--- title: "Genie9 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Genie9 Software - reviews, pricing plans, popular comparisons to other Business Continuity products and more." source_url: "https://www.capterra.com/p/206037/Genie-Backup-Manager-Pro/" page_type: "product" language: "en" --- # Genie9 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Genie9 ## What is Genie9? Genie9 is a backup and recovery software that protects data for home users and businesses. Genie9's products provide capabilities like automated scheduling, encryption, and support for backing up photos, videos, documents, and more. ## What is Genie9 used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.98 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Genie9?[Manage this product listing](https://www.g2.com/products/groundhog/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Genie9 4.0 (1) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $39.98 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (374) Value For Money 5.0 (1) Value For Money 4.4 (357) Customer Service 5.0 (1) Customer Service 4.5 (358) ## Genie9 alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (77)](https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews/) Starting price $428.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/) [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155742/CloudAlly/) ## FAQs about Genie9 Overview ### What company size and specific industries is Genie9 built for? Genie9 is designed for individuals, small businesses, and organizations that need automated backup software for protecting important files, photos, videos, and documents. It is not tied to a specific industry and suits users in any sector that needs basic data backup and file protection. Features and Usability ### What are the key features of Genie9? Genie9 offers access controls and permissions, encryption, and secure data storage for protected backup management. Core backup features include automatic backup, backup scheduling, incremental backup, backup and recovery, data recovery, and disaster recovery. It also includes an activity dashboard, automated scheduling, scheduled reports, and local server options. Getting Started and Support ### What training and onboarding options does Genie9 offer? Genie9 provides documentation for teams that need written reference materials during setup and ongoing use. This format supports self-paced review of product information, feature guidance, and procedural steps without requiring live instruction or video-based training. Getting Started and Support ### What customer support options does Genie9 offer? Genie9 provides email/help desk and phone support. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for users seeking product assistance. ## Features AI summary Based on 2,612 Business Continuity reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Genie9 supports all three features that reviewers rate most highly: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect important data, keep stored information safe, and restore operations quickly after data loss or unexpected outages, allowing teams to reduce risk and maintain business continuity. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Automatic Backup Data is backed up automatically to prevent data loss Backup and Recovery Create backups and provide methods to recover deleted/lost data Backup Scheduling Schedule automatic backups by selecting the frequency of data backup jobs Genie9 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Encryption: Convert data into a code for security - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Secure Data Storage: Securely stores data to prevent data loss or breaches --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $39.98 Flat Rate,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Malik A. None ### "It comes packed with powerful and useful features to help you backup you important and useful data." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2018 It is a straightforward and reliable backup software application, designed for use by all types of users even the novices. Backup and recovery speeds were not top-notch but one could deal with them, considering how easy it is to perform tasks with this application. Pros The UI of the application is clean and intuitive, with a modern design. The UI comes with two modes, normal and easy. The easy mode shows only the two basic function buttons, backup and restore. Clicking on these leads to wizard guided processes to help you perform the task easily. Using the normal mode shouldn't be a problem too, it comes with three big buttons in the middle, namely Backup, Recover, and Disaster Recovery. Scheduled back up to Local, external, FTP/FTPS, Network, CD, DVD, and Blu-ray. Different types of back up jobs: Full, incremental, and mirror. Disaster Recovery comes handy in case of system failure. Backup encryption using 128- bit AES encryption. Low to moderate system resource usage, saves power. Wizard guided processes make the job easier. Cons Backup speeds with this application are average. Have to install separate component for Disaster Recovery functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.