.9 (500) Value For Money 3.8 (25) Value For Money 4.9 (452) Customer Service 3.5 (26) Customer Service 4.9 (430) ## Uber Freight alternatives [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month [4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/206000/Uber-Freight/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Transportation Management 4.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another For Freight Operations 2.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Intended to be used by freight brokers and logistics companies Carrier Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Find, compare, and select the most time/cost-effective freight carrier GPS 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Reporting/Analytics 2.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Shipment Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Uber Freight 16 features Find, compare, and select the most time/cost-effective freight carrier Manage and track all internal and external communication conducted via calls, email, text, or chat Transfer of data from one computer system to another Intended to be used by freight brokers and logistics companies Use AI to generate content in the form of text, images, videos, etc. Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage, maintain and track the performance of assets and equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Organize and track the physical movement of goods from one location to another Real-time vehicle tracking for monitoring location, route, speed, etc. Get Advice We can help you find the software with the features you need. Features 4.0 (28) 4.0 Based on 28 reviews ## Pricing Value for money 3.8 (25) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (25) 3.8 Based on 25 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (26) 3.5 Based on 26 reviews ## User reviews Overall rating 3.7 Based on 28 reviews Filter by rating 5(13) 4(5) 3(4) 2(1) 1(5) Mentioned topic Sorted by most recent PG PARSU G. OWNER Transportation/Trucking/Railroad ### "Love to work with uber " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 December 8, 2025 Only the reason uber freight don’t accept good carrier.my carrier is outstanding Fmcsa safety ratings.even uber don’t accept Pros Uber freight remove my load board since 2022 with out any reason i am keep on calling for reactivated keep saying only one sentences call us back after 6 month its been from 2022 till December 2025 no this is moving any where does still exist uber freight. Cons i love to work with uber freight through bookings from apps and send counter offer also but i loss my home to work with uber freight any more. Alternatives considered [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) Reasons for choosing Uber Freight ITS OKEY TO HAUL UBERFREIGHT SOME WHAT IN SITUATION Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SE Sandra E. CSR Warehousing ### "Value money because saving so many steps and we can set appointment tender correct amount and more things" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 21, 2025 Well my expirence is wonderfull I think is easy to learn because we just start usse Ubrer freight for our Office depot orders I really recomended I like Pros Well the most I like about uber freight easy of use easy to learn you can found order with shipment number or PO number you can see routes going to diferents places and planing pickup about customer services in case you can get in easy you just request for help support and they send you fast code by email Cons Well I don't like sometimes is disconected really I don't know what reason happend this I'm not sure is our internet or an issue with the web site Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS FRANK S. shipping manager Logistics and Supply Chain ### "uber freight" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 5, 2025 very pleased with this platform for owner operators Pros The ease of finding loads to move within the region Cons The updates of the products. needs more frequent updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Radoslaw K. Operations Manager Warehousing ### "TMS Tool Used to Schedule the Warehouse" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 22, 2025 Easy to view and use TMS system that at times poses a challenge to fix mistakes. Pros Ease of view of the daily inbound and outbound volumes. Helps the warehouse plan all the shipments for the following days, as well as, to make sure there is dock capacity for all the inbounds. Cons Challenging to change shipping times after closing the orders. Sometimes a teammate can click the wrong thing or enter the wrong information and in turn that affects the transportation score. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Douarou J. Artist producer Music ### "Uber freight review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 13, 2024 Best to send all your product to destinantion in the world Pros Best logistic for entreprise and all user to deliver product end to end Cons Fast to receive product in the world available for many oders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nicky O. Independent Stylist Textiles ### "It’s a great free trial experience. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 April 10, 2024 Overall my experience has been good. I used a free trial but once my business picks up more I may sign up. Pros I can easily coordinate shipments on my phone. It’s easy, fast, and affordable! I like that! Cons Uber freight doesnt count the hours the driver is using. So the delivery times are not always correct Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tamara L. Owner Transportation/Trucking/Railroad ### "lack of communication, terrible customer service!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 6, 2024 Pros It was easy to use overall, rates were pretty low low though, but some of my drivers still preferred booking with UF Cons They suspended my account without a warning and never replied my emails. I've worked with UF for a year then out of nowhere account suspended even though my score was perfect. the outsourced customer service is terrible, not helpful, they don't know what is what when you call them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OL OSCAR L. Manager Mechanical or Industrial Engineering ### "worst app to plan your loads" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 19, 2024 worst experience ever. i will never use them again Pros i do not like it, we lost an appointment Cons they do not compromise on the loads, and they what to reschedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Maynara S. Vendedora Construction ### "A critica sobre um app que esta se desvalorizando" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 22, 2024 Horrivel., o app até hoje não fez meu restorno do meu dinheiro Pros A facilidade de achar veiculos proximos Cons A covardia que muitos motorista faz não finalizar a corrida e coloca que não foi paga a corrida. para mim isso e um roubo e o app seria melhor se ajeita-se esse caso Switched from [Taxi Dispatch System](https://www.capterra.com/p/119429/Taxi-Dispatch-System/) Muito melhor., mas facil e pratico de usar e não tenho dor de cabeça. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cindy A. President Sports ### "Worst customer service and reliability in freight" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2023 I had 2 trouble-free loads in 2020, but since then have had nothing but stress, hassle and expensive damages from this company. Two separate loads at separate times where the driver didn't show and UBER Freight did nothing about it and left my order hanging open for days with no movement and poor communication. I ended up just canceling and booking elsewhere. The final straw was when I booked a simple load across town (7 miles) and the driver managed to overturn drums that were securely strapped. 14 years of shipping these drums and I've never had a single instance of damage. I had reports of poor vehicle conditions from both the origination and destination points and a route map that showed he literally drove in circles over the course of the 3 hours he took to travel 7 miles. The driver lied about the timing saying he had to wait for a dock and was sitting outside when no dock appointment was required. He said the damage occurred at the drop off by the destination staff. UBER denied my claim. WORST customer service EVER. Pros Low cost compared to alternatives and easy to use platform for booking. Cons Cancelled loads without notice. Little information or help from staff to re-book cancelled loads - they pretty much just tell you they will let you know when they find a driver and then radio silence. TERRIBLE claims process when there is an issue. Will side with the carrier even if you have proof and all they have is the word of the driver that created the problem. You can pretty much assume you won't get a dime. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/206000/Uber-Freight/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)