# Page 2 | Paperbell Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Paperbell the right Coaching solution for you? Explore 149 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/206052/Paperbell/reviews --- Paperbell 4.7 (149) [View alternatives](https://www.capterra.com/p/206052/Paperbell/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Paperbell ## Showing most helpful reviews Showing 26-50 of 149 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HA Hodan A. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "My experience" March 15, 2025 5.0 It’s great! I love It! I Hope you continue providing fantastic deals! Pros It’s organized, simple and like that you can do changes and updates on your landing page. Cons Few things can be updated. - have a generic message triggered based on what the clients are doing. I.e thank you messages - AI powered learning. I.e Navigation for the user and the client - Have more options for modifying when using the web editor I.e fonts, text, color - Maybe have an app Review Source AT Adriann T. Neurodivergent Coach Mental Health Care Used the software for: Less than 6 months ### "Paperbell's Comprehensive Services are Well Worth It" March 12, 2025 5.0 I love it and see the value it provides. Pros How it tackles so many needs in one stop (billing, appt. reminders, scheduling appts.) Cons I HAD to use Stipe for the payment even though it shows Paypal as an option and I already have an account with Paypal so that was frustrating. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Paperbell There was invoicing software, scheduling software that made it nice to have all in one spot. Review Source CC Cristie C. Certified Relationship Coach Professional Training & Coaching Used the software for: Less than 6 months ### "Simple One Stop Shop" April 23, 2025 5.0 Positive. I like the emails that highlight different features and walk me through how to use them. My favorite thing was my one on one appointment--she was super helpful and efficient! Pros It is simple to build my packages and have clients buy and schedule in one place! Cons I can't track potential clients who haven't purchased yet. I wanted to be able to track women I was reaching out to and where they are in my system. Review Source MF Michael F. Career Coach Leadership Consulting Professional Training & Coaching Used the software for: Less than 6 months ### "Why Paperbell is my choice" March 17, 2025 5.0 As I am computer illiterate, it helps to have someone who can assist without feeling like a 5 year old. Furthermore, this is my last career change (I'm 71). Every work/life experience from my entire existence is being applied to my Coaching business. Your site will make it seamless. What more can anyone ask? Pros The quick turnaround with answers and educated responses has been extremely helpful Cons That I have to get my own Domain Name for the website, in order for it to be truly mine and not Paperbell/Myname. Review Source MB Michelle B. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for my needs." March 10, 2025 5.0 So far it's been great. I've been able to set things up and am ready to start my new business. Pros Having everything I need in one place. The one on one phone call. Cons Too many emails- typical of everyone though. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Starting a new business and wanting economy and ease of use. Review Source UR Uthra R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Paperbell is Awesome" March 19, 2025 5.0 Easy, comfortable, excellent customer support Pros Ease to use and set everything up. It took me less than half day to have everything migrated from Kajabi over to here. Cons Still figuring out. Nothing yet that i dont like Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Ease and comfort and also the pricing was amazing for a new coach like me. Review Source JM Jana M. Owner Education Management Used the software for: Less than 6 months ### "Personalized assistance" March 17, 2025 5.0 I am loving Paperbell and would recommend it to anyone! Pros The personalized help is amazing! The staff took time to answer all of my questions and set up my site to meet my specific needs. What a great team! Cons I’d love to customize and add more to the site! Review Source CH Connelia H. President Professional Training & Coaching Used the software for: Less than 6 months ### "Get this, it will help you!" March 10, 2025 5.0 Having a great time with the project. Easy to put together and to set up. I think it looks nice as an entry level coach. Sets a good first impression. Pros Seems to have 1-stop shop all in one place. Easy to organize. Looks good. Cons None yet. I think it is a great product and it looks very good. Review Source MA Melanie A. Lead Consultant Non-Profit Organization Management Used the software for: I used a free trial ### "Almost the Bell of the Ball" October 24, 2024 3.0 I enjoyed my initial trial phase and enjoyed much of what was offered but in the end, it was not the most ideal for me or the clients I help to find smart solutions. I do think it's a great option for established coaches looking to streamline their processes and I appreciate that they are still finding ways to improve their offerings. Pros I like that it provides an all in one solution, the automated contracts and that you can customize bundle options depending on clientele. It is super convenient for someone looking for ease in execution once you are familiar with the process.They have recently done some upgrades which add to their appeal. Cons Although it is an all in one, it has limited integrations and the price point is a bit high which can be cost prohibitive, especially for newer and smaller businesses. The fact that you can only access via the web is also a bit restrictive. Review Source SS Susan S. CEO Professional Training & Coaching Used the software for: Less than 6 months ### "Love Paperbell!!" August 19, 2022 5.0 The whole setup was super easy and all their supporting documentation was brilliant and answered nearly every question I had. The integration with Stripe had me up and running in no time! Pros I wanted calendaring software that was more than just enabling my clients to set up appointments AND was easy to set up emails and availability. I wanted to minimize my time in setting everything up so I could get started quickly and still look professional to my clients. I love the Notes section for each client as I've been trying to minimize the numerous notebooks I have for each client. Cons Would really love the Client's Notes section and would like it if it was searchable. Want flexibility for my clients or me to reschedule appointments in less than 24 hours...emergencies happen. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Paperbell I'm just starting my coaching business and had some new clients lined up. I wanted to appear functional and professional. Paperbell enabled me to do that! Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity had some of the functionality I was looking for; however, it was not that simple to set up without a large time investment. Review Source Response from Paperbell October 14, 2022 Thank you so much for sharing your review! I used to be a paper notebooks kinda gal myself! SO happy to hear that you've been utilizing our notes feature. Great idea with searchable notes, will add that to the feature request docket. In terms of reschedule/cancelations totally feel you there, emergencies do happen. It's still totally possible to reschedule within 24 hours, you'll just need to be the one to cancel/reschedule - not them. You can do this by modifying their appointment. Samantha, Team Paperbell AB Anna B. Transformational Energy Coach Alternative Medicine Used the software for: 6-12 months ### "Paperbell is a great product!" August 18, 2022 5.0 Paperbell is an excellent product. It syncs easily with my website and has so many automatic features that free up my time. I appreciate greatly how open they are to suggestions and how they are always working hard to create more helpful tools and features. Paperbell is also very user friendly, for myself and for my clients. I am very happy with my decision to go with Paperbell. Pros This product is exceptionally easy to use and straightforward to set up. I appreciate how Paperbell has the ability to add notes for each client as this was an aspect that I did not see in many like products. What I appreciate most about Paperbell is that they are always adding new tools and features and that they are enthusiastic to get feedback and ideas from their customers. Paperbell customer service is excellent; they are helpful and prompt. Cons I would like to see more features added with regard to availability settings than is currently available. There is not always a lot of flexibility for nuancing things, such as having different hours based on the week. Reason for choosing Paperbell I chose paperbell based on how user friendly it appeared, reviews, and having the ability to add notes for each client. I also appreciated being able to initially sign up for free to try it out. Review Source Response from Paperbell October 14, 2022 Anna, we love that you've taken the time to share your experience with us. Did you know that you are able to set different availability for each package? You aren't able to set it up recurring but you can always modify each week as things come up - life happens after all! Thanks again :-) Samantha, Team Paperbell KM Kimberly M. Life Coach Individual & Family Services Used the software for: 6-12 months ### "Paperbell is on the right path, but still needs improvements" August 9, 2022 3.0 Overall, I think Paperbell is on the right path and is experiencing some growing pains. Their customer service has been responsive, and they are always accepting feedback and what could be improved - and most importantly, seek to implement changes based on that feedback. Pros I like the aesthetics of the Paperbell platform for myself and my clients using the portal. It is simple, clean, intuitive, and relatively user-friendly. I also like that was developed with coaches in mind, and is woman-owned. Cons There have been some bugs I've contacted customer-service about, one being that my phone consultations were never showing up in my list of "upcoming appointments." I would also like for Paperbell to address some website mapping issues that create unnecessary clicks and time spent on tasks like scheduling client sessions. I'm often bumped back to the main page and have to repeatedly go back into a client file to reschedule or cancel more than one session at a time. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I wanted a more comprehensive client manager/client portal that would include a coaching agreement to be signed electronically. Review Source Response from Paperbell August 24, 2022 Hi Kimberly, thank you for taking the time to leave this review! I'm so happy Paperbell is working for you overall. It sounds like we were able to resolve the issues you submitted? I hope so and please keep letting us know if you bump into any future problems! We're always looking to improve. Kurly D. Career and Leadership Coach Professional Training & Coaching Used the software for: 1-2 years ### "Suits my needs, but have yet to maximize" August 15, 2022 4.0 Overall, the benefits of paperbell continue to outweigh its benefits so I am happy with it. I still do look forward to seeing improvements especially in the areas I like least. Pros What made me choose Paperbell over other software are: (1) ability to get clients to sign contracts as part of the workflow; (2) Scheduling features (flexibility); (3) Great customer service (very responsive and friendly) Cons There are still certain things that don't work quite well such as contracts not being sent when packages are gifted, pricing options being unavailable due to its limitation to stripe and lack of flexibility when it comes to reporting - downloading data/reports. Review Source Response from Paperbell November 1, 2022 Kurly, we appreciate you sharing your experience with us. I've added your vote to these features. Keep an eye out for an email from our team in the future as we are always adding new features. Samantha, Team Paperbell MF Marvita F. Leadership Development Coach Professional Training & Coaching Used the software for: 1-2 years ### "Paperbell is a must have for my Coaching business!" August 9, 2022 5.0 I'm an ICF-Certified Coach. I use Paperbell for client management and tracking my coaching hours for credentialing and certification. Paperbell functions as a "low-maintenance virtual assistant". I can set it and forget it; it works unsupervised, and I love it. Pros It's quick to set up and easy to use. I was already a user of Laura Roeder's MeetEdgar program. I love that program so much. I was willing to trust that the same excellence would be present in Paperbell. I've been pleased to see that the same (maybe higher) level of quality and thoughtfulness that went into Paperbell. Cons I would like a toggle switch that let you create calendar links that are not attached to packages. This way I can use it for package scheduling and meeting scheduling. The benefit is that it's all in the same place when it syncs with my Gmail calendar. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Coaching.com](https://www.capterra.com/p/176545/CoachLogix/) Reason for choosing Paperbell I appreciated that the software was created with coaches in mind. For that reason, it supports client management, scheduling, and my records for credentialing. Review Source Response from Paperbell November 8, 2022 Super happy for your review, Marvita - and that you've used a tool by our founder before. Great to hear we've kept it up! Samantha, Team Paperbell TM Tori M. Self-Discovery & Empowerment Coach Individual & Family Services Used the software for: Less than 6 months ### "Happy to have everything in one place!" August 15, 2022 4.0 Overall, it's been really good. The customer support is AMAZING & take requests to heart. I've had several items requested be updated in the software & it's been awesome to see. They're also very quick to respond during the work week. (they don't do weekends, for work/life balance for their employees, which I think is wonderful!) Pros I love that this software allows you to have everything in one spot. Programs, Group Coaching, Clients, Scheduling, Payments (Pay in full, bi-weekly, monthly, subscriptions), Client Notes, Contract Signing, Appointment Tracking, Surveys, Private Content, Direct Emailing to Clients. Cons The notes feature needs to be updated to allow time-stamped note-taking. It currently is just one big text box that requires you to designate when the last session was (I put a line after the last session & new date). This causes a long scroll though to get to the end of your notes for the next session. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Gmail](https://www.capterra.com/p/202338/Gmail/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) Calendly charges for more than one time of appointment. I needed short ones for discovery calls & longer ones for sessions. Zoom is integrated into Paperbell which is awesome! You do still have to pay for Zoom, but I'm just glad it sits with my client's profile now & is easily accessible rather than having to send separate gmail calendar zoom requests. Taking payments between Paypal & Venmo isn't ideal & hard to track for each client. Having payments all in one place under each client is AMAZING! Then you also know if you're missing a payment & prevents you from wasting time trying to keep track of invoicing clients. Review Source Response from Paperbell October 16, 2022 Tori, thanks for taking the time to share your experience using Paperbell. So glad to hear we've been treating you well on the support side of things. Will be adding your vote to improving the notes session so thank you for sharing it! Samantha, Team Paperbell HH Heather H. Spiritual Healing Facilitator & Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Paperbell is it for online coaches." August 15, 2022 4.0 I tried another very popular system and hated it, so I'm very happy to have found Paperbell. Pros I love the simplicity of this product. I actually appreciate that it doesn't have too many bells and whistles. It manages my appointments and packages and payments are a breeze. I also love that you can set up payment programs and subscriptions. It's a very user-friendly product made specifically for coaches. I tried another very popular system and hated it, so I'm very happy to have found Paperbell. I also love how easy it is to embed the scheduler right onto my website, and it looks beautiful. There is no fussing needed to make it look nice on the site. Cons I'd like to see the option to set up in-person appointments. As it stands, I have it integrated with Zoom, and it automatically sends a Zoom link, which I appreciate. However, I am currently having to use Calendly to supplement in-person appointments. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Honeybook made some changes, and I absolutely hate it. It is like they make everything difficult, I just wanted something simpler. I found Paperbell hits almost every one of my pain points. Review Source Response from Paperbell October 17, 2022 Heather, thank you so much for sharing your review! Great to hear we're a breeze to use :-) You are right that it can be a bit tricky to find how to add in person appointments. One thing we recommend is using the Custom URL. This way you can add a link to your Zoom as well as the address you hold in-person appointments. Perhaps this could be a good workaround for now! Will definitely add your vote to this feature though :-) Samantha, Team Paperbell VR Verified Reviewer Artist-Facilitator, Coach, Consultant Health, Wellness and Fitness Used the software for: 6-12 months ### "Paperbell Payment Platform Gets Better and Better" August 15, 2022 4.0 One thing I love about Paperbell is that they're constantly improving and upgrading. The Paperbell I signed up for last year was already a lot of bang for my buck (and I'm so glad I signed up for a full year, rather than month-to-month!), but the Paperbell of today is on a whole other level. For example, I had an issue where the wrong Zoom link would show up in my scheduled sessions. Shortly thereafter, Paperbell sent an email saying that they had tweaked the online conferencing process such that I could plug my own Zoom link into the session more easily. I think I got a better feel for the calendar management process, but there's room for that process to be even more streamlined. Pros I've had Paperbell for almost a year now, and it has been great! I love that it streamlines the payment, scheduling, and client management process into a one-stop shop. Cons Payment processing is it's strongest suit, while calendar management could stand to be more user-friendly. I have had difficulty in the past with plugging in my calendar availability for certain programs, even though my synced calendar would show a time slot as being available. I had to disconnect and reconnect my Google calendar to get it to work correctly. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[MoonClerk](https://www.capterra.com/p/130697/MoonClerk/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Paperbell Price, the right combination of features, and overall user-friendliness. I also love the fact that Paperbell was started by a personal development coach who gets what us folks need as fellow practitioners. Review Source Response from Paperbell October 17, 2022 Thanks so much for sharing! Super to have had you on board for almost a year :-) I hope the calendar integration has started working more consistently now. In case there are still issues can you please reach out? I'd love to take a closer look at what might be going on. Samantha, Team Paperbell AA Amy A. Parenting and Stepfamily Coach Individual & Family Services Used the software for: Less than 6 months ### "Serves Coaches Well" August 9, 2022 3.0 So far I'm happy with it. As a solopreneur who has tried the more involved CRMs, discovering Paperbell has saved me time. I tried Dubsado, but it took months to try to figure it all out and it was way too big for my needs, Paperbell is a much better fit. I don't need a million bells and whistles, just something clean and straightforward, which Paperbell is. There are still features I'm hoping they'll bring into the service, but I knew going in it is still growing. Pros Paperbell is easy to set up and use. The client portal makes sending clients PDFs, worksheets, and other resources easy. Customer support has been very good so far. They answer within 24 hours and are very helpful. They are also open to suggestions for future features, as Paperbell is relatively new in this field of CRMs. Cons I look forward to Gmail integration. I don't particularly appreciate that I need to use my actual Gmail account to send client emails (you can't open the ones you transmit via the portal but they are adding it to the list). A more robust course hosting area would be nice, but that's down the road for me, so I'm hoping Paperbell will be ready as well when I'm ready. Overall, I'm pleased with the ease of use and customer service when I do have questions. Review Source Response from Paperbell August 24, 2022 Hi Amy, thank you so much for your lovely review! So happy to hear Paperbell is working so well for you. And thanks for that suggestion re gmail, I will try to find your email so that I can dig into that idea further with you! DM Debbi M. Founder/Coach Professional Training & Coaching Used the software for: Less than 6 months ### "Love the Ease!" August 11, 2022 5.0 So far my overall experience with Paperbell has been really positive! Pros •Very intuitive and easy to use. Most everything a coach would need. •Invoices/Billing,Contacts, & Payments all seamlessly integrated •Built-in client survey customization as part of your onboarding process without having to do any additional learning curves! •Easy links to your video session that make it effortless for your client! •the ability to sell group coaching easily •a private portal for clients to make know you take their privacy seriously Cons •No color coding abilities •No additional fonts or colors for text •That emails read \[SENSITIVE CONTENT\] (though in all fairness - clients can respond straight from the email to the Coach/and the email shows that it's from the Coach) •That emails can't 'live' in the client portal: there should be a way for the client and coach to interact in a way that doesn't rely on an outside provider, while having notifications to both client/coach a 'new' message awaits them • The email customizations are very restrictive • An inability to customize the signature on the email template Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Honeybook is great for the demographic that it was intended for, but too complicated for me as a Coach. I also didn't appreciate that after overcoming the learning curve for their software, they began very slowly dripping out a new automation flow system to what seemed to be their Honeybook Pro Service Providers and a lottery selection of others. Knowing I would then have to undergo another steep learning curve (as my renewal approached and I submitted twice for the update in the prior 4 months) and no end-date in sight, I was too frustrated to continue. Review Source Response from Paperbell November 8, 2022 Love that you shared with us, Debbi! Some of these are things we are already working on and the others will have your vote added to them! Samantha, Team Paperbell WJ Waneka J. Owner | Leadership Coach Professional Training & Coaching Used the software for: 6-12 months ### "Glad I found this" August 22, 2022 4.0 Pros It was very easy to set up Paperbell compared to other pricier brands. It easily connected to my website and allows scheduling to happen without redirection from my site. I have a clean client facing interface. Cons I wish the store front could be more customizable because it just looks like a bunch of boxes just thrown on the screen without regard to make it look attractive. It would be nice to choose from a pre-existing template for how the store front will look or even the package landing/checkout pages. I wish clients could message me or email me directly in the app. A testimonial feature built in would be amazing. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Paperbell The other product was too difficult to set up and it wasn't created exclusively for coaching so I would have to do a lot of work to make it appeal to my audience and to figure out how to set it up. Review Source Response from Paperbell August 24, 2022 Waneka, thank you so much for taking the time to leave this lovely review! I'm thrilled to hear that it's been easy to use and set up. And thank you for the suggestions, love the idea of having templates for the shop page! VR Verified Reviewer Intuitive Life Coach Alternative Medicine Used the software for: 6-12 months ### "The intuitive client management choice" August 9, 2022 4.0 Schedule and payments are breeze. It has allowed me to make the best use of my time and collect subscription payments seamlessly. Although the client note section is very clunky, Zapier integrations allow an easy fix. Pros I love Paperbell. It is easy to set up and deploy. My clients find it quite easy to use. The developers consistently add more features so the program becomes more robust. And it's great as it is! Cons I don't have any complaints! But some clients have a difficult time with the login process and finding the client portal. Paperbell has done quite a bit recently to help with the second issue. The client notes section is very clunky. Alternatives considered [Profi](https://www.capterra.com/p/202394/awarenow/) Reason for choosing Paperbell It was the most intuitive to use. I could see the developers were improving it for the long haul. The price was great. Review Source Response from Paperbell November 8, 2022 We love that you shared with us! Our notes have been improved and I hope you are liking the changes. In terms of client portal I will add your vote to updating. Thanks for the review! Samantha, Team Paperbell LB Laura B. Holistic Trauma Therapist & Intuitive Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Perfect for clients and coaches/therapists!" August 9, 2022 5.0 I love this platform. I can cut costs by paying one flat fee for CRM, booking, payment processing, and contract signing and booting all the other platforms! I was a bit skeptical after finding other semi all in one platforms too complicated and often WAY to expensive but Paperbell takes the cake! Pros I love that I have client management, scheduling and billing all in one. Honestly the entire platform is a must to stay on track rather than jumping from and having to set up multiple different platforms for each! Cons I would love to see more options for subscriptions such as biweekly or weekly billing. I have clients who prefer to pay for their subscriptions differently and while you can manage that in plans, it requires setting how many appointments etc. That can be a hassle for me. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Everything is all in one. It was an easy choice. Review Source Response from Paperbell November 8, 2022 Thanks for sharing, Laura! Totally feel you and we will be looking at these options in the future. Will add your vote to them! Samantha, Team Paperbell LH Lila H. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Paperbell - My Professional Game Changer" August 10, 2022 5.0 EXCELLENT VALUE FOR THE PRICE. I am saving tons of time that I would usually spend scheduling, communicating with them scheduling their call on zoom, billing or invoicing for money, collecting money, sending reminders, and sending out forms to sign and other useful documents. Also, I love the back-end features to learn how many packages I have sold and how many sessions are left Great stuff. Thank you \[SENSITIVE CONTENT\] and Paperbell. Pros This software has revolutionized at the very core some administrative duties I incur in my coaching and consulting business thus creating a 300% improvement. Scheduling, collecting money, and sending out critical documents and reminders - a sequence that all gets initiated when clients pay and schedule. Saves me tons of time. Makes it easier for the clients to find their scheduled appointment or make a new ones. It has saved me lots of time and raised my professional game~Little Bell Big Impact! Cons The difficulty for cleints- the complexity too many steps for verification for clients to log into the portal. The look and feel of the offers. I wish that was more clean and uniform with more user experience. Looks really basic. Reason for choosing Paperbell it was true that I did not need all of the features and complexity Paper bells pricing structure and more essential offerings were attractive and just what I needed. Ease to onboard Review Source Response from Paperbell November 1, 2022 Thank you for your candid review Lila! Will definitely bring up these points about client complexity with the team so thank you for sharing. Samantha, Team Paperbell JH Jo H. Empowerment Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Paperbell is the best customer management system I have used" August 22, 2022 5.0 Excellent. Customer service is super responsive, fast, understanding. It's also important to me to support other small, female owned businesses. Pros The fact that you can see what clients have bought from you & how much they have spent You can email all clients on one package You can set up different billing plans That the company is built and run by a small team and they are super responsive to feedback Cons There are small tweaks that could be made - but the team are always open to feedback and have added changes I have suggested to the system, for example deleting a package from a client's record. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing Paperbell Cheaper and more streamlined - Dubsado offers way more than I need and want and is too clunky for me to use Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity didn't give me enough of the features I needed - it was merely scheduling, rather than client management. Review Source Response from Paperbell October 14, 2022 Great to hear from you Jo! Delighted to know that we've already implemented some of your requests :-) We 1000% value all feedback so please keep it comin'! Samantha, Team Paperbell CT Christine T. Mid-Life Coach Professional Training & Coaching Used the software for: 1-2 years ### "Paperbell is my Virtual Assistant " August 21, 2022 5.0 Using Paperbell is like having a virtual assistant- I know my clients and potentials are being taken care of when I’m busy! Pros I’ve used this from the beginning of my coaching career and I won’t go back. The software was developed by a coach for a coach - woman owned. What I like best is that new features and improvements are constantly introduced. I love my Shop page- I’ve been able to customize the look, add illustrations and it looks like it’s a part of my website. I can send direct links to potential and current clients and easily make changes to my packages. Cons Anything I’ve had trouble with has been improved upon without asking. I know the \[SENSITIVE CONTENT\] is taking requests, updating and coming out with new features all the time. It’s one of the main reasons I chose Paperbell. Review Source Response from Paperbell October 14, 2022 Thank you so much for your trust in us since day one, Christine! Looking forward to a long partnership together :-) Samantha, Team Paperbell Similar Products Featured